Sales Representative

Company Description Audi Thornhill is redefining the car buying experience through the use of modern technology, transparent pricing, and a seamless online and in-store journey. The dealership focuses on making the purchase process easy and convenient, allowing customers to shop from home or visit a brand-new, state-of-the-art facility. Team members work in an environment that highlights the Audi brand and product in a dynamic, customer-centered setting. Audi Thornhill emphasizes a connected, personalized experience that places the customer in control at every step.

Role Description The Sales Representative is a full-time, on-site role based at Audi Thornhill in Vaughan, ON. This role is responsible for engaging with customers in the showroom and online, understanding their needs, and guiding them through vehicle selection, test drives, and purchase options. Daily tasks include presenting Audi vehicles and features, explaining financing and leasing solutions, preparing and processing sales documents, and ensuring a smooth handover of vehicles. The Sales Representative collaborates with finance, service, and management teams to provide a consistent and high-quality customer experience. Ongoing responsibilities include following up with prospective and existing customers, maintaining product knowledge, and contributing to sales targets and dealership goals.

Qualifications

• Strong customer service, relationship-building, and interpersonal communication skills.
• Sales, negotiation, and consultative selling skills with a focus on meeting customer needs.
• Comfort with digital tools, CRM systems, and online sales or lead management platforms.
• Ability to manage time effectively, prioritize tasks, and work in a fast-paced, target-driven environment.
• Solid product learning aptitude and willingness to continuously update knowledge of Audi vehicles and features.
• Previous experience in automotive sales or retail sales is an asset but not required.
• High school diploma required; post-secondary education in business, marketing, or a related field is an advantage.
• Valid driver’s license with a clean driving record and the ability to conduct customer test drives.
• Professional, inclusive approach that supports a positive team culture and respectful customer interactions.