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Added 11 mins ago
KP
Autism Support Assistant - UFCW
Kerry's Place Autism Services
Pickering, ON
- Full-time
Completion of a Developmental Service Worker Diploma from a recognized Community College or Human Services Diploma/Degree from a recognized Community College or University or a Personal…
Added 11 mins ago
KP
Autism Support Associate - CUPE P/D
Kerry's Place Autism Services
Orangeville, ON
- Full-time
- Temporary
Reporting to the Manager Services and Supports, the Autism Support Associate is responsible to take lead to ensure that the day to day support provided to people with Autism meets the…
Added 11 mins ago
KP
Overnight Awake - CUPE P/D
Kerry's Place Autism Services
Orangeville, ON
- $22.82 to $23.86 CAD / hour
- Full-time
Completion of a Developmental Service Worker Diploma from a recognized Community College or Human Services Diploma/Degree from a recognized Community College or University or a Personal…
Added 11 mins ago
KP
Autism Support Assistant - UFCW
Kerry's Place Autism Services
Pickering, ON
- Part-time
Completion of a Developmental Service Worker Diploma from a recognized Community College or Human Services Diploma/Degree from a recognized Community College or University or a Personal…
Added 11 mins ago
KP
Autism Support Assistant - CUPE Durham
Kerry's Place Autism Services
Whitby, ON
- Part-time
Completion of a Developmental Service Worker Diploma from a recognized Community College or Human Services Diploma/Degree from a recognized Community College or University or a Personal…
Added 25 mins ago
A
Principal Engineer - Mechanical
AtkinsRéalis
Mississauga, ON
- Full-time
Oversee the preparation of Mechanical and Piping Structures, Systems, and Components (SSCs) Design Packages from Conceptual Design to Available For Service (AFS) and Close Out.
Added 25 mins ago
A
Specialist Engineer - Mechanical
AtkinsRéalis
Mississauga, ON
- Full-time
Oversee the preparation of Mechanical and Piping Structures, Systems, and Components (SSCs) Design Packages from Conceptual Design to Available For Service (AFS) and Close Out.
Added 25 mins ago
TS
Respite Support Worker
The Salvation Army Canada and Bermuda Territory
London, ON
- Part-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 39 mins ago
OH
Care Coordinator, Regular Full Time, Western Champlain, Renfrew
Ontario Health atHome
Renfrew, ON
- Full-time
Are you an experienced registered nurse, physiotherapist, occupational therapist, social worker (RSW), dietitian, or speech language pathologist seeking a rewarding career that cares for…
Added 39 mins ago
OH
Bilingual Care Coordinator, Regular Full-Time, Congregate Care Team East, Labelle
Ontario Health atHome
Ottawa, ON
- Full-time
…Coordinators partner closely with patients, families, caregivers, service providers and other community health and social service providers to support patients in their home environment.…
Added 39 mins ago
OH
Bilingual Care Coordinator, Temporary Full Time, Palliative, Labelle
Ontario Health atHome
Ottawa, ON
- Full-time
Are you an experienced registered nurse, physiotherapist, occupational therapist, social worker, dietitian, or speech language pathologist seeking a rewarding career that cares for others,…
Added 39 mins ago
OH
Care Coordinator, Temporary Full Time, Western Ottawa, Bells Corners
Ontario Health atHome
Ottawa, ON
- Full-time
Are you an experienced registered nurse, physiotherapist, occupational therapist, social worker (RSW), dietitian, or speech language pathologist seeking a rewarding career that cares for…
Added 39 mins ago
OH
Care Coordinator, Temporary Full-Time, Congregate Care Team East, Labelle
Ontario Health atHome
Ottawa, ON
- Full-time
Are you an experienced registered nurse, physiotherapist, occupational therapist, social worker (MSW), dietitian, or speech language pathologist seeking a rewarding career that cares for…
Added 56 mins ago
PSW Personal Support Worker
Bayshore
Fergus, ON
Personal Support Worker diploma or equivalent (evidence required)
Added 56 mins ago
UH
Personal Support Worker - Multi Organ Transplant
University Health Network
Toronto, ON
- Part-time
The Personal Support Worker (PSW) is a member of the inter-professional care team and is expected to maintain a collaborative and active working relationship with team members in the…
Added 56 mins ago
UH
Personal Support Worker
University Health Network
Toronto, ON
- Part-time
The Personal Support Worker (PSW) is a member of the inter-professional care team and is expected to maintain a collaborative and active working relationship with team members in the…
Added 56 mins ago
SH
Personal Support Worker (PSW), Facility
Spectrum Health Care
Thornhill, ON · Newmarket, Ontario
- Part-time
Valid Personal Support Worker Certificate from a Ministry of Training, Colleges, and Universities or the Ministry of Education approved program
Added 56 mins ago
SH
Personal Support Worker (PSW), Facility
Spectrum Health Care
East Gwillimbury, ON · Newmarket, Ontario
- $22.26 to $23.56 CAD / hour
- Part-time
Valid Personal Support Worker Certificate from a Ministry of Training, Colleges, and Universities or the Ministry of Education approved program
Added 56 mins ago
SH
Personal Support Worker (PSW), Facility
Spectrum Health Care
Aurora, ON · Newmarket, Ontario
- $22.26 to $23.56 CAD / hour
- Part-time
Valid Personal Support Worker Certificate from a Ministry of Training, Colleges, and Universities or the Ministry of Education approved program
Added 56 mins ago
SH
Personal Support Worker (PSW)
Spectrum Health Care
Bradford West Gwillimbury, ON · Markham, Ontario
- $22.26 to $23.56 CAD / hour
- Full-time
Valid Personal Support Worker Certificate from a Ministry of Training, Colleges, and Universities or the Ministry of Education approved program
Added 1 hour ago
TS
Christmas Kettle Coordinator - Fundraiser
The Salvation Army in Canada
Toronto, ON
- Full-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 1 hour ago
CO
Job ID #31786: Health, Safety & Wellness Specialist
City Of Hamilton
Hamilton, ON
- Full-time
…talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us…
Added 1 hour ago
IE
shelf stocker - supermarket
IGA Extra Famille Vincent
Valleyfield, PE
- Full-time
Paid time off (volunteering or personal days)
Added 1 hour ago
C
Mental Wellness CBT Clinician
CMHA
ON
- Full-time
Personal time that can be used to attend traditional ceremonies or other community events.
Added 1 hour ago
LI
1:1 Supportive Services Mentor (Western/Southern/Upper Shore Maryland)
Lead4Life, Inc.
Western Shore, NS
- Part-time
The Contractual Mentor (CM) provides direct, individualized support to participants enrolled in the 1:1 Supportive Services Program. Mentors work one-on-one with youth and young adults to…

AtkinsRéalis

Help Desk Operator

Ottawa, ON, Canada

Expected compensation for this role is $35 hourly during training and $37 hourly upon qualification. · Full-time

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Job details

Pay: Expected compensation for this role is $35 hourly during training and $37 hourly upon qualification.
Job type: Full-time
Posting language: English
Posted: Oct 7, 2026

Original job description

Job Description

Overview

Join the Technical Services team supporting the Trillium Line Project. In this role, you will play a key part in maintaining the efficiency and reliability of transit operations by managing work orders, coordinating maintenance activities, and ensuring operational issues are routed to the right teams for resolution. Working in a fast-paced 24/7 operational environment, you will collaborate with internal stakeholders, subcontractors, and operational teams to support service excellence and continuous improvement.

Your Role

Review defect and incident information received through email, telephone, radio, and other communication channels.
Create and manage work orders within the Maintenance Management and Performance Reporting System (MMPRS).
Assess reported defects and determine the appropriate response based on established performance parameters.
Coordinate with internal departments and subcontractors to ensure timely resolution of defects and maintenance activities.
Monitor work order progress, update records accurately, and document completed repairs and root causes.
Escalate safety-related or commercially significant issues to key stakeholders as required.
Support Yard Control Centre operations through administrative assistance, communications support, and operational reporting activities.

About You

Ability to work effectively in a high-volume, fast-paced operational environment.
Proficiency in using computer systems, communication technologies, and data entry platforms.
Ability to analyze information, prioritize tasks, and make sound decisions under pressure.
Aptitude for building strong working relationships and collaborating with diverse teams and stakeholders.
Ability and willingness to work within a 24/7 operational environment, including overtime when required.

Rewards & Benefits

Explore the rewards and benefits that help you thrive – at every stage of your life and your career at AtkinsRéalis in Canada.

Enjoy competitive compensation, employee recognition, and a brilliant range of flexible benefits you can tailor to your health, wellbeing, financial and lifestyle needs.

Make the most of diverse opportunities for training and professional development to grow your skills and expertise.

And take advantage of our hybrid working culture and generous time-off policies to balance a fulfilling career with your personal life.

Be rewarded. Find out more.

About AtkinsRéalis

We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people.

Find out more.

Additional Information

AtkinsRéalis cares about your privacy. AtkinsRéalis and other subsidiary or affiliated companies of AtkinsRéalis (referred to throughout as “AtkinsRéalis”) are committed to protecting your privacy. Please consult our Privacy Notice on our Careers site to know more about how we collect, use, and transfer your Personal Data.

By submitting your personal information to AtkinsRéalis, you confirm that you have read and accept our Privacy Notice.

Appropriate accommodations will be provided upon request throughout the recruitment and hiring process as required by Company policy and the Accessibility for Ontarians with Disabilities Act (AODA).

Successful applicants will be notified about AtkinsRéalis’ accommodation policies at the time the employment offer is extended, and the information will be shared with new personnel during the onboarding process.

Expected compensation for this role is $35 hourly during training and $37 hourly upon qualification. Base salaries are determined according to several parameters like skills, experience, and potential impact on the role. Internal and external competitiveness are also taken into account in our offers.

Worker Type

Employee

Job Type

Regular

At AtkinsRéalis, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.

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More about this job

Responsibilities

The Help Desk Operator manages work orders, coordinates maintenance activities, and routes operational issues to the appropriate teams. They also provide administrative support to the Yard Control Centre and ensure accurate documentation of all defects and repairs.

Requirements

Candidates must be proficient in computer systems and data entry, with the ability to work effectively in a fast-paced, 24/7 operational environment. Strong analytical skills and the ability to build collaborative relationships with diverse stakeholders are essential for this role.

Skills

Help desk operations
Work order management
Data entry
Communication
Incident reporting
Maintenance coordination
Problem solving
Task prioritization
Decision making
Stakeholder collaboration
Computer systems proficiency

Benefits

Competitive compensation
Employee recognition
Flexible benefits
Training and professional development
Hybrid working culture
Generous time-off policies

Visa sponsorship

Not detected in the job text

Keywords

Help Desk
Transit Operations
Maintenance Management
MMPRS
Defect Reporting
Incident Management
Yard Control Centre
Administrative Support
Operational Reporting
Engineering Services
Infrastructure
Energy Systems
Data Entry
Communication Technologies
Stakeholder Management

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