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ATS Scientific Inc.

Field Service Engineer

Burlington, ON, Canada

Salary Range $58 - $65k · Full-time

Apply on LinkedIn About employer

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Job details

Pay: Salary Range $58 - $65k
Job type: Full-time
Apply by: Dec 11, 2026
Education: Bachelor’s degree
Experience: 1+ years experience in an analytical laboratory or field service environment
Posting language: English
Posted: Nov 11, 2026

Original job description

Opportunity Overview

ATS Scientific is currently looking to fill the role of Field Service Engineer based out of our head office in Burlington, ON. This position provides an exciting opportunity to provide field service for customers of a dynamic, expanding company across Canada with a 35-year track record of success.

The Field Service Engineer is responsible for executing the duties and responsibilities as detailed below and will align themselves with ATS’ core mission of providing superior technical service to its customers.

Company Overview

ATS Scientific Inc. is a market-leading, Canadian-owned distributor of scientific equipment and supplies with a proven track record developed over its 35+ year history. We have locations across Canada, including in Alberta, Quebec, and its head office based in Burlington, Ontario. With many long term, best-in-class suppliers, we are well positioned for further growth. ATS was recently acquired by an entrepreneurial group that is investing in the growth of the business through a variety of initiatives including adding complimentary product lines, expanding end market reach and service/support capabilities.

Requirements/Competencies/Qualifications

Academic Training:

Bachelor’s degree or College diploma in Mechatronics, Biotechnology, Chemistry or Chemical Engineering Technology required

Work Experience:

1+ years experience in an analytical laboratory or field service environment

Other Requirements:

Availability and willingness for overnight travel (domestic and international) up to 75% of the time
Valid driver’s license
A personal vehicle
Valid passport (If non-Canadian passport a valid US visa is required)

Competencies:

Hands-on laboratory experience
Some level of demonstrated technical service skills
Knowledge of sample preparation/extraction techniques, spectroscopy, material characterization, and chromatography would be highly desirable.
Excellent written and verbal communication and interpersonal skills, including a high level of professionalism
Intermediate computer skills (Microsoft Office including Outlook, Word, and Excel)
Effective time management skills and the ability to coordinate multiple tasks at the same time
Self-motivated with the ability to take initiative in identifying and resolving problems independently
Winning customer service attitude
General understanding of scientific and laboratory equipment industry would be an asset

Major Responsibilities

Troubleshooting instrument failures and affecting repairs
Conducting on-site or in-house repairs on laboratory equipment
Conducting on-site and remote customer training
Modifying equipment to meet CSA safety regulations
Validation of instrumentation as to manufacturer’s specifications
Installation and configuration of laboratory equipment/hardware
Other additional responsibilities and duties, as required

Other

Start Date: Immediately
Benefits: Comprehensive (dental, EHC, disability, life insurance, etc.) split 50/50 with the employer
Location: travel to customers’ locations across Canada; report to the head office when not traveling to a customer site
Salary Range $58 - $65k
Total compensation commensurate to relevant experience

While we thank all candidates who apply, only those whom best match the above criteria will be contacted. No phone calls, please.

Apply on LinkedIn About employer

More about this job

Responsibilities

Troubleshoot instrument failures and repair laboratory equipment on-site or in-house, including modifying equipment to meet CSA safety regulations. Install, configure, and validate instrumentation, and provide customer training both on-site and remotely.

Requirements

A bachelor's degree or college diploma in Mechatronics, Biotechnology, Chemistry, or Chemical Engineering Technology is required, along with at least one year of experience in an analytical laboratory or field service environment. Candidates need hands-on laboratory experience, technical service and communication skills, a valid driver's license, personal vehicle, valid passport, and willingness to travel overnight up to 75% of the time.

Skills

Laboratory Equipment Troubleshooting
Equipment Repair
Customer Training
Equipment Installation
Equipment Configuration
Instrumentation Validation
Laboratory Experience
Technical Service
Sample Preparation
Extraction Techniques
Spectroscopy
Material Characterization
Chromatography
Customer Service
Microsoft Office
Time Management

Benefits

Dental Insurance
Extended Health Care
Disability Insurance
Life Insurance

Visa sponsorship

Not detected in the job text

Keywords

Field Service
Scientific Equipment
Laboratory Equipment
Instrument Troubleshooting
Equipment Repair
Customer Training
Equipment Installation
Equipment Configuration
Instrumentation Validation
CSA Safety Regulations
Analytical Laboratory
Mechatronics
Biotechnology
Chemistry
Chemical Engineering Technology
Sample Preparation
Extraction Techniques
Spectroscopy
Material Characterization
Chromatography
Microsoft Outlook
Microsoft Word
Microsoft Excel
Domestic Travel
International Travel
Customer Service

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Jobs in Canada