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Added 13 mins ago
5S
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Added 2 hours ago
A
Yard Controller Help Desk
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Ottawa, ON
- Full-time
…system alarms, and fault conditions; coordinate responses, support service recovery, and maintain established…
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AtkinsRéalis

Yard Controller Help Desk

Ottawa, ON, Canada

Expected compensation for this role is between Pay Range $$67,800 to $93,200 annually. · Full-time

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Job details

Pay: Expected compensation for this role is between Pay Range $$67,800 to $93,200 annually.
Job type: Full-time
Posting language: English
Posted: Oct 28, 2026

Original job description

Job Description

Overview

Join AtkinsRéalis and play a critical role in supporting safe and efficient rail operations within the Walkley Yard and Trillium Line Maintenance and Storage Facility (MSF). As part of the rail operations team, you will oversee rail vehicle movements, monitor critical operating systems, coordinate with operational stakeholders, and help maintain the highest standards of safety, performance, and service reliability.

Your Role

Control and direct all personnel, rail vehicles, maintenance vehicles, and track access activities within the MSF and yard limits to ensure safe operations and compliance with operating rules and safety-critical procedures.
Operate and monitor S&TCS, SCADA, yard control systems, Siemens dispatch systems, CCTV, and other computer-based control systems to manage train movements, switches, maintenance equipment, and station elements.
Coordinate train dispatching, vehicle launches into service, service removals, track authorities, work zones, and access requests while maintaining continuous communication with the TOCC, DROs, and field personnel.
Monitor incidents, delays, vehicle failures, safety or security events, system alarms, and fault conditions; coordinate responses, support service recovery, and maintain established schedules.
Provide functional leadership and operational support to Vehicle Technicians by establishing priorities, assigning work in collaboration with supervision, participating in performance reviews, and supporting operational decision-making.
Complete operational reporting, incident tracking, investigations, safety occurrence reporting, database updates, and technical issue follow-up while supporting safety procedure development and emergency response activities.
Contribute to continuous improvement initiatives by participating in operational reviews, providing technical expertise, recommending best practices, and representing TransitNext on relevant work teams.

About You

High School Diploma with a two-year community college diploma in a technical, electrical or computer program or related field. Industry specific experience will be considered in lieu of the latter, combined with six years’ experience in Canadian rail regulations, rail operations, transportation control, dispatching, incident/emergency management, or a combination of these areas.
Demonstrated experience working in a high-volume, high-demand operational environment, with the ability to manage multiple tasks simultaneously while directing train movements.
Proficiency in computer and communications technology, with the ability to analyze information, make independent decisions under pressure, and maintain a high level of attention to detail for extended periods.
Ability to communicate effectively both orally and in writing, build trusted relationships, work collaboratively as part of a team, and demonstrate leadership capabilities.
Ability and willingness to work in a 24/7 operation, including overtime and on-call assignments as required.

Note: This is a safety-critical position. Fitness for duty is a requirement of the role. As part of the recruitment process, candidates must successfully complete a medical assessment, including colour perception, visual acuity, hearing, and impairment screening.

Rewards & Benefits

Explore the rewards and benefits that help you thrive – at every stage of your life and your career at AtkinsRéalis in Canada.

Enjoy competitive compensation, employee recognition, and a brilliant range of flexible benefits you can tailor to your health, wellbeing, financial and lifestyle needs.

Make the most of diverse opportunities for training and professional development to grow your skills and expertise.

And take advantage of our hybrid working culture and generous time-off policies to balance a fulfilling career with your personal life.

Be rewarded. Find out more.

About AtkinsRéalis

We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people.

Find out more.

Additional Information

We are committed to fostering an inclusive workplace where everyone feels they belong and can thrive. We offer flexible work arrangements that support work-life balance, as well as employee resource groups to support our workforce. We apply an employment equity program and value applications from individuals of all backgrounds and encourage women, Indigenous Peoples (First Nations, Inuit or Métis), visible minorities, ethnic minorities, and persons with disabilities to apply and to self-identify during the recruitment process.

AtkinsRéalis cares about your privacy. AtkinsRéalis and other subsidiary or affiliated companies of AtkinsRéalis (referred to throughout as “AtkinsRéalis”) are committed to protecting your privacy. Please consult our Privacy Notice on our Careers site to know more about how we collect, use, and transfer your Personal Data.

By submitting your personal information to AtkinsRéalis, you confirm that you have read and accept our Privacy Notice.

Appropriate accommodations will be provided upon request throughout the recruitment and hiring process as required by Company policy and the Accessibility for Ontarians with Disabilities Act (AODA).

Successful applicants will be notified about AtkinsRéalis’ accommodation policies at the time the employment offer is extended, and the information will be shared with new personnel during the onboarding process.

Expected compensation for this role is between Pay Range $$67,800 to $93,200 annually. Base salaries are determined according to several parameters like skills, experience, and potential impact on the role. Internal and external competitiveness are also taken into account in our offers.

Worker Type

Employee

Job Type

Regular

At AtkinsRéalis, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.

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More about this job

Responsibilities

The Yard Controller oversees rail vehicle movements, monitors critical operating systems, and coordinates with stakeholders to ensure safe and efficient rail operations. They also provide functional leadership to technicians, manage incident responses, and maintain operational reporting and safety compliance.

Requirements

Candidates must have a high school diploma plus a two-year technical/electrical/computer diploma or equivalent industry experience, along with six years of experience in rail operations or dispatching. The role requires the ability to work in a 24/7 environment and successfully pass a safety-critical medical assessment.

Skills

Rail operations
Dispatching
Incident management
Emergency management
SCADA
CCTV
Siemens dispatch systems
Operational reporting
Safety compliance
Technical troubleshooting
Communication
Leadership
Decision making
Attention to detail
Database management

Benefits

Competitive compensation
Employee recognition
Flexible benefits
Training and professional development
Hybrid working culture
Generous time-off policies

Visa sponsorship

Not detected in the job text

Keywords

Rail operations
Walkley Yard
Trillium Line
Maintenance and Storage Facility
SCADA
S&TCS
Siemens dispatch systems
CCTV
Dispatching
Incident management
Emergency response
Safety-critical
Rail regulations
Operational reporting
Technical support
Performance reviews
TransitNext
AtkinsRéalis
Infrastructure
Energy systems
Engineering services
Hybrid work
AODA
Employment equity

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