Server
- Oakville, ON, Canada
- Burlington, ON, Canada
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Job details
- Posting language
- English
- Posted
Original job description
COMPANY DESCRIPTION
August 8 was originally established in 2008 where its first location opened in downtown Hamilton, Ontario. As a new concept of dining, it was recognized as the first restaurant of its kind in the area to bring the finest aspects of both Cantonese-style dim sum & Japanese cuisine.
JOB BRIEF
We seek energetic, dependable, and self-motivated individuals to join our team. Candidates with open availability and prior experience as servers will be given special consideration.
RESPONSIBILITIES:
Server:
- Engage with guests, take food orders and accurately enter them into the POS system.
- Deliver food, clear plates and reset tables in a timely fashion.
- Takes reservations and waiting lists, handles phone calls and customer inquiries and assists various restaurant staff when necessary.
- Provide exceptional customer service by addressing any customer inquiries or concerns promptly and professionally.
EXPECTATIONS:
- Prioritize and perform different tasks in an efficient manner
- Think critically and problem-solve independently
- Have a sense of urgency during busy lunch and dinner services
- Clear communication with guests regarding issues that may arise
- Possess a strong urge to provide great dining experiences for our guests
MINIMUM REQUIREMENTS:
- Ability to communicate (verbally and in writing) in English.
- Ability to understand and follow directions from others.
- Ability to perform basic math functions.
- Having Smart Serve certification is a plus
JOB TERMS:
- Permanent Full-Time
- Weekend Availability
Payroll:
Hourly Pay + Generous Tips
More about this job
Responsibilities
The server at August 8 will greet guests, take their orders, deliver food and keep tables clean and set. They will also take reservations, answer phone calls and help other staff when needed.
Requirements
Candidates need to communicate clearly in English, follow directions, and do basic math. Experience as a server and Smart Serve certification are preferred, and weekend availability is required.
Skills
- POS system
- Order taking
- Customer service
- Reservations management
- Phone handling
- Multitasking
- Communication
- Problem solving
- Basic math
- Food service
- Table service
- Smart Serve
Categories
- Hospitality
- Food & Beverage
- Customer Service & Support
Keywords
- server
- waiter
- waitress
- restaurant server
- food server
- dim sum
- Japanese cuisine
- POS system
- customer service
- reservations
- hospitality
- food service
- Smart Serve
- Hamilton
- full-time
- weekend
- tips
- fine dining
- guest services
- restaurant
Seniority
Entry level
Licences and certifications
- Smart Serve
Tools
- POS system
Languages
- English