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Added 5 mins ago
HI
Associate, Junior Broker & Administration
HUB International
Grande Prairie, AB
- Full-time
…insurance industry from the ground up. Based in our Grande Prairie office, this role blends broker support with administrative and reception duties, making it a great fit for someone who is…
Added 5 mins ago
TT
Allocation Analyst (Merchandising Career Path - January 2027)
The TJX Companies, Inc.
Mississauga, ON · CAN Home Office Mississauga ON
- $52,230 to $73,122 CAD / year
- Full-time
…a Health Care Spending Account, Retirement Savings Program, Associate & Family Assistance Program, and various well-being…
Added 5 mins ago
S
Culinary Specialist 12-18 Month Contract
Sysco
Vancouver, BC · Sysco Vancouver
- Full-time
…learning • Sysco product discounts • Preferred vendor discounts • Associate Resource…
Added 34 mins ago
KB
Office Manager
Kent Building Supplies
Shediac, NB
- Full-time
Office Managers keep the store running. They schedule and supervise cashiers and are responsible for administration of expenses, receiving and inventory. They play a key role in training…
Added 1 hour ago
AD
Diagnostic Sales Manager (Ottawa, ON)
Antech Diagnostics
Ottawa, ON
- Full-time
Added 1 hour ago
TC
Loss Prevention Store Security Agent
TJX Companies
Halifax, NS
- Full-time
Enjoy Associate discounts at our stores, available to you and eligible family members.
Added 1 hour ago
U
Field Sales Manager (Bilingual)
UNFI
Montreal, QC
- $79,800 to $125,800 USD / year
- Full-time
Coordinates and executes annual performance reviews and quarterly check-ins and supports associate development plans and stretch goals. Provides recognition and development feedback in a…
Added 1 hour ago
LC
Cashier Manager, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Prince George, BC
- Part-time
Maintains cash office / safe following Store Standards
Added 1 hour ago
LC
Front Store Supervisor, Hourly Full Time Day
Loblaw Companies Limited
Prescott, ON
- Full-time
Ensures all loss prevention standards are implemented, manages daily cash office inventory and cashier tracking, tracking sheets, PC Optimum procedures
Added 2 hours ago
TC
Loss Prevention Investigations Manager
TJX Canada – Winners, Marshalls, HomeSense
Mississauga, ON
- $89,208 to $135,086.4 CAD / year
- Full-time
Immediate access to our Group Benefits package, including a Health Care Spending Account, Associate & Family Assistance Program, and various well-being resources
Added 2 hours ago
SM
Associate Director - Halifax
S M Software Solutions Inc
Halifax, NS
- Full-time
We are looking for an experienced Associate Director, Data Lifecycle Automation to join the CM Technology (QTS) Data and Architecture Strategy team at RBC Capital Markets. This role offers…
Added 2 hours ago
SM
Associate Director
S M Software Solutions Inc
Toronto, ON
- Full-time
We are looking for an experienced Associate Director, Data Lifecycle Automation to join the CM Technology (QTS) Data and Architecture Strategy team at RBC Capital Markets. This role offers…
Added 2 hours ago
ES
C++ Generalist Software Engineer Co-op (FC - Vancouver - Summer 2027 - 8-Months - Undergrad)
EA SPORTS
Vancouver, BC
- Temporary
…The start date is May 2027 (8-month term) based out of our office in Burnaby, reporting to the Development Director. We are considering hybrid (3-days per week) and onsite flexible work…
Added 2 hours ago
GA
Client Advisor (FT), AX Chinook Centre
Giorgio Armani
Calgary, AB
- Part-time
As an associate with Giorgio Armani Canada Corporation, you will be part of a diverse team, who you will work with to drive sales and provide an excellent client experience that represents…
Added 2 hours ago
GA
Client Advisor (PT), AX Chinook Centre
Giorgio Armani
Calgary, AB
- Part-time
As an associate with Giorgio Armani Canada Corporation, you will be part of a diverse team, who you will work with to drive sales and provide an excellent client experience that represents…
Added 2 hours ago
GA
Sales Supervisor (FT), AX Metrotown
Giorgio Armani
Burnaby, BC
- Part-time
…skills to manage the store will greatly influence the client and associate…
Added 2 hours ago
GA
Operations Manager, AX Metrotown
Giorgio Armani
Burnaby, BC
- Part-time
…skills to manage the store will greatly influence the client and associate…
Added 2 hours ago
GA
Client Advisor (FT), AX Square One
Giorgio Armani
Mississauga, ON
- Part-time
As an associate with Giorgio Armani Canada Corporation, you will be part of a diverse team, who you will work with to drive sales and provide an excellent client experience that represents…
Added 2 hours ago
A
Software Developer In Test
Actalent
Winnipeg, MB
- $65 to $73 CAD / hour
- Contract
Associate's degree or technical certification in software engineering, computer science, engineering technology, or a related field required; bachelor's degree preferred.
Added 2 hours ago
JI
Office Manager
J.D. Irving, Limited
Shediac, NB
- Full-time
Office Managers keep the store running. They schedule and supervise cashiers and are responsible for administration of expenses, receiving and inventory. They play a key role in training…
Added 2 hours ago
M
Data Center Technician Manager
Microsoft
Toronto, ON
- Full-time
…technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional…
Added 2 hours ago
LF
Customer Service Representative (full-time hourly)
Leons Furniture Limited
Guelph, ON
- Full-time
…are committed to creating an inclusive workplace where every associate is treated with respect, provided with equal opportunities to grow, and supported through competitive compensation,…
Added 2 hours ago
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Production Manager - Netflix Animation Studios
Netflix
Vancouver, BC
- Full-time
Partner closely with the Associate Producer, Producer, and VFX Supervisor to track film complexity, assess production needs, and support changing priorities.
Added 3 hours ago
A
IT Administrator
Ausenco
Burnaby, BC
- Full-time
Our team in Burnaby is growing, we are currently recruiting for an IT Administrator to join our team in the Burnaby office.
Added 3 hours ago
RB
Associate Advisor
Royal Bank of Canada
Ottawa, ON
- Full-time
As an Associate Advisor, you will work with the Investment Advisor team and be responsible for providing proactive advice and support to our clients and the Investment Advisor, helping…

Ausenco

IT Administrator

Burnaby, BC, Canada

Salary range: $68,000 – $80,000 annually. · Full-time

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Applications open in a new tab.

Job details

Pay: Salary range: $68,000 – $80,000 annually.
Job type: Full-time
Apply by: Nov 8, 2026
Experience: 3+ years of experience using a ticketing system for issue resolution
Posting language: English
Posted: Oct 9, 2026

Original job description

Ausenco is a fast-growing company with big ideas. We redefine what’s possible in some of the world’s most complex projects and toughest environments. Delivering innovative, value-add consulting, project delivery, asset operations and maintenance solutions is what we do. From 22 offices in 9 countries, with projects in over 80 locations worldwide, we create sustainable outcomes for our people, clients and communities.

Our team in Burnaby is growing, we are currently recruiting for an IT Administrator to join our team in the Burnaby office.

About The Role

Administer and resolve Level 1 & 2 IT incidents and service requests using ITSM tools
Provide hands-on support for hardware and software issues, including installation, configuration, and troubleshooting of laptops, printers, and peripherals
Support collaboration tools (M365: Outlook, SharePoint, OneDrive).
Manage user access to corporate systems and resources (e.g., enterprise storage systems, licensing, applications)
Support onboarding/offboarding processes: accounts, IT equipment, asset tracking, and user orientations
Create training materials and deliver basic user training.
Respond to IT security alerts and assist with remediation.
Provide support for telecommunications systems, including video conferencing, phones, mobile devices
Document resolution efforts, time logs, and maintain clear records of support activities. Contribute to knowledge base
Assist with IT infrastructure projects (network/server/storage)
Investigate, troubleshoot, and resolve complex software problems using systematic root cause analysis

About You

Associate degree or Technical Certification in Computer Science, Information Technology, or a related field
3+ years of experience using a ticketing system for issue resolution
Strong problem-solving and analytical skills.
Strong knowledge of Windows 11 Enterprise environments
Experience with installation and maintenance of IT hardware and peripherals
Excellent communication skills
Detail-oriented with strong organizational and documentation skills
Customer-focused mindset with proven troubleshooting abilities

We’re committed to a fair and human hiring process. All applications are reviewed by a member of our team and are not automatically screened or rejected by AI.

Why Ausenco?

We Support Individual Growth And Aim To Allow You To Work In a Way That Plays To Your Strengths. Beyond a Competitive Remuneration Package, We Offer

Career advancement - Embark on a journey of continuous growth through technical training, mentorship initiatives, and networking opportunities
Holistic approach to wellness – Take a proactive approach to your overall wellbeing. Access to confidential counselling, information services and a benefits program that supports your health & wellness
Accessible leadership team – Work with highly reputable industry leaders who value your contribution.

Our people don’t settle for the status quo. If you have an entrepreneurial spirit and want to help set a new standard in sustainability, we’ll help you find your place. This means working with you to develop a unique career path and skillset to match your ambition.

We’re proud of the work we do, and we do it within a culture that is open, honest, and cooperative. We have a history of attracting visionary people who embrace challenges and deliver creative solutions for every project, and your voice is an important part of the conversation.

As a global company we embrace and encourage diversity in its fullest sense – gender identity, gender expression, sexual orientation, age, experience, nationality, colour, language, religion, location, disability, education, skills, working styles and time availability. Our work environments are based on mutual trust and respect for the rights and opportunities of every individual.

Salary range: $68,000 – $80,000 annually.

Expected Salary: Variation in salary is determined by factors such as qualifications, relevant years of experience, and prevailing market conditions for the specific role.

Join us and work a better way.

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More about this job

Responsibilities

Resolve Level 1 and 2 IT incidents and service requests, troubleshoot hardware and software, manage user access and IT assets, and support onboarding, collaboration tools, telecommunications, and security remediation. Document support activities, contribute to the knowledge base, train users, and assist with infrastructure projects and complex problem investigations.

Requirements

Requires an associate degree or technical certification in computer science, information technology, or a related field, plus at least three years of experience using a ticketing system. Candidates should have strong Windows 11 Enterprise and IT hardware support knowledge, troubleshooting and analytical abilities, and excellent communication, organization, and documentation skills.

Skills

IT Incident Management
IT Service Management
Hardware Troubleshooting
Software Troubleshooting
Windows 11 Enterprise
Microsoft 365
User Access Management
IT Asset Management
Root Cause Analysis
IT Security Remediation
Telecommunications Support
Network Support
Server Support
Customer Service
Technical Documentation
User Training

Benefits

Career Advancement
Technical Training
Mentorship
Networking Opportunities
Confidential Counseling
Information Services
Health and Wellness Benefits

Visa sponsorship

Not detected in the job text

Keywords

IT Administration
Level 1 Support
Level 2 Support
ITSM
Ticketing System
Windows 11 Enterprise
Microsoft 365
Outlook
SharePoint
OneDrive
Hardware Installation
Hardware Configuration
Printers
Peripherals
User Access Management
Enterprise Storage Systems
Software Licensing
Onboarding
Offboarding
IT Asset Tracking
User Training
IT Security Alerts
Video Conferencing
Mobile Devices
Network Infrastructure
Server Infrastructure
Storage Infrastructure
Root Cause Analysis
Knowledge Base
IT Documentation

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