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Added 12 mins ago
IT
Sales Advisor & Optician
IRIS The Visual Group
Kelowna, BC
- Part-time
🤝 A Supportive Team - Work with passionate professionals who care about eyewear, eye health, and customer service.
Added 12 mins ago
LC
Beauty Specialist, Hourly Part Time Night
Loblaw Companies Limited
Vaughan, ON
- Part-time
Always put the Customer first and provides superior customer service
Added 12 mins ago
NF
Grocery Clerk Part Time Day
No Frills
Clarenville, NL
- Part-time
Provide great customer service by ensuring the store shelves are stocked and by responding to customer needs
Added 12 mins ago
RP
Pharmacy Manager
Rexall Pharmacy Group Ltd.
Southampton, ON
- $68 to $72 CAD / hour
- Full-time
As a Pharmacist at Rexall, you’ll ensure excellence in patient care, customer service, and operational efficiency. Your Patient focused responsibilities will include:
Added 12 mins ago
S
Access & Reimbursement Manager (Indiana)
Stratis
Field, BC
- Full-time
Ability to travel 3-4 days a week, with overnights and flights (as needed), must reside within the territory
Added 12 mins ago
L
Seasonal Part-Time Educator | Richmond Centre
lululemon
BC · British Columbia, Canada
- Part-time
Must have proof of the Right to Work and evidence relating to associated local legislative requirements (EMEA only) · Must have the ability to travel to assigned store with own transportation methods
Added 12 mins ago
NF
Analyst Part Time Day
No Frills
Toronto, ON
- Part-time
As a colleague in one of our stores, you will have an immediate impact on sales and customer satisfaction by:
Added 12 mins ago
L
Spécialiste Beauté, rémunéré(e) à l’heure temps partiel Quarts de travail flexibles
LinkedIn
Quebec, QC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 12 mins ago
NF
Cashier Part Time Evening
No Frills
Estevan, SK
- Part-time
Motivated to learn new things and delivering great customer service
Added 12 mins ago
L
Étudiant(e) en pharmacie, rémunéré(e) à l’heure – PHX temps partiel Quarts de travail flexibles
LinkedIn
Quebec, QC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 12 mins ago
NF
Grocery Clerk Part Time Day
No Frills
Clarenville, NL
- Part-time
Provide great customer service by ensuring the store shelves are stocked and by responding to customer needs
Added 12 mins ago
S
Production Quality Coordinator
Safran
Mirabel, QC
- Full-time
Participate in contingency monitoring and identify the root cause of quality issues (customer complaints, rejected parts, etc.) and implement an action plan
Added 12 mins ago
NF
Produce Clerk Part Time Day
No Frills
Clarenville, NL
- Part-time
Provide great customer service by ensuring the store shelves are stocked and by responding to customer needs
Added 12 mins ago
LV
MANAGER-EN
La Vie En Rose
Brossard, QC
- Full-time
…runs smoothly and that your team provides the best possible customer service. Your role will involve meeting overall objectives and maintaining our corporate standards for customer service,…
Added 12 mins ago
NF
Meat Clerk Part Time Day
No Frills
AB · Edmonton, AB
- Part-time
Provide great customer service by ensuring the store shelves are stocked and by responding to customer needs
Added 12 mins ago
IM
Insurance Agent
INSURE ME ONLINE
Toronto, ON · North York, ON
- Part-time
Excellent Customer Service skills, including clear communication, active listening, and professional problem-solving.
Added 12 mins ago
F
Territory Manager
F12.net
AB · Alberta, Canada
- Full-time
…elite team of IT professionals equipped to deliver unmatched service to Canadian business leaders. We value humble service, continuous improvement, and hard work - and we’re looking for…
Added 12 mins ago
LM
Dermatologist
Lacroix Médecine Privée
Quebec, QC
- Full-time
Experts in human resources, medical recruitment, information technology, legal affairs, marketing, finance, and customer service
Added 12 mins ago
NF
Grocery Department Manager Full Time Day
No Frills
Smithers, BC
- Full-time
Exceptional customer service skills with a talent for building customer loyalty
Added 12 mins ago
NF
Grocery Clerk Part Time Evening
No Frills
AB · Edmonton, AB
- Part-time
Provide great customer service by ensuring the store shelves are stocked and by responding to customer needs
Added 12 mins ago
LM
Dermatologist
Lacroix Médecine Privée
Dollard-Des Ormeaux, QC
- Full-time
Experts in human resources, medical recruitment, information technology, legal affairs, marketing, finance, and Customer service
Added 12 mins ago
FB
Produce Clerk - Part Time
Food Basics
Kingston, ON
- Part-time
Answer customer inquiries and address concerns.
Added 12 mins ago
FB
Meat Clerk - Part Time
Food Basics
Kingston, ON
- Part-time
Added 12 mins ago
FB
Produce Clerk - Part Time
Food Basics
St. Catharines, ON
- Part-time
Answer customer inquiries and address concerns.
Added 12 mins ago
MP
Pharmacy Data Specialist
MediSystem Pharmacy
Mississauga, ON
- Full-time
Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.

ATCO Group

Customer Support Representative

Lloydminster, SK, Canada
Bonnyville, AB, T9N 2K5, Canada

Full-time

Apply on careers.atco.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 10, 2026

Original job description

Location: Lloydminster or Bonnyville, AB

Division: ATCO Electric

What We Offer:

Monday to Friday, 8am-5pm
Starting at $3,221.97 bi-weekly
15 days paid vacation
5 additional paid personal days
Employee share purchase plan
Charitable donation matching
Defined contribution pension plan
Flexible benefits from first day of employment
Comprehensive Employee & Family Wellness Program
A culture based on caring, integrity, agility, collaboration, and safety

Why Work Here?

At ATCO, you’ll join a collaborative team guided by our values of safety, integrity, agility, caring and collaboration. You’ll have the opportunity to build strong customer relationships, solve meaningful problems and help deliver reliable service to the communities we serve.

About the Role

As a Customer Support Representative, you’ll help manage customer and stakeholder relationships across the region. You’ll work closely with customers and internal teams to understand service requirements, resolve concerns and identify opportunities to improve the customer experience.

This role combines customer service, relationship management, community engagement and business development. You’ll serve as a key connection between customers and ATCO, helping ensure that questions, concerns and service requirements are addressed proactively and effectively.

What You’ll Do:

Build and maintain strong relationships with customers, municipalities, Rural Electrification Associations, Indigenous boards and other community stakeholders.
Meet one-on-one with customers to understand their needs and provide information about available services and products.
Respond to customer concerns involving billing, damage claims, rates, service reliability, outages and retailer-related inquiries.
Coordinate with internal teams to resolve service issues and ensure customer requirements are addressed.
Monitor work in progress and provide timely updates to customers and community partners.
Support communications with local boards and serve as a liaison between external stakeholders and internal business partners.
Maintain knowledge of relevant contractual obligations, policies, procedures, and terms and conditions.
Represent ATCO at community meetings, open houses, conferences and other local events.
Help plan and deliver community investment activities and manage related budgets.
Identify prospective customers and develop relationships that could lead to new business opportunities.
Partner with business development, sales and operational teams to identify opportunities to connect customers with ATCO services and solutions.
Support customer-focused programs, communications and marketing initiatives.
Gather information about market trends, customer needs, competing products and pricing.
Prepare and deliver presentations about ATCO products and services.
Promote a strong customer service culture by sharing customer insights with leaders and employees.
Ensure activities throughout the customer and sales cycle align with ATCO policies and procedures

What You Bring:

A technical diploma, business diploma or a related educational credential.
One to three years of experience in the electricity industry and customer service. An equivalent combination of post-secondary education and relevant experience may be considered.
A valid Class 5 driver’s licence.
Strong customer service, problem-solving and conflict-management skills.
Excellent written and verbal communication, interpersonal, presentation and negotiation skills.
The ability to build trusted relationships and influence positive outcomes.
Knowledge of customer engagement practices and basic utility financial concepts.
Strong business and analytical skills.
Proficiency with Microsoft Office applications.
Familiarity with electric distribution facilities.
The ability and willingness to travel.
Initiative, sound judgment and a collaborative approach to achieving results.
Availability to attend occasional meetings outside regular business hours.

We would like to thank everyone for their application; however, only those being considered for an interview will be contacted.

About Us:

ATCO Electric is part of ATCO Ltd. ATCO delivers inspired solutions for a better world. We are a diversified global corporation with investments in the essential services of Structures & Logistics, Utilities, Energy Infrastructure, Retail Energy, Transportation and Commercial Real Estate. Learn more about how we build communities, energize industries and deliver customer-focused solutions like no other company in the world at www.atco.com. ATCO is proud to be an equal opportunity employer. Visit our website for more information.

ATCO is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, veteran status, sexual orientation, gender identity or any other characteristic protected by law. Visit our website for more information.

In the spirit of reconciliation, we acknowledge the traditional territories and homelands on which many of our ATCO operations and facilities are located. We honour and respect the diverse history, languages, ceremonies, and culture of the Indigenous Peoples who call these areas home.

This position is administered under the ATCO Electric and Canadian Energy Workers Association Collective Agreement, Job Posting Provisions.

Apply on careers.atco.com About employer

More about this job

Responsibilities

The Customer Support Representative manages relationships with customers and community stakeholders to resolve service concerns and identify business opportunities. They act as a liaison between the company and the community, ensuring effective communication and proactive service delivery.

Requirements

Candidates must possess a technical or business diploma and one to three years of experience in the electricity industry or customer service. A valid Class 5 driver's license and strong interpersonal and analytical skills are required.

Skills

Customer service
Relationship management
Conflict management
Problem-solving
Communication
Presentation skills
Negotiation
Business development
Analytical skills
Microsoft Office
Community engagement
Stakeholder management
Utility financial concepts
Electric distribution knowledge

Benefits

15 days paid vacation
5 additional paid personal days
Employee share purchase plan
Charitable donation matching
Flexible benefits
Employee & Family Wellness Program

Visa sponsorship

Not detected in the job text

Keywords

Customer Support
Electricity Industry
Relationship Management
Stakeholder Engagement
Business Development
Utility
Billing
Damage Claims
Service Reliability
Outages
Microsoft Office
Electric Distribution
Community Investment
Market Trends
Negotiation
Conflict Resolution
Presentation
Liaison
Contractual Obligations

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Work requirements

Jobs in Canada