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IT
Sales Advisor & Optician
IRIS The Visual Group
Kelowna, BC
- Part-time
🛍️ Friends & Family Pricing - Exclusive employee pricing for you and your loved ones.
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RP
Pharmacy Manager
Rexall Pharmacy Group Ltd.
Southampton, ON
- $68 to $72 CAD / hour
- Full-time
…Proudly recognized for our diversity, inclusion, and exceptional employee experience, we…
Added 1 min ago
L
Seasonal Part-Time Educator | Richmond Centre
lululemon
BC · British Columbia, Canada
- Part-time
Must have proof of the Right to Work and evidence relating to associated local legislative requirements (EMEA only) · Must have the ability to travel to assigned store with own transportation methods
Added 1 min ago
LV
MANAGER-EN
La Vie En Rose
Brossard, QC
- Full-time
…smoothly and that your team provides the best possible customer service. Your role will involve meeting overall objectives and maintaining our corporate standards for customer service,…
Added 1 min ago
F
Territory Manager
F12.net
AB · Alberta, Canada
- Full-time
…elite team of IT professionals equipped to deliver unmatched service to Canadian business leaders. We value humble service, continuous improvement, and hard work - and we’re looking for…
Added 1 min ago
S
HR Advisor Specialized in Labor Relations - Temporary 24 Months
Safran
Mirabel, QC
- Full-time
Day shift, Monday to Friday, 38 hours per week
Added 1 min ago
LM
Head of Digital Performance
Lacroix Médecine Privée
Quebec, QC
- Full-time
Annual Health Account of $1,100, which can reach $2,000 based on years of service. FTQ Workers' Fund with employer contribution. Annual budget dedicated to continuing education. Real…
Added 1 min ago
MP
Pharmacy Data Specialist
MediSystem Pharmacy
Mississauga, ON
- Full-time
Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.
Added 1 min ago
HT
Payroll Manager, Americas
Husky Technologies
Bolton, ON
- Full-time
Stakeholder collaboration: Work closely with HR, benefits, stock plan administration, and external vendors; provide high value employee service.
Added 1 min ago
AC
Regional Service Agent
Allstate Canada
Fredericton, NB
- Full-time
Must have General Insurance License (OTL) or General level 1 insurance license or be willing to obtain for the province you are located in
Added 1 min ago
PH
Scheduling Coordinator
ParaMed Home Health Care
Oshawa, ON
- Full-time
…contact for clients and field staff, offering superior customer service skills as you match clients in need of care to appropriate field…
Added 1 min ago
LC
Assistant Front Store Manager, Hourly Full Time Day
Loblaw Companies Limited
Vaughan, ON
- Full-time
Added 1 min ago
BN
Warehouse Manager
BYD North America
Toronto, ON
- Full-time
…fulfillment, operating costs and compliance risks, and maintain local service quality and brand…
Added 1 min ago
HT
Technical Trainer
Husky Technologies
Bolton, ON
- Full-time
Post-Secondary education or skilled trade certification required · Must have the right to work in the United States (citizenship or green card)
Added 1 min ago
FS
Student Part Time Day
Fortinos Supermarket Ltd
Hamilton, ON
- Part-time
Them Every Step Of The Way! As An Employee In One Of Our Stores, You Will Have An Immediate Impact On Sales And Customer Satisfaction By
Added 1 min ago
CS
BI Developer & Data Engineer
Cynet Systems
Montreal, QC
- $40 to $45 CAD / hour
- Contract
Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance…
Added 1 min ago
MS
Operations Manager (1-year Contract)
Metro Supply Chain
Rocky View No 44, AB · Rocky View County, AB
- Contract
…inventory control, sanitation and maintenance and Customer Service. To oversee warehousing activities in compliance with space availability, order fulfillment and business plans. Ensure the…
Added 1 min ago
A
Sales & Marketing Representatives
Acosta
Vaughan, ON
- Full-time
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A
Sales & Marketing Representatives
Acosta
Hamilton, ON
- Full-time
Added 1 min ago
GT
Head of Finance
Gastronomous Technologies Inc.
Oakville, ON
- Full-time
We are building the “Kitchen of the Future” for quick-service restaurants. We design, engineer and manufacture AI-powered kitchen automation: ChronoGrill™, an autonomous open-flame grill;…
Added 1 min ago
IL
Chairman's Council Team Lead
Invesco Ltd.
Charlottetown, PE
- Full-time
…operations of the Transfer Agency business. We are a collaborative, service-focused group that values accuracy, accountability, and continuous development. Team members work closely…
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Security Guard Hiring Event (Multiple Vacancies) - Banks and Casual Guards
Securitas Canada
Toronto, ON
Strong communication and customer service skills
Added 1 min ago
Supply Chain Intern - Kiewit Supply Network (Summer 2027)
Kiewit
Oakville, ON
…mining. Our key objectives are to offer clients a world-class service focused on ensuring equipment, materials and services are consistently estimated and procured at the right price. We…
Added 1 min ago
FC
Capacity Planning Manager PMO
Fidelity Canada
Mississauga, ON
- Full-time
…firms. This development will focus on providing integrated service, productivity, and revenue growth tools through implementation of systems supporting business process automation. This…
Added 16 mins ago
SS
Security Guard - Full Time
Skanna Systems Investigations
Calgary, AB
- $16 CAD / hour
- Full-time
Must possess a valid Security Guard License

ATCO Group

Customer Support Representative

Lloydminster, SK, Canada
Bonnyville, AB, T9N 2K5, Canada

Full-time

Apply on careers.atco.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 10, 2026

Original job description

Location: Lloydminster or Bonnyville, AB

Division: ATCO Electric

What We Offer:

Monday to Friday, 8am-5pm
Starting at $3,221.97 bi-weekly
15 days paid vacation
5 additional paid personal days
Employee share purchase plan
Charitable donation matching
Defined contribution pension plan
Flexible benefits from first day of employment
Comprehensive Employee & Family Wellness Program
A culture based on caring, integrity, agility, collaboration, and safety

Why Work Here?

At ATCO, you’ll join a collaborative team guided by our values of safety, integrity, agility, caring and collaboration. You’ll have the opportunity to build strong customer relationships, solve meaningful problems and help deliver reliable service to the communities we serve.

About the Role

As a Customer Support Representative, you’ll help manage customer and stakeholder relationships across the region. You’ll work closely with customers and internal teams to understand service requirements, resolve concerns and identify opportunities to improve the customer experience.

This role combines customer service, relationship management, community engagement and business development. You’ll serve as a key connection between customers and ATCO, helping ensure that questions, concerns and service requirements are addressed proactively and effectively.

What You’ll Do:

Build and maintain strong relationships with customers, municipalities, Rural Electrification Associations, Indigenous boards and other community stakeholders.
Meet one-on-one with customers to understand their needs and provide information about available services and products.
Respond to customer concerns involving billing, damage claims, rates, service reliability, outages and retailer-related inquiries.
Coordinate with internal teams to resolve service issues and ensure customer requirements are addressed.
Monitor work in progress and provide timely updates to customers and community partners.
Support communications with local boards and serve as a liaison between external stakeholders and internal business partners.
Maintain knowledge of relevant contractual obligations, policies, procedures, and terms and conditions.
Represent ATCO at community meetings, open houses, conferences and other local events.
Help plan and deliver community investment activities and manage related budgets.
Identify prospective customers and develop relationships that could lead to new business opportunities.
Partner with business development, sales and operational teams to identify opportunities to connect customers with ATCO services and solutions.
Support customer-focused programs, communications and marketing initiatives.
Gather information about market trends, customer needs, competing products and pricing.
Prepare and deliver presentations about ATCO products and services.
Promote a strong customer service culture by sharing customer insights with leaders and employees.
Ensure activities throughout the customer and sales cycle align with ATCO policies and procedures

What You Bring:

A technical diploma, business diploma or a related educational credential.
One to three years of experience in the electricity industry and customer service. An equivalent combination of post-secondary education and relevant experience may be considered.
A valid Class 5 driver’s licence.
Strong customer service, problem-solving and conflict-management skills.
Excellent written and verbal communication, interpersonal, presentation and negotiation skills.
The ability to build trusted relationships and influence positive outcomes.
Knowledge of customer engagement practices and basic utility financial concepts.
Strong business and analytical skills.
Proficiency with Microsoft Office applications.
Familiarity with electric distribution facilities.
The ability and willingness to travel.
Initiative, sound judgment and a collaborative approach to achieving results.
Availability to attend occasional meetings outside regular business hours.

We would like to thank everyone for their application; however, only those being considered for an interview will be contacted.

About Us:

ATCO Electric is part of ATCO Ltd. ATCO delivers inspired solutions for a better world. We are a diversified global corporation with investments in the essential services of Structures & Logistics, Utilities, Energy Infrastructure, Retail Energy, Transportation and Commercial Real Estate. Learn more about how we build communities, energize industries and deliver customer-focused solutions like no other company in the world at www.atco.com. ATCO is proud to be an equal opportunity employer. Visit our website for more information.

ATCO is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, veteran status, sexual orientation, gender identity or any other characteristic protected by law. Visit our website for more information.

In the spirit of reconciliation, we acknowledge the traditional territories and homelands on which many of our ATCO operations and facilities are located. We honour and respect the diverse history, languages, ceremonies, and culture of the Indigenous Peoples who call these areas home.

This position is administered under the ATCO Electric and Canadian Energy Workers Association Collective Agreement, Job Posting Provisions.

Apply on careers.atco.com About employer

More about this job

Responsibilities

The Customer Support Representative manages relationships with customers and community stakeholders to resolve service concerns and identify business opportunities. They act as a liaison between the company and the community, ensuring effective communication and proactive service delivery.

Requirements

Candidates must possess a technical or business diploma and one to three years of experience in the electricity industry or customer service. A valid Class 5 driver's license and strong interpersonal and analytical skills are required.

Skills

Customer service
Relationship management
Conflict management
Problem-solving
Communication
Presentation skills
Negotiation
Business development
Analytical skills
Microsoft Office
Community engagement
Stakeholder management
Utility financial concepts
Electric distribution knowledge

Benefits

15 days paid vacation
5 additional paid personal days
Employee share purchase plan
Charitable donation matching
Flexible benefits
Employee & Family Wellness Program

Visa sponsorship

Not detected in the job text

Keywords

Customer Support
Electricity Industry
Relationship Management
Stakeholder Engagement
Business Development
Utility
Billing
Damage Claims
Service Reliability
Outages
Microsoft Office
Electric Distribution
Community Investment
Market Trends
Negotiation
Conflict Resolution
Presentation
Liaison
Contractual Obligations

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Work requirements

Jobs in Canada