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Wastewater Process Engineer
Jacobs
Burnaby, BC
- $90,000 to $140,000 CAD / year
- Full-time
Lead and support the process design of wastewater treatment facilities, including preliminary and detailed design phases
Added 1 hour ago
AG
Sr Campaign Manager, Programmatic
Adelphi Group
Toronto, ON
- Full-time
Demonstrate expert knowledge in the strategic application and optimization of all deal types, including the Open Marketplace, Private Marketplaces (PMPs), and Programmatic Guaranteed (PG)…
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Senior Manager, Specialty Compliance and Ethics - Health Privacy
Walmart
Mississauga, ON
- Full-time
…opportunities for automation in compliance processes. They lead the implementation of automated systems and tools to streamline operations and improve efficiency, while ensuring accuracy…
Added 2 hours ago
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Principal Engineer Physical AI Systems Modeling
Renesas Electronics
Ottawa, ON
- Full-time
· Identify emerging methods and lead foundation model training and fine-tuning, VLA development, reinforcement learning, and generative modeling, connecting perception, planning, control,…
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Inside Sales Rep
United Rentals
St. Catharines, ON
- Full-time
Career Development & Promotional Opportunities
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Healthcare Policy Reporting Specialist I (HPRS I) (CAD)
Valeris
BC · British Columbia, Canada
- Full-time
Must have at least 1 year of Quantitative & Qualitative Research experience
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Grocery Department Manager Full Time Day
No Frills
Smithers, BC
- Full-time
Lead, coach and motivate colleagues to achieve success and foster colleague growth
Added 2 hours ago
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Investment Bank Diversified Industries, Analyst
Barclays Investment Bank
Toronto, ON
- Full-time
They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources.
Added 2 hours ago
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Business Analyst
Publicis Sapient
Toronto, ON
- $110,000 to $135,000 CAD / year
- Full-time
Open to hybrid work arrangement of 3-4 days per week from the Client offices in the downtown Toronto
Added 2 hours ago
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Sr. Director, Medical Affairs - Neuroscience
Eli Lilly and Company
Toronto, ON
- Full-time
Lead the performance management process for reporting staff members. Provide input into salary administration, talent assessment, and succession planning discussions for reporting staff…
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RQ11865 - Systems Testing/QA Specialist - Senior
Maarut
Toronto, ON
- Contract
Knowledge of application development methodologies,
Added 2 hours ago
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SITE COSTING CLERK - LONDON SITE
Laframboise Mechanical Electrical Ltd
London, ON
- Contract
At Laframboise Group, we prioritize collaboration, innovation, and professional development. Our team members are valued contributors, empowered to lead, improve, and excel. We offer…
Added 2 hours ago
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Product Manager, Investment Product Management
ivari Canada
Toronto, ON
- Full-time
…Life product portfolios. You will monitor product performance, lead fund changes, support regulatory and contractual obligations, and coordinate with internal teams and third-party service…
Added 2 hours ago
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Principal Construction Support Engineer
McDermott International, Ltd
Squamish, BC
- Full-time
Manage own time to meet objectives and (as Lead Engineer) forecast and plan resource requirements
Added 2 hours ago
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Manager, Exploration
Vale Base Metals
Toronto, ON
- Full-time
We are currently seeking a Manager, Exploration to join our Exploration team in Voisey’s Bay, Labrador, a fly-in fly-out operation · Professional Geoscientist (P.Geo.) designation or eligibility for registration is required
Added 2 hours ago
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Senior Project Manager
ATCO Group
AB · Calgary, AB
- Full-time
Lead large, complex, and strategically significant capital projects from development support through commissioning and operational handover.
Added 2 hours ago
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Customer Support Representative
ATCO Group
Lloydminster, SK · Bonnyville, AB
- Full-time
This role combines customer service, relationship management, community engagement and business development. You’ll serve as a key connection between customers and ATCO, helping ensure that…
Added 2 hours ago
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Assistant Store Manager - Customer Experience
PetSmart
Grande Prairie, AB
- Full-time
Facilitates the associate experience and supports associate development. This includes but is not limited to associate reviews, recognition, team events, labor management, training,…
Added 2 hours ago
CA
Business Systems Analyst - Robotic Process Automation (RPA)
Co-operators Assurance et services financiers
Regina, SK
- Full-time
Work Model: Hybrid (2 days in office)
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Business Development Manager - Safety
Techtronic Industries Canada Inc. - TTI Canada
BC · British Columbia, Canada
- Full-time
Must possess effective business communication skills, broad business perspective and market savvy
Added 2 hours ago
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RN/RPN - Adult Visiting Program (Central)
VHA Home HealthCare
Toronto, ON · North York, ON
- Part-time
Support safe client care through the development of knowledge and skills in accordance with our principles of continuous quality improvement.
Added 2 hours ago
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Commercial Credit Operations Manager
Stripe
Toronto, ON
- Full-time
As a Credit Operations Manager, you will lead and develop a team of credit operations analysts while setting a strategic vision for scalable, high-quality operations. You will help enable…
Added 2 hours ago
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Cyber-Security Manager
Motion Recruitment
Toronto, ON · North York, ON
- Full-time
Knowledge of DevSecOps practices, secure software development methodologies, and integrating security assessments and controls into application delivery workflows.
Added 2 hours ago
LC
Grocery Department Manager Full Time Day
Loblaw Companies Limited
Smithers, BC
- Full-time
- Lead, coach and motivate colleagues to achieve success and foster colleague growth
Added 3 hours ago
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RQ00838 – Senior Microsoft Dynamics CRM & SharePoint Solution Architect – On-Premises Upgrade
Amyantek
Toronto, ON
- Contract
Manager Notes Must Haves:

ATCO Group

Customer Support Representative

Lloydminster, SK, Canada
Bonnyville, AB, T9N 2K5, Canada

Full-time

Apply on careers.atco.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 10, 2026

Original job description

Location: Lloydminster or Bonnyville, AB

Division: ATCO Electric

What We Offer:

Monday to Friday, 8am-5pm
Starting at $3,221.97 bi-weekly
15 days paid vacation
5 additional paid personal days
Employee share purchase plan
Charitable donation matching
Defined contribution pension plan
Flexible benefits from first day of employment
Comprehensive Employee & Family Wellness Program
A culture based on caring, integrity, agility, collaboration, and safety

Why Work Here?

At ATCO, you’ll join a collaborative team guided by our values of safety, integrity, agility, caring and collaboration. You’ll have the opportunity to build strong customer relationships, solve meaningful problems and help deliver reliable service to the communities we serve.

About the Role

As a Customer Support Representative, you’ll help manage customer and stakeholder relationships across the region. You’ll work closely with customers and internal teams to understand service requirements, resolve concerns and identify opportunities to improve the customer experience.

This role combines customer service, relationship management, community engagement and business development. You’ll serve as a key connection between customers and ATCO, helping ensure that questions, concerns and service requirements are addressed proactively and effectively.

What You’ll Do:

Build and maintain strong relationships with customers, municipalities, Rural Electrification Associations, Indigenous boards and other community stakeholders.
Meet one-on-one with customers to understand their needs and provide information about available services and products.
Respond to customer concerns involving billing, damage claims, rates, service reliability, outages and retailer-related inquiries.
Coordinate with internal teams to resolve service issues and ensure customer requirements are addressed.
Monitor work in progress and provide timely updates to customers and community partners.
Support communications with local boards and serve as a liaison between external stakeholders and internal business partners.
Maintain knowledge of relevant contractual obligations, policies, procedures, and terms and conditions.
Represent ATCO at community meetings, open houses, conferences and other local events.
Help plan and deliver community investment activities and manage related budgets.
Identify prospective customers and develop relationships that could lead to new business opportunities.
Partner with business development, sales and operational teams to identify opportunities to connect customers with ATCO services and solutions.
Support customer-focused programs, communications and marketing initiatives.
Gather information about market trends, customer needs, competing products and pricing.
Prepare and deliver presentations about ATCO products and services.
Promote a strong customer service culture by sharing customer insights with leaders and employees.
Ensure activities throughout the customer and sales cycle align with ATCO policies and procedures

What You Bring:

A technical diploma, business diploma or a related educational credential.
One to three years of experience in the electricity industry and customer service. An equivalent combination of post-secondary education and relevant experience may be considered.
A valid Class 5 driver’s licence.
Strong customer service, problem-solving and conflict-management skills.
Excellent written and verbal communication, interpersonal, presentation and negotiation skills.
The ability to build trusted relationships and influence positive outcomes.
Knowledge of customer engagement practices and basic utility financial concepts.
Strong business and analytical skills.
Proficiency with Microsoft Office applications.
Familiarity with electric distribution facilities.
The ability and willingness to travel.
Initiative, sound judgment and a collaborative approach to achieving results.
Availability to attend occasional meetings outside regular business hours.

We would like to thank everyone for their application; however, only those being considered for an interview will be contacted.

About Us:

ATCO Electric is part of ATCO Ltd. ATCO delivers inspired solutions for a better world. We are a diversified global corporation with investments in the essential services of Structures & Logistics, Utilities, Energy Infrastructure, Retail Energy, Transportation and Commercial Real Estate. Learn more about how we build communities, energize industries and deliver customer-focused solutions like no other company in the world at www.atco.com. ATCO is proud to be an equal opportunity employer. Visit our website for more information.

ATCO is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, veteran status, sexual orientation, gender identity or any other characteristic protected by law. Visit our website for more information.

In the spirit of reconciliation, we acknowledge the traditional territories and homelands on which many of our ATCO operations and facilities are located. We honour and respect the diverse history, languages, ceremonies, and culture of the Indigenous Peoples who call these areas home.

This position is administered under the ATCO Electric and Canadian Energy Workers Association Collective Agreement, Job Posting Provisions.

Apply on careers.atco.com About employer

More about this job

Responsibilities

The Customer Support Representative manages relationships with customers and community stakeholders to resolve service concerns and identify business opportunities. They act as a liaison between the company and the community, ensuring effective communication and proactive service delivery.

Requirements

Candidates must possess a technical or business diploma and one to three years of experience in the electricity industry or customer service. A valid Class 5 driver's license and strong interpersonal and analytical skills are required.

Skills

Customer service
Relationship management
Conflict management
Problem-solving
Communication
Presentation skills
Negotiation
Business development
Analytical skills
Microsoft Office
Community engagement
Stakeholder management
Utility financial concepts
Electric distribution knowledge

Benefits

15 days paid vacation
5 additional paid personal days
Employee share purchase plan
Charitable donation matching
Flexible benefits
Employee & Family Wellness Program

Visa sponsorship

Not detected in the job text

Keywords

Customer Support
Electricity Industry
Relationship Management
Stakeholder Engagement
Business Development
Utility
Billing
Damage Claims
Service Reliability
Outages
Microsoft Office
Electric Distribution
Community Investment
Market Trends
Negotiation
Conflict Resolution
Presentation
Liaison
Contractual Obligations

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Work requirements

Jobs in Canada