Jobs in Canada

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Added 12 mins ago
L
Seasonal Part-Time Educator | Richmond Centre
lululemon
BC · British Columbia, Canada
- Part-time
Must have proof of the Right to Work and evidence relating to associated local legislative requirements (EMEA only) · Must have the ability to travel to assigned store with own transportation methods
Added 12 mins ago
S
Production Quality Coordinator
Safran
Mirabel, QC
- Full-time
Participate in contingency monitoring and identify the root cause of quality issues (customer complaints, rejected parts, etc.) and implement an action plan
Added 12 mins ago
LV
MANAGER-EN
La Vie En Rose
Brossard, QC
- Full-time
…runs smoothly and that your team provides the best possible customer service. Your role will involve meeting overall objectives and maintaining our corporate standards for customer service,…
Added 12 mins ago
F
Territory Manager
F12.net
AB · Alberta, Canada
- Full-time
…elite team of IT professionals equipped to deliver unmatched service to Canadian business leaders. We value humble service, continuous improvement, and hard work - and we’re looking for…
Added 12 mins ago
HT
Payroll Manager, Americas
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 12 mins ago
HT
Technical Trainer
Husky Technologies
Bolton, ON
- Full-time
Post-Secondary education or skilled trade certification required · Must have the right to work in the United States (citizenship or green card)
Added 12 mins ago
CS
BI Developer & Data Engineer
Cynet Systems
Montreal, QC
- $40 to $45 CAD / hour
- Contract
Collaborate with business stakeholders to gather reporting requirements, define KPIs, and translate business needs into technical solutions.
Added 12 mins ago
GP
Senior Flight Controls Systems Engineer – Fly-by-Wire
Global Partner Solutions
Montreal, QC
- Full-time
Work Arrangement: Hybrid, typically 2-3 days per week onsite; subject to change
Added 12 mins ago
GT
Head of Finance
Gastronomous Technologies Inc.
Oakville, ON
- Full-time
Revenue and billing. Own revenue recognition across equipment, service and software contracts. Set customer payment terms and manage deposits and milestone billing.
Added 12 mins ago
IL
Chairman's Council Team Lead
Invesco Ltd.
Charlottetown, PE
- Full-time
Prior experience in a role where strong customer service, system manipulation, and data entry skills were demonstrated required.
Added 12 mins ago
Supply Chain Intern - Kiewit Supply Network (Summer 2027)
Kiewit
Oakville, ON
Strong customer service and communication skills
Added 12 mins ago
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Field Service Mechanic
MasterTech
Sudbury, ON
- Full-time
Day shift; 7:00 am to 5:00 pm, with frequent overtime and overnight travel
Added 27 mins ago
RU
Site Service Engineer
Rubix UKII
Grimsby, ON
- Full-time
…valued, and diverse thinking drives better outcomes. By combining technical expertise with a deep understanding of our customers' needs, we engineer solutions that make a real difference to…
Added 27 mins ago
LV
ASSISTANT MANAGER-EN
La Vie En Rose
Saint-Sauveur-des-Monts, QC
- Full-time
…runs smoothly and that your team provides the best possible customer service. When you’re working as acting manager, your tasks will include meeting overall goals, maintaining our corporate…
Added 27 mins ago
LV
JUNIOR ASSISTANT MANAGER-EN
La Vie En Rose
Saint-Sauveur-des-Monts, QC
- Full-time
Keep the store running smoothly and ensure your team provides outstanding customer service;
Added 27 mins ago
CC
Retail Store Manager
Canna Cabana
Midnapore, AB
- Full-time
Must have valid SellSafe Certification
Added 27 mins ago
AG
Customer Support Representative
ATCO Group
Lloydminster, SK · Bonnyville, AB
- Full-time
…collaboration. You’ll have the opportunity to build strong customer relationships, solve meaningful problems and help deliver reliable service to the communities we…
Added 43 mins ago
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K-Manager Account Manager (Temp 6 months)
CN
Quebec, QC
- Temporary
…understand their transportation needs and match them to CN's service delivery capabilities. The position stays abreast of competitive developments in customers' markets and seeks…
Added 43 mins ago
CO
Tax & Water Coordinator
City of St. Catharines
St. Catharines, ON
- Full-time
…maintenance, tenant changes, and commencement or discontinuation of service. Provide specialized technical support for property ownership changes and transfers, including investigating…
Added 43 mins ago
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Field Service Technician-battery technologies
Technifite
Fort McMurray, AB
- Full-time
Must possess and maintain a valid and unrestricted driver’s license
Added 43 mins ago
LV
JUNIOR ASSISTANT MANAGER-EN
La Vie En Rose
Saint-Lambert, QC · St-Lambert, QC
- Full-time
Keep the store running smoothly and ensure your team provides outstanding customer service;
Added 43 mins ago
LV
ASSISTANT MANAGER-EN
La Vie En Rose
Repentigny, QC
- Full-time
…runs smoothly and that your team provides the best possible customer service. When you’re working as acting manager, your tasks will include meeting overall goals, maintaining our corporate…
Added 43 mins ago
LV
JUNIOR ASSISTANT MANAGER-EN
La Vie En Rose
Repentigny, QC
- Full-time
Keep the store running smoothly and ensure your team provides outstanding customer service;
Added 43 mins ago
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Sales Advisor - Paint
RONA
Rouyn-Noranda, QC
- Full-time
We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to…
Added 43 mins ago
BP
Trade Finance Analyst
BNP Paribas
Montreal, QC
- Full-time
You’ll be required in the office at least three days per week, with one of those days being either a Monday or a Friday

ATCO Group

Customer Support Representative

Lloydminster, SK, Canada
Bonnyville, AB, T9N 2K5, Canada

Full-time

Apply on careers.atco.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 10, 2026

Original job description

Location: Lloydminster or Bonnyville, AB

Division: ATCO Electric

What We Offer:

Monday to Friday, 8am-5pm
Starting at $3,221.97 bi-weekly
15 days paid vacation
5 additional paid personal days
Employee share purchase plan
Charitable donation matching
Defined contribution pension plan
Flexible benefits from first day of employment
Comprehensive Employee & Family Wellness Program
A culture based on caring, integrity, agility, collaboration, and safety

Why Work Here?

At ATCO, you’ll join a collaborative team guided by our values of safety, integrity, agility, caring and collaboration. You’ll have the opportunity to build strong customer relationships, solve meaningful problems and help deliver reliable service to the communities we serve.

About the Role

As a Customer Support Representative, you’ll help manage customer and stakeholder relationships across the region. You’ll work closely with customers and internal teams to understand service requirements, resolve concerns and identify opportunities to improve the customer experience.

This role combines customer service, relationship management, community engagement and business development. You’ll serve as a key connection between customers and ATCO, helping ensure that questions, concerns and service requirements are addressed proactively and effectively.

What You’ll Do:

Build and maintain strong relationships with customers, municipalities, Rural Electrification Associations, Indigenous boards and other community stakeholders.
Meet one-on-one with customers to understand their needs and provide information about available services and products.
Respond to customer concerns involving billing, damage claims, rates, service reliability, outages and retailer-related inquiries.
Coordinate with internal teams to resolve service issues and ensure customer requirements are addressed.
Monitor work in progress and provide timely updates to customers and community partners.
Support communications with local boards and serve as a liaison between external stakeholders and internal business partners.
Maintain knowledge of relevant contractual obligations, policies, procedures, and terms and conditions.
Represent ATCO at community meetings, open houses, conferences and other local events.
Help plan and deliver community investment activities and manage related budgets.
Identify prospective customers and develop relationships that could lead to new business opportunities.
Partner with business development, sales and operational teams to identify opportunities to connect customers with ATCO services and solutions.
Support customer-focused programs, communications and marketing initiatives.
Gather information about market trends, customer needs, competing products and pricing.
Prepare and deliver presentations about ATCO products and services.
Promote a strong customer service culture by sharing customer insights with leaders and employees.
Ensure activities throughout the customer and sales cycle align with ATCO policies and procedures

What You Bring:

A technical diploma, business diploma or a related educational credential.
One to three years of experience in the electricity industry and customer service. An equivalent combination of post-secondary education and relevant experience may be considered.
A valid Class 5 driver’s licence.
Strong customer service, problem-solving and conflict-management skills.
Excellent written and verbal communication, interpersonal, presentation and negotiation skills.
The ability to build trusted relationships and influence positive outcomes.
Knowledge of customer engagement practices and basic utility financial concepts.
Strong business and analytical skills.
Proficiency with Microsoft Office applications.
Familiarity with electric distribution facilities.
The ability and willingness to travel.
Initiative, sound judgment and a collaborative approach to achieving results.
Availability to attend occasional meetings outside regular business hours.

We would like to thank everyone for their application; however, only those being considered for an interview will be contacted.

About Us:

ATCO Electric is part of ATCO Ltd. ATCO delivers inspired solutions for a better world. We are a diversified global corporation with investments in the essential services of Structures & Logistics, Utilities, Energy Infrastructure, Retail Energy, Transportation and Commercial Real Estate. Learn more about how we build communities, energize industries and deliver customer-focused solutions like no other company in the world at www.atco.com. ATCO is proud to be an equal opportunity employer. Visit our website for more information.

ATCO is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, veteran status, sexual orientation, gender identity or any other characteristic protected by law. Visit our website for more information.

In the spirit of reconciliation, we acknowledge the traditional territories and homelands on which many of our ATCO operations and facilities are located. We honour and respect the diverse history, languages, ceremonies, and culture of the Indigenous Peoples who call these areas home.

This position is administered under the ATCO Electric and Canadian Energy Workers Association Collective Agreement, Job Posting Provisions.

Apply on careers.atco.com About employer

More about this job

Responsibilities

The Customer Support Representative manages relationships with customers and community stakeholders to resolve service concerns and identify business opportunities. They act as a liaison between the company and the community, ensuring effective communication and proactive service delivery.

Requirements

Candidates must possess a technical or business diploma and one to three years of experience in the electricity industry or customer service. A valid Class 5 driver's license and strong interpersonal and analytical skills are required.

Skills

Customer service
Relationship management
Conflict management
Problem-solving
Communication
Presentation skills
Negotiation
Business development
Analytical skills
Microsoft Office
Community engagement
Stakeholder management
Utility financial concepts
Electric distribution knowledge

Benefits

15 days paid vacation
5 additional paid personal days
Employee share purchase plan
Charitable donation matching
Flexible benefits
Employee & Family Wellness Program

Visa sponsorship

Not detected in the job text

Keywords

Customer Support
Electricity Industry
Relationship Management
Stakeholder Engagement
Business Development
Utility
Billing
Damage Claims
Service Reliability
Outages
Microsoft Office
Electric Distribution
Community Investment
Market Trends
Negotiation
Conflict Resolution
Presentation
Liaison
Contractual Obligations

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Work requirements

Jobs in Canada