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Added 3 mins ago
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Credit Analyst, Commercial Banking
BMO
Vancouver, BC · FBT
- Full-time
…and processes for the bank. Maintains and promotes a client service environment to satisfy and exceed customer needs and expectations. This role will support the development of credit…
Added 3 mins ago
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Manager, Salesforce Innovation & Enablement
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Toronto, ON · BMOPLACE
- Full-time
The Manager, Salesforce Innovation & Enablement is required to maintain and manage core responsibilities related to all salesforce innovations to support business growth including marketing…
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Prioritizing adherence to the published Service Level Agreements.
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- Full-time
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Electrical Engineering Specialist I
Schneider Electric
AB · Edmonton, Alberta
- Full-time
Interpret customer specifications and technical requirements to support the development of practical and reliable solutions.
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- $44.48 CAD / hour
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BG
Service Technician - Field
Brandt Group of Companies
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- Full-time
The Field Service Technician is responsible for independently performing basic to complex diagnostics, service maintenance and repair work on customer equipment efficiently in a field…
Added 3 mins ago
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Senior Track Foreman
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- Full-time
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Crop Inputs Representative
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- Full-time
Sales and customer service skills, with the ability to execute plans that drive revenue generation.
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Senior Oracle Database Administrator (DBA)
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Added 3 mins ago
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National Accounts Director
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- $100,000 to $125,000 CAD / year
- Full-time
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Added 4 mins ago
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Reclamation Manager
Glencore Canada
Toronto, ON
- $139,000 to $187,000 CAD / year
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Growth Marketing Manager
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Reporting to the General Manager, we are hiring a Growth Marketing Manager to establish and lead our in-house marketing function across Realtax and Ontario Tax Sales. As our new Growth…
Added 18 mins ago
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Retail Store Manager
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- Full-time
The Retail Store Manager is responsible for the daily operations and profitability of the establishment according to set goals and business objectives. Daily operations include staff…
Added 33 mins ago
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Personal Lines Account Manager
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Cambridge, ON · Greater Kitchener-Cambridge-Waterloo Metropolitan Area
- Full-time
We are seeking a Personal Lines Account Manager who excels in providing comprehensive client service. In this role, you will manage a portfolio of accounts and support clients with their…
Added 48 mins ago
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Branch Manager (Pump and Power)
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Added 48 mins ago
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(CAN) Pharmacy Assistant
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Added 48 mins ago
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Manager
Visa
Toronto, ON
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The Consultant Specialist, Client Success Manager is a client‑facing individual contributor role, acting as a subject‑matter expert across client operations, execution, and performance…
Added 48 mins ago
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Senior Manager
Visa
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The Sr. Consultant Specialist, Client Success Manager is a client‑facing individual contributor role, acting as a subject‑matter expert across client operations, execution, and performance…

Atlas Copco

Compressor Technical Support Specialist

AB, Canada
Edmonton, AB, Canada

$600 subsidy towards physical wellness materials, at-home equipment, fitness memberships, etc. · Full-time

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Job details

Pay: $600 subsidy towards physical wellness materials, at-home equipment, fitness memberships, etc.
Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Your day-to-day

As our newest Technical Support Specialist, you will be responsible for providing day-to-day support to the field organization by solving technical problems and providing effective training materials.

This role is hybrid and requires in-office presence 3x per week. It is ideally based in Edmonton, Alberta, but is open to other locations.

This position reports to the Technical Support and Administration Manager.

Provide technical support to our Field Service Technicians and Distributors
Utilize the designated ticketing system to manage and prioritize incoming technical support requests within the established response time
Monitor the various databases and documentation related to the products (ex: ECB and APC)
Take charge of reporting and analyzing any equipment or product failures and recommend solutions (FRET, Diswant, Want)
Maintain a professional and positive relationship with distributors by providing product and service troubleshooting while educating about the features and benefits of their purchase/subscription
Ensure that all RMA requests are communicated to the relevant parties so that the parts can be shipped back to factory and inspected for analysis
Make use of knowledge bases and proprietary troubleshooting techniques to resolve customer’s technical issues in a timely and cost-effective manner
Document quality-related complaints from end users and enter them into the system (FRET, Diswant, Want)
Train and mentor Field Service Technicians, Sales Representatives and Customer Service and on our Business Portal
Participate in product and equipment training prior to implementation to ensure an ongoing knowledge base with Field Service Technicians and Distributors
Develop and implement a yearly training plan for the service department using available technologies and support
Maintain up-to-date knowledge on technical services and products within the industry
Support in other related tasks and projects
Comply with the organization’s environmental, health & safety, recycling, sustainability efforts and quality assurance policies and standards

Your Skills And Experience

Strong air compressor knowledge, specifically on a technical basis (any Atlas Copco Compressor Technique product knowledge would be an asset)
Strong electrical diagnostic skills combined with some form of technical degree (engineering, technical diploma, or similar)
Experience communicating with customers and/or distributors
Strong computer literacy skills (software, windows, hardware set up)
Strong communication skills and collaborative spirit when working with our employees from all departments and our customers
Proven interest in providing training materials and facilitating quality training presentations to employees
Flexibility to travel within Canada when needed
Must maintain a driver’s license with a clean drivers abstract
Fluency in English is required in order to communicate with colleagues and customers outside of Quebec.

Your Compensation And Benefits

At Atlas Copco Group, we are committed to fair and equitable compensation. Compensation is determined based on the position and its responsibilities, without regard to gender, race, ethnicity, religion, physical ability, sexual orientation, marital status, or any other protected characteristic. Our compensation offering is designed to be locally relevant, competitive, and aligned with the expectations of current and future talent.

You Will Be Eligible To

Base salary + 10% annual performance bonus
Health Care, Dental, Life & Disability plan
24/7 Virtual Medical Consultations (Telus Health)
Company Pension Plan starting at up to 4.5%
3-weeks starting paid vacation, 5 sick day, 5 flex days, 1 floating holiday per year
Summer Friday Schedule from May to August
$600 subsidy towards physical wellness materials, at-home equipment, fitness memberships, etc.
35-hour work week with flexible working hours and work-from-home flexibility
Total tuition reimbursement for courses related to employment
Monthly Internet Reimbursement up to $60 per month
And much more…

Why it is great to work with us

Your career grows through your skills, your curiosity, and the people you work with. You join a global network where we learn from each other and share knowledge openly. We focus on long‑term development and encourage you to explore new ideas that help us move forward. Innovation is part of how we think and act – we test, improve, and use what we learn to create solutions that matter. You can make a meaningful impact by contributing with your insights and taking ownership of your work, supported by flexible ways of working and leaders who empower you.

Application process

About

Our selection process includes interviews and, for some roles, skills assessments that help us gain a deeper understanding of your profile. We look forward to getting to know you, learning about your strengths, and discussing how you can grow with us. If you have questions during the process or need support, please contact us:

Uniting curious minds

Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them.

Apply About employer

More about this job

Responsibilities

Provide technical troubleshooting and support to field technicians, distributors, and customers, while managing support requests, product failure analysis, quality complaints, and RMA coordination. Develop and deliver training, maintain product and technical knowledge, and support service department projects and organizational safety and quality policies.

Requirements

Requires strong technical knowledge of air compressors, electrical diagnostic skills, and a technical degree or diploma in engineering or a related field. Candidates should have customer-facing communication experience, computer literacy, training aptitude, a clean driver's abstract, and flexibility to travel within Canada; English fluency is required.

Skills

Air Compressor Technical Knowledge
Electrical Diagnostics
Technical Support
Equipment Troubleshooting
Customer Communication
Distributor Relations
Training Development
Training Facilitation
Ticketing System Management
Failure Analysis
Computer Literacy
Product Knowledge
Technical Documentation
Collaboration
Driving

Benefits

Annual Performance Bonus
Health Care
Dental Insurance
Life Insurance
Disability Insurance
Virtual Medical Consultations
Company Pension Plan
Paid Vacation
Sick Days
Flexible Days
Floating Holiday
Summer Friday Schedule
Physical Wellness Subsidy
Flexible Working Hours
Work-From-Home Flexibility
Tuition Reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Air Compressors
Atlas Copco Compressor Technique
Electrical Diagnostics
Technical Support
Field Service Technicians
Distributors
Ticketing System
ECB
APC
Equipment Failure Analysis
FRET
Diswant
Want
RMA
Troubleshooting
Knowledge Bases
Quality Complaints
Business Portal
Training Plan
Product Training
Customer Service
Computer Literacy
Windows
Hardware Setup
Environmental Health And Safety
Recycling
Sustainability
Quality Assurance

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