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Added 20 mins ago
KP
Senior Marketing Manager
Kingfisher Pacific Resort & Spa
Courtenay, BC
- Contract
Build and formalize relationships with tour operators, travel agents, and RTOs; work toward the company’s goal of at least two new international tour-operator agreements by September 2027.
Added 1 hour ago
SC
Packer
Silgan Containers
AB · Edmonton Alberta-SP
- Full-time
Maintain smooth product flow and notify operator when there is an issue
Added 1 hour ago
CI
Printing press operator
Consult2Bond Inc.
Oakville, ON
- From $37 CAD / hour
- Full-time
- On-site
Set up and adjust in-line binding and finishing equipment
Added 1 hour ago
BB
Junior Packaging Operator
Bench Brewing Company
Beamsville, ON
- Contract
Reporting to the Packaging Team Lead, the primary role of the Jr. Packaging Operator is to support packaging operations. This is a great opportunity for an entry level candidate with supply…
Added 1 hour ago
Packager - APA
Pillar 5 Pharma inc.
Arnprior, ON
Pillar5 Pharma is seeking a reliable and detail-oriented individual to join as a Packaging Operator. The Packaging Operator is responsible for the safe, accurate, and efficient packaging of…
Added 1 hour ago
AT
5 Ton Delivery Driver
Armour Transportation Systems
Dartmouth, NS
- Full-time
Career Advancement – We offer opportunities to grow within the company and become an owner operator down the line.
Added 2 hours ago
M
Operations Project Manager
Miovision
Remote, Canada
- $75,000 to $100,000 CAD / year
- Full-time
- Remote
Facility Expansions: Coordinate the heavy lifting for facility buildouts and assembly line expansions, taking charge of equipment tracking, installation schedules, layout implementation,…
Added 2 hours ago
Bulk Packaging Operator T3
Factors Group of Nutritional Companies
Kelowna, BC
The Bulk Packaging Operator packages bulk gelatin capsules in accordance with packaging instructions, Standard Operating Procedures (SOP’S) and Good Manufacturing Practices (GMP)…
Added 2 hours ago
Machine Operator 1 - Production - Aft
Give and Go Prepared Foods
Vaughan, ON
Under the general supervision of the Area Leader, Production Supervisor and/or Plant Manager; the Machine Operator will be responsible for ensuring the equipment is operated correctly by…
Added 2 hours ago
Line Operator - C Shift
McCormick & Company
London, ON
We are currently hiring a Line Operator to join our Operations team at 600 Clarke Road, London (519 432 7311). This position is on Night C Shift (Monday-Friday, 11:00pm-7:20am, work week…
Added 2 hours ago
IN
Machine Operator
IKO North America
High River, AB
- Full-time
The Machine Operator is responsible for the set-up, operation, and shutdown of the ISO production line. Operators are also responsible for the operation of the automated pallet production…
Added 3 hours ago
A
Technical Account Manager
Arrow
Stratford, ON · Woodstock, ON
- Full-time
Added 3 hours ago
Engineering Shipper/Receiver and Key Custodian
University of Saskatchewan
Saskatoon, SK
The incumbent is expected to provide efficient and respectful front-line customer service to all stakeholders; ensuring queries are responded to or triaged and escalated appropriately.
Added 3 hours ago
CA
Saw Operator (Metal)
Can Art Aluminum Extrusion
Brampton, ON
- $23.8 to $26.62 CAD / hour
- Full-time
We’re looking for a Saw Operator to fill an existing vacancy at our Brampton location. Join us at Can Art and leverage your expertise to make a real difference!
Added 3 hours ago
R
Batching Technician - Seasonal
Refresco
Calgary, AB
- Full-time
Keep both the can line and the bottle line supplied with syrup.
Added 3 hours ago
AM
Technical Account Manager
Arrow Machine And Fabrication Group
Woodstock, ON
- Full-time
Added 4 hours ago
MG
Heavy Equipment Operator
Municipal Group of Companies
Woodstock, NB
- Full-time
Please reference “Heavy Equipment Operator” in the subject line
Added 4 hours ago
PA
Utility Personnel
PROVINCIAL AEROSPACE LTD
St. John's, NL
- Full-time
…development and operation of airborne surveillance aircraft, line maintenance, heavy maintenance checks and modifications. We provide a wide range of aviation and related services to…
Added 5 hours ago
SS
Senior Machine Builder
Samuel, Son & Co.
Waterloo, ON
- Full-time
- Deliver operator and maintenance training to customers, providing technical support and guidance throughout installation, startup, and post-commissioning phases.
Added 5 hours ago
V
Instrument Operator Technician (6 Month Contract)
VitalBio
Oakville, ON
- Full-time
…diverse perspectives. Our growth-minded culture empowers front-line decision-making and fosters impactful…
Added 5 hours ago
MC
Forklift Operator
Menasha Corporation
Brampton, ON · MPC Kenvue Brampton Plant
- Full-time
Wraps and straps completed skids from production line
Added 5 hours ago
SS
Senior Machine Builder
Samuel, Son & Co.
Waterloo, ON
- Full-time
Deliver operator and maintenance training to customers, providing technical support and guidance throughout installation, startup, and post-commissioning phases.
Added 7 hours ago
CO
Job ID #32272: Technologist - Woodward Water & Wastewater Treatment Capital
City of Hamilton
Hamilton, ON
- Full-time
- Temporary
…management and administration by implementing Excel reports, bar and line charts, and MS Project Gantt charts. Review and recommend payment of…
Added 8 hours ago
GM
Broadcast Operator
Gaulin Media
Toronto, ON
- Full-time
Broadcast Operator REF#: JG35059 Legislative Assembly of Ontario
Added 8 hours ago
CO
Construction Equipment Foreman I (Water)
City of St. Louis Office on the Disabled
Water Valley, AB
- Full-time
…supervising Water Maintenance Foremen, Construction Equipment Operator II’s, Water Plant Maintenance Mechanics, and Water Maintenance Technicians engaged in construction and maintenance…

AtkinsRéalis

Help Desk Operator

Ottawa, ON, Canada

Expected compensation for this role is $35 hourly during training and $37 hourly upon qualification. · Full-time

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Job details

Pay: Expected compensation for this role is $35 hourly during training and $37 hourly upon qualification.
Job type: Full-time
Posting language: English
Posted: Oct 7, 2026

Original job description

Job Description

Overview

Join the Technical Services team supporting the Trillium Line Project. In this role, you will play a key part in maintaining the efficiency and reliability of transit operations by managing work orders, coordinating maintenance activities, and ensuring operational issues are routed to the right teams for resolution. Working in a fast-paced 24/7 operational environment, you will collaborate with internal stakeholders, subcontractors, and operational teams to support service excellence and continuous improvement.

Your Role

Review defect and incident information received through email, telephone, radio, and other communication channels.
Create and manage work orders within the Maintenance Management and Performance Reporting System (MMPRS).
Assess reported defects and determine the appropriate response based on established performance parameters.
Coordinate with internal departments and subcontractors to ensure timely resolution of defects and maintenance activities.
Monitor work order progress, update records accurately, and document completed repairs and root causes.
Escalate safety-related or commercially significant issues to key stakeholders as required.
Support Yard Control Centre operations through administrative assistance, communications support, and operational reporting activities.

About You

Ability to work effectively in a high-volume, fast-paced operational environment.
Proficiency in using computer systems, communication technologies, and data entry platforms.
Ability to analyze information, prioritize tasks, and make sound decisions under pressure.
Aptitude for building strong working relationships and collaborating with diverse teams and stakeholders.
Ability and willingness to work within a 24/7 operational environment, including overtime when required.

Rewards & Benefits

Explore the rewards and benefits that help you thrive – at every stage of your life and your career at AtkinsRéalis in Canada.

Enjoy competitive compensation, employee recognition, and a brilliant range of flexible benefits you can tailor to your health, wellbeing, financial and lifestyle needs.

Make the most of diverse opportunities for training and professional development to grow your skills and expertise.

And take advantage of our hybrid working culture and generous time-off policies to balance a fulfilling career with your personal life.

Be rewarded. Find out more.

About AtkinsRéalis

We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people.

Find out more.

Additional Information

AtkinsRéalis cares about your privacy. AtkinsRéalis and other subsidiary or affiliated companies of AtkinsRéalis (referred to throughout as “AtkinsRéalis”) are committed to protecting your privacy. Please consult our Privacy Notice on our Careers site to know more about how we collect, use, and transfer your Personal Data.

By submitting your personal information to AtkinsRéalis, you confirm that you have read and accept our Privacy Notice.

Appropriate accommodations will be provided upon request throughout the recruitment and hiring process as required by Company policy and the Accessibility for Ontarians with Disabilities Act (AODA).

Successful applicants will be notified about AtkinsRéalis’ accommodation policies at the time the employment offer is extended, and the information will be shared with new personnel during the onboarding process.

Expected compensation for this role is $35 hourly during training and $37 hourly upon qualification. Base salaries are determined according to several parameters like skills, experience, and potential impact on the role. Internal and external competitiveness are also taken into account in our offers.

Worker Type

Employee

Job Type

Regular

At AtkinsRéalis, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.

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More about this job

Responsibilities

The Help Desk Operator manages work orders, coordinates maintenance activities, and routes operational issues to the appropriate teams. They also provide administrative support to the Yard Control Centre and ensure accurate documentation of all defects and repairs.

Requirements

Candidates must be proficient in computer systems and data entry, with the ability to work effectively in a fast-paced, 24/7 operational environment. Strong analytical skills and the ability to build collaborative relationships with diverse stakeholders are essential for this role.

Skills

Help desk operations
Work order management
Data entry
Communication
Incident reporting
Maintenance coordination
Problem solving
Task prioritization
Decision making
Stakeholder collaboration
Computer systems proficiency

Benefits

Competitive compensation
Employee recognition
Flexible benefits
Training and professional development
Hybrid working culture
Generous time-off policies

Visa sponsorship

Not detected in the job text

Keywords

Help Desk
Transit Operations
Maintenance Management
MMPRS
Defect Reporting
Incident Management
Yard Control Centre
Administrative Support
Operational Reporting
Engineering Services
Infrastructure
Energy Systems
Data Entry
Communication Technologies
Stakeholder Management

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