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Added 2 days ago
UO
Business Solutions Analyst (Shopify)
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Edmonton, AB
- Full-time
The Business Solutions Analyst (BSA) for Shopify supports and enhances the University of Alberta’s enterprise e-commerce ecosystem, which generates over $8 million annually. Reporting to…
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PI
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- $94,000 to $115,000 CAD / year
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Added 2 days ago
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- Full-time
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Project Manager, Epic Cloud Infrastructure, Information Services – Temporary Full-Time (1.0) (until June 2028)
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Project Manager, Epic Cloud Infrastructure, Information Services – Temporary Full-Time
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Added 3 days ago
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S M Software Solutions Inc
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Added 3 days ago
AE
Internal Systems Administrator
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Concord, ON
- $65,000 to $75,000 CAD / year
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ATTA Elevators

Internal Systems Administrator

Concord, ON, Canada

$65,000 to $75,000 CAD / year · Full-time

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Job details

Pay: $65,000 to $75,000 CAD / year
Job type: Full-time
Apply by: Dec 5, 2026
Experience: 2-3 years of experience providing technical support in a business environment.
Posting language: English
Posted: Nov 5, 2026

Original job description

About Our Company

ATTA Elevators provides commercial elevator maintenance, modernization, and new installation services for local and national clients. We believe in strong partnerships and clear, transparent communication with both our customers and employees.

As part of the ATTA Group of Companies, one of the fastest-growing independent elevator companies in North America, ATTA Elevators has offices across Canada and the United States and continues to grow at an exciting pace.

Our success is built on delivering best-in-class customer service, and we're looking for talented individuals who can thrive in a fast-paced environment, embrace growth, and help us create a industry-best customer experience.

Learn more about us at attaelevators.com.

About the Role

ATTA Elevators is seeking an Internal Systems Administrator to join our Vaughan Head Office team.

This role will serve as the primary point of contact for internal technology support and systems administration. Responsibilities include supporting employees with day-to-day technical issues, user access management, onboarding and offboarding activities, and a variety of technology-related projects.

The successful candidate will work closely with our outsourced managed IT provider and Human Resources team while taking ownership of ATTA's internal technology needs, driving continuous improvement, and ensuring employees receive exceptional support.

This is an excellent opportunity for a self-starter who enjoys solving problems, taking initiative, and building efficient systems in a fast-paced, growing organization. The ideal candidate is independent, service-oriented, and excited by the opportunity to make a meaningful impact while helping shape this newly created role.

Key Responsibilities

Technical Support

Serve as the primary internal point of contact for employee technology support requests.
Troubleshoot hardware, software, network, VPN, email, and system access issues.
Coordinate and escalate issues to the managed IT service provider as required.
Track and resolve support tickets in a timely manner.

User Administration

Manage employee onboarding and offboarding activities, including account creation, access provisioning, and equipment coordination.
Administer user accounts, permissions, and security groups across business systems.
Maintain accurate records of technology assets and user access.

Systems & Infrastructure

Support and maintain business applications and internal systems.
Assist with VPN administration, remote access solutions, and connectivity troubleshooting.
Monitor system performance and identify opportunities for improvement.
Ensure adherence to IT security policies and best practices.

Project Support

Lead and coordinate technology-related projects and system implementations.
Partner with business leaders to understand technology needs and recommend solutions.
Work closely with the managed IT provider to execute upgrades, system enhancements, and infrastructure initiatives.
Document processes, procedures, and system configurations.

Vendor Management

Act as the primary liaison between ATTA and outsourced IT service providers.
Coordinate support requests, project work, and ongoing service delivery.
Assist with evaluating technology solutions and vendors.

Qualifications

Diploma, degree, or related education in Information Technology, Computer Science, or a similar field.
2-3 years of experience providing technical support in a business environment.
Strong troubleshooting and problem-solving skills.
Experience with Microsoft 365 administration, user management, and access control.
Familiarity with VPNs, networking fundamentals, hardware, and business applications.
Ability to manage multiple priorities, work independently, and take ownership of tasks and projects.
Excellent communication and customer service skills.

Why Work with Us?

3 weeks vacation plus personal days.
Health, dental, and vision coverage (paid by the company).
Employee Assistance Program.
Hybrid working environment (3 days in-person).
Summer Fridays (half-day).
Free on-site parking.
Access to free workout classes and a GoodLife Fitness corporate membership rate.

How to Apply?

If this sounds like the opportunity for you, we'd love to hear from you. Please apply through our online application process.

The target salary range for this position is $65,000 - $75,000 annually. Placement within the range will be based on factors such as experience, qualifications, skills, internal equity, and market conditions.

ATTA Elevators is committed to creating an inclusive and accessible workplace. We welcome applications from all qualified candidates. Accommodations are available throughout the recruitment process upon request. Applicants requiring accommodation are encouraged to contact our Human Resources team or contact us with the “Help” button in the application.

Vacancy status: This is a newly created position and an exciting opportunity to help shape and support ATTA Elevators' technology operations.

AI Disclosure: Artificial Intelligence (AI) may be used to support portions of the recruitment and selection process.

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More about this job

Responsibilities

Provide internal technology support, troubleshoot employee hardware, software, network, VPN, email, and access issues, and manage user accounts, permissions, onboarding, and offboarding. Coordinate with the outsourced IT provider and business leaders on systems, infrastructure, vendors, and technology projects while documenting processes and supporting security and continuous improvement.

Requirements

Requires a diploma, degree, or related education in Information Technology, Computer Science, or a similar field, along with 2–3 years of technical support experience in a business environment. Candidates should have Microsoft 365 administration and user access experience, familiarity with VPNs, networking, hardware, and business applications, and strong troubleshooting, communication, customer service, and organizational skills.

Skills

Technical Support
Troubleshooting
Microsoft 365 Administration
User Account Management
Access Control
Onboarding and Offboarding
VPN Administration
Networking Fundamentals
Hardware Support
Business Applications
IT Security
Project Coordination
Vendor Management
Process Documentation
Communication
Customer Service

Benefits

Company-Paid Health, Dental, and Vision Coverage
Employee Assistance Program
Hybrid Work Environment
Summer Fridays
Free On-Site Parking
Free Workout Classes
GoodLife Fitness Corporate Membership Rate

Visa sponsorship

Not detected in the job text

Keywords

Microsoft 365
User Administration
Access Provisioning
Access Control
Security Groups
VPN
Remote Access
Networking
Hardware
Software
Email
Business Applications
IT Support
Managed IT Services
IT Security
System Administration
Infrastructure
System Implementations
Technology Projects
System Upgrades
Vendor Management
Onboarding
Offboarding
Asset Management
Support Tickets
Process Documentation
Connectivity Troubleshooting
Construction
Elevator Services

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