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Added 13 mins ago
BG
Foreman Service_CA
Brandt Group of Companies
Rocky View No 44, AB · Rocky View County, AB
- Full-time
Advise the Service Manager of all customer complaints to ensure timely resolution and maintain service quality.
Added 13 mins ago
BG
Foreman
Brandt Group of Companies
Rocky View No 44, AB · Rocky View County, AB
- Full-time
Advises Service Manager or Service Location Manager of all customer complaints
Added 13 mins ago
BH
Property Representative 1 - Distribution Acquisitions
BC Hydro
Vancouver, BC
- Full-time
…researches and analyzes property rights, physical attributes and/or customer requests; determines financial impacts, feasibility and prepares reports and recommendations; prepares budget…
Added 13 mins ago
KS
Engineering Manager - Industrial Automation & Power Systems
Kinetic Search Group
Vancouver, BC · Greater Vancouver Metropolitan Area
- $170,000 to $190,000 CAD / year
- Full-time
With an established presence in the Canadian industrial marketplace and a diverse customer base across mining, forestry, pulp and paper, manufacturing, water and wastewater, marine, and…
Added 13 mins ago
T
Security Manager
TERAGO
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Set and enforce standards for Windows and Linux hardening, vulnerability management, remediation, and patching service levels.
Added 14 mins ago
SC
Member Service Representative III
Sunrise Credit Union
Strathclair, MB
- Full-time
Under general supervision, performs a variety of member client service within clearly defined policies and procedures. Promotes, up sells and cross sells the full range of deposit and…
Added 14 mins ago
VE
Account Manager - Chemical Water Treatment Solutions
Veolia Environnement SA
Toronto, ON
- Full-time
We're seeking an experienced Account Manager in CSM to work closely with customers across diverse industries, creating advanced chemical water and process treatment solutions. You'll be…
Added 14 mins ago
Clerk Grade 2, Building Safety Systems
Toronto Community Housing or Toronto Seniors Housing
Toronto, ON
Three (3) weeks paid annual vacation days, increasing with years of service;
Added 14 mins ago
TI
Project Engineer (Laval)
Trane Italia
Laval, QC · Longueuil, QC
- Full-time
…requirements. Works directly on the project team to assist the Project…
Added 28 mins ago
BG
Dealer Development Sales Coordinator
Brandt Group of Companies
Regina, SK
- Full-time
…presentations and sales resources that improve dealer and Territory Manager performance and business planning (45%). The third will be backup support for the order desk with a speciality…
Added 28 mins ago
BG
Service Technician - Field
Brandt Group of Companies
Regina, SK
- Full-time
The Field Service Technician is responsible for independently performing basic to complex diagnostics, service maintenance and repair work on customer equipment efficiently in a field…
Added 28 mins ago
G
Account Service Manager - Toronto (CN Bilingual)
Geek+
Toronto, ON
- Full-time
Minimum 2 years in customer service, preferably in a technical, engineering, software or automation-related field.
Added 28 mins ago
TH
MERCHANDISING SPECIALIST - LIVE GOODS
The Home Depot
Canada
- Full-time
…resolves store and vendor issues, and ensures a high level of service to internal and external…
Added 28 mins ago
BV
JUNIOR ASSISTANT MANAGER
Bikini Village
Mont-Royal, QC
- Full-time
Keep the store running smoothly and ensure your team provides outstanding customer service;
Added 28 mins ago
S
DERMS and Flexibility Solutions Specialist
Survalent
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Build technical relationships with utilities, aggregators, system integrators, and technology partners, and help transfer knowledge to Customer Success and System Specialists.
Added 28 mins ago
AW
Production Project Manager
Axine Water Technologies
Vancouver, BC
- $115,000 to $145,000 CAD / year
- Full-time
…with electraCLEAR™ systems treating industrial wastewater at customer sites across the US, Mexico, and Puerto Rico. As demand accelerates, we need a Project/Production Manager to own…
Added 28 mins ago
CO
Temporary Solutions Integration Specialist (up to 8 months)
City of Saint John
Saint John, NB
- Temporary
Under the direction of the IT Manager, the position is responsible for administration, implementation, and maintenance of the City’s website, web-based applications, software, data…
Added 28 mins ago
BG
Foreman - Construction and Forestry
Brandt Group of Companies
Campbell River, BC
- Full-time
Advise the Service Manager of all customer complaints to ensure timely resolution and maintain service quality.
Added 28 mins ago
BG
Foreman Service
Brandt Group of Companies
Prince George, BC
- Full-time
Advise the Service Manager of all customer complaints to ensure timely resolution and maintain service quality.
Added 28 mins ago
BG
Service Technician - Field
Brandt Group of Companies
Mount Pearl, NL
- Full-time
The Field Service Technician is responsible for independently performing basic to complex diagnostics, service maintenance and repair work on customer equipment efficiently in a field…
Added 43 mins ago
CO
Engineering Design Technologist
City of Belleville
Belleville, ON
- $32.19 to $37 CAD / hour
- Full-time
Communicate professionally, and effectively with all stakeholders and members of the general public, promoting a high standard of customer service.
Added 43 mins ago
UO
Programmer Analyst II
University of British Columbia
Vancouver, BC · UBCV | The Leonard S. Klinck Building (LSK)
- $8,810.92 to $13,202.5 CAD / month
- Full-time
The incumbent is a member of the Enterprise Automation and Solution Delivery (EASD) team, reporting to the Senior Manager, EASD. Work may also be directed and reviewed by a Delivery Manager…
Added 43 mins ago
UO
Programmer Analyst II
University of British Columbia
Vancouver, BC · UBCV | The Leonard S. Klinck Building (LSK)
- $8,810.92 to $13,202.5 CAD / month
- Full-time
The incumbent is a member of the Enterprise Automation and Solution Delivery (EASD) team, reporting to the Senior Manager, EASD. Work may also be directed and reviewed by a Delivery Manager…
Added 43 mins ago
T
Vendor Manager II
TD
Toronto, ON
- Full-time
Monitor service, productivity and assess efficiency levels within own function and implement continuous process / performance improvements where opportunities exists
Added 43 mins ago
T
Software Engineer III
TD
Toronto, ON
- Full-time
…enterprise-grade platforms and complex initiatives. You set technical direction, define and govern architecture, and lead delivery execution for a specific solution area while influencing…

Atlas Copco

Compressor Technical Support Specialist

Calgary, AB, Canada

$600 subsidy towards physical wellness materials, at-home equipment, fitness memberships, etc. · Full-time

Apply About employer

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Job details

Pay: $600 subsidy towards physical wellness materials, at-home equipment, fitness memberships, etc.
Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Your day-to-day

As our newest Technical Support Specialist, you will be responsible for providing day-to-day support to the field organization by solving technical problems and providing effective training materials.

This role is hybrid and requires in-office presence 3x per week. It is ideally based in Edmonton, Alberta, but is open to other locations.

This position reports to the Technical Support and Administration Manager.

Provide technical support to our Field Service Technicians and Distributors
Utilize the designated ticketing system to manage and prioritize incoming technical support requests within the established response time
Monitor the various databases and documentation related to the products (ex: ECB and APC)
Take charge of reporting and analyzing any equipment or product failures and recommend solutions (FRET, Diswant, Want)
Maintain a professional and positive relationship with distributors by providing product and service troubleshooting while educating about the features and benefits of their purchase/subscription
Ensure that all RMA requests are communicated to the relevant parties so that the parts can be shipped back to factory and inspected for analysis
Make use of knowledge bases and proprietary troubleshooting techniques to resolve customer’s technical issues in a timely and cost-effective manner
Document quality-related complaints from end users and enter them into the system (FRET, Diswant, Want)
Train and mentor Field Service Technicians, Sales Representatives and Customer Service and on our Business Portal
Participate in product and equipment training prior to implementation to ensure an ongoing knowledge base with Field Service Technicians and Distributors
Develop and implement a yearly training plan for the service department using available technologies and support
Maintain up-to-date knowledge on technical services and products within the industry
Support in other related tasks and projects
Comply with the organization’s environmental, health & safety, recycling, sustainability efforts and quality assurance policies and standards

Your Skills And Experience

Strong air compressor knowledge, specifically on a technical basis (any Atlas Copco Compressor Technique product knowledge would be an asset)
Strong electrical diagnostic skills combined with some form of technical degree (engineering, technical diploma, or similar)
Experience communicating with customers and/or distributors
Strong computer literacy skills (software, windows, hardware set up)
Strong communication skills and collaborative spirit when working with our employees from all departments and our customers
Proven interest in providing training materials and facilitating quality training presentations to employees
Flexibility to travel within Canada when needed
Must maintain a driver’s license with a clean drivers abstract
Fluency in English is required in order to communicate with colleagues and customers outside of Quebec.

Your Compensation And Benefits

At Atlas Copco Group, we are committed to fair and equitable compensation. Compensation is determined based on the position and its responsibilities, without regard to gender, race, ethnicity, religion, physical ability, sexual orientation, marital status, or any other protected characteristic. Our compensation offering is designed to be locally relevant, competitive, and aligned with the expectations of current and future talent.

You Will Be Eligible To

Base salary + 10% annual performance bonus
Health Care, Dental, Life & Disability plan
24/7 Virtual Medical Consultations (Telus Health)
Company Pension Plan starting at up to 4.5%
3-weeks starting paid vacation, 5 sick day, 5 flex days, 1 floating holiday per year
Summer Friday Schedule from May to August
$600 subsidy towards physical wellness materials, at-home equipment, fitness memberships, etc.
35-hour work week with flexible working hours and work-from-home flexibility
Total tuition reimbursement for courses related to employment
Monthly Internet Reimbursement up to $60 per month
And much more…

Why it is great to work with us

Your career grows through your skills, your curiosity, and the people you work with. You join a global network where we learn from each other and share knowledge openly. We focus on long‑term development and encourage you to explore new ideas that help us move forward. Innovation is part of how we think and act – we test, improve, and use what we learn to create solutions that matter. You can make a meaningful impact by contributing with your insights and taking ownership of your work, supported by flexible ways of working and leaders who empower you.

Application process

About

Our selection process includes interviews and, for some roles, skills assessments that help us gain a deeper understanding of your profile. We look forward to getting to know you, learning about your strengths, and discussing how you can grow with us. If you have questions during the process or need support, please contact us:

Uniting curious minds

Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them.

Apply About employer

More about this job

Responsibilities

Provide technical troubleshooting and support to field technicians, distributors, and customers, while managing support requests, product failure analysis, quality complaints, and RMA coordination. Develop and deliver training for service teams and distributors, maintain product knowledge and documentation, and contribute to related projects and organizational safety and quality standards.

Requirements

Requires strong technical knowledge of air compressors, electrical diagnostic skills, and a technical degree or diploma in engineering or a related field. Candidates should have customer-facing communication experience, computer literacy, training capability, flexibility to travel within Canada, a clean driver's abstract, and fluency in English.

Skills

Air Compressor Technical Knowledge
Electrical Diagnostics
Technical Support
Troubleshooting
Customer Communication
Distributor Relations
Training Development
Training Facilitation
Ticketing System Management
Failure Analysis
Computer Literacy
Product Knowledge
Technical Documentation
Communication
Collaboration

Benefits

Annual Performance Bonus
Health Care
Dental Insurance
Life Insurance
Disability Insurance
Virtual Medical Consultations
Company Pension Plan
Paid Vacation
Sick Days
Flexible Days
Floating Holiday
Summer Friday Schedule
Physical Wellness Subsidy
Flexible Working Hours
Work-From-Home Flexibility
Tuition Reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Air Compressors
Atlas Copco Compressor Technique
Electrical Diagnostics
Technical Support
Field Service Technicians
Distributors
Ticketing System
ECB
APC
Equipment Failure Analysis
FRET
Diswant
Want
Return Merchandise Authorization
Troubleshooting
Knowledge Bases
Quality Complaints
Business Portal
Training Plan
Product Training
Computer Literacy
Software
Windows
Hardware Setup
Environmental Health and Safety
Recycling
Sustainability
Quality Assurance

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