Role Description This full-time Style Advisor role at Atelier Munro is an on-site position based in Toronto, ON. The Style Advisor provides personalized fashion consulting, guiding clients through custom clothing options, fabrics, fits, and styling to create curated wardrobes aligned with their lifestyle and preferences. Day-to-day responsibilities include welcoming clients, conducting style and fit consultations, presenting product options, managing appointments, and supporting clients through the full purchasing journey. The role also involves maintaining in-depth product and brand knowledge, ensuring the showroom is visually appealing and organized, and collaborating with team members to deliver a consistent, high-quality client experience. Style Advisors are expected to meet sales goals, use clienteling tools to build long-term relationships, and provide attentive follow-up service after purchases.
Qualifications
- Strong product knowledge and familiarity with premium menswear, custom clothing, fabrics, and tailoring.
- Demonstrated fashion consulting skills with an eye for style, fit, and current trends.
- Excellent communication skills, including active listening and clear, professional verbal and written interactions.
- Proven customer service experience with a focus on hospitality, building trust, and long-term client relationships.
- Sales skills, including consultative selling, upselling, and meeting or exceeding performance targets.
- Ability to work on-site in Toronto, ON, with flexibility for evenings and weekends as needed.
- Strong organizational skills and attention to detail in managing appointments, orders, and follow-up communication.
- Comfort with using point-of-sale systems, clienteling tools, and basic digital platforms to support the client experience.
- Previous experience in retail fashion, luxury, or custom clothing environments is an asset.
- High level of professionalism, reliability, and commitment to an inclusive, respectful workplace.
