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LD
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Atlas Copco Group

Sales Support Specialist

Greater Montreal Metropolitan Area, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 6, 2026
Experience: Minimum 3 years of previous experience in a sales support role
Working hours: 35 hours per week
Posting language: English
Posted: Oct 7, 2026

Original job description

Who is Atlas Copco Compressors Canada? Allow us to introduce ourselves…

You may think you don’t already know us, but our paths have definitely crossed before! From the water bottle in your hand, to the lamp lighting up your room, and even the t-shirt on your back, chances are each of these items were created using one of Atlas Copco’s industry leading air compressors. That’s right, compressed air is EVERYWHERE, and we are thrilled to have customers across all industries; medical, textiles, pharmaceutical, food manufacturing and many more… in over 180 countries across the globe! We like to think of ourselves as a Leader in the industry and encourage our employees to think the same!

We don’t just promote diversity and inclusion because it’s the right thing to do, we do it because it’s what drives best results. We welcome applicants of all race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, marital status, age, and all other legally protected status

Key Accountabilities/activities

The Sales Support Specialist – AIF/AGA plays a central role in supporting the AIF/AGA sales cycle by preparing accurate, timely quotes and ensuring our sales team is fully equipped with the tools, information, and CRM capabilities they need to succeed.

This role supports Technical Sales Representatives (TSRs) across Canada, maintains strong relationships, and acts as the primary subject matter expert for our internal CRM system (C4C). The Sales Support Specialist – AIF/AGA will take ownership of training, updates, troubleshooting, and continuous improvement of C4C usage within the organization, ensuring consistent lead/opportunity setup, data quality, and process compliance.

This position can be based Quebec, Misssissauga & Calgary and the schedule is 35 hours per week.

This position reports to the Digital Marketing and Communication Manager.

Main Responsibilities Include

Receiving leads from TSRs and ensuring all required information is provided to proceed with quotation creation.
Reviewing incoming requests for completeness and following up with TSRs when additional details are required (product, configuration, pricing, milestones, documentation).
Creating and maintaining Opportunities in C4C under the TSRs ownership to ensure accurate pipeline tracking and reporting.
Creating and building Sales Quotes in C4C based on the Opportunity and information provided by the TSR.
Preparing accurate quotations using internal pricing tools, configuration systems, and approved templates, ensuring compliance with internal guidelines.
Validating that requests fall within scope and escalating or requesting clarification when required.
Sending draft quotations to TSRs for review and approval, ensuring alignment on technical and commercial details.
Issuing final quotations to customers with the TSR copied, in line with the defined process.
Updating opportunity and quote status in C4C throughout the process lifecycle.
Supporting TSRs with quote revisions, updates, and re-submissions as required based on customer feedback.
Monitoring inbound lead and request flow to ensure timely turnaround and identify bottlenecks.
Assisting in the preparation of basic activity tracking (volume, turnaround time, pending requests).
Ensuring adherence to the Sales Support Process Flow and maintaining consistency in execution.
Assisting in related tasks, special projects, and cross-functional activities.
Ensuring compliance with environmental, health & safety, sustainability, recycling, and quality assurance standards.

To succeed in your role

Minimum 3 years of previous experience in a sales support role
Strong knowledge of C4C system
Excellent communication skills in French and English (speaking and writing)
Proven ability to give excellent customer service both internally and externally
Proven ability to build relations with colleagues and customers
Good computer literacy skills (Outlook, Teams, Word, PowerPoint and Excel)
Professional attitude and strong sense of responsibility
Strong organizational skills and ability to manage time and priorities effectively

Fluency in English is required to communicate with colleagues and customers outside of Quebec.

What You Can Expect From Us

Base Salary range $62,000- $66,000
Health Care, Vision, Dental, Life & Disability plans, Virtual Medical Consultations
3-weeks starting paid vacation, 5 sick days, 5 flex days, 1 floater day per year
$600 subsidy towards physical wellness materials, at-home equipment, fitness memberships, etc.
35-hour work week with flexible working hours and work-from-home flexibility
Total tuition reimbursement for courses related to employment
Company pension plan
Employee assistance program
Emergency travel insurance
And much more…

Special Conditions

This position is a standard office job and requires presence in the office 3x per week.

We thank all applicants for their interest. Only candidates selected to advance in the hiring process will be contacted.

Atlas Copco Canada Inc. may use internal AI-assisted tools during applicant screening. We do not share applicant information with public AI tools. Our internal AI-assisted tools support our process, but all hiring decisions are made by human reviewers.

Atlas Copco Canada Inc. is an equal opportunity employer and is committed to accommodating all applicants in all employment activities including the recruitment process. There are multiple ways to interview with us! If you are contacted for a job opportunity and require any accommodation for your interview, please let the recruiter know. Information relating to the need for accommodation and accommodation measures will be addressed confidentially and used only to meet candidate needs.

Uniting curious minds

Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them.

Apply About employer

More about this job

Responsibilities

Support the sales cycle by reviewing incoming requests, creating and maintaining CRM opportunities, preparing accurate quotes, and coordinating quote reviews and delivery with Technical Sales Representatives. Maintain C4C process compliance and data quality, support CRM training and troubleshooting, monitor request turnaround, and assist with reporting and related projects.

Requirements

Requires at least three years of sales support experience, strong knowledge of C4C, and excellent written and spoken French and English. Candidates should demonstrate strong customer service, communication, organization, time management, computer literacy, and a professional, responsible approach.

Skills

Sales Support
C4C CRM
Quotation Preparation
Opportunity Management
Lead Management
Pricing Tools
Customer Service
French Communication
English Communication
Microsoft Outlook
Microsoft Teams
Microsoft Word
Microsoft PowerPoint
Microsoft Excel
Time Management
Data Quality

Benefits

Health Care
Vision Insurance
Dental Insurance
Life Insurance
Disability Insurance
Virtual Medical Consultations
Three Weeks of Paid Vacation
Five Sick Days
Five Flex Days
One Floater Day
Physical Wellness Subsidy
Flexible Working Hours
Work-From-Home Flexibility
Tuition Reimbursement
Company Pension Plan
Employee Assistance Program
Emergency Travel Insurance

Visa sponsorship

Not detected in the job text

Keywords

Atlas Copco
Compressed Air
Machinery Manufacturing
Sales Support
AIF/AGA
Technical Sales Representatives
C4C
CRM
Lead Management
Opportunity Management
Sales Quotes
Quotation Preparation
Pricing Tools
Configuration Systems
Pipeline Tracking
Data Quality
Process Compliance
Quote Revisions
Turnaround Time
Customer Service
French
English
Microsoft Outlook
Microsoft Teams
Microsoft Word
Microsoft PowerPoint
Microsoft Excel
Environmental Health and Safety
Sustainability
Quality Assurance

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