Jobs in Canada

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Added 52 mins ago
BC
Receptionist - Dagmar
Bird Construction
Ajax, ON
- Full-time
Support office operations such as filing, maintaining records and updating spreadsheets.
Added 52 mins ago
C
Senior Mechanical Engineer
CIMIC
Montreal, QC
- Full-time
…functions are efficiently completed and technically compliant to support construction activities. On site, they will ensure the project is constructed safely, meets design requirements,…
Added 52 mins ago
IL
Chairman's Council Team Lead
Invesco Ltd.
Charlottetown, PE
- Full-time
Our team plays an important role in delivering a high-quality experience to our clients while supporting the day-to-day operations of the Transfer Agency business. We are a collaborative,…
Added 52 mins ago
Supply Chain Intern - Kiewit Supply Network (Summer 2027)
Kiewit
Oakville, ON
…learn key roles and functions within supply chain management to support our construction operations. As a Supply Chain Intern, you will gain exposure to areas such as Estimating, Contracts,…
Added 52 mins ago
CL
Fleet & Technical Services Coordinator
Charger Logistics Inc
Brampton, ON
- Full-time
We are seeking a hands-on and proactive Fleet & Technical Services Coordinator to support our senior team with truck, trailer, and refrigeration-related operations. This position will act…
Added 52 mins ago
BE
Maintenance Technician
BrightPath Early Learning & Child Care
Brampton, ON
- Full-time
Total sites maintenance, but more importantly management to ensure continued business operations without disruption
Added 1 hour ago
UW
Business Development Manager (Canada)
United Wheels Inc.
NB · New Market, NB
- Full-time
Work closely with operations, logistics, and customer service to support order execution, inventory flow, and fulfilment.
Added 1 hour ago
PM
Manager Integrated Talent Management
Philip Morris International
Toronto, ON
- $126,888 CAD / year
- Full-time
Gain business fluency: Dive into PMI’s operations for a comprehensive understanding of our commercial landscape, ongoing transformation efforts, and key priorities.
Added 1 hour ago
D-
Receptionist
DSV - Global Transport and Logistics
Montreal, QC
- Full-time
…escorting them to specific destinations. Performing administrative support tasks as…
Added 1 hour ago
D
Supply Planner
Dexter
AB · Edmonton, AB
- Full-time
The Supply Planner is responsible for maintaining a reliable and efficient supply of parts to support customer demand and operational requirements. This role monitors inventory levels,…
Added 1 hour ago
IC
Product Manager, Investment Product Management
ivari Canada
Toronto, ON
- Full-time
…portfolios. You will monitor product performance, lead fund changes, support regulatory and contractual obligations, and coordinate with internal teams and third-party service providers to…
Added 1 hour ago
MI
Principal Construction Support Engineer
McDermott International, Ltd
Squamish, BC
- Full-time
The Principal Construction Support Engineer is responsible for interpreting internal or external business issues and recommending best practices They will be tasked with solving complex…
Added 1 hour ago
NF
Grocery Clerk Part Time Evening
No Frills
Estevan, SK
- Part-time
Added 1 hour ago
AE
Project Metallurgist
Agnico Eagle Mines Limited
Rouyn-Noranda, QC
- Full-time
The Support and Development Center provide services to Agnico Eagle's various Canadian and / or international mining operations in a variety of areas, including administration, financial…
Added 1 hour ago
KU
Part-Time Conference Services Assistant & Event Planner (contract)
King's University College
London, ON
- $24 CAD / hour
- Part-time
The Conference Services Assistant & Event Planner will play an important role in supporting the daily operations of Conference Services while helping ensure that events at King's University…
Added 1 hour ago
VB
Manager, Exploration
Vale Base Metals
Toronto, ON
- Full-time
We are currently seeking a Manager, Exploration to join our Exploration team in Voisey’s Bay, Labrador, a fly-in fly-out operation · Professional Geoscientist (P.Geo.) designation or eligibility for registration is required
Added 1 hour ago
LV
ASSISTANT MANAGER-EN
La Vie En Rose
Saint-Sauveur-des-Monts, QC
- Full-time
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 1 hour ago
LV
JUNIOR ASSISTANT MANAGER-EN
La Vie En Rose
Saint-Sauveur-des-Monts, QC
- Full-time
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 1 hour ago
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Finance Intern
''
Florenceville-Bristol, NB
- $23 to $26 CAD / hour
- Full-time
- Temporary
Kick-start your Finance career with McCain! We have two exciting internship opportunities within our North American Operations Finance team, based in Florenceville, New Brunswick. One…
Added 1 hour ago
FB
Continuous Improvement Engineer
fgf brands
Vaughan, ON
- Other
Bachelor's degree in Engineering, Operations & Supply Chain, Data Analytics, or a related field.
Added 1 hour ago
CC
Retail Store Manager
Canna Cabana
Midnapore, AB
- Full-time
Must have valid SellSafe Certification
Added 1 hour ago
Assistant Service Manager
Go Auto
AB · Edmonton, Alberta
Support the Service Manager with daily operations and department performance.
Added 1 hour ago
AG
Senior Project Manager
ATCO Group
AB · Calgary, AB
- Full-time
Lead large, complex, and strategically significant capital projects from development support through commissioning and operational handover.
Added 1 hour ago
AG
Customer Support Representative
ATCO Group
Lloydminster, SK · Bonnyville, AB
- Full-time
As a Customer Support Representative, you’ll help manage customer and stakeholder relationships across the region. You’ll work closely with customers and internal teams to understand…
Added 1 hour ago
NF
Grocery Clerk Part Time Day
No Frills
Estevan, SK
- Part-time

ATCO Group

Customer Support Representative

Lloydminster, SK, Canada
Bonnyville, AB, T9N 2K5, Canada

Full-time

Apply on careers.atco.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 10, 2026

Original job description

Location: Lloydminster or Bonnyville, AB

Division: ATCO Electric

What We Offer:

Monday to Friday, 8am-5pm
Starting at $3,221.97 bi-weekly
15 days paid vacation
5 additional paid personal days
Employee share purchase plan
Charitable donation matching
Defined contribution pension plan
Flexible benefits from first day of employment
Comprehensive Employee & Family Wellness Program
A culture based on caring, integrity, agility, collaboration, and safety

Why Work Here?

At ATCO, you’ll join a collaborative team guided by our values of safety, integrity, agility, caring and collaboration. You’ll have the opportunity to build strong customer relationships, solve meaningful problems and help deliver reliable service to the communities we serve.

About the Role

As a Customer Support Representative, you’ll help manage customer and stakeholder relationships across the region. You’ll work closely with customers and internal teams to understand service requirements, resolve concerns and identify opportunities to improve the customer experience.

This role combines customer service, relationship management, community engagement and business development. You’ll serve as a key connection between customers and ATCO, helping ensure that questions, concerns and service requirements are addressed proactively and effectively.

What You’ll Do:

Build and maintain strong relationships with customers, municipalities, Rural Electrification Associations, Indigenous boards and other community stakeholders.
Meet one-on-one with customers to understand their needs and provide information about available services and products.
Respond to customer concerns involving billing, damage claims, rates, service reliability, outages and retailer-related inquiries.
Coordinate with internal teams to resolve service issues and ensure customer requirements are addressed.
Monitor work in progress and provide timely updates to customers and community partners.
Support communications with local boards and serve as a liaison between external stakeholders and internal business partners.
Maintain knowledge of relevant contractual obligations, policies, procedures, and terms and conditions.
Represent ATCO at community meetings, open houses, conferences and other local events.
Help plan and deliver community investment activities and manage related budgets.
Identify prospective customers and develop relationships that could lead to new business opportunities.
Partner with business development, sales and operational teams to identify opportunities to connect customers with ATCO services and solutions.
Support customer-focused programs, communications and marketing initiatives.
Gather information about market trends, customer needs, competing products and pricing.
Prepare and deliver presentations about ATCO products and services.
Promote a strong customer service culture by sharing customer insights with leaders and employees.
Ensure activities throughout the customer and sales cycle align with ATCO policies and procedures

What You Bring:

A technical diploma, business diploma or a related educational credential.
One to three years of experience in the electricity industry and customer service. An equivalent combination of post-secondary education and relevant experience may be considered.
A valid Class 5 driver’s licence.
Strong customer service, problem-solving and conflict-management skills.
Excellent written and verbal communication, interpersonal, presentation and negotiation skills.
The ability to build trusted relationships and influence positive outcomes.
Knowledge of customer engagement practices and basic utility financial concepts.
Strong business and analytical skills.
Proficiency with Microsoft Office applications.
Familiarity with electric distribution facilities.
The ability and willingness to travel.
Initiative, sound judgment and a collaborative approach to achieving results.
Availability to attend occasional meetings outside regular business hours.

We would like to thank everyone for their application; however, only those being considered for an interview will be contacted.

About Us:

ATCO Electric is part of ATCO Ltd. ATCO delivers inspired solutions for a better world. We are a diversified global corporation with investments in the essential services of Structures & Logistics, Utilities, Energy Infrastructure, Retail Energy, Transportation and Commercial Real Estate. Learn more about how we build communities, energize industries and deliver customer-focused solutions like no other company in the world at www.atco.com. ATCO is proud to be an equal opportunity employer. Visit our website for more information.

ATCO is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, veteran status, sexual orientation, gender identity or any other characteristic protected by law. Visit our website for more information.

In the spirit of reconciliation, we acknowledge the traditional territories and homelands on which many of our ATCO operations and facilities are located. We honour and respect the diverse history, languages, ceremonies, and culture of the Indigenous Peoples who call these areas home.

This position is administered under the ATCO Electric and Canadian Energy Workers Association Collective Agreement, Job Posting Provisions.

Apply on careers.atco.com About employer

More about this job

Responsibilities

The Customer Support Representative manages relationships with customers and community stakeholders to resolve service concerns and identify business opportunities. They act as a liaison between the company and the community, ensuring effective communication and proactive service delivery.

Requirements

Candidates must possess a technical or business diploma and one to three years of experience in the electricity industry or customer service. A valid Class 5 driver's license and strong interpersonal and analytical skills are required.

Skills

Customer service
Relationship management
Conflict management
Problem-solving
Communication
Presentation skills
Negotiation
Business development
Analytical skills
Microsoft Office
Community engagement
Stakeholder management
Utility financial concepts
Electric distribution knowledge

Benefits

15 days paid vacation
5 additional paid personal days
Employee share purchase plan
Charitable donation matching
Flexible benefits
Employee & Family Wellness Program

Visa sponsorship

Not detected in the job text

Keywords

Customer Support
Electricity Industry
Relationship Management
Stakeholder Engagement
Business Development
Utility
Billing
Damage Claims
Service Reliability
Outages
Microsoft Office
Electric Distribution
Community Investment
Market Trends
Negotiation
Conflict Resolution
Presentation
Liaison
Contractual Obligations

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Work requirements

Jobs in Canada