Jobs in Canada

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Added 22 hours ago
AG
Customer Support Representative
ATCO Group
Lloydminster, SK · Bonnyville, AB
- Full-time
Comprehensive Employee & Family Wellness Program
Added 22 hours ago
TR
Principal Software Engineer / Architect – AI – Legal FDE
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Toronto, ON
- Full-time
Lead the selection, evaluation, and adoption of technologies, frameworks, and patterns, and build consensus across teams.
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Business Systems Analyst - Robotic Process Automation (RPA)
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Regina, SK
- Full-time
Work Model: Hybrid (2 days in office)
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FN
We are hiring an Associate Analyst, Commercial Funding!
First National Financial LP
Toronto, ON · East York, ON
- Full-time
Contribute to special projects and operational initiatives as assigned by the Associate Director & Team Lead, Commercial Funding
Added 22 hours ago
SH
Registered Nurse
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Lakeshore, ON
- Part-time
Please visit HFO for information and requirements.: Community Commitment Program for Nurses | Ontario Health
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TI
Business Development Manager - Safety
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BC · British Columbia, Canada
- Full-time
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AA
Auto Body Technician (Dundas)
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Hamilton, ON · Dundas, ON
- Full-time
Valid driver’s license required
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Auto Body Technician (Woodstock)
Assured Automotive
Woodstock, ON
- Full-time
Valid driver’s license required
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LL
Canva & Digital Arts Workshop Instructor
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Westmount, QC
- Part-time
Program Duration: February 2027 to the week of May 3, 2027
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SI
Intern, CRM Implementation Analyst
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- Full-time
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Senior Quality Assurance Engineer
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Toronto, ON
- $95,000 to $132,000 CAD / year
- Full-time
Open to hybrid work arrangement of 3-4 days per week from the Client offices in the downtown Toronto
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Payroll Specialist
Altis
Toronto, ON
- $90,000 to $105,000 CAD / year
- Contract
…that impact employees, governance members, adjudicators, and program…
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S
Commercial Credit Operations Manager
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Toronto, ON
- Full-time
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Added 22 hours ago
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Battery Development Scientist / Engineer
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- Full-time
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Senior Analyst - Retail Analytics
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Vancouver, BC
- Full-time
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Ottawa, ON
- Full-time
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- Full-time
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Sr Manager, Field Marketing
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Toronto, ON · Ottawa, ON · Montreal, QC
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Toronto, ON · Mississauga, ON
Is comfortable taking ownership, showing initiative, and taking lead
Added 22 hours ago
A
Project Manager
Alithya
Pickering, ON
- Full-time
As a Project Manager, you’ll report to the PMO Director and drive projects from initiation through completion, manage stakeholders, and lead multidisciplinary teams.
Added 22 hours ago
CB
Bakery Manager
COBS Bread
Chilliwack, BC
- $42,000 to $46,000 CAD / year
- Full-time
Right now, we are looking for a Bakery Manager who is looking for the next challenge in their career to lead and develop a strong bakery team. Working as part of the production and sales…
Added 22 hours ago
CB
Bakery Manager
COBS Bread
Mission, BC
- $42,000 to $46,000 CAD / year
- Full-time
Right now, we are looking for a Bakery Manager who is looking for the next challenge in their career to lead and develop a strong bakery team. Working as part of the production and sales…
Added 22 hours ago
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RQ00838 – Senior Microsoft Dynamics CRM & SharePoint Solution Architect – On-Premises Upgrade
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Manager Notes Must Haves:

ATCO Group

Customer Support Representative

Lloydminster, SK, Canada
Bonnyville, AB, T9N 2K5, Canada

Full-time

Apply on careers.atco.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 10, 2026

Original job description

Location: Lloydminster or Bonnyville, AB

Division: ATCO Electric

What We Offer:

Monday to Friday, 8am-5pm
Starting at $3,221.97 bi-weekly
15 days paid vacation
5 additional paid personal days
Employee share purchase plan
Charitable donation matching
Defined contribution pension plan
Flexible benefits from first day of employment
Comprehensive Employee & Family Wellness Program
A culture based on caring, integrity, agility, collaboration, and safety

Why Work Here?

At ATCO, you’ll join a collaborative team guided by our values of safety, integrity, agility, caring and collaboration. You’ll have the opportunity to build strong customer relationships, solve meaningful problems and help deliver reliable service to the communities we serve.

About the Role

As a Customer Support Representative, you’ll help manage customer and stakeholder relationships across the region. You’ll work closely with customers and internal teams to understand service requirements, resolve concerns and identify opportunities to improve the customer experience.

This role combines customer service, relationship management, community engagement and business development. You’ll serve as a key connection between customers and ATCO, helping ensure that questions, concerns and service requirements are addressed proactively and effectively.

What You’ll Do:

Build and maintain strong relationships with customers, municipalities, Rural Electrification Associations, Indigenous boards and other community stakeholders.
Meet one-on-one with customers to understand their needs and provide information about available services and products.
Respond to customer concerns involving billing, damage claims, rates, service reliability, outages and retailer-related inquiries.
Coordinate with internal teams to resolve service issues and ensure customer requirements are addressed.
Monitor work in progress and provide timely updates to customers and community partners.
Support communications with local boards and serve as a liaison between external stakeholders and internal business partners.
Maintain knowledge of relevant contractual obligations, policies, procedures, and terms and conditions.
Represent ATCO at community meetings, open houses, conferences and other local events.
Help plan and deliver community investment activities and manage related budgets.
Identify prospective customers and develop relationships that could lead to new business opportunities.
Partner with business development, sales and operational teams to identify opportunities to connect customers with ATCO services and solutions.
Support customer-focused programs, communications and marketing initiatives.
Gather information about market trends, customer needs, competing products and pricing.
Prepare and deliver presentations about ATCO products and services.
Promote a strong customer service culture by sharing customer insights with leaders and employees.
Ensure activities throughout the customer and sales cycle align with ATCO policies and procedures

What You Bring:

A technical diploma, business diploma or a related educational credential.
One to three years of experience in the electricity industry and customer service. An equivalent combination of post-secondary education and relevant experience may be considered.
A valid Class 5 driver’s licence.
Strong customer service, problem-solving and conflict-management skills.
Excellent written and verbal communication, interpersonal, presentation and negotiation skills.
The ability to build trusted relationships and influence positive outcomes.
Knowledge of customer engagement practices and basic utility financial concepts.
Strong business and analytical skills.
Proficiency with Microsoft Office applications.
Familiarity with electric distribution facilities.
The ability and willingness to travel.
Initiative, sound judgment and a collaborative approach to achieving results.
Availability to attend occasional meetings outside regular business hours.

We would like to thank everyone for their application; however, only those being considered for an interview will be contacted.

About Us:

ATCO Electric is part of ATCO Ltd. ATCO delivers inspired solutions for a better world. We are a diversified global corporation with investments in the essential services of Structures & Logistics, Utilities, Energy Infrastructure, Retail Energy, Transportation and Commercial Real Estate. Learn more about how we build communities, energize industries and deliver customer-focused solutions like no other company in the world at www.atco.com. ATCO is proud to be an equal opportunity employer. Visit our website for more information.

ATCO is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, veteran status, sexual orientation, gender identity or any other characteristic protected by law. Visit our website for more information.

In the spirit of reconciliation, we acknowledge the traditional territories and homelands on which many of our ATCO operations and facilities are located. We honour and respect the diverse history, languages, ceremonies, and culture of the Indigenous Peoples who call these areas home.

This position is administered under the ATCO Electric and Canadian Energy Workers Association Collective Agreement, Job Posting Provisions.

Apply on careers.atco.com About employer

More about this job

Responsibilities

The Customer Support Representative manages relationships with customers and community stakeholders to resolve service concerns and identify business opportunities. They act as a liaison between the company and the community, ensuring effective communication and proactive service delivery.

Requirements

Candidates must possess a technical or business diploma and one to three years of experience in the electricity industry or customer service. A valid Class 5 driver's license and strong interpersonal and analytical skills are required.

Skills

Customer service
Relationship management
Conflict management
Problem-solving
Communication
Presentation skills
Negotiation
Business development
Analytical skills
Microsoft Office
Community engagement
Stakeholder management
Utility financial concepts
Electric distribution knowledge

Benefits

15 days paid vacation
5 additional paid personal days
Employee share purchase plan
Charitable donation matching
Flexible benefits
Employee & Family Wellness Program

Visa sponsorship

Not detected in the job text

Keywords

Customer Support
Electricity Industry
Relationship Management
Stakeholder Engagement
Business Development
Utility
Billing
Damage Claims
Service Reliability
Outages
Microsoft Office
Electric Distribution
Community Investment
Market Trends
Negotiation
Conflict Resolution
Presentation
Liaison
Contractual Obligations

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Work requirements

Jobs in Canada