IT Support Technician
- Vaughan, ON, Canada
Compensation: $60,000 – $70,000 CAD · Full-time
Applications open in a new tab.
Job details
- Pay
- Compensation: $60,000 – $70,000 CAD
- Job type
- Full-time
- Apply by
- Experience
- 2+ years of IT support experience (MSP experience an asset)
- Posting language
- English
- Posted
Original job description
Location: Concord / Vaughan, ON (on-site)
Type: Full-time, permanent
Compensation: $60,000 – $70,000 CAD
About the opportunity
Our client is a long-established managed IT provider supporting more than 100 small and mid-sized businesses across the GTA. They're adding an IT Support Technician to deliver fast, high-quality support.
What you'll do
- Resolve user tickets remotely and on-site across the GTA
- Support Windows desktops, Microsoft 365, printers, and network connectivity
- Set up and deploy new workstations and users
- Assist with endpoint security, backups, and patching
- Document work accurately in the ticketing system
What you bring
- 2+ years of IT support experience (MSP experience an asset)
- Strong Windows and Microsoft 365 troubleshooting skills
- Basic networking knowledge
- Strong customer service skills
- Valid G licence and reliable vehicle preferred for site visits
More about this job
Responsibilities
Resolve user support tickets remotely and on-site across the GTA, troubleshooting Windows desktops, Microsoft 365, printers, and network connectivity. Deploy workstations and user accounts, assist with endpoint security, backups, and patching, and document work in the ticketing system.
Requirements
Requires at least two years of IT support experience; managed service provider experience is an asset. Candidates should have strong Windows and Microsoft 365 troubleshooting skills, basic networking knowledge, and strong customer service skills; a valid G licence and reliable vehicle are preferred.
Skills
- Windows Troubleshooting
- Microsoft 365 Troubleshooting
- Basic Networking
- Customer Service
- Ticket Resolution
- Workstation Deployment
- User Setup
- Endpoint Security
- Backups
- Patching
- Ticketing System Documentation
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Customer Service & Support
Keywords
- Managed IT Provider
- IT Support
- IT Services
- Windows Desktops
- Microsoft 365
- Printers
- Network Connectivity
- Remote Support
- On-Site Support
- GTA
- Workstation Deployment
- User Setup
- Endpoint Security
- Backups
- Patching
- Ticketing System
- Managed Service Provider
- Customer Service
- Basic Networking
- Windows Troubleshooting