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Added 17 mins ago
LH
Product Manager, Referral Management
Lifemark Health Group
Brampton, ON · Toronto, ON
- $95,000 to $115,000 CAD / year
- Full-time
The Product Manager, Referral Management will focus on core capabilities within the referral management platform, including intake, scheduling, and capacity management among other areas,…
Added 29 mins ago
SM
RQ00756 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Demonstrate experience using Computer Aided Software Engineering (CASE) tools to document conceptual requirements and scope.
Added 29 mins ago
SM
RQ00822 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…successful candidate will lead testing activities throughout the software development lifecycle, design and manage comprehensive test plans, validate application functionality and…
Added 1 hour ago
SM
RQ00756 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Demonstrate experience using Computer Aided Software Engineering (CASE) tools to document conceptual requirements and scope.
Added 1 hour ago
SM
RQ11482 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Demonstrate experience using Computer-Aided Software Engineering (CASE) tools to document conceptual requirements and project scope.
Added 1 hour ago
SM
RQ00822 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…successful candidate will lead testing activities throughout the software development lifecycle, design and manage comprehensive test plans, validate application functionality and…
Added 1 hour ago
SM
RQ00756 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Demonstrate experience using Computer Aided Software Engineering (CASE) tools to document conceptual requirements and scope.
Added 1 hour ago
SM
RQ00822 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…successful candidate will lead testing activities throughout the software development lifecycle, design and manage comprehensive test plans, validate application functionality and…
Added 1 hour ago
A
Spécialiste en contrôle des modifications d'ingénierie (ECC)
Alithya
Pickering, ON
- Full-time
As an Engineering Change Control (ECC) Specialist, you’ll ensure engineering changes are fully compliant with BP‑PROC‑01081, maintaining configuration and management equilibrium, validating…
Added 1 hour ago
SM
RQ11482 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Demonstrate experience using Computer-Aided Software Engineering (CASE) tools to document conceptual requirements and project scope.
Added 2 hours ago
SM
RQ00047 – Project Manager IM-related Level 2
S M Software Solutions Inc
Victoria, BC
- Full-time
We are seeking an experienced Project Manager – IM-related Level 2 to support British Columbia Shared Services in Victoria, British Columbia. The ideal candidate will have demonstrated…
Added 2 hours ago
SM
RQ00047 – Project Manager IM-related Level 2
S M Software Solutions Inc
Victoria, BC
- Full-time
We are seeking an experienced Project Manager – IM-related Level 2 to support British Columbia Shared Services in Victoria, British Columbia. The ideal candidate will have demonstrated…
Added 2 hours ago
SM
RQ00047 – Project Manager IM-related Level 2
S M Software Solutions Inc
Victoria, BC
- Full-time
We are seeking an experienced Project Manager – IM-related Level 2 to support British Columbia Shared Services in Victoria, British Columbia. The ideal candidate will have demonstrated…
Added 4 hours ago
J
Fermentation Technician - Xanthan Gum
Jungbunzlauer
Port Colborne, ON
- Full-time
Reporting to the Fermentation Manager the job holder is ensures optimization of the fermentation process ensuring all quality and production parameters are maintained while working in a…
Added 6 hours ago
GE
Hotel Maintenance Supervisor *Tsuut'ina Nation Members Only*
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
This position reports to the Facilities Manager.
Added 7 hours ago
T
Service Technician
Thermon
AB · Edmonton, AB
- Full-time
Thermon offers over 250 products, software and services across multiple brands, providing a range of offerings from boilers, transportation heaters, and liquid load banks to tubing bundles…
Added 8 hours ago
SS
Customer Success Manager
Sodales Solutions
Toronto, ON
- Full-time
The Customer Success Manager plays a critical role in driving customer retention, satisfaction, and growth by leveraging data, insights, and cross-functional collaboration. This position is…
Added 10 hours ago
B
Senior Product Manager
Blazesoft
Concord, ON
- Full-time
We're looking for a Senior Product Manager from the casino, iGaming, or sweepstakes industry who has been around the block, someone who does not need hand-holding to navigate a complex,…
Added 13 hours ago
BV
Refrigeration and Air Conditioning Mechanic
Bow Valley Climate Management Ltd
Canmore, AB
- Full-time
Utilize our CRM software Jobber to generate detailed digital service reports, meticulously documenting equipment status,materials used and technical recommendations. Clock in and out of…
Added 14 hours ago
SM
RQ00756 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Demonstrate experience using Computer Aided Software Engineering (CASE) tools to document conceptual requirements and scope.
Added 14 hours ago
SM
RQ00756 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Demonstrate experience using Computer Aided Software Engineering (CASE) tools to document conceptual requirements and scope.
Added 14 hours ago
SM
RQ11482 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Demonstrate experience using Computer-Aided Software Engineering (CASE) tools to document conceptual requirements and project scope.
Added 14 hours ago
SM
RQ00047 – Project Manager IM-related Level 2
S M Software Solutions Inc
Victoria, BC
- Full-time
We are seeking an experienced Project Manager – IM-related Level 2 to support British Columbia Shared Services in Victoria, British Columbia. The ideal candidate will have demonstrated…
Added 14 hours ago
SM
RQ00822 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…successful candidate will lead testing activities throughout the software development lifecycle, design and manage comprehensive test plans, validate application functionality and…
Added 14 hours ago
SM
RQ00047 – Project Manager IM-related Level 2
S M Software Solutions Inc
Victoria, BC
- Full-time
We are seeking an experienced Project Manager – IM-related Level 2 to support British Columbia Shared Services in Victoria, British Columbia. The ideal candidate will have demonstrated…

Atlantic Packaging Products Ltd.

Technical Services Representative

Ingersoll, ON, N5C 2C7, Canada

Hiring Range: $85,000–$95,000 per year A candidate's experience and knowledge may be factored into the pay a candidate receives for this position. · Full-time

Apply About employer

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Job details

Pay: Hiring Range: $85,000–$95,000 per year A candidate's experience and knowledge may be factored into the pay a candidate receives for this position.
Job type: Full-time
Posting language: English
Posted: Oct 16, 2026

Original job description

“Join us in building Careers and shaping Experiences Beyond the Box”

About Us

At Atlantic Packaging, every box tells a story and yours begins here. As a proudly Canadian-owned company with over 80 years of excellence in the corrugated packaging industry, with operations across Ontario, Quebec and the United States, we're committed to sustainability, customer excellence and community impact. Since 1945, we've supported local jobs and built a legacy of trust with our customers and team members. At Atlantic, your ideas matter, your growth is supported and your work makes a real impact.

The Opportunity

We are looking for an experienced corrugated packaging professional to join our team as a Technical Services Representative.

This is a hands-on role that combines corrugated manufacturing expertise, technical problem-solving, customer support and operational knowledge. The successful candidate will work closely with customers and Atlantic's Sales, Manufacturing, Quality and Design teams to resolve technical and production challenges, improve product performance and support the successful introduction of new products and processes.

We're looking for someone who understands the corrugated business from an operations and manufacturing perspective. Your background may include Plant Management, Production Management, Operations, Plant or Production Supervision, or Technical Services within the corrugated packaging industry.

Experience in a sheet plant or integrated corrugated operation is required.

This role will be based in the Ingersoll, Ontario area and requires regular travel to customer and Atlantic locations.

What You'll Do

Customer & Technical Support

Conduct regular customer visits to understand their operations, review product performance, address concerns and strengthen working relationships.
Provide hands-on technical support during customer trials, start-ups and problem-resolution activities.
Assess customer processes, equipment, carton quality and packaging requirements.
Troubleshoot technical and manufacturing issues and work with customers to identify practical solutions.
Support customer transitions to Atlantic from competitors and help ensure a smooth implementation.
Provide technical input on equipment, carton design, converting processes and packaging requirements.
Act as a technical resource and ambassador for Atlantic with existing customers and support opportunities for future business.

Corrugated Manufacturing & Operations

Apply your knowledge of corrugating, converting and carton manufacturing to determine the optimal manufacturing approach for customer requirements.
Work with Sales, Operations, Quality and Design to ensure customer specifications and requirements align with Atlantic's manufacturing capabilities.
Coordinate design improvements and manufacturing solutions with internal teams.
Support customers transitioning to automated or replacement equipment through needs assessment, equipment selection input, trial coordination and start-up support.
Troubleshoot equipment and process-related issues and recommend appropriate solutions.
Work with steel die suppliers and internal teams on best practices and standard requirements for Atlantic manufacturing.
Coach employees and provide guidance on best practices when dealing with challenging operational requirements.
Identify and participate in cost-saving and continuous-improvement opportunities for customers and Atlantic operations.

Cross-Functional Collaboration

Consult with Manufacturing, Quality, Design and Sales teams to analyze technical issues and determine the best solution.
Coordinate and follow through on customer projects that transition to Atlantic.
Document customer visits, findings and recommendations in Technical Service Reports and communicate follow-up requirements to the appropriate internal teams.
Support trials, new product introductions and process improvements through to successful implementation.
Stay current with developments in corrugated packaging, equipment, converting processes and industry practices.
Participate in special projects and other initiatives as assigned.

What You Bring

Required

Experience in the corrugated packaging industry is required.
Experience in a sheet plant or integrated corrugated operation is required.
Strong understanding of corrugating, converting, carton manufacturing and packaging performance requirements.
Hands-on understanding of plant, production or manufacturing operations.
Strong technical problem-solving and troubleshooting abilities.
Ability to understand customer requirements and translate them into practical manufacturing solutions.
Strong communication and relationship-building skills.
Ability to work effectively with Operations, Quality, Sales and Design teams.
Ability to read and interpret technical drawings, specifications and test data.
Proficiency with standard business software and reporting systems.
Ability and willingness to travel regularly to customer and Atlantic locations.

Experience That Would Be an Asset

We welcome candidates with a range of experience within corrugated manufacturing, including:

Plant Manager or Assistant Plant Manager
Production Manager or Operations Manager
Plant Supervisor or Production Supervisor
Operations Supervisor or Production Superintendent
Technical Services or Technical Support
Senior manufacturing or converting roles within a corrugated operation

Experience leading teams is an asset, but direct people-management experience is not required if you have strong hands-on corrugated manufacturing knowledge and the ability to work effectively with customers and internal teams.

What We Offer

Comprehensive health, dental and vision coverage (dependents included)
Teamwork-focused culture with sustainability initiatives and social events
A culture of appreciation through a point-based recognition program
Opportunities for advancement and internal movement
Education assistance for continuous skill development
Academic scholarships for employees' children
Safety equipment and PPE support program

Inclusion and Accessibility

Atlantic Packaging is committed to fostering an inclusive, accessible and respectful environment for all candidates. If you require accommodation during the hiring process, please contact our Talent Acquisition team - we're here to support you.

We sincerely thank all applicants for their interest in joining Atlantic Packaging. While we appreciate the time and effort invested, only those selected for an interview will be contacted.

Please Note

Candidates who are 18 years or older are required to complete a criminal and background check. Details will be provided through the application process.

Hiring Range: $85,000–$95,000 per year A candidate's experience and knowledge may be factored into the pay a candidate receives for this position. This posting is for an existing vacancy.

Apply About employer

More about this job

Responsibilities

Provide hands-on technical support to customers, assess packaging and manufacturing requirements, and troubleshoot equipment, process, and product-performance issues. Coordinate with Sales, Manufacturing, Quality, and Design teams on customer transitions, trials, product introductions, and continuous-improvement solutions.

Requirements

Requires corrugated packaging experience in a sheet plant or integrated operation, strong knowledge of corrugating, converting, carton manufacturing, and hands-on production operations. Candidates must be able to troubleshoot technical issues, interpret drawings and specifications, communicate effectively across teams and with customers, use standard business software, and travel regularly.

Skills

Corrugated Packaging Manufacturing
Corrugating and Converting
Carton Manufacturing
Technical Troubleshooting
Customer Support
Manufacturing Operations
Packaging Performance Assessment
Equipment and Process Troubleshooting
Technical Drawing Interpretation
Specification and Test Data Interpretation
Customer Relationship Building
Cross-Functional Collaboration
Continuous Improvement
Cost-Saving Initiatives
Technical Reporting
Regular Travel

Benefits

Health Coverage
Dental Coverage
Vision Coverage
Teamwork-Focused Culture
Sustainability Initiatives
Social Events
Recognition Program
Advancement Opportunities
Internal Mobility
Education Assistance
Academic Scholarships for Employees' Children
Safety Equipment and PPE Support

Visa sponsorship

Not detected in the job text

Keywords

Corrugated Packaging
Sheet Plant
Integrated Corrugated Operation
Corrugating
Converting
Carton Manufacturing
Packaging Performance
Technical Services
Customer Support
Manufacturing Operations
Production Management
Plant Management
Quality
Packaging Design
Technical Drawings
Specifications
Test Data
Equipment Selection
Customer Trials
Start-Up Support
Troubleshooting
Steel Dies
Technical Service Reports
New Product Introduction
Process Improvement
Continuous Improvement
Cost Reduction
Standard Business Software
Customer Transitions
Manufacturing Best Practices

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