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Added 9 mins ago
AW
Senior Developer - R&D Tools & Systems
Arctic Wolf
Waterloo, ON · Office - CAN - Ontario, Waterloo
- $75,000 to $246,000 CAD / year
- Full-time
Enable self-service usage of lab environments for development teams
Added 23 mins ago
AW
Senior Developer - R&D Tools & Systems
Arctic Wolf
Waterloo, ON
- $75,000 to $246,000 CAD / year
- Full-time
Enable self-service usage of lab environments for development teams
Added 23 mins ago
Field Service Representative
EnerSys Delaware Inc.
Winnipeg, MB
The Field Service Representative plans and coordinates activities concerned with installing equipment, investigating and resolving customer reports oftechnical problems with equipment, and…
Added 23 mins ago
Diagnostic Medical Sonographer - Diagnostic Imaging
Nova Scotia Health and IWK Health
Windsor, NS
…member of the Diagnostic Imaging Team performs patient care, technical activities, and duties directly related to the overall functioning of the department. The purpose of this position…
Added 38 mins ago
S
Customer Sales Support Representative
Sandvik
Sudbury, ON · Val-d'Or, QC · Lively
- Full-time
Currently, we have an opening for a Customer Sales Support Representative. The Customer Sales Support Representative is responsible for providing industry leading sales support, which…
Added 53 mins ago
AE
Customer Support Representative
ATCO Electric
Lloydminster, AB
- Full-time
As a Customer Support Representative, you’ll help manage customer and stakeholder relationships across the region. You’ll work closely with customers and internal teams to understand…
Added 53 mins ago
CI
TSR 2 - Technical Service Representative
Compugen Inc
Quebec, QC
- Full-time
The Technical Services Representative 2 plays a key role to our organization’s success. This position is responsible for the deployment, installation, and upgrade of Computer desktops,…
Added 53 mins ago
M
Senior Civil Designer (Civil 3D)/ Senior Civil Technologist
McElhanney
Kelowna, BC
- Full-time
This opportunity is well suited to a Civil 3D professional who enjoys being deeply involved in design, solving complex technical challenges, and developing efficient workflows. You'll have…
Added 53 mins ago
GA
Appliance Sales Representative
Goemans Appliances
Stoney Creek, NB
- Full-time
Position: Appliance Sales Representative (permanent, full-time)
Added 53 mins ago
Sales Support Coordinator
Enercare
Toronto, ON
Sales Support Coordinators are customer service specialists with a primary focus to aid in the achievement of corporate sales goals. They are responsible for partnering with field staff and…
Added 1 hour ago
IF
Claims Representative III, Commercial Property- Subrogation
Intact FC
Mississauga, ON
- Full-time
As a Claims Representative III, Subrogation, your work will have a big impact as you’d be responsible for the investigation, negotiation, and settlement of commercial and personal lines…
Added 1 hour ago
A
Customer Support Representative
ATCO
Lloydminster, AB
- Full-time
As a Customer Support Representative, you’ll help manage customer and stakeholder relationships across the region. You’ll work closely with customers and internal teams to understand…
Added 1 hour ago
T
Customer Service Representative Onsite (Waterloo)
Teleperformance
Waterloo, ON · TPCA Waterloo
- Full-time
…premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad…
Added 1 hour ago
EM
Représentant.e des ventes-HVAC-Ottawa
EPM Mecanic
Ottawa, ON · Greater Ottawa Metropolitan Area
- Full-time
EPM Mecanic is seeking an HVAC Sales Representative to join its Ottawa team.
Added 1 hour ago
M
Sales Development Representative (Data Partnerships & Robotics)
Mecka
Remote, Canada
- $70,000 to $110,000 CAD / year
- Full-time
- Remote
We also put robots to work. Through our Robots-as-a-Service model, we deploy robots into real businesses, closing the loop between real-world data and deployed hardware. We're backed by…
Added 1 hour ago
EM
Représentant.e des ventes-HVAC-Ottawa
EPM Mecanic
Ottawa, ON · Greater Ottawa Metropolitan Area
- Full-time
EPM Mecanic is seeking an HVAC Sales Representative to join its Ottawa team.
Added 1 hour ago
IG
Field Service Representative
Insight Global
BC · British Columbia, Canada
- $40 to $50 CAD / hour
- Full-time
We are seeking an experienced Field Service Representative (FSR) to provide hands-on technical support for the Halifax Class Integrated Platform Management System (IPMS).
Added 2 hours ago
AG
Customer Care Representative
Activate Games
Winnipeg, MB
- Part-time
…significant expansion and are looking to add Customer Care Representative to our growing operations team. A successful applicant will work independently or with a small team to support our…
Added 2 hours ago
TR
Electrician - Canadian Royalties Inc.
The Redpath Group
QC · QC, Canada
- Full-time
In 1962, Jim Redpath’s vision for the company was much the same as it is today; offering a high level of service to the mining industry, which exceeds current standards and provides…
Added 2 hours ago
Service Desk Technician
Halton Region
Oakville, ON
Reporting to the Supervisor - Service Desk, the position would provide first level technical support, including troubleshooting hardware and software computer issues.
Added 2 hours ago
Medical Laboratory Technologist B (Clinical Genetics) - Hematology Molecular Biology
Nova Scotia Health and IWK Health
Halifax, NS
Good judgement required in solving technical problems and assessing validity of results before reporting
Added 2 hours ago
FS
Sales And Marketing Representative
Fluid Seals & Packings Inc
Toronto, ON
- Full-time
…industries across Canada and North America. Backed by strong technical expertise, Fluid Seals & Packings ensures all products meet stringent global standards for performance and quality.…
Added 2 hours ago
Manager of Manufacturing (QA) - MC2
Westerkirk
Woolwich, ON
Training programs to ensure personnel remain aware of their technical responsibilities.
Added 2 hours ago
SS
Senior Product Manager
Spencer Scott - Technology Recruitment
Toronto, ON
- $200,000 to $250,000 CAD / year
- Full-time
…behind it. You’ll partner closely with Engineering, who own technical architecture and model choice, and with senior stakeholders who bring the service…
Added 2 hours ago
MH
eGIS Administrator
Manitoba Hydro
Winnipeg, MB
- Full-time
…in North America, recognized for providing highly reliable service and exceptional customer satisfaction. Join our team of Manitoba's best as we continue to build a company that champions…

ATCO

Customer Support Representative

Lloydminster, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 19, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Location: Lloydminster or Bonnyville, AB

Division: ATCO Electric

What We Offer:

Monday to Friday, 8am-5pm
Starting at $3,221.97 bi-weekly
15 days paid vacation
5 additional paid personal days
Employee share purchase plan
Charitable donation matching
Defined contribution pension plan
Flexible benefits from first day of employment
Comprehensive Employee & Family Wellness Program
A culture based on caring, integrity, agility, collaboration, and safety

Why Work Here?

At ATCO, you’ll join a collaborative team guided by our values of safety, integrity, agility, caring and collaboration. You’ll have the opportunity to build strong customer relationships, solve meaningful problems and help deliver reliable service to the communities we serve.

About the Role

As a Customer Support Representative, you’ll help manage customer and stakeholder relationships across the region. You’ll work closely with customers and internal teams to understand service requirements, resolve concerns and identify opportunities to improve the customer experience.

This role combines customer service, relationship management, community engagement and business development. You’ll serve as a key connection between customers and ATCO, helping ensure that questions, concerns and service requirements are addressed proactively and effectively.

What You’ll Do:

Build and maintain strong relationships with customers, municipalities, Rural Electrification Associations, Indigenous boards and other community stakeholders.
Meet one-on-one with customers to understand their needs and provide information about available services and products.
Respond to customer concerns involving billing, damage claims, rates, service reliability, outages and retailer-related inquiries.
Coordinate with internal teams to resolve service issues and ensure customer requirements are addressed.
Monitor work in progress and provide timely updates to customers and community partners.
Support communications with local boards and serve as a liaison between external stakeholders and internal business partners.
Maintain knowledge of relevant contractual obligations, policies, procedures, and terms and conditions.
Represent ATCO at community meetings, open houses, conferences and other local events.
Help plan and deliver community investment activities and manage related budgets.
Identify prospective customers and develop relationships that could lead to new business opportunities.
Partner with business development, sales and operational teams to identify opportunities to connect customers with ATCO services and solutions.
Support customer-focused programs, communications and marketing initiatives.
Gather information about market trends, customer needs, competing products and pricing.
Prepare and deliver presentations about ATCO products and services.
Promote a strong customer service culture by sharing customer insights with leaders and employees.
Ensure activities throughout the customer and sales cycle align with ATCO policies and procedures

What You Bring:

A technical diploma, business diploma or a related educational credential.
One to three years of experience in the electricity industry and customer service. An equivalent combination of post-secondary education and relevant experience may be considered.
A valid Class 5 driver’s licence.
Strong customer service, problem-solving and conflict-management skills.
Excellent written and verbal communication, interpersonal, presentation and negotiation skills.
The ability to build trusted relationships and influence positive outcomes.
Knowledge of customer engagement practices and basic utility financial concepts.
Strong business and analytical skills.
Proficiency with Microsoft Office applications.
Familiarity with electric distribution facilities.
The ability and willingness to travel.
Initiative, sound judgment and a collaborative approach to achieving results.
Availability to attend occasional meetings outside regular business hours.

We would like to thank everyone for their application; however, only those being considered for an interview will be contacted.

About Us:

ATCO Electric is part of ATCO Ltd. ATCO delivers inspired solutions for a better world. We are a diversified global corporation with investments in the essential services of Structures & Logistics, Utilities, Energy Infrastructure, Retail Energy, Transportation and Commercial Real Estate. Learn more about how we build communities, energize industries and deliver customer-focused solutions like no other company in the world at www.atco.com. ATCO is proud to be an equal opportunity employer. Visit our website for more information.

ATCO is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, veteran status, sexual orientation, gender identity or any other characteristic protected by law. Visit our website for more information.

In the spirit of reconciliation, we acknowledge the traditional territories and homelands on which many of our ATCO operations and facilities are located. We honour and respect the diverse history, languages, ceremonies, and culture of the Indigenous Peoples who call these areas home.

This position is administered under the ATCO Electric and Canadian Energy Workers Association Collective Agreement, Job Posting Provisions.

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More about this job

Responsibilities

The Customer Support Representative manages relationships with customers and community stakeholders to resolve service concerns and identify business opportunities. They act as a liaison between internal teams and the community to ensure reliable service delivery and effective communication.

Requirements

Candidates must possess a technical or business diploma and one to three years of experience in the electricity or customer service industry. A valid Class 5 driver's license and strong interpersonal and communication skills are required for this role.

Skills

Customer service
Relationship management
Community engagement
Business development
Conflict management
Negotiation
Presentation skills
Analytical skills
Microsoft Office
Communication
Interpersonal skills
Problem-solving
Utility financial concepts
Electric distribution knowledge

Benefits

Paid vacation
Paid personal days
Employee share purchase plan
Charitable donation matching
Flexible benefits
Employee & Family Wellness Program

Visa sponsorship

Not detected in the job text

Keywords

Customer Support
Relationship Management
Community Engagement
Business Development
Electricity Industry
Utility
Billing
Service Reliability
Stakeholder Relations
Microsoft Office
Electric Distribution
Sales
Marketing
Conflict Management
Negotiation
Budget Management
Market Trends
Customer Experience

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