Contract & Paralegal Administrator/Service Administrator

Company Overview

Atlas-Apex Roofing Inc., founded in 1928, is a premier industrial, commercial, and institutional roofing, waterproofing, and sheet metal contractor. Serving clients locally and across Canada, the company is recognized for its technical expertise, quality workmanship, and strong customer focus. Team members join a stable, growth-oriented organization committed to professional standards and reliable service.

We offer a culture built on teamwork, diversity, and a passion for success. Opportunities are available throughout the company for talented, experienced, and career-driven individuals. We take great care of our employees through competitive compensation and a comprehensive benefits program.

Job Description

This is a full-time Hybrid position. Main duties will include working in the Contracts Department as well as helping out with the Invoicing Department when required.

Job Duties

Contract Administrator

• Assisting with needs related to roofing tenders, bid submissions, RFP’s, RFQ’s, prequalification's, and contract development,
• Review specifications, co-ordinate documents and prepare submittals on various platforms while working with estimators, account managers and senior management
• Develop contract documents and enter pertinent information utilizing our Production Operating System (POS) database
• Other duties as assigned

Service Administrator

• Assist with all Service Department needs related to customer service
• Support account managers, general administration and senior management.
• Handle service-related phone calls while taking detailed information pertinent to various service requests.
• Input information and create accurate work orders utilizing our proprietary Customer Relationship Management program.
• Create detailed service reports and costing breakdowns for completed work orders
• Issue invoices and credit memos in a timely and accurate manner
• Proofreading and formatting of service-related quotations and reports
• Provide daily updates and correspondence with client base as needed
• Respond to general inquiries - email and mail
• Other duties as assigned

Knowledge, Skills & Abilities

• Proficient is Microsoft Office Applications (Word, Excel, Outlook);
• Strong attention to detail with a high level of accuracy;
• Ability to maintain professionalism with high level of integrity;
• Ability to multi-task in a fast-paced environment;
• Demonstrated willingness to be adaptable and flexible to changing priorities
• Ability to work effectively both independently and in a team environment (frequent interaction with internal departments and operations);
• Excellent communication skills, both verbal and written;
• Dependability and exceptional attendance is essential.
• Good understanding of construction tender processes; Construction, building envelope or roofing industry experience, a plus
• Job Requirements
• Minimum of three years of experience in a similar environment.
• High School Diploma or equivalent. Post-secondary degree in a related field desirable

We offer

• Competitive wages based on experience.
• A comprehensive benefits program for you and your family.
• Eligibility to enroll in the company pension program.
• Comprehensive safety training and a safe, COR-certified workplace committed to health and safety.
• Ongoing professional and industry-specific training, with opportunities to develop your skills and advance your career.
• A team-oriented culture that values diversity, collaboration, and shared success.