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Added 2 mins ago
WC
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Athabasca University

Undergraduate Academic Program Advisor, Faculty of Science and Technology

Athabasca, AB, Canada

$48,621.92 to $79,714.45 USD / year · Full-time

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Job details

Pay: $48,621.92 to $79,714.45 USD / year
Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Guided by Like No Other, Athabasca University’s (AU) strategic plan, AU’s approach to accessible yet transformative education and research is truly distinctive. Our academic mission is to remove barriers to post-secondary education for learners, regardless of their age, location, career, or educational background.

Based in the beautiful region of Athabasca, Alberta, AU is one of four Comprehensive Academic and Research Universities (CARUs) in the province. We are a public, board-governed, open, and online university serving more than 37,000 students across Alberta, Canada, and around the world.

AU seeks to be an agile and inclusive workplace in which all team members can grow, make their highest contribution, and each make a difference to our academic vision and mission.

Led by President Dr. Alex Clark, AU is embarking on an exciting new chapter. Drawing from five decades of growth in distance and online education, we aim to grow our position as Canada’s foremost innovator in flexible, online and accessible learning. With an inclusive Senior Leadership Team dedicated to empowering every team member to contribute, learn and thrive, AU stands poised for an exciting and ambitious next stage of development.

Athabasca University's Faculty of Science and Technology is recruiting for an Undergraduate Academic Program Advisor.

Faculty of Science and Technology

The Faculty of Science and Technology (FST) is committed to fostering a meaningful and inclusive learning experience through excellence in teaching and scholarly activities. Our students, whether enrolled in programs or taking individual courses in science, computing science or architecture to fulfill other areas of study, are diverse in their demographic and geographical location.

In the realization of the themes of access, opportunity, and community, we aim to change lives and communities from local to global like no other university. In an increasingly complex world, our flexible model enables learners to obtain the necessary skills for future employment while developing their ability to be resilient, think creatively, and work collaboratively as global citizens.

Our faculty is home to emerging research, innovative courses, responsive student support, recognized programs, and community outreach. Please visit our website for more information:Faculty of Science and Technology.

First consideration will be given to internal applicants according to the AUPE Collective Agreement, Article 11.02

The Position

The Undergraduate (UG) Academic Program Advisor provides comprehensive academic advising support to current and prospective students within the Faculty of Science and Technology. This position is responsible for delivering accurate, timely, and student-centered guidance on program requirements, course selection, progression, and university policies. The Advisor supports student success, retention, and progression by proactively identifying student needs, resolving complex academic issues, and collaborating with internal stakeholders. The role operates within established policies and systems while exercising independent judgement in advising decisions and student case management.

Qualifications

Undergraduate degree or equivalency and two years experience in a post-secondary setting, preferably in advising or student service. Equivalent education and experience or a combination of these would be considered

The ability to work as part of a team to facilitate the student's learning process.

The ability to work independently and to be self-motivated and focused on the job-at-hand.

Extensive knowledge of Athabasca University policies and procedures.

Excellent interpersonal, communication, organizational and time management skills.

Working knowledge of Microsoft Office, Learning Management Systems, Degreeworks, Student Relationship Management system, and Banner.

A detailed job description can be viewed at: Undergraduate Academic Program Advisor

Contact Information

For more information regarding this role, please contact Joelle Jackson, Faculty Manager, Faculty of Science and Technology, atjjackson@athabascau.ca.

Work at AU

A university like no other for people like no other

Athabasca University (AU) has widened access and increased opportunity to higher education for over 50 years for everyone by providing access to high-quality university education and professional development for students by removing physical, digital and systemic barriers to learning and success.

An Open And Online University, AU Is a Unique Hybrid Workplace With More Than 1300 Staff Working Across Five Faculties And Six Portfolios. From AU’s Home On The Indigenous Lands Of Treaty 6, Treaty 8 And Metis Northern Alberta, We Are Alberta’s Only Rurally-situated University With

Over 37,000 students across five faculties - with 33,000 undergraduates and 4,000 graduate students
900 courses over 70 programs - with choices from micro-credential and baccalaureate to masters and doctoral levels
Some of the country’s most well established and largest accredited academic and professional programs in business, registered nurse and nurse practitioner programs, science, and humanities & social sciences
560,000 alumni across 101 countries

As Alberta and Canada’s premier and largest online university, AU’s commitment to widening access and participation has been consolidated under its current Like No Other Strategic Plan, which focuses on fostering a better and more equitable world via teaching, research, and impact in place and digital space.

Under the Like No Other plan, AU seeks to be a trust- and team-oriented workplace focused on quality and innovation in which everyone is respected authentically and is and feels welcome.

Putting our learners at the centre, AU seeks to reduce barriers to access, build opportunities for growth, and foster community and connection while integrating equity, diversity and inclusion, Indigenous conciliation, and transformative systems across our activities and impacts.

AU’s centre for Indigenous peoples and communities, Nukskahtowin (or “Meeting Place”), is a welcoming place for all people and ideas to come together. Since 2001, the main goal has been to recognize and develop traditional Indigenous knowledge and to support, protect, and keep Indigenous knowledge, education, and oral traditions strong. After the Truth and Reconciliation Commission’s Calls to Action and the United Nations Declaration on the Rights of Indigenous Peoples, we renewed our commitment to all forms of Indigeneity at AU.

Acting from values, AU is committed in our systems and practices to working together to create a respectful, safe, and healthy environment in which to work and learn. The university, staff and students share the responsibility of creating and fostering a safe, healthy, and respectful working and learning environment.

AU seeks to be and build a welcoming community and connection in place and digital space. Throughout the year, AU has a range of in-person, hybrid, and online activities that span working, team meetings, retreats, and staff celebrations. AU’s campus in Athabasca has been modernized over the past years to create an attractive and inclusive workplace for all people and teams with capacity for small to large gatherings and hybrid events, as well as portfolio, faculty, and organization-wide professional development, retreats, and celebrations. With onsite library, laboratory and makerspace facilities for staff and students, AU seeks to build culture and community throughout the year through a program of staff professional development and recreational activities.

Considerations in applying

A hybrid workplace, AU encourages applications from all eligible candidates - women, Indigenous Peoples, persons with disabilities, persons of any sexual orientation, persons of any gender identity and expression, and members of equity-deserving groups are encouraged to apply.

AU is committed to fostering an inclusive, accessible workplace and learning environment that supports students and staff with disabilities, aiming to remove social, physical, and technological barriers. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We are committed to creating an accessible and inclusive environment for all candidates. If you require accommodation at any stage of the recruitment process, please contact hrca@athabascau.ca.

AU recognizes that life circumstances such as illness, disability, family and community responsibilities (e.g., maternity leave, parental leave, leaves due to illness) are expected to have an impact on any candidate’s record of achievement. These impacts should be taken into consideration during the hiring process.

Athabasca First

Wherever possible, AU seeks to attract and hire qualified team members to reside in the Athabasca region of Alberta, Canada. We will offer relocation assistance for the right candidate should you decide to relocate to Athabasca. As a resident of the town or county of Athabasca, you can choose to work on and from our beautiful campus in Athabasca.

To discover the Town and Region of Athabasca, go to: Visit Athabasca.

What AU Offers

Benefits and Pension eligibility differs based on employee group and may include:

Defined Benefits Pension Plan
Alberta Health Care
Extended Health Care
Life Insurance, Accidental Death & Dismemberment Insurance
Disability Coverage
Vacation
Office Closure between Christmas and New Year's Day
Discretionary Benefit Fund
AU Course Allowance
A Variety of Leaves (e.g., Maternity/Parental/Adoption, Compassionate Care, etc.)
Employee & Family Assistance Program (EFAP)

An offer of employment is conditional upon verification of educational credentials. All educational credentials must be recognized in Canada.

E-Transcripts shared directly from your Post-Secondary Institution via email are acceptable.

WES https://www.wes.org/ca/ may be used to verify international educational credentials. Processing time for verification of international qualifications may take up to one month; please plan accordingly.

While all eligible applicants are encouraged to apply, Canadian Citizens and Permanent Residents will be given priority. Where applicants have equal skills, abilities, and experience, candidates residing within or willing to relocate to the County of Athabasca will be given preference. Successful applicants must reside in Alberta, Canada. Working outside of Canada is not supported by AU. You are legally not permitted to work for AU if you are living outside of Canada.

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More about this job

Responsibilities

Provide comprehensive, accurate, and timely academic advising to current and prospective Faculty of Science and Technology students on program requirements, course selection, academic progression, and university policies. Support student success, retention, and progression by identifying needs, resolving complex academic issues, and collaborating with internal stakeholders.

Requirements

Requires an undergraduate degree or equivalent and two years of experience in a post-secondary setting; advising or student services experience is preferred, and equivalent combinations of education and experience may be considered. Candidates should have knowledge of Athabasca University policies and procedures, strong communication, interpersonal, organizational, and time-management skills, and working knowledge of Microsoft Office, learning management systems, Degreeworks, a student relationship management system, and Banner.

Skills

Academic Advising
Student Support
Program Requirements Guidance
Course Selection
Academic Progression
University Policies And Procedures
Student Case Management
Problem Solving
Interpersonal Communication
Written And Verbal Communication
Organization
Time Management
Teamwork
Independent Judgment
Microsoft Office
Learning Management Systems

Benefits

Defined Benefits Pension Plan
Alberta Health Care
Extended Health Care
Life Insurance
Accidental Death And Dismemberment Insurance
Disability Coverage
Vacation
Office Closure Between Christmas And New Year's Day
Discretionary Benefit Fund
AU Course Allowance
Maternity, Parental, And Adoption Leave
Compassionate Care Leave
Employee And Family Assistance Program
Relocation Assistance

Visa sponsorship

Not detected in the job text

Hiring contact

Joelle Jackson

Hiring contact email

jjackson@athabascau.ca

Keywords

Academic Advising
Student Services
Student Success
Student Retention
Academic Progression
Program Requirements
Course Selection
University Policies
Student Case Management
Post-Secondary Education
Faculty Of Science And Technology
Microsoft Office
Learning Management Systems
Degreeworks
Banner
Accessible Education
Online Learning
Higher Education

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