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Added 10 mins ago
AI
GCP Infrastructure / Cloud SRE Engineer
Apptoza Inc.
Toronto, ON
- Contract
Role: GCP Infrastructure / Cloud SRE Engineer
Added 10 mins ago
E
Power Development Engineer
Enbridge
Calgary, AB
- Full-time
…sustainable growth. We are looking for a Senior Power Development Engineer to provide technical leadership and commercial support for power generation development opportunities across North…
Added 10 mins ago
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Power Development Engineer
Enbridge
Toronto, ON · North York, ON
- Full-time
…sustainable growth. We are looking for a Senior Power Development Engineer to provide technical leadership and commercial support for power generation development opportunities across North…
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Senior Site Reliability Engineer
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Toronto, ON
- Full-time
The Sr Cloud Engineer/Sr Site Reliability Engineer is a member of Cloud Operations Automation team and responsible for the reliability, security and efficiency of Change Healthcare’s cloud…
Added 10 mins ago
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Java Software Engineer
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Toronto, ON
- Full-time
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Added 10 mins ago
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AB · Edmonton, AB
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Added 12 mins ago
TI
Product Support Analyst
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Richmond Hill, ON · Canada - Richmond Hill, Ontario (Applanix)
- Full-time
…complex spatial systems while directly influencing product reliability, customer satisfaction, and field performance through your expert troubleshooting and client…
Added 42 mins ago
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Rotating Equipment Reliability Engineer/Specialist (6-Month Term)
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Added 42 mins ago
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Site Reliability Engineer
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Toronto, ON
- $45 to $50 CAD / hour
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We are looking for a Site Reliability Engineer to support a high-traffic, public-facing banking website built on Adobe Experience Manager (AEM) Edge Delivery Services (EDS).
Added 55 mins ago
I
Senior Systems Engineer
illumin
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We are hiring a Senior Systems Engineer to join our Infrastructure & Operations team. This is a senior, hands-on infrastructure role focused on Linux systems, virtualization, physical and…
Added 55 mins ago
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Technical Specialist II
BMO
Toronto, ON
- Full-time
We are looking for a highly skilled DevOps/Site Reliability Engineer (SRE) to join one of our high-performing, mission-critical technology teams. This role offers the opportunity to work on…
Added 55 mins ago
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Platform Engineer
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Brampton, ON
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We are looking for a skilled Oracle EDQ Platform Engineer to lead and support the migration of Oracle Enterprise Data Quality (EDQ) from on-premises environments to Microsoft Azure Cloud.
Added 57 mins ago
Bilingual Senior Specialist, Cloud Infrastructure Operations Engineering
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Ottawa, ON · Toronto, ON · Montreal, QC
…digital transformation and operational excellence by ensuring the reliability and security of cloud platforms that underpin core business…
Added 57 mins ago
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Engineer Enterprise Asset Management
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- Full-time
Shape the quality and reliability of asset data that underpins maintenance, operational performance and the Modern Enterprise Resource Planning (ERP) transformation.
Added 57 mins ago
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ELYSIS- Spécialiste en industrialisation d'équipements mécaniques / Industrialization Specialist - Mechanical Equipment
Rio Tinto
Montreal, QC
- Full-time
Added 57 mins ago
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Added 57 mins ago
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Intern - Mechatronics Engineer
Human Computer Lab
Remote, Canada
- Full-time
- Remote
Bridge mechanical and controls as the product matures - run reliability/test-rig cycles, troubleshoot integration issues, and translate mechanical design changes into controls adjustments
Added 1 hour ago
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Director, MEP & Electrical Infrastructure, Bell AI Fabric
Bell
Calgary, AB
- Full-time
Develop long-term energy strategies to support portfolio growth while ensuring reliability, resilience, and operational continuity.
Added 1 hour ago
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Senior Applied AI Developer
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Montreal, QC
- Full-time
…bar and help your teammates move faster without sacrificing…
Added 1 hour ago
AE
Distribution Engineer
ATCO Electric
Grande Prairie, AB
- Full-time
We are looking for self-motivated Distribution Engineer to join us in the exciting work we do in ATCO Electricity.
Added 1 hour ago
H
Senior Quality Engineer
Hays
Toronto, ON
- $65 to $80 CAD / hour
- Contract
Senior Quality Engineer (Data Platforms & Cloud)
Added 1 hour ago
PC
Rotating Equipment Reliability Engineer/Specialist (6-Month Term)
Parkland Corporation
Burnaby, BC
- Other
The Burnaby Refinery is seeking an experienced Rotating Equipment Reliability Engineer / Specialist to provide temporary coverage during a parental leave absence. The successful candidate…
Added 1 hour ago
VN
Rust Backend Developer/Engineer
Vybe Network
Vancouver, BC
- Full-time
Senior Backend Engineer - Blockchain Data Infrastructure
Added 1 hour ago
T
Specialist Commissioning Engineer – Protection & Control
TEEMA
Vancouver, BC
- $135,000 to $145,000 CAD / year
- Full-time
We are looking for an experienced Specialist Commissioning Engineer – Protection & Control (P&C) to provide technical leadership on complex projects that keep the electrical grid safe,…
Added 1 hour ago
IG
Platform Engineer
Insight Global
Toronto, ON
- $130,000 to $140,000 CAD / year
- Full-time
Insight Global is looking for a Lead AI Engineer to join a leading bank based in Toronto. You will be part of the Cloud Engineering Infrastructure team supporting the platform…

AtkinsRéalis

Help Desk Operator

Ottawa, ON, Canada

Expected compensation for this role is $35 hourly during training and $37 hourly upon qualification. · Full-time

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Job details

Pay: Expected compensation for this role is $35 hourly during training and $37 hourly upon qualification.
Job type: Full-time
Posting language: English
Posted: Oct 7, 2026

Original job description

Job Description

Overview

Join the Technical Services team supporting the Trillium Line Project. In this role, you will play a key part in maintaining the efficiency and reliability of transit operations by managing work orders, coordinating maintenance activities, and ensuring operational issues are routed to the right teams for resolution. Working in a fast-paced 24/7 operational environment, you will collaborate with internal stakeholders, subcontractors, and operational teams to support service excellence and continuous improvement.

Your Role

Review defect and incident information received through email, telephone, radio, and other communication channels.
Create and manage work orders within the Maintenance Management and Performance Reporting System (MMPRS).
Assess reported defects and determine the appropriate response based on established performance parameters.
Coordinate with internal departments and subcontractors to ensure timely resolution of defects and maintenance activities.
Monitor work order progress, update records accurately, and document completed repairs and root causes.
Escalate safety-related or commercially significant issues to key stakeholders as required.
Support Yard Control Centre operations through administrative assistance, communications support, and operational reporting activities.

About You

Ability to work effectively in a high-volume, fast-paced operational environment.
Proficiency in using computer systems, communication technologies, and data entry platforms.
Ability to analyze information, prioritize tasks, and make sound decisions under pressure.
Aptitude for building strong working relationships and collaborating with diverse teams and stakeholders.
Ability and willingness to work within a 24/7 operational environment, including overtime when required.

Rewards & Benefits

Explore the rewards and benefits that help you thrive – at every stage of your life and your career at AtkinsRéalis in Canada.

Enjoy competitive compensation, employee recognition, and a brilliant range of flexible benefits you can tailor to your health, wellbeing, financial and lifestyle needs.

Make the most of diverse opportunities for training and professional development to grow your skills and expertise.

And take advantage of our hybrid working culture and generous time-off policies to balance a fulfilling career with your personal life.

Be rewarded. Find out more.

About AtkinsRéalis

We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people.

Find out more.

Additional Information

AtkinsRéalis cares about your privacy. AtkinsRéalis and other subsidiary or affiliated companies of AtkinsRéalis (referred to throughout as “AtkinsRéalis”) are committed to protecting your privacy. Please consult our Privacy Notice on our Careers site to know more about how we collect, use, and transfer your Personal Data.

By submitting your personal information to AtkinsRéalis, you confirm that you have read and accept our Privacy Notice.

Appropriate accommodations will be provided upon request throughout the recruitment and hiring process as required by Company policy and the Accessibility for Ontarians with Disabilities Act (AODA).

Successful applicants will be notified about AtkinsRéalis’ accommodation policies at the time the employment offer is extended, and the information will be shared with new personnel during the onboarding process.

Expected compensation for this role is $35 hourly during training and $37 hourly upon qualification. Base salaries are determined according to several parameters like skills, experience, and potential impact on the role. Internal and external competitiveness are also taken into account in our offers.

Worker Type

Employee

Job Type

Regular

At AtkinsRéalis, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.

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More about this job

Responsibilities

The Help Desk Operator manages work orders, coordinates maintenance activities, and routes operational issues to the appropriate teams. They also provide administrative support to the Yard Control Centre and ensure accurate documentation of all defects and repairs.

Requirements

Candidates must be proficient in computer systems and data entry, with the ability to work effectively in a fast-paced, 24/7 operational environment. Strong analytical skills and the ability to build collaborative relationships with diverse stakeholders are essential for this role.

Skills

Help desk operations
Work order management
Data entry
Communication
Incident reporting
Maintenance coordination
Problem solving
Task prioritization
Decision making
Stakeholder collaboration
Computer systems proficiency

Benefits

Competitive compensation
Employee recognition
Flexible benefits
Training and professional development
Hybrid working culture
Generous time-off policies

Visa sponsorship

Not detected in the job text

Keywords

Help Desk
Transit Operations
Maintenance Management
MMPRS
Defect Reporting
Incident Management
Yard Control Centre
Administrative Support
Operational Reporting
Engineering Services
Infrastructure
Energy Systems
Data Entry
Communication Technologies
Stakeholder Management

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