Jobs in Canada

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Added 9 mins ago
M
Survey Crew Lead/ Senior Technologist
McElhanney
Lloydminster, AB
- Full-time
Flexible work rotations suited to your needs · Must possess and maintain a valid class 5 driver’s license with a clean driving record
Added 1 hour ago
YR
Senior Project Manager
York Region (The Regional Municipality of York)
Newmarket, ON
- Full-time
A valid Ontario Class “G” driver’s license and reliable vehicle for use on corporate business.
Added 3 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Port Alberni, BC
- Part-time
…the west coast of Vancouver Island including Tofino/Ucluelet (driver’s license and car are…
Added 3 hours ago
HM
Internal Medicine
Health Match BC
Port Alberni, BC
- Part-time
…the west coast of Vancouver Island including Tofino/Ucluelet (driver’s license and car are…
Added 4 hours ago
FC
Seasonal Courier
FedEx Canada
Lethbridge, AB
- Part-time
…positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24…
Added 4 hours ago
RS
Autobody Collision Estimator
Riide Saskatoon
Saskatoon, SK
- Full-time
Valid Class 5 Driver's Licence with a clean driving record.
Added 9 hours ago
FC
Seasonal Courier
FedEx Canada
Debert, NS
- Part-time
…positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24…
Added 9 hours ago
FC
Seasonal Courier-3
FedEx Canada
Toronto, ON
- Part-time
…positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24…
Added 10 hours ago
E
Customer Service Representative - Cold Lake
Enterprise
Cold Lake, AB
- Full-time
Must have a minimum of 1 year of customer service or sales experience in retail, guest services, or administrative support
Added 10 hours ago
FC
Courier
FedEx Canada
Calgary, AB
- Part-time
Must possess a valid driver’s license and have a good driving record
Added 11 hours ago
AG
Customer Support Representative
ATCO Group
Lloydminster, SK · Bonnyville, AB
- Full-time
…relationships, solve meaningful problems and help deliver reliable service to the communities we…
Added 12 hours ago
TS
Maintenance Support Assistant
The St. Lawrence Seaway Management Corporation
Brossard, QC
- Full-time
Valid Class 5 (QC) or Class G (ON) driver's licence and insurable driving record.
Added 12 hours ago
CC
Local Driver- Evenings/Overnights-Weekend Start
Canada Cartage
Caledon, ON · Mono Road, ON
- Full-time
Evening shift
Added 12 hours ago
CC
Fleet Safety & Compliance Supervisor - Cryogenics
Canada Cartage
AB · Edmonton, AB
- Full-time
Valid Class 1, driver’s license and have a clean Commercial Drivers Abstract
Added 13 hours ago
CG
Route Driver Full Time
Compass Group Canada
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
Valid Class 5 driver’s license and good driving record.
Added 13 hours ago
CG
Route Driver Full Time
Compass Group Canada
Winnipeg, MB
- Full-time
Valid Class 5 driver’s license and good driving record.
Added 13 hours ago
IN
Finance Administrator - Individualized Funding
Inclusion Northumberland
Campbellford, ON
- Full-time
Liaise with local Passport agencies regarding service agreements, funding approvals, pre-approval requests and reimbursement inquiries
Added 13 hours ago
PI
Service Delivery Representative - Home Oxygen
ProResp, Inc.
Owen Sound, ON
- $24.5 to $27.5 CAD / hour
- Full-time
Valid G Driver's License with satisfactory driving record. Candidates under 25 years of age, and/or with less than 3 years G class driving experience, will be required to provide Driver’s…
Added 13 hours ago
TS
Street Outreach Worker (Casual)
The Salvation Army in Canada
Ottawa, ON
- Part-time
…needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks…
Added 13 hours ago
TS
Street Outreach Worker
The Salvation Army in Canada
Ottawa, ON
- Part-time
…needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks…
Added 13 hours ago
D
Building Operator
Dream
Laval, QC
- Full-time
Vous faites preuve d'un bon esprit d'équipe, vous êtes honnête, reconnu pour votre service à la clientèle et votre professionnalisme, lisez la suite. Nous voulons vous connaitre !
Added 13 hours ago
EC
Profit Centre Manager
EMCO Corporation
Sudbury, ON · Greater Sudbury, Ontario
- Full-time
Our purpose is to help build stronger communities by delivering the products, expertise, and service that support critical systems in residential, commercial, industrial, and infrastructure…
Added 14 hours ago
EC
Profit Centre Manager
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Sudbury, ON · Greater Sudbury, ON
- Full-time
Our purpose is to help build stronger communities by delivering the products, expertise, and service that support critical systems in residential, commercial, industrial, and infrastructure…
Added 14 hours ago
Retail Sales & Delivery Associate
Fire & Flower Inc.
Edmonton, AB
Valid Driver’s License - Full 'G' (ON) or Class 5 (BC, AB, SK, MB)
Added 14 hours ago
EC
Future Leaders Program – Management Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Corner Brook, NL
- $52,500 CAD / year
- Full-time
…strategic vision, and meaningful impact. Collaborate with world-class leaders, drive innovation, and unlock new opportunities to leave a lasting…

ATCO Group

Customer Support Representative

Lloydminster, SK, Canada
Bonnyville, AB, T9N 2K5, Canada

Full-time

Apply on careers.atco.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 10, 2026

Original job description

Location: Lloydminster or Bonnyville, AB

Division: ATCO Electric

What We Offer:

Monday to Friday, 8am-5pm
Starting at $3,221.97 bi-weekly
15 days paid vacation
5 additional paid personal days
Employee share purchase plan
Charitable donation matching
Defined contribution pension plan
Flexible benefits from first day of employment
Comprehensive Employee & Family Wellness Program
A culture based on caring, integrity, agility, collaboration, and safety

Why Work Here?

At ATCO, you’ll join a collaborative team guided by our values of safety, integrity, agility, caring and collaboration. You’ll have the opportunity to build strong customer relationships, solve meaningful problems and help deliver reliable service to the communities we serve.

About the Role

As a Customer Support Representative, you’ll help manage customer and stakeholder relationships across the region. You’ll work closely with customers and internal teams to understand service requirements, resolve concerns and identify opportunities to improve the customer experience.

This role combines customer service, relationship management, community engagement and business development. You’ll serve as a key connection between customers and ATCO, helping ensure that questions, concerns and service requirements are addressed proactively and effectively.

What You’ll Do:

Build and maintain strong relationships with customers, municipalities, Rural Electrification Associations, Indigenous boards and other community stakeholders.
Meet one-on-one with customers to understand their needs and provide information about available services and products.
Respond to customer concerns involving billing, damage claims, rates, service reliability, outages and retailer-related inquiries.
Coordinate with internal teams to resolve service issues and ensure customer requirements are addressed.
Monitor work in progress and provide timely updates to customers and community partners.
Support communications with local boards and serve as a liaison between external stakeholders and internal business partners.
Maintain knowledge of relevant contractual obligations, policies, procedures, and terms and conditions.
Represent ATCO at community meetings, open houses, conferences and other local events.
Help plan and deliver community investment activities and manage related budgets.
Identify prospective customers and develop relationships that could lead to new business opportunities.
Partner with business development, sales and operational teams to identify opportunities to connect customers with ATCO services and solutions.
Support customer-focused programs, communications and marketing initiatives.
Gather information about market trends, customer needs, competing products and pricing.
Prepare and deliver presentations about ATCO products and services.
Promote a strong customer service culture by sharing customer insights with leaders and employees.
Ensure activities throughout the customer and sales cycle align with ATCO policies and procedures

What You Bring:

A technical diploma, business diploma or a related educational credential.
One to three years of experience in the electricity industry and customer service. An equivalent combination of post-secondary education and relevant experience may be considered.
A valid Class 5 driver’s licence.
Strong customer service, problem-solving and conflict-management skills.
Excellent written and verbal communication, interpersonal, presentation and negotiation skills.
The ability to build trusted relationships and influence positive outcomes.
Knowledge of customer engagement practices and basic utility financial concepts.
Strong business and analytical skills.
Proficiency with Microsoft Office applications.
Familiarity with electric distribution facilities.
The ability and willingness to travel.
Initiative, sound judgment and a collaborative approach to achieving results.
Availability to attend occasional meetings outside regular business hours.

We would like to thank everyone for their application; however, only those being considered for an interview will be contacted.

About Us:

ATCO Electric is part of ATCO Ltd. ATCO delivers inspired solutions for a better world. We are a diversified global corporation with investments in the essential services of Structures & Logistics, Utilities, Energy Infrastructure, Retail Energy, Transportation and Commercial Real Estate. Learn more about how we build communities, energize industries and deliver customer-focused solutions like no other company in the world at www.atco.com. ATCO is proud to be an equal opportunity employer. Visit our website for more information.

ATCO is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, veteran status, sexual orientation, gender identity or any other characteristic protected by law. Visit our website for more information.

In the spirit of reconciliation, we acknowledge the traditional territories and homelands on which many of our ATCO operations and facilities are located. We honour and respect the diverse history, languages, ceremonies, and culture of the Indigenous Peoples who call these areas home.

This position is administered under the ATCO Electric and Canadian Energy Workers Association Collective Agreement, Job Posting Provisions.

Apply on careers.atco.com About employer

More about this job

Responsibilities

The Customer Support Representative manages relationships with customers and community stakeholders to resolve service concerns and identify business opportunities. They act as a liaison between the company and the community, ensuring effective communication and proactive service delivery.

Requirements

Candidates must possess a technical or business diploma and one to three years of experience in the electricity industry or customer service. A valid Class 5 driver's license and strong interpersonal and analytical skills are required.

Skills

Customer service
Relationship management
Conflict management
Problem-solving
Communication
Presentation skills
Negotiation
Business development
Analytical skills
Microsoft Office
Community engagement
Stakeholder management
Utility financial concepts
Electric distribution knowledge

Benefits

15 days paid vacation
5 additional paid personal days
Employee share purchase plan
Charitable donation matching
Flexible benefits
Employee & Family Wellness Program

Visa sponsorship

Not detected in the job text

Keywords

Customer Support
Electricity Industry
Relationship Management
Stakeholder Engagement
Business Development
Utility
Billing
Damage Claims
Service Reliability
Outages
Microsoft Office
Electric Distribution
Community Investment
Market Trends
Negotiation
Conflict Resolution
Presentation
Liaison
Contractual Obligations

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Work requirements

Jobs in Canada