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Added 7 mins ago
7
Store Crew
7-Eleven
Hamilton, ON
- Internship
…stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of…
Added 7 mins ago
CL
Executive Director
Canada Lithuania Chamber of Commerce
Toronto, ON
- Full-time
Planning and operations. Prepare an annual work plan and budget with the Board and financial lead. Monitor revenue and spending, flag issues that need a decision and report progress to the…
Added 7 mins ago
E
Braze Lead Developer
EXL
ON · Ontario, Canada
- Full-time
We are seeking a hands-on Braze Lead Developer to build, integrate, and scale Braze solutions for enterprise clients. You will lead a team of developers while remaining deeply hands-on:…
Added 7 mins ago
OT
Business Development Manager
Olympia Tile+Stone Inc.
Toronto, ON
- $60,000 CAD / year
- Full-time
We are seeking an experienced, results-driven Business Development Manager to drive Flextile's sales growth, market expansion, and strategic business development initiatives across Canada…
Added 7 mins ago
TC
Fundraising & Communications Manager
Toronto Cat Rescue
Toronto, ON
- Full-time
Toronto Cat Rescue is seeking an experienced Fundraising and Communications Manager to lead fundraising growth, strengthen donor and partner relationships, and oversee communications that…
Added 7 mins ago
L
Financial Service Representative - LendDirect Office 1603
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St. Thomas, ON
- Full-time
…2021 it was within a year, I quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant Manager for two more years until my District Manager approached me…
Added 7 mins ago
CH
Seasonal Holiday Team Lead- New Sudbury Centre
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Sudbury, ON · Greater Sudbury, ON
- Part-time
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Added 7 mins ago
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Assistant Store Manager Winners HomeSense Collingwood Centre
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Collingwood, ON
- $48,592.5 to $68,029.5 CAD / year
- Full-time
Drive store performance by supporting sales results, managing expenses, and overseeing key operations including merchandising, backroom, frontline, cash office, customer service, markdowns,…
Added 7 mins ago
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Franchise Development Communication Coordinator (Corporate Head Office)
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London, ON
- Part-time
Added 7 mins ago
7
Store Crew
7-Eleven
Windsor, ON
- Internship
…stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of…
Added 7 mins ago
TC
Manager Of Real Estate - Regional Director
TJX Canada – Winners, Marshalls, HomeSense
Mississauga, ON
- $118,709.6 to $168,709.6 CAD / year
- Full-time
We’re seeking a Manager Of Real Estate – Regional Director to lead the development and execution of TJX Canada’s regional real estate strategy for Central or Eastern Canada markets &…
Added 7 mins ago
7
Store Crew
7-Eleven
Saskatoon, SK
- Full-time
…stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of…
Added 7 mins ago
Y
Marketing Events Specialist - Brand Ambassador
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Toronto, ON · North York, ON
- $65,000 CAD / year
- Full-time
…and conference initiatives. This role will drive engagement, lead generation, and brand presence through virtual and in-person events. The ideal candidate is confident in front of the…
Added 7 mins ago
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Facilities Manager
Execaire Aviation
Dorval, QC
- Full-time
…aircraft management, aircraft maintenance, aircraft charter and sales, as well as FBO services. At Execaire Aviation, our foundation is built on unwavering core values. Safety is our…
Added 7 mins ago
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Senior Customer Service Representative
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Whitby, ON
- Full-time
At our Whitby site, you'll be the main link between our customers and the teams that make their flexible packaging: Sales, Production, Planning, Quality and Logistics. You'll own key…
Added 7 mins ago
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HVAC Parts & Supply Inside Sales Representative
Olympic International Sales Limited
North Vancouver, BC
- Full-time
At Olympic International Sales, you’ll join a company known for its partnership, integrity, and excellence. We value initiative, collaboration, and continuous improvement - and we recognize…
Added 7 mins ago
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Business Development Manager
Sysco Canada Inc.
Victoria, BC
- Full-time
Drive New Business Acquisition: Lead new business acquisition efforts, leveraging cross-functional teams to address prospect concerns, build trust, and shorten sales cycles. Collaborate…
Added 7 mins ago
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Business Development Representative
Intelex Technologies ULC
Toronto, ON
- Full-time
The Business Development Representative supports Intelex’s strong drive for sales, revenue and overall aggressive growth of the business. The Business Development Representative generates…
Added 7 mins ago
IP
Manager - Coating Technologies & Development
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Calgary, AB
- Full-time
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Added 7 mins ago
7
Store Crew
7-Eleven
AB · Edmonton, AB
- Full-time
…stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of…
Added 7 mins ago
7
Store Crew
7-Eleven
AB · Edmonton, AB
- Full-time
…stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of…
Added 7 mins ago
R
Branch Manager - Alpine Park
RBC
Calgary, AB
- Full-time
Lead change and allocate resources to meet the needs of the community, growing sales, revenue, and market share
Added 7 mins ago
Assistant Store Manager ALDO 1476
The Aldo Group Inc / Le Groupe Aldo Inc.
Mississauga, ON
…and a key player in creating an amazing store experience. You lead by example, inspire your team to hit sales goals, and make every customer feel their best walking out the…
Added 7 mins ago
R
Branch Manager - Belmont
RBC
Calgary, AB
- Full-time
Lead change and allocate resources to meet the needs of the community, growing sales, revenue, and market share
Added 7 mins ago
MC
Sales Merchandiser - Part Time
Merchandising Consultants Associates
Cobourg, ON · Coburg, ON
- $17.95 to $18.25 CAD / hour
- Part-time
- Contract
…Canada. Our diverse range of services includes Merchandising, Sales, Price Collection, Retail Audits, Retail Store Renovations, and so much…

ATCO

Customer Support Representative

Lloydminster, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 19, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Location: Lloydminster or Bonnyville, AB

Division: ATCO Electric

What We Offer:

Monday to Friday, 8am-5pm
Starting at $3,221.97 bi-weekly
15 days paid vacation
5 additional paid personal days
Employee share purchase plan
Charitable donation matching
Defined contribution pension plan
Flexible benefits from first day of employment
Comprehensive Employee & Family Wellness Program
A culture based on caring, integrity, agility, collaboration, and safety

Why Work Here?

At ATCO, you’ll join a collaborative team guided by our values of safety, integrity, agility, caring and collaboration. You’ll have the opportunity to build strong customer relationships, solve meaningful problems and help deliver reliable service to the communities we serve.

About the Role

As a Customer Support Representative, you’ll help manage customer and stakeholder relationships across the region. You’ll work closely with customers and internal teams to understand service requirements, resolve concerns and identify opportunities to improve the customer experience.

This role combines customer service, relationship management, community engagement and business development. You’ll serve as a key connection between customers and ATCO, helping ensure that questions, concerns and service requirements are addressed proactively and effectively.

What You’ll Do:

Build and maintain strong relationships with customers, municipalities, Rural Electrification Associations, Indigenous boards and other community stakeholders.
Meet one-on-one with customers to understand their needs and provide information about available services and products.
Respond to customer concerns involving billing, damage claims, rates, service reliability, outages and retailer-related inquiries.
Coordinate with internal teams to resolve service issues and ensure customer requirements are addressed.
Monitor work in progress and provide timely updates to customers and community partners.
Support communications with local boards and serve as a liaison between external stakeholders and internal business partners.
Maintain knowledge of relevant contractual obligations, policies, procedures, and terms and conditions.
Represent ATCO at community meetings, open houses, conferences and other local events.
Help plan and deliver community investment activities and manage related budgets.
Identify prospective customers and develop relationships that could lead to new business opportunities.
Partner with business development, sales and operational teams to identify opportunities to connect customers with ATCO services and solutions.
Support customer-focused programs, communications and marketing initiatives.
Gather information about market trends, customer needs, competing products and pricing.
Prepare and deliver presentations about ATCO products and services.
Promote a strong customer service culture by sharing customer insights with leaders and employees.
Ensure activities throughout the customer and sales cycle align with ATCO policies and procedures

What You Bring:

A technical diploma, business diploma or a related educational credential.
One to three years of experience in the electricity industry and customer service. An equivalent combination of post-secondary education and relevant experience may be considered.
A valid Class 5 driver’s licence.
Strong customer service, problem-solving and conflict-management skills.
Excellent written and verbal communication, interpersonal, presentation and negotiation skills.
The ability to build trusted relationships and influence positive outcomes.
Knowledge of customer engagement practices and basic utility financial concepts.
Strong business and analytical skills.
Proficiency with Microsoft Office applications.
Familiarity with electric distribution facilities.
The ability and willingness to travel.
Initiative, sound judgment and a collaborative approach to achieving results.
Availability to attend occasional meetings outside regular business hours.

We would like to thank everyone for their application; however, only those being considered for an interview will be contacted.

About Us:

ATCO Electric is part of ATCO Ltd. ATCO delivers inspired solutions for a better world. We are a diversified global corporation with investments in the essential services of Structures & Logistics, Utilities, Energy Infrastructure, Retail Energy, Transportation and Commercial Real Estate. Learn more about how we build communities, energize industries and deliver customer-focused solutions like no other company in the world at www.atco.com. ATCO is proud to be an equal opportunity employer. Visit our website for more information.

ATCO is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, veteran status, sexual orientation, gender identity or any other characteristic protected by law. Visit our website for more information.

In the spirit of reconciliation, we acknowledge the traditional territories and homelands on which many of our ATCO operations and facilities are located. We honour and respect the diverse history, languages, ceremonies, and culture of the Indigenous Peoples who call these areas home.

This position is administered under the ATCO Electric and Canadian Energy Workers Association Collective Agreement, Job Posting Provisions.

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More about this job

Responsibilities

The Customer Support Representative manages relationships with customers and community stakeholders to resolve service concerns and identify business opportunities. They act as a liaison between internal teams and the community to ensure reliable service delivery and effective communication.

Requirements

Candidates must possess a technical or business diploma and one to three years of experience in the electricity or customer service industry. A valid Class 5 driver's license and strong interpersonal and communication skills are required for this role.

Skills

Customer service
Relationship management
Community engagement
Business development
Conflict management
Negotiation
Presentation skills
Analytical skills
Microsoft Office
Communication
Interpersonal skills
Problem-solving
Utility financial concepts
Electric distribution knowledge

Benefits

Paid vacation
Paid personal days
Employee share purchase plan
Charitable donation matching
Flexible benefits
Employee & Family Wellness Program

Visa sponsorship

Not detected in the job text

Keywords

Customer Support
Relationship Management
Community Engagement
Business Development
Electricity Industry
Utility
Billing
Service Reliability
Stakeholder Relations
Microsoft Office
Electric Distribution
Sales
Marketing
Conflict Management
Negotiation
Budget Management
Market Trends
Customer Experience

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