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Added 6 mins ago
AC
Technical Recruiter
Aston Carter
Vancouver, BC
- $30 to $36.14 CAD / hour
- Contract
…a high degree of autonomy and creativity, and occasionally lead or direct the work of other recruiting professionals. The Technical Recruiter collaborates closely with internal partners to…
Added 6 mins ago
RB
Manager, Business Management & Optimization
Royal Bank of Canada
Toronto, ON
- Full-time
Reporting to the Director, Business Management & Optimization, you will lead initiatives that improve how Fund Administration operates through business transformation, process improvement,…
Added 6 mins ago
RB
Relationship Manager, Commercial Financial Services - Agriculture
Royal Bank of Canada
Mississippi Mills, ON
- Full-time
Apply your past sales experience for prospecting, and lead generation, to new and existing clients
Added 6 mins ago
RB
Associate, Corporate Development
Royal Bank of Canada
Toronto, ON
- Full-time
Lead the preparation of strategic analysis of potential growth areas for RBC
Added 21 mins ago
BC
Registered Practical Nurse - Emergency Department
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 21 mins ago
U
Seasonal Driver Helper - Woodstock
UPS
Chatham-Kent, ON · Chatham, ON
- Temporary
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 21 mins ago
TC
Residence Worker with Overnight Awake Scheduling, Part-Time
Taproot Community Support Services
Nanaimo, BC
- Part-time
Our 800-plus employee-owners live by five shared values: we are stronger together, we lead with optimism, we embrace challenges, we respect every voice, and we go above and beyond. Guided…
Added 21 mins ago
SM
Experienced Underground Diamond Driller
Swick Mining Services
Toronto, ON
- Full-time
…North America. You will operate underground diamond drill rigs, lead and support Driller Helpers, maintain strong productivity and core recovery, and uphold Swick’s safety and operational…
Added 36 mins ago
SC
store manager, East York, ON
Starbucks Coffee Company
Toronto, ON
- $59,400 to $78,450 CAD / year
- Full-time
Nurture talent & lead a team: engage the hearts and minds of your team and develop their skills so that they realize their personal best, both as individuals and as thriving teams
Added 51 mins ago
ST
Applied Behaviour Analysis Therapist
Strides Toronto
Toronto, ON
- Part-time
…approach. Since 2015, Strides Toronto has served as Toronto’s Lead Agency for Infant, Child and Youth Mental Health, partnering with 21 core service providers to provide system leadership,…
Added 51 mins ago
E
Director of Care (DOC) - Full Time (FT) - Vulcan
Extendicare
Vulcan, AB
- Full-time
Cultivate - lead the resident care team, providing day-to-day guidance and fostering a positive work environment that encourages collaboration, accountability, drives high performance and…
Added 1 hour ago
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National Account Manager - Digital Commerce eGrocery
PepsiCo
Mississauga, ON
- Full-time
Specifically lead our eCommerce Fundamentals Forum with eCom team and MBS partners.
Added 1 hour ago
M
Supply Chain Analyst
Masco
ON · Saint Thomas, Ontario
- Full-time
Analyze supplier delivery, quality, lead time, capacity, and cost performance.
Added 1 hour ago
TC
Program Coordinator 2, Full-Time
Taproot Community Support Services
Vancouver, BC
- Full-time
Our 800-plus employee-owners live by five shared values: we are stronger together, we lead with optimism, we embrace challenges, we respect every voice, and we go above and beyond. Guided…
Added 1 hour ago
R
Lead Automation Engineer
RBC
Toronto, ON
- Full-time
We are seeking an exceptional Principal Engineer to lead the design, development, and implementation of AI-driven software development lifecycle and intelligent automation solutions. This…
Added 1 hour ago
A
Financial Advisor Wealth Advice Centre
ATB
Airdrie, AB · Alexis Whitecourt 232, AB · Andrew, AB · Athabasca, AB · Banff, AB · Barrhead, AB · Beaumont, AB · Beaverlodge, AB · Bonnyville, AB · Bow Island, AB · Boyle, AB · Breton, AB · Brooks, AB · Calgary, AB · Camrose, AB · Canmore, AB · Cardston, AB · Caroline, AB · Carstairs, AB · Castor, AB · Chestermere, AB · Claresholm, AB · Coaldale, AB · Cochrane, AB · Cold Lake, AB · Consort, AB · Coronation, AB · Crossfield, AB · Didsbury, AB · Drayton Valley, AB · Drumheller, AB · Edmonton, AB · Edson, AB · Elk Point, AB · Fairview, AB · Falher, AB · Foremost, AB · Forestburg, AB · Fort Macleod, AB · Fort McMurray, AB · Fort Saskatchewan, AB · Fort Vermilion, AB · Grande Prairie, AB · Granum, AB · Grimshaw, AB · Hanna, AB · High Level, AB · High Prairie, AB · Hinton, AB · Hythe, AB · Innisfail, AB · Jasper, AB · Killam, AB · La Crête, AB · Lac la Biche, AB · Lacombe, AB · Lamont, AB · Leduc, AB · Lethbridge, AB · Linden, AB · Magrath, AB · Manning, AB · Mayerthorpe, AB · Medicine Hat, AB · Milk River, AB · Nanton, AB · Okotoks, AB · Olds, AB · Onoway, AB · Oyen, AB · Peace River, AB · Picture Butte, AB · Pincher Creek, AB · Ponoka, AB · Provost, AB · Raymond, AB · Red Deer, AB · Redwater, AB · Rimbey, AB · Rocky Mountain House, AB · Rycroft, AB · Sherwood Park, AB · Slave Lake, AB · Smoky Lake, AB · Spirit River, AB · Spruce Grove, AB · St. Albert, AB · St. Paul, AB · Stettler, AB · Stony Plain, AB · Strathmore, AB · Sundre, AB · Sylvan Lake, AB · Taber, AB · Thorsby, AB · Three Hills, AB · Tofield, AB · Trochu, AB · Two Hills, AB · Valleyview, AB · Vegreville, AB · Vermilion, AB · Viking, AB · Vulcan, AB · Wainwright, AB · Westlock, AB · Wetaskiwin, AB · Wildwood, AB · AB · Lloydminster, SK · Diamond Valley, AB,CA · Whitecourt, AB,CA
- Full-time
…truly thrive. Our Leader DNA model sets the standard for how we lead people, drive business performance, and shape a dynamic future. This is the place for purpose-driven individuals ready…
Added 1 hour ago
M
Customer and Partner Engagement Manager
Microsoft
Goodwood, ON
- Full-time
Lead the rhythm to support executive-sponsored accounts, including developing engagement plans, establishing clear objectives and measures of success, providing strategic customer insights,…
Added 1 hour ago
CS
Instructor, Foundations of Medicine and Healthcare (Toronto)
Circuit Stream
Toronto, ON
- $1,500 to $1,650 CAD / week
- Contract
…and excited to help young people discover where theirs might lead, you’ll thrive…
Added 1 hour ago
T
Keyholder
Torrid
Calgary, AB
- Part-time
Previous specialty/apparel retail management experience preferably in a similar role with proven ability to lead teams to success and proven sales performance
Added 1 hour ago
GT
Department Sales Manager, Clubs
Golf Town
Calgary, AB
- Full-time
Players Package program with upgraded shafts & a clothing package.
Added 1 hour ago
BH
Change Management Advisor
BC Housing
Burnaby, BC
- Full-time
Livegreen incentives include an employee transit pass program, and other initiatives that encourage alternative, sustainable transportation (even a bike purchase program!).
Added 1 hour ago
IS
Production Control Student/Co-op- Winter 2027
Irving Shipbuilding
Halifax, NS
- Full-time
…improvements that shape the performance of a nationally significant…
Added 1 hour ago
GT
Department Sales Manager, Clubs
Golf Town
Regina, SK
- Full-time
Players Package program with upgraded shafts & a clothing package.
Added 1 hour ago
C
Banking Centre Leader III (relocation assistance available)
CIBC
Lethbridge, AB
- Full-time
As a member of the Personal and Business Banking Team, you’ll lead a team of high performing financial services professionals working towards a shared goal - delivering an exceptional…
Added 1 hour ago
V
Spec, Planning & Business Partnership - Finance
Vale
Canada
- Full-time
Lead the intake, structuring, prioritization, and sequencing of Finance IT demand, ensuring transparency and alignment across initiatives, enhancements, and continuous improvement.

Atlas Tools & Machinery

CXA Merchandising Retail Ops Associate.

Vaughan, ON, Canada

$19.25 to $21 CAD / hour · Full-time

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Job details

Pay: $19.25 to $21 CAD / hour
Job type: Full-time
Apply by: May 1, 2027
Posting language: English
Posted: Nov 2, 2026

Original job description

About Atlas Tools and Machinery

Atlas Tools and Machinery is a proud,family-owned Canadian business, now in its third generation and dedicated to delivering exceptional customer experiences since 1954. As a trusted provider of industrial supplies, we take pride in being experts in our field and offering high-quality products at competitive prices. We are dedicated to ensuring our tradespeople have the tools and service they need to help build and shape the infrastructure of our local communities.

At Atlas, we value your enthusiasm, creativity, and entrepreneurial spirit. Our culture is focused on collaboration, respect, innovation, and a shared dedication to driving success. We are committed to creating a supportive and growth-oriented workplace where you will continue to learn, grow, and build a career that is both challenging and rewarding.

Customer Experience Associate - Retail Operations

The Customer Experience Associate – Retail Operations (CXARO) will deliver Operational Excellence that enables the Atlas Experience to customers that is Fun, Memorable, Personalized, Effortless, and Value Added.

The CXARO contributes actively and positively to sales-merchandising culture at retail. They will lead a number of functions in the store including, but not limited to: replenishment, visual merchandising, Section Perfection standards, auto-replenishment maintenance, inventory management, planogram design, event setup, warehouse maintenance, receiving, analysis of reporting tools to enhance merchandising experience to drive sales, and when required, customer service and sales.

Merchandising and Inventory Management

Coordinate daily morning replenishment activities by flowing stock to the sales floor.
Assist the sales team to efficiently put away replenishments together. Surface issues with auto-replenishment, overstock, and inventory to be addressed post-replenishment.
Perform post auto-replen Out of stock procedure as per process.
Partnered with the Inventory team to perform cycle counts where required to correct discrepancies.
Perform inventory investigations and escalate concerns in line with SOP.
All sections must be merchandised to the standard outlined in the Section Perfection Playbook. Perform scheduled store walks to identify problem areas. Partner with the POD team to close gaps.
Perform adjustments to transfer order min/max levels when observing out-of-stock items within the store. Suggest adjustment to purchasing reorder min/max values based on SKU performance data and OOS frequency.
Create interactive and engaging displays that encourage play and trial at the front of major sections and in line where appropriate. Partner with section associates and leaders on planning.
Maintain full bays at all times and react daily to stock-outs with extra facings and substitute items using the Black Dot Program. Identify the need for section reflow where stock outs are excessive and the black dot program will not work. Partner with CXM and Purchasing to escalate stock deficiencies.
Replace empty hooks with adjacent double facings and substitutes in accordance with the Section Perfection Playbook Black Dot Program.
Maintain signage standards in accordance with the Section Perfection Playbook.
Coordinate with marketing and purchasing and execute large signage drops such as quarterly price changes, in-store specials, events, etc. Partner with CXA team to execute.
Execute promo plans, sales, and events through coordination with all stakeholders.
Execute event setup by auditing flyers, product locations, and pricing in line with the Event Prep Checklist. Partner with CXA and OXA teams to execute.
Participate in and promote a culture of ongoing cleaning and section maintenance.

Customer Experience and Sales·

Acknowledge customers while on the sales floor.
Filter customers through appropriate sales channels. Perform warm handoffs to Customer Experience Associates and customer success channels.
Deliver service that is fun, memorable, personalized, effortless, and value-added for customers.
Embed the Atlas Core Values in everything we do and be an example to others

Training and Development

Grow your product knowledge through in-store training, available resources, and cross-training in warehouse functions. Stay up-to-date with the tool industry by exploring websites, videos, online channels, peer learning, and social media. Be part of the Tool Community. Understanding tools enhances merchandising strategies and strengthens support for the CXA team.
Engage in new associate training for merchandising and established operational routines.
Establish relationships with vendors and use them as a resource to grow knowledge and solve problems.

Operations and Procedural

Work with Peers and stakeholders to solve issues and customer concerns. Escalate where required.
Be a solutions finder first. Explain store policies and procedures to internal and external customers where required. Be prepared to escalate non-routine issues if unsure how to proceed. Treat each internal and external customer situation as a unique opportunity to build a relationship, not damage one.
Recognize security risks, follow loss prevention best practices, and escalate to management as needed.
Actively pursue opportunities for continuous improvement in all areas of the business.
Maintain a safe and clean store environment, ensuring compliance with various Health & Safety Regulations.

Qualifications and Skills

Demonstrate effective time management and excellent interpersonal skills, including the ability to quickly build rapport with both customers and co-workers.

Ability to work in a fast-paced environment by demonstrating flexibility and adapting to last-minute changes.
Strong attention to detail and accuracy.
Analytical ability to extract insights from data and reports to inform decisions.
Ability to follow instructions and work self-directed within a given framework.
Ability to work up to 9 hours standing and lifting up to 50lbs.
Frequent bending, twisting, pulling, climbing ladders, and the use of equipment such as pallet jacks
Work a flexible schedule that includes every Saturday if business requires.
People smart and hospitality-focused.
Proficiency in using computer ERP software, mobile technology, and applications.
Curious by nature. Has a growth mindset.
Has strong values and uses good judgment.
Ability to follow processes and procedures as written, where required.
Thrive in high-pressure situations over extended periods of time.
Other duties as may be assigned by Management and Ownership.

This evergreen posting is used to support both current and anticipated vacancies. Not all applicants will be contacted immediately.

At Atlas Tools & Machinery, we are committed to fostering an inclusive and diverse workforce. We welcome applicants from all backgrounds and are proud to be an equal opportunity employer. We support individuals with disabilities through the accommodation process during the hiring process. Please reach out to our Human Resources team or the hiring manager if you require accommodation to apply.

We thank all applicants for their interest in this opportunity, but only candidates selected for interviews will be contacted.

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More about this job

Responsibilities

Manage store replenishment, inventory accuracy, merchandising standards, displays, signage, and event setups to support sales and an engaging customer experience. Assist customers when needed, coordinate with store teams and stakeholders, maintain a safe and clean environment, and contribute to continuous improvement.

Requirements

The role requires strong time management, interpersonal skills, attention to detail, analytical ability, flexibility, and the ability to work independently while following established procedures. Candidates must be able to stand for up to nine hours, lift up to 50 pounds, perform frequent physical tasks, use ERP and mobile applications, and work a flexible schedule that may include Saturdays.

Skills

Merchandising
Inventory Management
Replenishment
Planogram Design
Visual Merchandising
Data Analysis
Customer Service
Sales
Time Management
Interpersonal Communication
Attention To Detail
Problem Solving
Adaptability
Product Knowledge
Loss Prevention
Health And Safety

Visa sponsorship

Not detected in the job text

Keywords

Retail Operations
Customer Experience
Merchandising
Inventory Management
Replenishment
Auto-Replenishment
Cycle Counts
Inventory Investigations
Planograms
Section Perfection Playbook
Black Dot Program
Visual Merchandising
Sales
Customer Service
Event Setup
Signage
ERP Software
Mobile Technology
Reporting Tools
Data Analysis
Receiving
Warehouse Maintenance
Loss Prevention
Health And Safety
Continuous Improvement

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