Jobs in Canada

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Added 7 hours ago
Sales Associate - Kia of Hamilton
AutoCanada Inc.
Hamilton, ON
$45,000 to $90,000 CAD / year
Full-time
Possession of authorized documentation required to gain employment, in addition to having a current, valid CA-issued Driver’s License and acceptable Driver’s Abstract
Added 7 hours ago
Sales Associate - Mark Wilson's Better used cars
AutoCanada Inc.
Guelph, ON
$70,000 to $120,000 CAD / year
Full-time
Possession of authorized documentation required to gain employment, in addition to having a current, valid CA-issued Driver’s License and acceptable Driver’s Abstract
Added 7 hours ago
Detail Technician
Davis Automotive Group
Fort Macleod, AB
$18 to $20 CAD / hour
Full-time
We offer paid Flex Days in addition to paid vacation, so you don't have to waste precious vacation days if you are sick or need to go to an appointment
Added 7 hours ago
Sales Associate - Mark Wilson's Better used cars
AutoCanada
Guelph, ON
$70,000 to $120,000 CAD / year
Full-time
Possession of authorized documentation required to gain employment, in addition to having a current, valid CA-issued Driver’s License and acceptable Driver’s Abstract
Added 7 hours ago
Health and Safety Programs Advisor
ATCO Group
Calgary, AB
Full-time
Added 8 hours ago
Multimedia Designer
Northern Employment Solutions Inc
Sudbury, ON
Full-time
Valid driver's licence and reliable transportation for on-location productions
Added 8 hours ago
Building Mechanical Maintenance Technician (HVAC)
Legislative Assembly of British Columbia
Victoria, BC
Full-time
…flexible work arrangements, including modified work weeks (flex days) and hybrid work schedules (onsite/remote) to eligible positions. Management employees are eligible for Time Off in…
Added 8 hours ago
Repair Planner/Collision Estimator - UCC Rochdale
Capital Automotive Group
Regina, SK · UCC
Full-time
True Work/Life Balance: Paid flex time and predictable scheduling so you can actually enjoy your time off.
Added 8 hours ago
Repair Planner/Collision Estimator - UCC Rochdale
Universal Collision Centre
Regina, SK · UCC
Full-time
True Work/Life Balance: Paid flex time and predictable scheduling so you can actually enjoy your time off.
Added 8 hours ago
Global Business Development Executive
Geotab
Oakville, ON · Burnaby, BC
…optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory…
Added 9 hours ago
H&S Coordinator
Cascades
Burnaby, BC
Full-time
Wellness Benefits: Employee and Family Assistance Plan, Lifestyle Flex Benefit Allowance
Added 10 hours ago
FLD - Field Services NOC Analyst
F12.net
Edmonton, AB
Added 10 hours ago
Heavy Duty Mechanic - SIGNING BONUS OFFERED
Davis Automotive Group
Nisku, AB
$44 to $50 CAD / hour
Full-time
Added 10 hours ago
Health and Safety Programs Advisor
ATCO
Calgary, AB
Full-time
Added 11 hours ago
General Repair Technician
BGIS
Moncton, NB
Full-time
Added 11 hours ago
Manager, Restructuring
Doane Grant Thornton LLP
AB · Edmonton, AB
Full-time
Access to a car and possession of a valid driver’s license, and ability to travel to the US is required
Added 11 hours ago
General Repair Technician
BGIS
Halifax, NS
Full-time
Added 12 hours ago
Technical Support Specialist
Atlas Copco
AB · Edmonton, AB
Full-time
Must maintain a driver’s license with a clean drivers abstract
Added 12 hours ago
Technical Support Specialist
Atlas Copco
Calgary, AB
Full-time
Must maintain a driver’s license with a clean drivers abstract
Added 12 hours ago
Area Manager, Property Management
Onward
Calgary, AB
Full-time
Valid driver’s license and reliable transportation (for properties that may require travel).
Added 12 hours ago
General Repair Technician
BGIS
Halifax, NS
Full-time
Added 12 hours ago
General Repair Technician
BGIS
Moncton, NB
Full-time
Added 13 hours ago
Retail Execution Manager
Canadian Tire Corporation
MB · SK
Full-time
…savings programs for eligible employees. As part of our enhanced flex benefits program, we offer mental health benefits in the amount of $5,000 per year for benefits-eligible employees and…
Added 13 hours ago
Retail Execution Manager
Canadian Tire Corporation
ON
Full-time
…savings programs for eligible employees. As part of our enhanced flex benefits program, we offer mental health benefits in the amount of $5,000 per year for benefits-eligible employees and…
Added 13 hours ago
Retail Execution Manager
Canadian Tire Corporation
ON
Full-time
A valid driver’s license and access to a vehicle are required.

Atlas Copco

Technical Support Specialist

AB, Canada
Edmonton, AB, Canada

Pay: $600 subsidy towards physical wellness materials, at-home equipment, fitness memberships, etc.
Job type: Full-time
Apply by: Oct 23, 2026
Posting language: English
Posted: Sep 23, 2026

Apply About employer

Applications open in a new tab.

Original job description

Your day-to-day

As our newest Technical Support Specialist, you will be responsible for providing day-to-day support to the field organization by solving technical problems and providing effective training materials.

This role is hybrid and requires in-office presence 3x per week. It is ideally based in Edmonton, Alberta, but is open to other locations.

This position reports to the Technical Support and Administration Manager.

Provide technical support to our Field Service Technicians and Distributors
Utilize the designated ticketing system to manage and prioritize incoming technical support requests within the established response time
Monitor the various databases and documentation related to the products (ex: ECB and APC)
Take charge of reporting and analyzing any equipment or product failures and recommend solutions (FRET, Diswant, Want)
Maintain a professional and positive relationship with distributors by providing product and service troubleshooting while educating about the features and benefits of their purchase/subscription
Ensure that all RMA requests are communicated to the relevant parties so that the parts can be shipped back to factory and inspected for analysis
Make use of knowledge bases and proprietary troubleshooting techniques to resolve customer’s technical issues in a timely and cost-effective manner
Document quality-related complaints from end users and enter them into the system (FRET, Diswant, Want)
Train and mentor Field Service Technicians, Sales Representatives and Customer Service and on our Business Portal
Participate in product and equipment training prior to implementation to ensure an ongoing knowledge base with Field Service Technicians and Distributors
Develop and implement a yearly training plan for the service department using available technologies and support
Maintain up-to-date knowledge on technical services and products within the industry
Support in other related tasks and projects
Comply with the organization’s environmental, health & safety, recycling, sustainability efforts and quality assurance policies and standards

Your Skills And Experience

Strong air compressor knowledge, specifically on a technical basis (any Atlas Copco Compressor Technique product knowledge would be an asset)
Strong electrical diagnostic skills combined with some form of technical degree (engineering, technical diploma, or similar)
Experience communicating with customers and/or distributors
Strong computer literacy skills (software, windows, hardware set up)
Strong communication skills and collaborative spirit when working with our employees from all departments and our customers
Proven interest in providing training materials and facilitating quality training presentations to employees
Flexibility to travel within Canada when needed
Must maintain a driver’s license with a clean drivers abstract
Fluency in English is required in order to communicate with colleagues and customers outside of Quebec.

Your Compensation And Benefits

At Atlas Copco Group, we are committed to fair and equitable compensation. Compensation is determined based on the position and its responsibilities, without regard to gender, race, ethnicity, religion, physical ability, sexual orientation, marital status, or any other protected characteristic. Our compensation offering is designed to be locally relevant, competitive, and aligned with the expectations of current and future talent.

You Will Be Eligible To

Base salary + 10% annual performance bonus
Health Care, Dental, Life & Disability plan
24/7 Virtual Medical Consultations (Telus Health)
Company Pension Plan starting at up to 4.5%
3-weeks starting paid vacation, 5 sick day, 5 flex days, 1 floating holiday per year
Summer Friday Schedule from May to August
$600 subsidy towards physical wellness materials, at-home equipment, fitness memberships, etc.
35-hour work week with flexible working hours and work-from-home flexibility
Total tuition reimbursement for courses related to employment
Monthly Internet Reimbursement up to $60 per month
And much more…

Why it is great to work with us

Your career grows through your skills, your curiosity, and the people you work with. You join a global network where we learn from each other and share knowledge openly. We focus on long‑term development and encourage you to explore new ideas that help us move forward. Innovation is part of how we think and act – we test, improve, and use what we learn to create solutions that matter. You can make a meaningful impact by contributing with your insights and taking ownership of your work, supported by flexible ways of working and leaders who empower you.

Application process

About

Our selection process includes interviews and, for some roles, skills assessments that help us gain a deeper understanding of your profile. We look forward to getting to know you, learning about your strengths, and discussing how you can grow with us. If you have questions during the process or need support, please contact us:

Uniting curious minds

Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them.

Apply About employer

More about this job

Responsibilities

Provide technical support and troubleshooting for field technicians, distributors, and customers, while managing support tickets, product failure reports, and quality complaints. Develop and deliver training, maintain product knowledge and documentation, coordinate return authorizations, and support service department projects and compliance efforts.

Requirements

Candidates should have strong technical knowledge of air compressors, electrical diagnostic skills, and a technical degree, diploma, or similar background. They should also bring customer communication experience, computer literacy, training capability, a clean driver's abstract, and the ability to travel within Canada; English fluency is required.

Skills

Air Compressor Technical Knowledge
Electrical Diagnostics
Technical Support
Customer Communication
Distributor Relations
Ticketing System Management
Troubleshooting
Failure Analysis
Training Development
Training Facilitation
Computer Literacy
Product Knowledge
Technical Documentation
Collaboration
Travel Flexibility

Benefits

Annual Performance Bonus
Health Insurance
Dental Insurance
Life Insurance
Disability Insurance
Virtual Medical Consultations
Company Pension Plan
Paid Vacation
Sick Days
Flexible Days
Floating Holiday
Summer Friday Schedule
Physical Wellness Subsidy
Flexible Working Hours
Work-From-Home Flexibility
Tuition Reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Air Compressors
Atlas Copco Compressor Technique
Electrical Diagnostics
Technical Support
Field Service Technicians
Distributors
Ticketing System
ECB
APC
FRET
Diswant
Want
Failure Analysis
Troubleshooting
Return Merchandise Authorization
Knowledge Bases
Business Portal
Training Materials
Product Training
Quality Assurance
Environmental Health And Safety
Recycling
Sustainability
Windows
Hardware Setup
Customer Service

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