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Added 2 mins ago
CG
foreman woman, landscaping
Canadian Grounds Inc.
Etobicoke, ON
- $36.3 to $38.46 CAD / hour
- Full-time
- On-site
…delivering high-quality work, and can effectively lead crews on commercial landscape construction and property maintenance projects. The successful candidate will have strong leadership…
Added 6 mins ago
KO
JOB FAIR | SECURITY GUARD FULL-TIME / PART-TIME | OCT 5th, 2026 - OCT 7th, 2026 | GTA
Knights On Guard Security
Toronto, ON
- $17.6 to $19 CAD / hour
- Full-time
- Part-time
Location: Residential and Commercial Sites - GTA
Added 6 mins ago
LC
Sales Agronomist
LYNXEL Crop Protection
Regina, SK
- Full-time
We are seeking a full-time Sales Agronomist with proven commercial crop-protection sales experience and established grower relationships in Saskatchewan. This is a sales-focused role for an…
Added 13 mins ago
GC
concrete finisher
Grayline Construction Services Ltd.
Calgary, AB
- From $36 CAD / hour
- Full-time
- On-site
Added 17 mins ago
RP
Journeyperson Plumber and Gasfitter
R&B Plumbing and Heating Ltd.
North Vancouver, BC
- $41 to $55 CAD / hour
- Full-time
- On-site
…furnaces, hi-velocity, etc. in residential settings and light commercial properties * Install water heaters, heating equipment, heat pump systems, fixtures, drainage, and piping systems in…
Added 19 mins ago
LT
apprentice plumber
Leah The Plumber
Saskatoon, SK
- From $38 CAD / hour
- Full-time
- On-site
Install domestic, commercial or industrial plumbing fixtures and systems
Added 20 mins ago
BC
CSC Driver GR 26000
Batesville Casket Company
Brampton, ON · Toronto, ON
- Full-time
Proven experience in commercial driving or delivery roles.
Added 22 mins ago
US
Casual Feeder Driver
UPS Supply Chain Solutions
Surrey, BC · Vancouver, BC
- Full-time
This position delivers and picks up packages to and from residential and/or commercial properties. He/She utilizes safe transportation methods to get to and from destinations. This position…
Added 22 mins ago
US
Bid Air Driver
UPS Supply Chain Solutions
Halifax, NS · CA - HALIFAX CENTRE (NSDAT)
- Part-time
This position delivers and picks up packages to and from residential and/or commercial properties. This position performs in a physical, fast-paced environment involving driving, continual…
Added 22 mins ago
US
Full time Delivery Driver - Delta BC
UPS Supply Chain Solutions
BC · CA - FRASER VALLEY CENTER (BCFRV)
- Full-time
This position delivers and picks up packages to and from residential and/or commercial properties. This position performs in a physical, fast-paced environment involving driving, continual…
Added 22 mins ago
US
Full Time Package Car Drivers
UPS Supply Chain Solutions
Vancouver, BC · CA - VANCOUVER HUB (BCRMD)
- Full-time
This position delivers and picks up packages to and from residential and/or commercial properties. This position performs in a physical, fast-paced environment involving driving, continual…
Added 22 mins ago
US
Package Driver
UPS Supply Chain Solutions
Truro, NS · CA - TRURO CENTRE (NSTRR)
- Full-time
This position delivers and picks up packages to and from residential and/or commercial properties. This position performs in a physical, fast-paced environment involving driving, continual…
Added 22 mins ago
US
Full Time Driver - Calgary
UPS Supply Chain Solutions
Calgary, AB · CA - CALGARY INTERNATIONAL AIRPORT HUB (ABYYC)
- Full-time
This position delivers and picks up packages to and from residential and/or commercial properties. He/She performs in a physical, fast-paced environment involving driving, continual…
Added 22 mins ago
US
Full-time Delivery - Winnipeg Main
UPS Supply Chain Solutions
Winnipeg, MB · CA - WINNIPEG CENTER (MBWIN)
- Full-time
This position delivers and picks up packages to and from residential and/or commercial properties. They perform in a physical, fast-paced environment involving driving, continual lifting,…
Added 22 mins ago
US
Service Provider
UPS Supply Chain Solutions
Edmonton, AB · CA - EDMONTON CENTER (ABEDN)
- Full-time
This position delivers and picks up packages to and from residential and/or commercial properties. This position performs in a physical, fast-paced environment involving driving, continual…
Added 22 mins ago
US
Full Time Driver - Edmonton South
UPS Supply Chain Solutions
AB · CA - EDMONTON SOUTH CENTRE (ABEDO)
- Full-time
Unloading and loading packages off and onto vehicles during commercial and residential drop-offs and pick-ups
Added 22 mins ago
US
Delivery Driver
UPS Supply Chain Solutions
St. John's, NL · CA - ST. JOHNS CENTRE (NLMPL)
- Full-time
This position delivers and picks up packages to and from residential and/or commercial properties. This position performs in a physical, fast-paced environment involving driving, continual…
Added 22 mins ago
US
F/T Service Provider
UPS Supply Chain Solutions
Moncton, NB · CA - MONCTON HUB (NBDIP)
- Full-time
This position delivers and picks up packages to and from residential and/or commercial properties. This position performs in a physical, fast-paced environment involving driving, continual…
Added 22 mins ago
US
Package car driver
UPS Supply Chain Solutions
Sydney Indian Reserve No. 28A, NS · CA - SYDNEY CENTRE (NSSDY)
- Full-time
This position delivers and picks up packages to and from residential and/or commercial properties. This position performs in a physical, fast-paced environment involving driving, continual…
Added 22 mins ago
US
Package Driver FT
UPS Supply Chain Solutions
Charlottetown, PE · CA - CHARLOTTETOWN CENTRE (PECHT)
- Full-time
This position delivers and picks up packages to and from residential and/or commercial properties. This position performs in a physical, fast-paced environment involving driving, continual…
Added 22 mins ago
US
FT Package Driver
UPS Supply Chain Solutions
Fredericton, NB · CA - FREDERICTON BUILDING (NBFRN)
- Full-time
This position delivers and picks up packages to and from residential and/or commercial properties. This position performs in a physical, fast-paced environment involving driving, continual…
Added 22 mins ago
US
FT Package Car Driver
UPS Supply Chain Solutions
Saint John, NB · CA - SAINT JOHN BUILDING (NBSNJ)
- Full-time
This position delivers and picks up packages to and from residential and/or commercial properties. This position performs in a physical, fast-paced environment involving driving, continual…
Added 22 mins ago
US
Package car driver
UPS Supply Chain Solutions
Halifax, NS · CA - HALIFAX CENTRE (NSDAT)
- Full-time
This position delivers and picks up packages to and from residential and/or commercial properties. This position performs in a physical, fast-paced environment involving driving, continual…
Added 23 mins ago
BM
drywall installer
BOOST MECHANICAL LTD
Edmonton, AB
- From $37.5 CAD / hour
- Full-time
- On-site
Added 25 mins ago
RL
Truck Driver - Class 1
RENNY LOGISTICS INC
Calgary, AB
- $19.34 to $32.29 CAD / hour
- Full-time
- On-site
…handling and automotive maintenance. *Responsibilities* * Operate commercial trucks to transport freight efficiently and safely across designated routes * Conduct pre-trip and post-trip…

ATCO

Customer Support Representative

Bonnyville, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 22, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

Location: Bonnyville or Lloydminster, AB

Division: ATCO Electric

What We Offer:

Monday to Friday, 8am-5pm
Starting at $3,221.97 bi-weekly
15 days paid vacation
5 additional paid personal days
Employee share purchase plan
Charitable donation matching
Defined contribution pension plan
Flexible benefits from first day of employment
Comprehensive Employee & Family Wellness Program
A culture based on caring, integrity, agility, collaboration, and safety

Why Work Here?

At ATCO, you’ll join a collaborative team guided by our values of safety, integrity, agility, caring and collaboration. You’ll have the opportunity to build strong customer relationships, solve meaningful problems and help deliver reliable service to the communities we serve.

About the Role

As a Customer Support Representative, you’ll help manage customer and stakeholder relationships across the region. You’ll work closely with customers and internal teams to understand service requirements, resolve concerns and identify opportunities to improve the customer experience.

This role combines customer service, relationship management, community engagement and business development. You’ll serve as a key connection between customers and ATCO, helping ensure that questions, concerns and service requirements are addressed proactively and effectively.

What You’ll Do:

Build and maintain strong relationships with customers, municipalities, Rural Electrification Associations, Indigenous boards and other community stakeholders.
Meet one-on-one with customers to understand their needs and provide information about available services and products.
Respond to customer concerns involving billing, damage claims, rates, service reliability, outages and retailer-related inquiries.
Coordinate with internal teams to resolve service issues and ensure customer requirements are addressed.
Monitor work in progress and provide timely updates to customers and community partners.
Support communications with local boards and serve as a liaison between external stakeholders and internal business partners.
Maintain knowledge of relevant contractual obligations, policies, procedures, and terms and conditions.
Represent ATCO at community meetings, open houses, conferences and other local events.
Help plan and deliver community investment activities and manage related budgets.
Identify prospective customers and develop relationships that could lead to new business opportunities.
Partner with business development, sales and operational teams to identify opportunities to connect customers with ATCO services and solutions.
Support customer-focused programs, communications and marketing initiatives.
Gather information about market trends, customer needs, competing products and pricing.
Prepare and deliver presentations about ATCO products and services.
Promote a strong customer service culture by sharing customer insights with leaders and employees.
Ensure activities throughout the customer and sales cycle align with ATCO policies and procedures

What You Bring:

A technical diploma, business diploma or a related educational credential.
One to three years of experience in the electricity industry and customer service. An equivalent combination of post-secondary education and relevant experience may be considered.
A valid Class 5 driver’s licence.
Strong customer service, problem-solving and conflict-management skills.
Excellent written and verbal communication, interpersonal, presentation and negotiation skills.
The ability to build trusted relationships and influence positive outcomes.
Knowledge of customer engagement practices and basic utility financial concepts.
Strong business and analytical skills.
Proficiency with Microsoft Office applications.
Familiarity with electric distribution facilities.
The ability and willingness to travel.
Initiative, sound judgment and a collaborative approach to achieving results.
Availability to attend occasional meetings outside regular business hours.

We would like to thank everyone for their application; however, only those being considered for an interview will be contacted.

About Us:

ATCO Electric is part of ATCO Ltd. ATCO delivers inspired solutions for a better world. We are a diversified global corporation with investments in the essential services of Structures & Logistics, Utilities, Energy Infrastructure, Retail Energy, Transportation and Commercial Real Estate. Learn more about how we build communities, energize industries and deliver customer-focused solutions like no other company in the world at www.atco.com. ATCO is proud to be an equal opportunity employer. Visit our website for more information.

ATCO is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, veteran status, sexual orientation, gender identity or any other characteristic protected by law. Visit our website for more information.

In the spirit of reconciliation, we acknowledge the traditional territories and homelands on which many of our ATCO operations and facilities are located. We honour and respect the diverse history, languages, ceremonies, and culture of the Indigenous Peoples who call these areas home.

This position is administered under the ATCO Electric and Canadian Energy Workers Association Collective Agreement, Job Posting Provisions.

Closes: October 22, 2026

Apply About employer

More about this job

Responsibilities

The Customer Support Representative manages relationships with community stakeholders and customers to resolve service concerns and identify business development opportunities. They act as a liaison between internal teams and external partners to ensure reliable service delivery and promote ATCO products.

Requirements

Candidates must possess a technical or business diploma and one to three years of experience in the electricity industry or customer service. A valid Class 5 driver's license and strong interpersonal and communication skills are required for this role.

Skills

Customer service
Relationship management
Conflict management
Negotiation
Communication
Presentation skills
Problem-solving
Business development
Analytical skills
Microsoft Office
Community engagement
Utility financial concepts
Strategic planning
Stakeholder management

Benefits

Paid vacation
Paid personal days
Employee share purchase plan
Charitable donation matching
Flexible benefits
Employee & Family Wellness Program

Visa sponsorship

Not detected in the job text

Keywords

Customer Support
Electricity Industry
Relationship Management
Business Development
Stakeholder Engagement
Billing
Service Reliability
Outages
Community Investment
Market Trends
Electric Distribution
Contractual Obligations
Sales Cycle
Public Relations
ATCO Electric

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