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Added 8 mins ago
T
Collections Representative
thyssenkrupp
ON · Ontario, Canada
- $60,000 USD / year
- Full-time
Added 8 mins ago
T
Industrial Sales Representative - Vancouver Alberta
Tingue
AB · Alberta, Canada
- Full-time
Tingue, Brown & Co. is looking for a Sales Representative for the territory of British Columbia, Alberta, and Saskatchewan.
Added 9 mins ago
MB
Territory Sales Rep - Kitchener/Waterloo/Grey County
Muskoka Brewery
Toronto, ON
- Full-time
As the community ambassador of our brands, the Territory Sales Representative is required to reside within the heart of the territory.
Added 23 mins ago
L
Financial Service Representative - LendDirect Office 1603
LendDirect
St. Thomas, ON
- Full-time
“After starting as a Financial Service Representative in late 2021 it was within a year, I quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant…
Added 24 mins ago
P
Senior Customer Service Representative
ProAmpac
Whitby, ON
- Full-time
At our Whitby site, you'll be the main link between our customers and the teams that make their flexible packaging: Sales, Production, Planning, Quality and Logistics. You'll own key…
Added 24 mins ago
OI
HVAC Parts & Supply Inside Sales Representative
Olympic International Sales Limited
North Vancouver, BC
- Full-time
As a leading wholesale distributor of HVAC and refrigeration equipment, parts, and supplies, the Inside Sales Representative serves as a trusted resource for contractors and industry…
Added 24 mins ago
Postal Clerk - On call - Graveyard Shift
Canada Post - Postes Canada
Quebec, QC
Performance a variety of sales/customer service activities to ensure complete customer satisfaction
Added 24 mins ago
MC
Marchandiseur - Merchandiser
Merchandising Consultants Associates
Sherbrooke, QC
- $18 CAD / hour
- Contract
…with Canada and the USA’s top brands, delivering exceptional service that blends agility, experience, and a people-first mindset. Our mission is to provide executional excellence and agile…
Added 24 mins ago
MC
Marchandiseur - Merchandiser
Merchandising Consultants Associates
Magog, QC
- $18 CAD / hour
- Contract
…with Canada and the USA’s top brands, delivering exceptional service that blends agility, experience, and a people-first mindset. Our mission is to provide executional excellence and agile…
Added 39 mins ago
AD
Insurance Customer Service and Sales
Angie DeGroot Desjardins Insurance & Financial Services Agency
Kitchener, ON
- $40,000 to $50,000 CAD / year
- Full-time
Our team is looking for a Customer Service Representative with an aptitude for sales to help perform a variety of tasks within our insurance office. They will be helping by answering calls/…
Added 53 mins ago
SD
Inside Sales Representative
Shoemaker Drywall
Regina, SK
- Full-time
The primary function of Inside Sales is to provide product knowledge on building materials to new and existing customers.
Added 54 mins ago
SD
Inside Sales Representative
Shoemaker Drywall
Winnipeg, MB
- Full-time
The primary function of Inside Sales is to provide product knowledge on building materials to new and existing customers.
Added 54 mins ago
MF
National Accounts Financial Consultant
MD Financial Management | Gestion financière MD
London, ON
- Full-time
In an effort to identify new opportunities and ensure service alignment, you will connect with clients by phone and in writing, communicating marketing initiatives, conducting meaningful…
Added 54 mins ago
Sales Support Coordinator
Enercare
Toronto, ON
Sales Support Coordinators are customer service specialists with a primary focus to aid in the achievement of corporate sales goals. They are responsible for partnering with field staff and…
Added 54 mins ago
Senior Sales Associate
Circle K
St. John's, NL
As a Lead Customer Service Representative, you will enjoy:
Added 54 mins ago
C
Financial Services Representative - Amos
CIBC
Amos, QC
- Full-time
…meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide…
Added 1 hour ago
PA
Pre-Owned Automotive Sales Representative
Pfaff Automotive Partners Inc.
Markham, ON
- Full-time
MINI Markham is looking for a motivated, energetic, and customer-focused Pre-Owned Automotive Sales Representative to join our high-performing sales team. As part of Lithia & Driveway…
Added 1 hour ago
HI
Client Care Representative – Personal Lines Retention
HUB International
Kelowna, BC
- Full-time
…valuable assets. In this role, you will provide outstanding client service through your positive, friendly manner while educating clients in your excellent product knowledge in…
Added 1 hour ago
XI
Field Sales & Marketing Representative - $5000 Signing Bonus
Xplore Inc.
Canada
- Full-time
We are looking for Field Sales & Marketing Representatives to join our team in this exciting new area of business. Working in a hybrid work environment and reporting into a Team Manager,…
Added 1 hour ago
GA
Représentant(e) des ventes - Grenier Occasion - Sales Representative
Grenier Automobile
Terrebonne, QC
- Full-time
Grenier Occasion is looking for its next Sales Representative.
Added 1 hour ago
Field Service Representative
EnerSys Delaware Inc.
Winnipeg, MB
…with a full range of integrated services and systems. With sales and service locations throughout the world, and over 100 years of battery experience, EnerSys is the power/full solution for…
Added 1 hour ago
GF
Local Class 1 Delivery Driver
Gordon Food Service
Lloydminster, AB
- Full-time
Presents a positive image to Gordon Food Service (GFS) customers through courteous, on-time, and accurate deliveries of GFS products. Serves as liaison between GFS management and customers.…
Added 1 hour ago
TM
Collections Representative
thyssenkrupp Materials NA
Windsor, ON
- Full-time
Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information.
Added 1 hour ago
MC
Marchandiseur - Merchandiser
Merchandising Consultants Associates
Alma, QC
- $19 CAD / hour
- Contract
…with Canada and the USA’s top brands, delivering exceptional service that blends agility, experience, and a people-first mindset. Our mission is to provide executional excellence and agile…
Added 1 hour ago
MC
Marchandiseur - Merchandiser
Merchandising Consultants Associates
La Pocatière, QC · Lapocatiere, QC
- $18 CAD / hour
- Contract
…with Canada and the USA’s top brands, delivering exceptional service that blends agility, experience, and a people-first mindset. Our mission is to provide executional excellence and agile…

ATCO

Customer Support Representative

Lloydminster, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 19, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Location: Lloydminster or Bonnyville, AB

Division: ATCO Electric

What We Offer:

Monday to Friday, 8am-5pm
Starting at $3,221.97 bi-weekly
15 days paid vacation
5 additional paid personal days
Employee share purchase plan
Charitable donation matching
Defined contribution pension plan
Flexible benefits from first day of employment
Comprehensive Employee & Family Wellness Program
A culture based on caring, integrity, agility, collaboration, and safety

Why Work Here?

At ATCO, you’ll join a collaborative team guided by our values of safety, integrity, agility, caring and collaboration. You’ll have the opportunity to build strong customer relationships, solve meaningful problems and help deliver reliable service to the communities we serve.

About the Role

As a Customer Support Representative, you’ll help manage customer and stakeholder relationships across the region. You’ll work closely with customers and internal teams to understand service requirements, resolve concerns and identify opportunities to improve the customer experience.

This role combines customer service, relationship management, community engagement and business development. You’ll serve as a key connection between customers and ATCO, helping ensure that questions, concerns and service requirements are addressed proactively and effectively.

What You’ll Do:

Build and maintain strong relationships with customers, municipalities, Rural Electrification Associations, Indigenous boards and other community stakeholders.
Meet one-on-one with customers to understand their needs and provide information about available services and products.
Respond to customer concerns involving billing, damage claims, rates, service reliability, outages and retailer-related inquiries.
Coordinate with internal teams to resolve service issues and ensure customer requirements are addressed.
Monitor work in progress and provide timely updates to customers and community partners.
Support communications with local boards and serve as a liaison between external stakeholders and internal business partners.
Maintain knowledge of relevant contractual obligations, policies, procedures, and terms and conditions.
Represent ATCO at community meetings, open houses, conferences and other local events.
Help plan and deliver community investment activities and manage related budgets.
Identify prospective customers and develop relationships that could lead to new business opportunities.
Partner with business development, sales and operational teams to identify opportunities to connect customers with ATCO services and solutions.
Support customer-focused programs, communications and marketing initiatives.
Gather information about market trends, customer needs, competing products and pricing.
Prepare and deliver presentations about ATCO products and services.
Promote a strong customer service culture by sharing customer insights with leaders and employees.
Ensure activities throughout the customer and sales cycle align with ATCO policies and procedures

What You Bring:

A technical diploma, business diploma or a related educational credential.
One to three years of experience in the electricity industry and customer service. An equivalent combination of post-secondary education and relevant experience may be considered.
A valid Class 5 driver’s licence.
Strong customer service, problem-solving and conflict-management skills.
Excellent written and verbal communication, interpersonal, presentation and negotiation skills.
The ability to build trusted relationships and influence positive outcomes.
Knowledge of customer engagement practices and basic utility financial concepts.
Strong business and analytical skills.
Proficiency with Microsoft Office applications.
Familiarity with electric distribution facilities.
The ability and willingness to travel.
Initiative, sound judgment and a collaborative approach to achieving results.
Availability to attend occasional meetings outside regular business hours.

We would like to thank everyone for their application; however, only those being considered for an interview will be contacted.

About Us:

ATCO Electric is part of ATCO Ltd. ATCO delivers inspired solutions for a better world. We are a diversified global corporation with investments in the essential services of Structures & Logistics, Utilities, Energy Infrastructure, Retail Energy, Transportation and Commercial Real Estate. Learn more about how we build communities, energize industries and deliver customer-focused solutions like no other company in the world at www.atco.com. ATCO is proud to be an equal opportunity employer. Visit our website for more information.

ATCO is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, veteran status, sexual orientation, gender identity or any other characteristic protected by law. Visit our website for more information.

In the spirit of reconciliation, we acknowledge the traditional territories and homelands on which many of our ATCO operations and facilities are located. We honour and respect the diverse history, languages, ceremonies, and culture of the Indigenous Peoples who call these areas home.

This position is administered under the ATCO Electric and Canadian Energy Workers Association Collective Agreement, Job Posting Provisions.

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More about this job

Responsibilities

The Customer Support Representative manages relationships with customers and community stakeholders to resolve service concerns and identify business opportunities. They act as a liaison between internal teams and the community to ensure reliable service delivery and effective communication.

Requirements

Candidates must possess a technical or business diploma and one to three years of experience in the electricity or customer service industry. A valid Class 5 driver's license and strong interpersonal and communication skills are required for this role.

Skills

Customer service
Relationship management
Community engagement
Business development
Conflict management
Negotiation
Presentation skills
Analytical skills
Microsoft Office
Communication
Interpersonal skills
Problem-solving
Utility financial concepts
Electric distribution knowledge

Benefits

Paid vacation
Paid personal days
Employee share purchase plan
Charitable donation matching
Flexible benefits
Employee & Family Wellness Program

Visa sponsorship

Not detected in the job text

Keywords

Customer Support
Relationship Management
Community Engagement
Business Development
Electricity Industry
Utility
Billing
Service Reliability
Stakeholder Relations
Microsoft Office
Electric Distribution
Sales
Marketing
Conflict Management
Negotiation
Budget Management
Market Trends
Customer Experience

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