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Atlantic Central

Administration Clerk, Mortgages

Dartmouth, NS, Canada

Pay: Competitive compensation ($43,562.50 – $51,250.00 annually) and benefits with performance-based incentives.
Job type: Full-time
Apply by: Oct 29, 2026
Posting language: English
Posted: Sep 29, 2026

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Original job description

Credit Union Careers

Location: Dartmouth, Nova Scotia

Employer: East Coast Credit Union

Closing Date

Are you ready for a new career journey at Nova Scotia’s largest credit union? Join our dedicated team at East Coast Credit Union, where commitment to community, member satisfaction, and financial excellence are the foundation of everything we do.

East Coast Credit Union is a community-driven financial institution committed to a better banking model. A credit union is like a bank in many ways, but with cooperative ownership and special focus on people, not profits. We redefine the definition of local and bring Nova Scotians from many regions together with honest lending, savings, and investment products. Be part of an organization committed to fostering growth and empowering individuals on our team and in our East Coast community.

East Coast Credit Union is seeking a Full-time Administration Clerk, Mortgages, to work out of our beautiful Dartmouth, Nova Scotia location. The Administration Clerk- Mortgages will support the organization’s mortgage administration department by ensuring accurate processing, documentation, and communication. This position involves managing departmental mailings, processing mortgage-related documentation, and providing timely support to branches and clients. The successful applicant is responsible for maintaining compliance, monitoring reports, and maintaining efficient records and filing systems while delivering high-quality administrative support.

The incumbent represents the Credit Union in a positive and professional manner while adhering to the Policies and Procedures of the Credit Union.

You would…

Coordinate and manage daily and monthly departmental mailings.
Process and register mortgage release documentation, ensuring all required steps are completed accurately and efficiently.
Prepare and process mortgage renewal documentation, providing support to branches by addressing inquiries and offering guidance as needed.
Monitor and manage the Mortgage Administration inbox, responding promptly to inquiries or directing them to the appropriate person or department.
Review and analyze daily, weekly, and monthly reports), ensuring accuracy and compliance.
Evaluate and process Lawyers’ Final Reports, verifying completeness and compliance with requirements.
Scan, file, and distribute documents, ensuring accuracy and timely delivery to the appropriate recipients.
Provide comprehensive administrative support, including preparing correspondence, managing courier shipments, generating data reports, inputting data into systems, maintaining filing systems, photocopying, faxing, preparing official cheques, and performing other general office duties.
Support and back up other team members in the Administration Department as required, taking on additional duties and projects as assigned to ensure seamless operations.

You Have…

Successfully completed a diploma in Office Administration.
Have one to three years of relevant administrative experience, preferably in a financial institution; or an equivalent combination of training and experience.
Exceptional attention to detail and strong organizational skills.
An ability to manage multiple tasks efficiently and prioritize.
Experience using Microsoft 365.

We offer…

Outstanding culture and opportunity to join an engaged and community-focused team.
Competitive compensation ($43,562.50 – $51,250.00 annually) and benefits with performance-based incentives.
Generous benefit packages include a Flexible Health and Dental Plan (paid 100% by employer) and up to 9% contribution with employer match in the Defined Contribution Pension Plan.
Tuition reimbursement, training, and personal development.
Additional employee perks include but not limited to annual wellness credit; reduced rates on employee loans/mortgages and paid volunteer time.

Please note that all offers of employment are conditional upon the acceptance of an Individual Fidelity Bond Application which includes a criminal check and a credit check.

Don’t meet every single requirement? At East Coast Credit Union, we believe everyone has potential. If you are excited about this career opportunity and your experience may not perfectly align with every qualification in this job posting, we still encourage you to apply. You may be just the right candidate for this role or other opportunities we may have.

We wish to thank applicants in advance; only candidates selected for an interview will be contacted.

Careers – About Us | East Coast Credit Union (eastcoastcu.ca)

At East Coast Credit Union, we are passionate about creating a diverse, equitable, and inclusive workplace and believe a diversity of perspectives, experiences and backgrounds benefit our employees, our members, and our communities.

East Coast Credit Union is committed to providing access, equal opportunity, and accommodation for individuals with disabilities. To request accommodation, please contact Human Resources by email at careers@creditu.ca or by phone at 902.464.7107

Apply About employer

More about this job

Responsibilities

Coordinate departmental mailings and process mortgage releases, renewals, and lawyers’ final reports while ensuring documentation is accurate and compliant. Manage inquiries, reports, records, and filing, and provide general administrative support to branches, clients, and the Administration Department.

Requirements

Applicants must have a diploma in Office Administration and one to three years of relevant administrative experience, preferably in a financial institution, or an equivalent combination of training and experience. Strong attention to detail, organizational and prioritization skills, the ability to manage multiple tasks, and experience with Microsoft 365 are required.

Skills

Attention to Detail
Organization
Task Prioritization
Multitasking
Microsoft 365
Mortgage Documentation Processing
Report Review and Analysis
Records Management
Written Communication
Data Entry
Compliance
Administrative Support

Benefits

Flexible Health and Dental Plan
Defined Contribution Pension Plan With Employer Match
Tuition Reimbursement
Training and Personal Development
Annual Wellness Credit
Reduced Rates on Employee Loans and Mortgages
Paid Volunteer Time
Performance-Based Incentives

Visa sponsorship

Not detected in the job text

Keywords

Office Administration
Microsoft 365
Mortgage Administration
Mortgage Releases
Mortgage Renewals
Mortgage Documentation
Lawyers’ Final Reports
Financial Services
Credit Union
Compliance
Departmental Mailings
Report Monitoring
Document Scanning
Filing Systems
Records Management
Data Entry
Correspondence
Courier Shipments
Data Reports
Official Cheques
Branch Support
Client Inquiries
Administrative Support

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