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Added 19 hours ago
ML
Manager, HR Services
Maple Leaf Foods Inc
Mississauga, ON
- $96,000 to $141,000 CAD / year
- Full-time
Identify, prioritize, and implement opportunities to enhance HR service delivery through process optimization, AI, automation, and other enabling technologies, including employee and…
Added 20 hours ago
UR
Information Technology Manager
Universal Realty Group
Halifax, NS
- Full-time
The ideal candidate has extensive knowledge of network maintenance, experience as a manager, and advanced industry knowledge to keep us on the cutting edge. The IT manager will have an…
Added 1 day ago
TN
Warehouse Worker-Outbound, Days (Up-to 4 mos Term)
The North West Company
Winnipeg, MB
- Part-time
…distributing products to our stores through order picking, ticketing, packing, as well as shipping and…
Added 1 day ago
AL
Customer Support Analyst - Bilingual (FRENCH)
AGDATA, LP
Cambridge, ON
- Full-time
Diagnose, investigate, and resolve customer data submission issues while educating customers on resolutions and best practices
Added 1 day ago
AC
Compressor Technical Support Specialist
Atlas Copco
Calgary, AB
- Full-time
Train and mentor Field Service Technicians, Sales Representatives and Customer Service and on our Business Portal
Added 1 day ago
AC
Compressor Technical Support Specialist
Atlas Copco
AB · Edmonton, AB
- Full-time
Train and mentor Field Service Technicians, Sales Representatives and Customer Service and on our Business Portal
Added 1 day ago
SH
Technical Support Coordinator – 2-Month Fixed-Term (Markham, On-Site)
Sentrex Health Solutions
Markham, ON
- Full-time
Bring forward ideas to improve service efficiency or quality to the Senior Manager, IT Operations and Infrastructure
Added 1 day ago
Customer Support Analyst - Bilingual (FRENCH)
a42f2e0b-2d4a-4df5-a7d9-43a8b36fe9f3
Cambridge, ON
Diagnose, investigate, and resolve customer data submission issues while educating customers on resolutions and best practices
Added 2 days ago
CO
IT Technician I (FT, Permanent)
City of Dawson Creek
Dawson Creek, BC
- Full-time
…information technology services. The position is responsible for service desk activities, user onboarding and offboarding, Microsoft 365 support, technology asset management, and the…
Added 2 days ago
GU
HR Assistant (12-month FTC)
GenesisCare UK
Windsor, ON
- Contract
Manage the People & Culture inbox and ticketing system, responding to employee and manager queries within agreed service levels.
Added 5 days ago
C
Service Delivery Manager
CBRE
Toronto, ON
- Full-time
Serve as the primary client-facing contact for a portfolio of accounts, leading service reviews and building long-term relationships.
Added 5 days ago
LN
Ticketing Intern (Winter 2027)
Live Nation Entertainment
Toronto, ON
- Part-time
This is a full-time, fixed-term position from January from April 2027. The Ticketing Intern position is a detail-oriented position that requires excellent organizational skills, and…
Added 6 days ago
BT
Residential Project Coordinator
Beanfield Technologies Inc.
Toronto, ON
- $55,000 CAD / year
- Contract
Beanfield is looking for a Residential Order Coordinator! Reporting to the Residential Coordinator Manager, the Residential Order Coordinator will work closely and simultaneously with…
Added 6 days ago
B
Residential Project Coordinator
Beanfield
Toronto, ON
- $55,000 CAD / year
- Contract
Beanfield is looking for a Residential Order Coordinator! Reporting to the Residential Coordinator Manager, the Residential Order Coordinator will work closely and simultaneously with…
Added 7 days ago
OH
Analyst, Application Support
Ontario Health | Santé Ontario
Toronto, ON
- Full-time
…operated by DxH. The role manages complex production incidents and service requests, investigates application issues, and represents the voice of the customer when issues require escalation…
Added 7 days ago
CC
IT Coordinator & Technical Support Specialist
Carlson Construction Group
North Vancouver, BC
- $75,000 to $80,000 CAD / year
- Full-time
Analyze recurring service issues and recommend long-term solutions.
Added 7 days ago
ED
CAL 3 Data Center Manager - Relocation Assistance Possible | Responsable du centre de données - Possibilité d'aide à la relocalisation
Estruxture Data Centers
AB · Rocky View County, Alberta
- Full-time
The Manager, Data Center Operations (DCM) is a critical operational role overseeing the day-to-day management of our Cal-3 data center. You will be responsible for leading a team of data…
Added 7 days ago
OH
Analyst, Application Support
Ontario Health
Toronto, ON
- Full-time
…operated by DxH. The role manages complex production incidents and service requests, investigates application issues, and represents the voice of the customer when issues require escalation…
Added 12 days ago
F(
Customer Success Manager - SMB
Fours (formerly Suger)
Vancouver, BC
- Full-time
We're hiring an SMB Customer Success Manager (Eastern Time) to join our growing CS team. You'll own a book of approximately 50-70 SMB accounts (up to $25K ARR per account, totaling 1M+…
Added 13 days ago
CN
Agent, Station
Canadian North
Gjoa Haven, NU
- From $21.5 CAD / hour
- Part-time
Must have completed grade 10 or have equivalent job experience in the related areas: warehouse, customer service, etc;
Added 13 days ago
HS
Technical Customer Support
Henry Schein One UK
Surrey, BC
- Full-time
…troubleshooting, resolving, and accurately documenting incoming customer support tickets related to the supported software. You will identify root causes, provide clear guidance, and…
Added 13 days ago
SO
Technical Customer Support
Software of Excellence
Surrey, BC
- Full-time
…troubleshooting, resolving, and accurately documenting incoming customer support tickets related to the supported software. You will identify root causes, provide clear guidance, and…
Added 13 days ago
LA
Support Analyst
Legislative Assembly of Ontario / Assemblée législative de l’Ontario
Toronto, ON
- Full-time
…Branch. As a valued member of our team, reporting directly to the Manager, Service Desk, you will collaborate closely with a dynamic group of IT…
Added 13 days ago
P
Gestionnaire de comptes, Ventes de billets, service et activation | Account Manager, Ticket Sales, Service & Activation
PWHL
Montreal, QC
- Full-time
The Account Manager, Ticket Sales, Service & Activation is responsible for driving ticket sales,
Added 13 days ago
ML
Manager, HR Services
Maple Leaf Foods Inc
Mississauga, ON
- $96,000 to $141,000 CAD / year
- Full-time
Identify, prioritize, and implement opportunities to enhance HR service delivery through process optimization, AI, automation, and other enabling technologies, including employee and…

Atlas Copco

Compressor Technical Support Specialist

Calgary, AB, Canada

$600 subsidy towards physical wellness materials, at-home equipment, fitness memberships, etc. · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $600 subsidy towards physical wellness materials, at-home equipment, fitness memberships, etc.
Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Your day-to-day

As our newest Technical Support Specialist, you will be responsible for providing day-to-day support to the field organization by solving technical problems and providing effective training materials.

This role is hybrid and requires in-office presence 3x per week. It is ideally based in Edmonton, Alberta, but is open to other locations.

This position reports to the Technical Support and Administration Manager.

Provide technical support to our Field Service Technicians and Distributors
Utilize the designated ticketing system to manage and prioritize incoming technical support requests within the established response time
Monitor the various databases and documentation related to the products (ex: ECB and APC)
Take charge of reporting and analyzing any equipment or product failures and recommend solutions (FRET, Diswant, Want)
Maintain a professional and positive relationship with distributors by providing product and service troubleshooting while educating about the features and benefits of their purchase/subscription
Ensure that all RMA requests are communicated to the relevant parties so that the parts can be shipped back to factory and inspected for analysis
Make use of knowledge bases and proprietary troubleshooting techniques to resolve customer’s technical issues in a timely and cost-effective manner
Document quality-related complaints from end users and enter them into the system (FRET, Diswant, Want)
Train and mentor Field Service Technicians, Sales Representatives and Customer Service and on our Business Portal
Participate in product and equipment training prior to implementation to ensure an ongoing knowledge base with Field Service Technicians and Distributors
Develop and implement a yearly training plan for the service department using available technologies and support
Maintain up-to-date knowledge on technical services and products within the industry
Support in other related tasks and projects
Comply with the organization’s environmental, health & safety, recycling, sustainability efforts and quality assurance policies and standards

Your Skills And Experience

Strong air compressor knowledge, specifically on a technical basis (any Atlas Copco Compressor Technique product knowledge would be an asset)
Strong electrical diagnostic skills combined with some form of technical degree (engineering, technical diploma, or similar)
Experience communicating with customers and/or distributors
Strong computer literacy skills (software, windows, hardware set up)
Strong communication skills and collaborative spirit when working with our employees from all departments and our customers
Proven interest in providing training materials and facilitating quality training presentations to employees
Flexibility to travel within Canada when needed
Must maintain a driver’s license with a clean drivers abstract
Fluency in English is required in order to communicate with colleagues and customers outside of Quebec.

Your Compensation And Benefits

At Atlas Copco Group, we are committed to fair and equitable compensation. Compensation is determined based on the position and its responsibilities, without regard to gender, race, ethnicity, religion, physical ability, sexual orientation, marital status, or any other protected characteristic. Our compensation offering is designed to be locally relevant, competitive, and aligned with the expectations of current and future talent.

You Will Be Eligible To

Base salary + 10% annual performance bonus
Health Care, Dental, Life & Disability plan
24/7 Virtual Medical Consultations (Telus Health)
Company Pension Plan starting at up to 4.5%
3-weeks starting paid vacation, 5 sick day, 5 flex days, 1 floating holiday per year
Summer Friday Schedule from May to August
$600 subsidy towards physical wellness materials, at-home equipment, fitness memberships, etc.
35-hour work week with flexible working hours and work-from-home flexibility
Total tuition reimbursement for courses related to employment
Monthly Internet Reimbursement up to $60 per month
And much more…

Why it is great to work with us

Your career grows through your skills, your curiosity, and the people you work with. You join a global network where we learn from each other and share knowledge openly. We focus on long‑term development and encourage you to explore new ideas that help us move forward. Innovation is part of how we think and act – we test, improve, and use what we learn to create solutions that matter. You can make a meaningful impact by contributing with your insights and taking ownership of your work, supported by flexible ways of working and leaders who empower you.

Application process

About

Our selection process includes interviews and, for some roles, skills assessments that help us gain a deeper understanding of your profile. We look forward to getting to know you, learning about your strengths, and discussing how you can grow with us. If you have questions during the process or need support, please contact us:

Uniting curious minds

Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them.

Apply About employer

More about this job

Responsibilities

Provide technical troubleshooting and support to field technicians, distributors, and customers, while managing support requests, product failure analysis, quality complaints, and RMA coordination. Develop and deliver training for service teams and distributors, maintain product knowledge and documentation, and contribute to related projects and organizational safety and quality standards.

Requirements

Requires strong technical knowledge of air compressors, electrical diagnostic skills, and a technical degree or diploma in engineering or a related field. Candidates should have customer-facing communication experience, computer literacy, training capability, flexibility to travel within Canada, a clean driver's abstract, and fluency in English.

Skills

Air Compressor Technical Knowledge
Electrical Diagnostics
Technical Support
Troubleshooting
Customer Communication
Distributor Relations
Training Development
Training Facilitation
Ticketing System Management
Failure Analysis
Computer Literacy
Product Knowledge
Technical Documentation
Communication
Collaboration

Benefits

Annual Performance Bonus
Health Care
Dental Insurance
Life Insurance
Disability Insurance
Virtual Medical Consultations
Company Pension Plan
Paid Vacation
Sick Days
Flexible Days
Floating Holiday
Summer Friday Schedule
Physical Wellness Subsidy
Flexible Working Hours
Work-From-Home Flexibility
Tuition Reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Air Compressors
Atlas Copco Compressor Technique
Electrical Diagnostics
Technical Support
Field Service Technicians
Distributors
Ticketing System
ECB
APC
Equipment Failure Analysis
FRET
Diswant
Want
Return Merchandise Authorization
Troubleshooting
Knowledge Bases
Quality Complaints
Business Portal
Training Plan
Product Training
Computer Literacy
Software
Windows
Hardware Setup
Environmental Health and Safety
Recycling
Sustainability
Quality Assurance

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