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Financial Service Representative

Happy Valley-Goose Bay, NL, Canada

In exchange for your hard work and dedication, you will receive a highly competitive salary of $43,500 - $51,200, negotiable dependent on skills, experience and qualifications, along with a great host of benefits, including:

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Pay: In exchange for your hard work and dedication, you will receive a highly competitive salary of $43,500 - $51,200, negotiable dependent on skills, experience and qualifications, along with a great host of benefits, including:
Posting language: English
Posted: Nov 5, 2026

Original job description

About Atlantic Edge Credit Union

We’re a cooperative - a small point, but a big difference. With over 24,000 members and $500 million in assets, Atlantic Edge Credit Union empowers the people and communities we serve by providing financial services and advice built on honesty, fairness, and trust. Being a cooperative means our members are also our owners - which means what’s good for you, is good for us.

From everyday banking needs such as chequing and savings accounts to investments, credit cards, mortgages, loans, and business banking, we offer the products and services our members need to achieve their financial goals.

But we’re more than a financial institution - we're a community partner committed to making a difference in the lives of our members and beyond. Every day, we work to create a brighter future for all, one financial milestone at a time.

If you're looking to build a meaningful career with an organization that values collaboration, inclusion, and community impact, we'd love to hear from you.

About the Location

This is an on-site position at our local community branch in Happy Valley-Goose Bay, NL.

About the Opportunity

Reporting to the Branch Manager, the Financial Services Representative (FSR) will use an enthusiastic approach to foster key relationships with members while promoting personal benefits based on member’s needs and seeks additional membership opportunities at each interaction

Main Responsibilities and Focus:

Process and balance financial transactions accurately and efficiently in accordance with established policies and procedures
Ascertain member’s and prospective member’s needs, and proactively explain Credit Union products and services
Promote the benefits of utilizing other Credit Union services with members and prospective members alike
Promote to members various deposit services including term deposits, and registered products
Actively promote the various lending and credit products and services, including term loans, line of credit, mortgages, and credit cards
Resolve member’s concerns and take action to remedy or reconcile any discrepancies within member records or accounts
Account reconciliation
General office administration

About You

The successful candidate will have:

Demonstrated experience of superior customer service
Have an outgoing and self-motivated nature with strong work ethics
Strong team player who can excel in a fast-paced environment
Proven history of accuracy and high attention to detail (data entry, paperwork, cash balancing)
Superior written and verbal communication skills

About the Benefits

In exchange for your hard work and dedication, you will receive a highly competitive salary of $43,500 - $51,200, negotiable dependent on skills, experience and qualifications, along with a great host of benefits, including:

Defined Contribution Pension Plan with 6-8% employer matching
Competitive compensation and benefit packages with performance-based incentives
Comprehensive Extended Health, Dental, and Vision Coverage (60%+ employer-paid)
Life, Accidental Death & Dismemberment, Disability, and Teledoc Coverage
Generous annual, sick, and volunteer leave allowances
Tuition and training reimbursement for personal and professional development
A work environment that values regular manager-employee performance feedback
A commitment to fair wages as a living wage employer
Additional perks, including reduced rates on employee loans/mortgages and no service fee banking
Regular social events, such as Christmas and holiday parties, community and charity initiatives, and much more!

Join our team for a meaningful career, backed by benefits that support your professional and personal growth.

Interested in Applying?

Atlantic Edge Credit Union is committed to providing an inclusive and accessible recruitment experience for all candidates. If you require an accommodation or experience barriers while completing an application, please contact Human Resources at humanresources@aecu.ca. We welcome your feedback and are committed to continually improving accessibility for all candidates.

Atlantic Edge Credit Union values diversity in the workplace and is committed to the principle of Employment Equity. We are an equal opportunity employer and encourage the recruitment and promotion of Indigenous Peoples, persons with disabilities, members of visible minority groups, and women, to help ensure equitable representation at all levels.

The successful candidate must be legally eligible to work in Canada and, where applicable, possess a valid work or study permit.

Please note that all offers of employment are conditional upon the approval of an Individual Bond Application, which includes a criminal record check and credit check.

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The Financial Services Representative at Atlantic Edge Credit Union will process member transactions, reconcile accounts and fix record discrepancies. They will also recommend credit union products and services to members and prospective members.

Requirements

Candidates need superior customer service experience and strong written and verbal communication skills. They also need a detail-oriented, self-motivated approach, with a proven accuracy record in data entry and cash balancing.

Skills

Transaction processing
Cash balancing
Account reconciliation
Data entry
Customer service
Sales and product promotion
Needs assessment
Financial product knowledge
Deposit products
Lending products
Attention to detail
Written communication
Verbal communication
Office administration
Team collaboration

Benefits

Extended health, dental and vision coverage
Life, AD&D, disability and telehealth coverage
Annual, sick and volunteer leave
Tuition and training reimbursement
Performance-based incentives
Reduced rates on employee loans and mortgages
No service fee banking
Regular manager feedback

Keywords

financial services representative
credit union
member services
customer service
teller
cash balancing
account reconciliation
term deposits
mortgages
lending products
credit cards
line of credit
sales
banking
Happy Valley-Goose Bay
data entry
cooperative
financial products

Seniority

Entry level

Perks

Retirement plan
Tuition support
Performance bonus
Paid training
Remote work allowance

Languages

English

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Work requirements

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