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Added 7 mins ago
M
Manager of Housekeeping and Laundry
Maquise
Orillia, ON
- Full-time
Now, if you were to come on board as a Manager Housekeeping and laundry , we’d ask you to do the following for us:
Added 7 mins ago
GF
Group Fitness Instructor - Freestyle Cardio - North York Dufferin and Finch
GoodLife Fitness
Toronto, ON
- Part-time
Provides feedback to the General Manager when necessary, from themselves or Members, about schedules, studios, classes etc., and seeks ways to help ensure positive Member experiences and…
Added 7 mins ago
GF
Group Fitness Instructor - BODYPUMP - Markham McCowan and Bullock
GoodLife Fitness
Markham, ON
- Part-time
Provides feedback to the General Manager when necessary, from themselves or Members, about schedules, studios, classes etc., and seeks ways to help ensure positive Member experiences and…
Added 7 mins ago
GF
Group Fitness Instructor - Freestyle Cardio - Markham McCowan and Bullock
GoodLife Fitness
Markham, ON
- Part-time
Provides feedback to the General Manager when necessary, from themselves or Members, about schedules, studios, classes etc., and seeks ways to help ensure positive Member experiences and…
Added 7 mins ago
GF
Group Fitness Instructor - BODYCOMBAT - Markham McCowan and Bullock
GoodLife Fitness
Markham, ON
- Part-time
Provides feedback to the General Manager when necessary, from themselves or Members, about schedules, studios, classes etc., and seeks ways to help ensure positive Member experiences and…
Added 7 mins ago
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Personal Banking Associate
BMO
Montreal, QC
- Full-time
Added 7 mins ago
BU
Graduate Data Analytics Manager
Brock University
St. Catharines, ON · Main Campus (Employees)
- Full-time
Reporting to the Associate Director, Graduate Operations and Policy, the Graduate Data Analytics Manager provides leadership for the Faculty of Graduate Studies and Postdoctoral Affairs…
Added 53 mins ago
TT
GTM (Go-To-Market) Manager
Tundra Technical Solutions
Ottawa, ON
- Full-time
Rewards and Perks – Competitive health and financial benefits, Associate events, recognition programs, and employee loyalty programs are a few of the perks available at Tundra.
Added 1 hour ago
SD
Store Administrator, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
Identify any discrepancies between invoice cost and purchase order amounts and action the discrepancies above the prescribed threshold with Associate, FSM and/or vendor.
Added 1 hour ago
SD
Merchandiser, Hourly Part Time Evening
Shoppers Drug Mart
London, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 1 hour ago
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Automotive Parts Advisor
Pfaff Automotive Partners Inc.
Newmarket, ON
- Full-time
Support the Parts Manager and team with additional responsibilities to ensure the efficient operation of the department.
Added 1 hour ago
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(CAN) Asset Protection Associate
Walmart
Mississauga, ON
- Part-time
The Asset Protection Associate plays a key role in creating and maintaining a safe, secure, and professional store environment for customers, associates, visitors, and vendors. By following…
Added 1 hour ago
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(CAN) Pharmacy Assistant
Walmart
Kenora, ON
- Full-time
7. Assisting with OTC Operations and ordering, stocking, cashier duties as assigned by OTC Manager and/or Pharmacist.
Added 1 hour ago
W
Overnight Lead Department Manager
Walmart
Regina, SK
- Full-time
Working as an Overnight Lead Department Manager at Walmart Canada is a great opportunity to build leadership experience in a fast‑paced retail environment. In this role, you lead and…
Added 1 hour ago
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(CAN) Staff Pharmacist Edmonton
Walmart
Edmonton, AB
- Full-time
The Staff Pharmacist assists the Pharmacy Manager in all aspects of the Pharmacy Operations. Provides patient care specific to each patient based on feedback received during patient…
Added 1 hour ago
TH
Loss Prevention Specialist Full Time (OTTAWA AREA)
The Home Depot
Ottawa, ON
- Full-time
…processes, address malicious activity concerns, and prioritize associate and customer safety while staying aligned with store…
Added 1 hour ago
TH
Merchandising Associate Part Time - HAMILTON MTN
The Home Depot
Hamilton, ON
- Part-time
Added 1 hour ago
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Private Banking Associate
RBC
Vancouver, BC
- Full-time
As a key member of the client relationship team, the Private Banking Associate in the International Private Banking team is responsible for developing sales and service solutions through…
Added 1 hour ago
T
Personal Banking Associate
TD
Toronto, ON
- Full-time
…with their financial needs? We are seeking a Personal Banking Associate for our branch office who can guide customers to the appropriate staff member for resolving their financial queries…
Added 1 hour ago
CH
Inventory Coordinator
Cardinal Health
Mount Pearl, NL · Canada-Mount Pearl
- Full-time
…timely delivery and processing physical returns. The Senior Associate executes the facility’s standard operating procedures (SOPs) and responds effectively to routine and complex…
Added 1 hour ago
Marketing Operations Coordinator
CAA Club Group
Thornhill, ON
At CCG, we are committed to delivering an exceptional Associate experience. We offer:
Added 1 hour ago
AT
CXA Merchandising Retail Ops Associate.
Atlas Tools & Machinery
Vaughan, ON
- $19.25 to $21 CAD / hour
- Full-time
Customer Experience Associate - Retail Operations
Added 1 hour ago
AT
CXA - Sales Associate, Islington.
Atlas Tools & Machinery
Toronto, ON
- $21 to $24 CAD / hour
- Full-time
Added 1 hour ago
SD
Merchandiser, Hourly Part Time Day
Shoppers Drug Mart
Peterborough, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 1 hour ago
TH
Loss Prevention Specialist Full Time (MONCTON)
The Home Depot
Moncton, NB
- Full-time
(Market Asset Protection Manager) on internal and external investigations and

Atlas Tools & Machinery

CXA Merchandising Retail Ops Associate.

Vaughan, ON, Canada

$19.25 to $21 CAD / hour · Full-time

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Job details

Pay: $19.25 to $21 CAD / hour
Job type: Full-time
Apply by: May 1, 2027
Posting language: English
Posted: Nov 2, 2026

Original job description

About Atlas Tools and Machinery

Atlas Tools and Machinery is a proud,family-owned Canadian business, now in its third generation and dedicated to delivering exceptional customer experiences since 1954. As a trusted provider of industrial supplies, we take pride in being experts in our field and offering high-quality products at competitive prices. We are dedicated to ensuring our tradespeople have the tools and service they need to help build and shape the infrastructure of our local communities.

At Atlas, we value your enthusiasm, creativity, and entrepreneurial spirit. Our culture is focused on collaboration, respect, innovation, and a shared dedication to driving success. We are committed to creating a supportive and growth-oriented workplace where you will continue to learn, grow, and build a career that is both challenging and rewarding.

Customer Experience Associate - Retail Operations

The Customer Experience Associate – Retail Operations (CXARO) will deliver Operational Excellence that enables the Atlas Experience to customers that is Fun, Memorable, Personalized, Effortless, and Value Added.

The CXARO contributes actively and positively to sales-merchandising culture at retail. They will lead a number of functions in the store including, but not limited to: replenishment, visual merchandising, Section Perfection standards, auto-replenishment maintenance, inventory management, planogram design, event setup, warehouse maintenance, receiving, analysis of reporting tools to enhance merchandising experience to drive sales, and when required, customer service and sales.

Merchandising and Inventory Management

Coordinate daily morning replenishment activities by flowing stock to the sales floor.
Assist the sales team to efficiently put away replenishments together. Surface issues with auto-replenishment, overstock, and inventory to be addressed post-replenishment.
Perform post auto-replen Out of stock procedure as per process.
Partnered with the Inventory team to perform cycle counts where required to correct discrepancies.
Perform inventory investigations and escalate concerns in line with SOP.
All sections must be merchandised to the standard outlined in the Section Perfection Playbook. Perform scheduled store walks to identify problem areas. Partner with the POD team to close gaps.
Perform adjustments to transfer order min/max levels when observing out-of-stock items within the store. Suggest adjustment to purchasing reorder min/max values based on SKU performance data and OOS frequency.
Create interactive and engaging displays that encourage play and trial at the front of major sections and in line where appropriate. Partner with section associates and leaders on planning.
Maintain full bays at all times and react daily to stock-outs with extra facings and substitute items using the Black Dot Program. Identify the need for section reflow where stock outs are excessive and the black dot program will not work. Partner with CXM and Purchasing to escalate stock deficiencies.
Replace empty hooks with adjacent double facings and substitutes in accordance with the Section Perfection Playbook Black Dot Program.
Maintain signage standards in accordance with the Section Perfection Playbook.
Coordinate with marketing and purchasing and execute large signage drops such as quarterly price changes, in-store specials, events, etc. Partner with CXA team to execute.
Execute promo plans, sales, and events through coordination with all stakeholders.
Execute event setup by auditing flyers, product locations, and pricing in line with the Event Prep Checklist. Partner with CXA and OXA teams to execute.
Participate in and promote a culture of ongoing cleaning and section maintenance.

Customer Experience and Sales·

Acknowledge customers while on the sales floor.
Filter customers through appropriate sales channels. Perform warm handoffs to Customer Experience Associates and customer success channels.
Deliver service that is fun, memorable, personalized, effortless, and value-added for customers.
Embed the Atlas Core Values in everything we do and be an example to others

Training and Development

Grow your product knowledge through in-store training, available resources, and cross-training in warehouse functions. Stay up-to-date with the tool industry by exploring websites, videos, online channels, peer learning, and social media. Be part of the Tool Community. Understanding tools enhances merchandising strategies and strengthens support for the CXA team.
Engage in new associate training for merchandising and established operational routines.
Establish relationships with vendors and use them as a resource to grow knowledge and solve problems.

Operations and Procedural

Work with Peers and stakeholders to solve issues and customer concerns. Escalate where required.
Be a solutions finder first. Explain store policies and procedures to internal and external customers where required. Be prepared to escalate non-routine issues if unsure how to proceed. Treat each internal and external customer situation as a unique opportunity to build a relationship, not damage one.
Recognize security risks, follow loss prevention best practices, and escalate to management as needed.
Actively pursue opportunities for continuous improvement in all areas of the business.
Maintain a safe and clean store environment, ensuring compliance with various Health & Safety Regulations.

Qualifications and Skills

Demonstrate effective time management and excellent interpersonal skills, including the ability to quickly build rapport with both customers and co-workers.

Ability to work in a fast-paced environment by demonstrating flexibility and adapting to last-minute changes.
Strong attention to detail and accuracy.
Analytical ability to extract insights from data and reports to inform decisions.
Ability to follow instructions and work self-directed within a given framework.
Ability to work up to 9 hours standing and lifting up to 50lbs.
Frequent bending, twisting, pulling, climbing ladders, and the use of equipment such as pallet jacks
Work a flexible schedule that includes every Saturday if business requires.
People smart and hospitality-focused.
Proficiency in using computer ERP software, mobile technology, and applications.
Curious by nature. Has a growth mindset.
Has strong values and uses good judgment.
Ability to follow processes and procedures as written, where required.
Thrive in high-pressure situations over extended periods of time.
Other duties as may be assigned by Management and Ownership.

This evergreen posting is used to support both current and anticipated vacancies. Not all applicants will be contacted immediately.

At Atlas Tools & Machinery, we are committed to fostering an inclusive and diverse workforce. We welcome applicants from all backgrounds and are proud to be an equal opportunity employer. We support individuals with disabilities through the accommodation process during the hiring process. Please reach out to our Human Resources team or the hiring manager if you require accommodation to apply.

We thank all applicants for their interest in this opportunity, but only candidates selected for interviews will be contacted.

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More about this job

Responsibilities

Manage store replenishment, inventory accuracy, merchandising standards, displays, signage, and event setups to support sales and an engaging customer experience. Assist customers when needed, coordinate with store teams and stakeholders, maintain a safe and clean environment, and contribute to continuous improvement.

Requirements

The role requires strong time management, interpersonal skills, attention to detail, analytical ability, flexibility, and the ability to work independently while following established procedures. Candidates must be able to stand for up to nine hours, lift up to 50 pounds, perform frequent physical tasks, use ERP and mobile applications, and work a flexible schedule that may include Saturdays.

Skills

Merchandising
Inventory Management
Replenishment
Planogram Design
Visual Merchandising
Data Analysis
Customer Service
Sales
Time Management
Interpersonal Communication
Attention To Detail
Problem Solving
Adaptability
Product Knowledge
Loss Prevention
Health And Safety

Visa sponsorship

Not detected in the job text

Keywords

Retail Operations
Customer Experience
Merchandising
Inventory Management
Replenishment
Auto-Replenishment
Cycle Counts
Inventory Investigations
Planograms
Section Perfection Playbook
Black Dot Program
Visual Merchandising
Sales
Customer Service
Event Setup
Signage
ERP Software
Mobile Technology
Reporting Tools
Data Analysis
Receiving
Warehouse Maintenance
Loss Prevention
Health And Safety
Continuous Improvement

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