Operations Co-ordinator

Company Description Atripco Delivery Service connects organizations with tailored transportation solutions that prioritize reliability and personalized service beyond standard industry practices. Customer satisfaction is central to the company’s approach, supported by strong operational processes at every touchpoint. Atripco values collaboration and professionalism within a growing team of more than 300 individuals. Team members work across five office locations in two provinces, offering opportunities to contribute to a dynamic, service-driven environment.

Role Description The Operations Coordinator is a full-time, on-site role based in Toronto, ON, responsible for supporting day-to-day logistics and operational activities. This position coordinates delivery schedules, monitors shipment status, and ensures accurate documentation and data entry for transportation and customer records. The role involves communicating with drivers, internal teams, and customers to resolve issues, maintain service standards, and support timely, efficient operations. The Operations Coordinator also assists with administrative tasks, helps optimize processes, and contributes to continuous improvement initiatives within the operations team.

Qualifications

• Candidates should possess strong Operations skills to support scheduling, dispatching, and workflow coordination.
• Candidates should possess effective Customer Service and Communication skills to manage inquiries, resolve issues, and maintain positive relationships.
• Candidates should possess solid Analytical Skills to interpret data, monitor performance, and identify operational improvements.
• Candidates should possess Administrative Assistance capabilities to handle documentation, data entry, record-keeping, and general office tasks.
• Relevant experience in logistics, transportation, or operations support is an asset.
• Proficiency with office software and logistics systems, along with strong organizational and time-management skills, is preferred.
• Ability to work collaboratively in a fast-paced environment and adapt to changing priorities.
• Post-secondary education in business, operations, logistics, or a related field is beneficial.