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Added 14 mins ago
GA
Customer Success Manager, Enterprise
GC AI
Canada
- Full-time
…B2B SaaS startup. You will work closely with Sales, Product, Support, and the founding team to make sure customers are successful from kickoff through…
Added 14 mins ago
ES
Senior Manager PA and DPM - 12 Months Contract- Express Scripts Canada
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- Full-time
…Services team works closely with the Account Management team to support clients’ PBM needs and provides clinical input on any organizational projects or initiatives requiring clinical…
Added 14 mins ago
AC
Regional Junior Category Manager
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Laval, QC
- Internship
The Junior Category Manager provides support to the Category and Merchandising Team and vendor partners in everyday functions of their categories. They are responsible for conducting…
Added 14 mins ago
ET
Java Technical Lead – Backend Development, AWS & DevOps
Expedite Talent Solutions
Montreal, QC
- Full-time
Build and support event-driven integrations using Apache Kafka.
Added 14 mins ago
SP
Lift Operations Supervisor
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BC · Sun Peaks Mountain, BC
- Full-time
…If this sounds like the ideal work environment, fill out an application to work, live and play where you…
Added 14 mins ago
S
Full Time Retail Associate (Optical): Victoria, BC
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Victoria, BC
- Full-time
In Canada, our support office is based in Burnaby, BC. Since entering the market in 2021, we’ve been scaling rapidly, now with over 250 locations nationwide. With advanced clinical…
Added 14 mins ago
S
Full Time Store Manager (Optical): Victoria, BC
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Victoria, BC
- Full-time
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Added 14 mins ago
Specialist Trainer
BHP
Canada
Beyond its scale, Jansen will create lasting value for people and communities. The project is expected to support approximately 5,500 jobs during construction and around 900 permanent roles…
Added 14 mins ago
SA
Order Entry Technician
Sonova AG
Mississauga, ON
- $17.95 CAD / hour
Regional Center Canada is seeking an Order Entry Technician to support order processing, data entry, and production routing. This role is responsible for entering orders into the computer…
Added 14 mins ago
CC
Financial Advisor
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- Full-time
Proactively identify members’ financial goals and provide advice and solutions to support their achievement
Added 15 mins ago
KA
Code With Your Explanation (Paid Data Task, Remote, Contract)
Kled AI
Remote, Canada
- $26 to $35 USD / hour
- Contract
- Remote
We are a consumer application where people upload their real photos, videos, and documents and get paid continuously.
Added 15 mins ago
KA
A Recipe You Actually Cook (Paid Data Task, Remote, Contract)
Kled AI
Remote, Canada
- $11 to $15 USD / hour
- Contract
- Remote
We are a consumer application where people upload their real photos, videos, and documents and get paid continuously.
Added 15 mins ago
NF
District Sales Manager- GTA (Scarborough)
Neo Financial
Toronto, ON · Scarborough, Ontario
- Full-time
Support Store Manager Success: Act as a key resource and support system for your Store Managers, providing guidance, coaching, and mentorship to ensure their individual and store-level…
Added 15 mins ago
NF
Regional Sales Director- GTA (Scarborough)
Neo Financial
Toronto, ON · Scarborough, Ontario
- Full-time
Manage and mentor District Managers. Provide ongoing coaching, support, and guidance to ensure they are effectively managing their teams and achieving sales targets.
Added 15 mins ago
NM
Planner, Shutdown
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- $85,400 to $113,900 CAD / year
- Full-time
Collaborate across departments to plan resources, materials, and contractor support.
Added 15 mins ago
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Member Services Rep
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- $17.95 CAD / hour
- Part-time
…supported tools to assist with tasks such as resume screening, application organization, and candidate communications. These tools are used to support efficiency and consistency in the…
Added 15 mins ago
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Added 15 mins ago
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- Full-time
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Added 15 mins ago
D
Intermediate Electrical Designer/Engineer
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Concord, ON
- $90,000 to $103,000 CAD / year
- Full-time
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Added 15 mins ago
JH
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- Full-time
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Added 15 mins ago
EG
Senior BIM Modeler – Civil 3D (Utilities, Roads & Surfaces)
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- $85,000 to $115,000 CAD / year
- Full-time
…infrastructure, regulatory submissions, and construction-phase support. The role operates within collaborative BIM environments utilizing cloud-based model management and multidisciplinary…
Added 15 mins ago
PC
Cloud Infrastructure Engineer, Senior Associate
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…handle data governance, quality control, and data integration to support business…
Added 28 mins ago
C
Analyste d'affaires
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- Full-time
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Added 28 mins ago
C
Senior Director, Transaction Management
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- Full-time
…will evolve into providing dedicated transaction management support for a single client. This is a hybrid position, offering a blend of in-office and remote…
Added 28 mins ago
A
Parts Advisor - Grande Prairie Nissan
AutoCanada
Grande Prairie, AB
- Other
…across Canada. Our national network provides opportunities and support to build the career that’s right for you. Working here is fast-paced, non-stop, and a little unpredictable - and we…

Atlas Copco

Compressor Technical Support Specialist

Calgary, AB, Canada

$600 subsidy towards physical wellness materials, at-home equipment, fitness memberships, etc. · Full-time

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Job details

Pay: $600 subsidy towards physical wellness materials, at-home equipment, fitness memberships, etc.
Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Your day-to-day

As our newest Technical Support Specialist, you will be responsible for providing day-to-day support to the field organization by solving technical problems and providing effective training materials.

This role is hybrid and requires in-office presence 3x per week. It is ideally based in Edmonton, Alberta, but is open to other locations.

This position reports to the Technical Support and Administration Manager.

Provide technical support to our Field Service Technicians and Distributors
Utilize the designated ticketing system to manage and prioritize incoming technical support requests within the established response time
Monitor the various databases and documentation related to the products (ex: ECB and APC)
Take charge of reporting and analyzing any equipment or product failures and recommend solutions (FRET, Diswant, Want)
Maintain a professional and positive relationship with distributors by providing product and service troubleshooting while educating about the features and benefits of their purchase/subscription
Ensure that all RMA requests are communicated to the relevant parties so that the parts can be shipped back to factory and inspected for analysis
Make use of knowledge bases and proprietary troubleshooting techniques to resolve customer’s technical issues in a timely and cost-effective manner
Document quality-related complaints from end users and enter them into the system (FRET, Diswant, Want)
Train and mentor Field Service Technicians, Sales Representatives and Customer Service and on our Business Portal
Participate in product and equipment training prior to implementation to ensure an ongoing knowledge base with Field Service Technicians and Distributors
Develop and implement a yearly training plan for the service department using available technologies and support
Maintain up-to-date knowledge on technical services and products within the industry
Support in other related tasks and projects
Comply with the organization’s environmental, health & safety, recycling, sustainability efforts and quality assurance policies and standards

Your Skills And Experience

Strong air compressor knowledge, specifically on a technical basis (any Atlas Copco Compressor Technique product knowledge would be an asset)
Strong electrical diagnostic skills combined with some form of technical degree (engineering, technical diploma, or similar)
Experience communicating with customers and/or distributors
Strong computer literacy skills (software, windows, hardware set up)
Strong communication skills and collaborative spirit when working with our employees from all departments and our customers
Proven interest in providing training materials and facilitating quality training presentations to employees
Flexibility to travel within Canada when needed
Must maintain a driver’s license with a clean drivers abstract
Fluency in English is required in order to communicate with colleagues and customers outside of Quebec.

Your Compensation And Benefits

At Atlas Copco Group, we are committed to fair and equitable compensation. Compensation is determined based on the position and its responsibilities, without regard to gender, race, ethnicity, religion, physical ability, sexual orientation, marital status, or any other protected characteristic. Our compensation offering is designed to be locally relevant, competitive, and aligned with the expectations of current and future talent.

You Will Be Eligible To

Base salary + 10% annual performance bonus
Health Care, Dental, Life & Disability plan
24/7 Virtual Medical Consultations (Telus Health)
Company Pension Plan starting at up to 4.5%
3-weeks starting paid vacation, 5 sick day, 5 flex days, 1 floating holiday per year
Summer Friday Schedule from May to August
$600 subsidy towards physical wellness materials, at-home equipment, fitness memberships, etc.
35-hour work week with flexible working hours and work-from-home flexibility
Total tuition reimbursement for courses related to employment
Monthly Internet Reimbursement up to $60 per month
And much more…

Why it is great to work with us

Your career grows through your skills, your curiosity, and the people you work with. You join a global network where we learn from each other and share knowledge openly. We focus on long‑term development and encourage you to explore new ideas that help us move forward. Innovation is part of how we think and act – we test, improve, and use what we learn to create solutions that matter. You can make a meaningful impact by contributing with your insights and taking ownership of your work, supported by flexible ways of working and leaders who empower you.

Application process

About

Our selection process includes interviews and, for some roles, skills assessments that help us gain a deeper understanding of your profile. We look forward to getting to know you, learning about your strengths, and discussing how you can grow with us. If you have questions during the process or need support, please contact us:

Uniting curious minds

Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them.

Apply About employer

More about this job

Responsibilities

Provide technical troubleshooting and support to field technicians, distributors, and customers, while managing support requests, product failure analysis, quality complaints, and RMA coordination. Develop and deliver training for service teams and distributors, maintain product knowledge and documentation, and contribute to related projects and organizational safety and quality standards.

Requirements

Requires strong technical knowledge of air compressors, electrical diagnostic skills, and a technical degree or diploma in engineering or a related field. Candidates should have customer-facing communication experience, computer literacy, training capability, flexibility to travel within Canada, a clean driver's abstract, and fluency in English.

Skills

Air Compressor Technical Knowledge
Electrical Diagnostics
Technical Support
Troubleshooting
Customer Communication
Distributor Relations
Training Development
Training Facilitation
Ticketing System Management
Failure Analysis
Computer Literacy
Product Knowledge
Technical Documentation
Communication
Collaboration

Benefits

Annual Performance Bonus
Health Care
Dental Insurance
Life Insurance
Disability Insurance
Virtual Medical Consultations
Company Pension Plan
Paid Vacation
Sick Days
Flexible Days
Floating Holiday
Summer Friday Schedule
Physical Wellness Subsidy
Flexible Working Hours
Work-From-Home Flexibility
Tuition Reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Air Compressors
Atlas Copco Compressor Technique
Electrical Diagnostics
Technical Support
Field Service Technicians
Distributors
Ticketing System
ECB
APC
Equipment Failure Analysis
FRET
Diswant
Want
Return Merchandise Authorization
Troubleshooting
Knowledge Bases
Quality Complaints
Business Portal
Training Plan
Product Training
Computer Literacy
Software
Windows
Hardware Setup
Environmental Health and Safety
Recycling
Sustainability
Quality Assurance

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