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Added 29 mins ago
CG
Guest Service Associate, Part Time
Compass Group Canada
Algoma Unorganized North Part, ON
- Part-time
The Support Associate is responsible for completing daily operational tasks across assigned floors or building locations.
Added 29 mins ago
R
Yard Associate
RONA
Lloydminster, AB
- Full-time
Added 44 mins ago
SD
Pharmacy Assistant, Hourly Full Time Day Greenlight Requisition
Shoppers Drug Mart
Deer Lake, NL
- Full-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 44 mins ago
SD
Pharmacy Assistant, Hourly Full Time Day Greenlight Requisition
Shoppers Drug Mart
Chatham-Kent, ON
- Full-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 44 mins ago
PA
Automotive Sales Representative
Pfaff Automotive Partners Inc.
Thornhill, ON
- Full-time
Review vehicle features, technology, warranties, and maintenance requirements with customers.
Added 44 mins ago
SD
Pharmacist, Hourly Full Time Day
Shoppers Drug Mart
Toronto, ON
- Full-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 44 mins ago
SD
Pharmacy Assistant, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
London, ON
- Full-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 44 mins ago
SD
Pharmacy Assistant, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 44 mins ago
SD
Regulated Pharmacy Technician, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
London, ON
- Full-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 44 mins ago
W
(CAN) Stocking 1 Team Associate FT
Walmart
ON
- Full-time
…and new merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
Added 44 mins ago
W
(CAN) Stockperson/Cartpusher
Walmart
Windsor, ON
- Part-time
Perform occasional cleaning and maintenance duties, including restrooms, while following established guidelines for chemical handling, proper disposal procedures, and safe use of power…
Added 44 mins ago
W
Stock Unloader Associate
Walmart
ON
- Part-time
Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you play a key part in…
Added 44 mins ago
W
(CAN) Pharmacy Assistant
Walmart
Chatham-Kent, ON
- Part-time
…when opened and interchangeable drug knowledge and appropriate maintenance/selection of key brands/preferred…
Added 44 mins ago
W
Stockperson/Cartpusher
Walmart
Edmonton, AB
- Part-time
Perform occasional cleaning and maintenance duties, including restrooms, while following established guidelines for chemical handling, proper disposal procedures, and safe use of power…
Added 44 mins ago
HE
Chief Engineer
Hotel Equities Group, LLC
Edmonton, AB
- Full-time
Respond appropriately to urgent property needs and support emergency maintenance situations.
Added 59 mins ago
Production Associate
Swish Group of Companies
Peterborough, ON
Join Charlotte Products as a Production Associate
Added 59 mins ago
SEASONAL ASSOCIATE
Boutique La Vie En Rose
Kamloops, BC
Perform other duties where needed to support the team.
Added 59 mins ago
MERCHANDISE ASSOCIATE
Boutique La Vie En Rose
BC · WEST VANCOUVER, BC
Perform other duties where needed to support the team.
Added 59 mins ago
TH
Merchandising Associate Part Time - HAMILTON MTN
The Home Depot Canada
Hamilton, ON
- Part-time
…service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage maintenance designed to enhance the customer experience. MEAs execute…
Added 59 mins ago
TH
Overnight Freight Associate Full Time (MONCTON)
The Home Depot Canada
Moncton, NB
- Full-time
Added 1 hour ago
C
Associate, Oversight - Global Asset Management
CIBC
Toronto, ON
- Full-time
…management, and a well-controlled operating environment. As an Associate, Oversight, you’ll work closely with the Senior Associate, Oversight and business partners across Global Asset…
Added 1 hour ago
BU
Graduate Data Analytics Manager
Brock University
St. Catharines, ON · Main Campus (Employees)
- Full-time
Reporting to the Associate Director, Graduate Operations and Policy, the Graduate Data Analytics Manager provides leadership for the Faculty of Graduate Studies and Postdoctoral Affairs…
Added 1 hour ago
GT
Store Associate (Part-Time)
Giant Tiger
Grand-Mère, QC
- Part-time
Giant Tiger is proud to offer a Total Rewards package designed to support your financial security, health, and career growth. This includes competitive compensation for all employees, as…
Added 1 hour ago
GT
Softgoods Associate (Part-Time)
Giant Tiger
Lloydminster, SK
- Part-time
Giant Tiger is proud to offer a Total Rewards package designed to support your financial security, health, and career growth. This includes competitive compensation for all employees, as…
Added 1 hour ago
E
Support Analyst
Experis
Hawkesbury, ON
- $29 to $35 CAD / hour
- Contract
Industrial Network Support: Work alongside maintenance and automation teams on machine networks, including managed switches, VLAN segmentation between office (IT) and plant floor (OT), and…

Atlas Tools & Machinery

CXA Merchandising Retail Ops Associate.

Vaughan, ON, Canada

$19.25 to $21 CAD / hour · Full-time

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Job details

Pay: $19.25 to $21 CAD / hour
Job type: Full-time
Apply by: May 1, 2027
Posting language: English
Posted: Nov 2, 2026

Original job description

About Atlas Tools and Machinery

Atlas Tools and Machinery is a proud,family-owned Canadian business, now in its third generation and dedicated to delivering exceptional customer experiences since 1954. As a trusted provider of industrial supplies, we take pride in being experts in our field and offering high-quality products at competitive prices. We are dedicated to ensuring our tradespeople have the tools and service they need to help build and shape the infrastructure of our local communities.

At Atlas, we value your enthusiasm, creativity, and entrepreneurial spirit. Our culture is focused on collaboration, respect, innovation, and a shared dedication to driving success. We are committed to creating a supportive and growth-oriented workplace where you will continue to learn, grow, and build a career that is both challenging and rewarding.

Customer Experience Associate - Retail Operations

The Customer Experience Associate – Retail Operations (CXARO) will deliver Operational Excellence that enables the Atlas Experience to customers that is Fun, Memorable, Personalized, Effortless, and Value Added.

The CXARO contributes actively and positively to sales-merchandising culture at retail. They will lead a number of functions in the store including, but not limited to: replenishment, visual merchandising, Section Perfection standards, auto-replenishment maintenance, inventory management, planogram design, event setup, warehouse maintenance, receiving, analysis of reporting tools to enhance merchandising experience to drive sales, and when required, customer service and sales.

Merchandising and Inventory Management

Coordinate daily morning replenishment activities by flowing stock to the sales floor.
Assist the sales team to efficiently put away replenishments together. Surface issues with auto-replenishment, overstock, and inventory to be addressed post-replenishment.
Perform post auto-replen Out of stock procedure as per process.
Partnered with the Inventory team to perform cycle counts where required to correct discrepancies.
Perform inventory investigations and escalate concerns in line with SOP.
All sections must be merchandised to the standard outlined in the Section Perfection Playbook. Perform scheduled store walks to identify problem areas. Partner with the POD team to close gaps.
Perform adjustments to transfer order min/max levels when observing out-of-stock items within the store. Suggest adjustment to purchasing reorder min/max values based on SKU performance data and OOS frequency.
Create interactive and engaging displays that encourage play and trial at the front of major sections and in line where appropriate. Partner with section associates and leaders on planning.
Maintain full bays at all times and react daily to stock-outs with extra facings and substitute items using the Black Dot Program. Identify the need for section reflow where stock outs are excessive and the black dot program will not work. Partner with CXM and Purchasing to escalate stock deficiencies.
Replace empty hooks with adjacent double facings and substitutes in accordance with the Section Perfection Playbook Black Dot Program.
Maintain signage standards in accordance with the Section Perfection Playbook.
Coordinate with marketing and purchasing and execute large signage drops such as quarterly price changes, in-store specials, events, etc. Partner with CXA team to execute.
Execute promo plans, sales, and events through coordination with all stakeholders.
Execute event setup by auditing flyers, product locations, and pricing in line with the Event Prep Checklist. Partner with CXA and OXA teams to execute.
Participate in and promote a culture of ongoing cleaning and section maintenance.

Customer Experience and Sales·

Acknowledge customers while on the sales floor.
Filter customers through appropriate sales channels. Perform warm handoffs to Customer Experience Associates and customer success channels.
Deliver service that is fun, memorable, personalized, effortless, and value-added for customers.
Embed the Atlas Core Values in everything we do and be an example to others

Training and Development

Grow your product knowledge through in-store training, available resources, and cross-training in warehouse functions. Stay up-to-date with the tool industry by exploring websites, videos, online channels, peer learning, and social media. Be part of the Tool Community. Understanding tools enhances merchandising strategies and strengthens support for the CXA team.
Engage in new associate training for merchandising and established operational routines.
Establish relationships with vendors and use them as a resource to grow knowledge and solve problems.

Operations and Procedural

Work with Peers and stakeholders to solve issues and customer concerns. Escalate where required.
Be a solutions finder first. Explain store policies and procedures to internal and external customers where required. Be prepared to escalate non-routine issues if unsure how to proceed. Treat each internal and external customer situation as a unique opportunity to build a relationship, not damage one.
Recognize security risks, follow loss prevention best practices, and escalate to management as needed.
Actively pursue opportunities for continuous improvement in all areas of the business.
Maintain a safe and clean store environment, ensuring compliance with various Health & Safety Regulations.

Qualifications and Skills

Demonstrate effective time management and excellent interpersonal skills, including the ability to quickly build rapport with both customers and co-workers.

Ability to work in a fast-paced environment by demonstrating flexibility and adapting to last-minute changes.
Strong attention to detail and accuracy.
Analytical ability to extract insights from data and reports to inform decisions.
Ability to follow instructions and work self-directed within a given framework.
Ability to work up to 9 hours standing and lifting up to 50lbs.
Frequent bending, twisting, pulling, climbing ladders, and the use of equipment such as pallet jacks
Work a flexible schedule that includes every Saturday if business requires.
People smart and hospitality-focused.
Proficiency in using computer ERP software, mobile technology, and applications.
Curious by nature. Has a growth mindset.
Has strong values and uses good judgment.
Ability to follow processes and procedures as written, where required.
Thrive in high-pressure situations over extended periods of time.
Other duties as may be assigned by Management and Ownership.

This evergreen posting is used to support both current and anticipated vacancies. Not all applicants will be contacted immediately.

At Atlas Tools & Machinery, we are committed to fostering an inclusive and diverse workforce. We welcome applicants from all backgrounds and are proud to be an equal opportunity employer. We support individuals with disabilities through the accommodation process during the hiring process. Please reach out to our Human Resources team or the hiring manager if you require accommodation to apply.

We thank all applicants for their interest in this opportunity, but only candidates selected for interviews will be contacted.

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More about this job

Responsibilities

Manage store replenishment, inventory accuracy, merchandising standards, displays, signage, and event setups to support sales and an engaging customer experience. Assist customers when needed, coordinate with store teams and stakeholders, maintain a safe and clean environment, and contribute to continuous improvement.

Requirements

The role requires strong time management, interpersonal skills, attention to detail, analytical ability, flexibility, and the ability to work independently while following established procedures. Candidates must be able to stand for up to nine hours, lift up to 50 pounds, perform frequent physical tasks, use ERP and mobile applications, and work a flexible schedule that may include Saturdays.

Skills

Merchandising
Inventory Management
Replenishment
Planogram Design
Visual Merchandising
Data Analysis
Customer Service
Sales
Time Management
Interpersonal Communication
Attention To Detail
Problem Solving
Adaptability
Product Knowledge
Loss Prevention
Health And Safety

Visa sponsorship

Not detected in the job text

Keywords

Retail Operations
Customer Experience
Merchandising
Inventory Management
Replenishment
Auto-Replenishment
Cycle Counts
Inventory Investigations
Planograms
Section Perfection Playbook
Black Dot Program
Visual Merchandising
Sales
Customer Service
Event Setup
Signage
ERP Software
Mobile Technology
Reporting Tools
Data Analysis
Receiving
Warehouse Maintenance
Loss Prevention
Health And Safety
Continuous Improvement

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