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Added 8 mins ago
H
Senior Data Engineer
HCLTech
Toronto, ON
- $90,000 to $120,000 CAD / year
- Full-time
Experience with Braze, Martech, or Customer Data Platforms (CDP).
Added 8 mins ago
AO
Electrical Engineer
AML Oceanographic Ltd.
Saanichton, BC
- $87,500 to $104,000 CAD / year
- Full-time
We've come a long way. AML has 52 years of experience designing and building oceanographic instrumentation and we have clocked consistent year-on-year growth of greater than 15%. We have…
Added 8 mins ago
AO
Electrical Engineer
AML Oceanographic Ltd.
Dartmouth, NS
- $87,500 to $104,000 CAD / year
- Full-time
We've come a long way. AML has 52 years of experience designing and building oceanographic instrumentation and we have clocked consistent year-on-year growth of greater than 15%. We have…
Added 11 mins ago
Chargehand- Level 4
City of Brandon
Brandon, MB
Liaises with service users and providers and delivers exceptional customer service;
Added 11 mins ago
A
Junior Human Factors Engineer
AtkinsRéalis
Mississauga, ON
- Full-time
0 - 2 years of experience in the use of Human Factors methods and techniques.
Added 11 mins ago
SF
Application Security Engineer II
Spring Financial Inc.
Vancouver, BC
- Full-time
As an Application Security Engineer II, you are an experienced practitioner who works independently to secure Spring’s applications, services, and APIs. You take ownership of application…
Added 26 mins ago
T
Value Engineer / Business Consultant
Trackunit
London, ON
- Full-time
…contributor role - open to a Director or Manager title depending on experience - solely focused on value proposition development, value engineering, and business consulting in…
Added 26 mins ago
CP
Process Engineering lll
Contract Pharmaceuticals
Mississauga, ON
- $95,000 to $110,000 CAD / year
- Full-time
Generates manufacturing and packaging instructions for new/existing products and/or processes by adapting customer processes to CPL’s equipment and operational requirements through data…
Added 39 mins ago
ZC
Automation Engineer
Zurich Canada
Toronto, ON
- Full-time
Zurich Canada is currently looking for an Entry-Level Automation Engineer to join our technology team. This is an exciting opportunity for an early-career technology professional who is…
Added 39 mins ago
AT
Process Engineer (medical device)
APTYX Trenton
Trenton, ON
- Full-time
The primary function is to ensure the operation's performance integrity and compliance with customer expectations of all products manufactured at Aptyx. The Process Engineer participates in…
Added 39 mins ago
FR
Hardware Design Engineer - Agricultural Robots
Finite Robotics
Kitchener, ON
- Full-time
In 2025, we built the first prototype and successfully demonstrated it at both our own orchard and a customer orchard. In 2026, we built three robots (Tic, Tac, and Toe) and deployed to 14…
Added 39 mins ago
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Sr. Principal Software Engineer
Nokia
Ottawa, ON · Kanata, ON
- Full-time
We are looking for an experienced software engineer to lead the development of our distributed edge compute platform. This role demands a deep understanding of hyperscalers like AWS, Azure,…
Added 39 mins ago
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Internal Product Engineer, Developer Productivity AI
Stripe
Toronto, ON
- Full-time
Customer obsession, ability to articulate and represent customer experience in various forums to drive the right outcome
Added 39 mins ago
II
Software Engineer
Intouch Insight
Ottawa, ON
- Full-time
…headquarters in Ottawa, Canada. We take great pride in the Customer Experience ecosystem we’ve created, allowing us to be at the forefront of innovation and driving growth for our clients.…
Added 39 mins ago
SF
Application Security Engineer II
Spring Financial
Vancouver, BC
- Full-time
As an Application Security Engineer II, you are an experienced practitioner who works independently to secure Spring’s applications, services, and APIs. You take ownership of application…
Added 39 mins ago
N
UI Engineer
Nokia
Ottawa, ON · Kanata, ON
- Full-time
…closely with our platform engineers and UX team. As a UI Software Engineer, you will be responsible for designing and implementing cutting-edge dashboards and interfaces. Your expertise in…
Added 41 mins ago
Platform Engineer
Scotiabank
Toronto, ON
The Platform Engineer will play a critical role within the Enterprise Data & AI Technology organization - one of Scotiabank’s most significant enterprise-wide strategic initiatives. This…
Added 41 mins ago
Senior Platform Engineer
Scotiabank
Toronto, ON
The Senior Platform Engineer will play a critical role within the Enterprise Data & AI Technology organization - one of Scotiabank’s most significant enterprise wide strategic initiatives.…
Added 41 mins ago
GM
Senior Software Developer
General Motors
Markham, ON · Oshawa, ON
- Full-time
This role is for a hands-on senior engineer who can design, implement, test, deploy, and operate reliable backend systems at production scale. The developer will contribute across REST…
Added 41 mins ago
E
iOS Engineer - SE3
eBay
Toronto, ON
- Full-time
While P&A is our primary focus, the team also contributes to initiatives across other categories, giving engineers opportunities to work on a variety of customer-facing experiences.
Added 56 mins ago
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Principal Engineer, Digital Manufacturing
''
Toronto, ON
- Full-time
Position Title: Principal Engineer, Digital Manufacturing
Added 56 mins ago
Spécialiste en Ingénierie Mécanique - Centre de Données, Mechanical Engineering Specialist – Data Centers, Data Center Field Engineering
Amazon
Varennes, QC
Amazon's vision is to be the world's most customer-centric company, and this role is key to that vision. As an Amazon Critical Infrastructure Engineer, you will be leading projects to fit…
Added 56 mins ago
TH
AI Engineer | Full time | AI Innovations
Trillium Health Partners
ON · ON, Canada
- Full-time
Reporting to the Director, AI & Digital Planning, the AI Engineer will be responsible for using the latest AI tools to design, prototype, build, evaluate, and scale AI solutions including…
Added 1 hour ago
RE
Data Architect
Rodan Energy Solutions Inc.
Mississauga, ON
- Full-time
5+ years of data engineering experience, including a track record of technical leadership such as architecture decisions, standards-setting, or mentoring other engineers
Added 1 hour ago
A
Embedded Software Engineer
Actalent
Mississauga, ON
- $70,000 to $85,000 CAD / year
- Full-time
The Embedded Software Engineer designs, develops, and maintains embedded computer system software for advanced military and naval applications, including control software for helicopter…

AtkinsRéalis

Help Desk Operator

Ottawa, ON, Canada

Expected compensation for this role is $35 hourly during training and $37 hourly upon qualification. · Full-time

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Job details

Pay: Expected compensation for this role is $35 hourly during training and $37 hourly upon qualification.
Job type: Full-time
Posting language: English
Posted: Oct 7, 2026

Original job description

Job Description

Overview

Join the Technical Services team supporting the Trillium Line Project. In this role, you will play a key part in maintaining the efficiency and reliability of transit operations by managing work orders, coordinating maintenance activities, and ensuring operational issues are routed to the right teams for resolution. Working in a fast-paced 24/7 operational environment, you will collaborate with internal stakeholders, subcontractors, and operational teams to support service excellence and continuous improvement.

Your Role

Review defect and incident information received through email, telephone, radio, and other communication channels.
Create and manage work orders within the Maintenance Management and Performance Reporting System (MMPRS).
Assess reported defects and determine the appropriate response based on established performance parameters.
Coordinate with internal departments and subcontractors to ensure timely resolution of defects and maintenance activities.
Monitor work order progress, update records accurately, and document completed repairs and root causes.
Escalate safety-related or commercially significant issues to key stakeholders as required.
Support Yard Control Centre operations through administrative assistance, communications support, and operational reporting activities.

About You

Ability to work effectively in a high-volume, fast-paced operational environment.
Proficiency in using computer systems, communication technologies, and data entry platforms.
Ability to analyze information, prioritize tasks, and make sound decisions under pressure.
Aptitude for building strong working relationships and collaborating with diverse teams and stakeholders.
Ability and willingness to work within a 24/7 operational environment, including overtime when required.

Rewards & Benefits

Explore the rewards and benefits that help you thrive – at every stage of your life and your career at AtkinsRéalis in Canada.

Enjoy competitive compensation, employee recognition, and a brilliant range of flexible benefits you can tailor to your health, wellbeing, financial and lifestyle needs.

Make the most of diverse opportunities for training and professional development to grow your skills and expertise.

And take advantage of our hybrid working culture and generous time-off policies to balance a fulfilling career with your personal life.

Be rewarded. Find out more.

About AtkinsRéalis

We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people.

Find out more.

Additional Information

AtkinsRéalis cares about your privacy. AtkinsRéalis and other subsidiary or affiliated companies of AtkinsRéalis (referred to throughout as “AtkinsRéalis”) are committed to protecting your privacy. Please consult our Privacy Notice on our Careers site to know more about how we collect, use, and transfer your Personal Data.

By submitting your personal information to AtkinsRéalis, you confirm that you have read and accept our Privacy Notice.

Appropriate accommodations will be provided upon request throughout the recruitment and hiring process as required by Company policy and the Accessibility for Ontarians with Disabilities Act (AODA).

Successful applicants will be notified about AtkinsRéalis’ accommodation policies at the time the employment offer is extended, and the information will be shared with new personnel during the onboarding process.

Expected compensation for this role is $35 hourly during training and $37 hourly upon qualification. Base salaries are determined according to several parameters like skills, experience, and potential impact on the role. Internal and external competitiveness are also taken into account in our offers.

Worker Type

Employee

Job Type

Regular

At AtkinsRéalis, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.

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More about this job

Responsibilities

The Help Desk Operator manages work orders, coordinates maintenance activities, and routes operational issues to the appropriate teams. They also provide administrative support to the Yard Control Centre and ensure accurate documentation of all defects and repairs.

Requirements

Candidates must be proficient in computer systems and data entry, with the ability to work effectively in a fast-paced, 24/7 operational environment. Strong analytical skills and the ability to build collaborative relationships with diverse stakeholders are essential for this role.

Skills

Help desk operations
Work order management
Data entry
Communication
Incident reporting
Maintenance coordination
Problem solving
Task prioritization
Decision making
Stakeholder collaboration
Computer systems proficiency

Benefits

Competitive compensation
Employee recognition
Flexible benefits
Training and professional development
Hybrid working culture
Generous time-off policies

Visa sponsorship

Not detected in the job text

Keywords

Help Desk
Transit Operations
Maintenance Management
MMPRS
Defect Reporting
Incident Management
Yard Control Centre
Administrative Support
Operational Reporting
Engineering Services
Infrastructure
Energy Systems
Data Entry
Communication Technologies
Stakeholder Management

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