Sr. Human Resource Generalist

Who we are….

ATS Healthcare is a subsidiary company of UPS Healthcare Canada. As a proud member of UPS Healthcare Canada, ATS Healthcare continues to prove itself as the leader in transportation and supply chain industry. Our focus is people! Helping the millions of Canadians across the country get lifesaving and life sustaining products day in and day out.

For the past 30 years, ATS Healthcare has been focused on people and quality. Whether shipping to a hospital, medical facility, pharmacy or residence; our temperature controlled transportation and warehousing distribution solutions ensure our customer’s time definite shipments are delivered into the right hands, the right way. We are located in all major metropolitan cities across Canada. The ATS Healthcare family includes over 700 employees that each play a critical part in our vision of building enduring relationships by delivering integrated solutions with passion and innovation!

If you are person that is passionate, creative and thrives in a team oriented atmosphere, this is the place for you!

Location: Vaughan, ON

Type of employment: Full-time- 14 months contract- Monday to Friday, ONSITE

What to expect….

SUMMARY: The Senior Human Resources Generalist is responsible for delivering strategic and operational HR support across the employee lifecycle, including talent acquisition, employee relations, compensation, benefits and leave administration, HR compliance, and employee engagement. As a trusted advisor to leaders and employees, this role provides guidance on complex employee matters, leads HR initiatives and programs, ensures compliance with employment legislation, and supports a positive, high-performing workplace culture.

RESPONSIBILITIES:

Recruitment and Onboarding:

• Lead the full-cycle recruitment process for specialized positions.
• Conduct new employee orientations and ensure a smooth onboarding process.
• Collaborate with management to develop job descriptions and post openings on various platforms
• Conduct candidate screenings and interviews, providing valuable feedback to hiring managers
• Guide salary negotiations, benefit discussions, and vacation days for new hires
• Manage employee onboarding process, including creating orientation schedule and drafting employment agreements.

Employee Relations:

• Serve as a point of contact for employees regarding HR-related inquiries and concerns.
• Address employee relations issues promptly and fairly, conducting investigations as necessary.
• Lead investigations involving workplace conflicts, harassment, policy violations, and employee complaints while ensuring procedural fairness and confidentiality.
• Partner with organizational leaders to proactively identify, address, and resolve employee issues.
• Provide strategic guidance and recommendations regarding performance management, disciplinary actions, corrective action, accommodations, and terminations
• Develop and review employee relations documentation, including performance improvement plans, disciplinary actions, and termination communications, ensuring consistency and legal compliance.
• Calculate employee termination costs, including severance pay, statutory entitlements, and notice pay.
• Coach managers on leadership effectiveness, employee engagement, communication practices, and conflict resolution strategies.

Non-occupational leaves and Benefits management:

• Lead the administration of employee leave programs, ensuring compliance, operational continuity, and a supportive employee experience.
• Manage disability claims, including short-term disability, long-term disability, and life insurance claims.
• Partner with employees, healthcare providers, and case managers to develop and implement effective return-to-work and accommodation plans.
• Address employee inquiries and concerns regarding benefit plans and coverage.
• Perform annual salary updates and employee data changes with benefit providers to ensure benefit records remain accurate and current.
• Maintain accurate records related to disability management, benefits, accommodations, and leave administration.

Compensation & Data Management:

• Lead the annual compensation review process, ensuring alignment with organizational objectives, market competitiveness, and internal equity principles.
• Partner with senior leadership, including the President and Vice President of Finance, to determine the annual salary increase budgets.
• Prepare compensation analysis, salary review reports for management’s review.
• Consolidate manager recommendations and conduct audits to ensure consistency, and compliance with organizational compensation practices.
• Collaborate with Payroll to ensure accurate and timely processing of approved wage increases.
• Prepare and distribute compensation increase letters for management delivery.
• Supply managers with Key Performance Indicator (KPI) reports and collecting the corresponding data, then submitting it to payroll for quarterly bonus payment processing
• Lead employment equity reporting (Equity Quantitative Data and Narrative Report) and submitting it to government annually.

Program & Policy Development:

• Contribute to the development and updating of HR policies and procedures.
• Ensure compliance with employment legislation, human rights requirements, workplace safety regulations, and company policies.
• Lead the implementation of new programs such as employee discounts, RRSP, and referral programs...etc.
• Drive HR projects and strategic initiatives to improve employee experience and organizational effectiveness.
• Lead Employee of the Year initiatives, including communicating nomination requirements, gathering and validating supporting information from managers, coordinating award purchases, and facilitating recognition activities.

Employee Survey:

• Distribute employee engagement surveys and DEIA surveys and analyze survey results.
• Analyze survey results, identify trends, and provide recommendations to leadership to enhance organizational culture and employee experience.
• Support organizational DEIA initiatives and employee engagement programs.
• Translate employee feedback into actionable recommendations that support continuous improvement and engagement objectives.
• * Any additional duties as required

What you need….

• Bachelor’s degree in Occupational Health & Safety, or a related field.
• 3+ years of experience working in a health and safety focused position.
• Strong knowledge of occupational health & safety legislation, including CLC Part II, and recognized industry best practices.
• CRSP® designation an asset
• Experience working with provincial worker’s compensation boards and WSIB.
• Strong communication & organizational skills
• Knowledge of recognized Health and Safety best practices
• Knowledge of Transportation and Logistics activities
• Exceptional Keyboard and Computer literacy skills
• Strong communication and organizational abilities.
• Experience in TDG and GMP‑regulated environments.
• Ability to work effectively in a dynamic, fast‑paced setting.

Benefits of Working for ATS

• Grow with us – an average tenure of an ATSer is 5 years and we like to promote from within! We look for ways to enhance careers.
• Want to further develop yourself? ATS provides tuition assistance to programs that are beneficial to your job with us.
• Our flexible benefits plans provides ATSers the ability to choose a benefits plan that works for their situation

ATS Healthcare is an equal-opportunity employer. We particularly welcome applications from women, members of a visible minority, persons with a disability and aboriginal persons.

We would like to thank all applicants in advance; however, only those being considered for an interview will be contacted. Please no calls.

*Successful applicants will be asked to complete a background check and provide references from former employer(s).