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Added 3 hours ago
MG
Property administrator
Martello Group
Edmonton, AB
- From $36.85 CAD / hour
- Full-time
- On-site
Added 4 hours ago
DQ
Technical support analyst - network
DAIRY QUEEN GRILL & CHILL
North Bay, ON
- From $37 CAD / hour
- Full-time
- On-site
Network and system administration/administrator
Added 5 hours ago
BT
IT Support Administrator
Beanfield Technologies Inc.
Toronto, ON
- $70,000 to $90,000 CAD / year
- Full-time
The IT Applications & Support Administrator II serves as a mid-level technical specialist bridging day-to-day end user support and enterprise application ownership within the End User…
Added 7 hours ago
IT Systems Administrator - Security & Operations
Tree Time Services
Sherwood Park, AB
The IT Systems Administrator owns the security, hardware lifecycle, and operational efficiency of our physical and cloud technology assets (~90 total endpoints across 3 locations).
Added 8 hours ago
MG
Technical Analyst, Database
Michael Garron Hospital
Toronto, ON
- Full-time
Client and Server Operating Systems – Windows, Linux
Added 8 hours ago
CT
IT Support Specialist
CubePeaks Technology
Brampton, ON · Regional Municipality of Peel, ON
- Full-time
Advanced knowledge of Windows Client's OS / PCs ? Laptops
Added 11 hours ago
IC
Network system administrator
ICON Creative Studio
Vancouver, BC
- $60,000 to $80,000 CAD / year
- Full-time
- On-site
Added 13 hours ago
SL
Property administrator
Skyline Living
Goderich, ON
- From $56,000 CAD / year
- Full-time
- On-site
Added 14 hours ago
FC
Manager, Information Security
FirstOntario Credit Union
Hamilton, ON
- Full-time
…Information Security Professional (GISP), Microsoft Certified Systems Administrator: Security, CAP, CISA, CCFP, CCSP, CISSP, CISM, Associate of…
Added 17 hours ago
IS
Payroll administrator
IFRC Society
Vancouver, BC
- $30 to $40 CAD / hour
- Full-time
- On-site
Added 18 hours ago
A
IT Administrator
Ausenco
Burnaby, BC
- Full-time
Our team in Burnaby is growing, we are currently recruiting for an IT Administrator to join our team in the Burnaby office.
Added 18 hours ago
ST
Desktop Support Analyst
Skilled Trades Ontario
Mississauga, ON
- $25.83 to $31.79 CAD / hour
- Temporary
…Office 365, Adobe Acrobat Pro, SharePoint, Azure, MS Defender, Windows bitlocker, Microsoft Global Secure Access, PowerBI, Miro, Intune (admin)…
Added 19 hours ago
FC
Operations Administrator I
FedEx Canada
Nanaimo, BC
- Part-time
…et formations obligatoires, travailler dans un environnement Windows, suivre avec succès les formations périodiques et maintenir les accréditations annuelles si applicable, et travailler…
Added 19 hours ago
3
Network system administrator
360.Agency
Montréal, QC
- From $90,000 CAD / year
- Full-time
- Hybrid
Added 20 hours ago
EC
IT Service Desk II – Open Competition
Enoch Cree Nation
Enoch, AB
- Full-time
Strong knowledge of Information Technology concepts, including Windows and macOS operating systems, computer hardware, software applications, cloud technologies, networks, user accounts,…
Added 20 hours ago
IG
Information Technology Network Administrator
Insight Global
Vancouver, BC
- $90,000 to $110,000 CAD / year
- Full-time
Insight Global is seeking a IT Network Administrator to join their IT team. This position is ideal for an experienced infrastructure professional with a strong cybersecurity focus who…
Added 21 hours ago
M365 Solutions Specialist
University of Toronto
Toronto, ON
Possesses knowledge of related technologies such as SQL server, MS Windows Server, Azure, Microsoft 365, and Active Directory
Added 22 hours ago
FE
Intern System Administrator
Future Electronics
Kirkland, QC
- Internship
We are looking for an Intern Systems Administrator to join our IT team. In this role, you will support the day-to-day operations and continuous improvement of our Microsoft technology…
Added 23 hours ago
MI
IT Systems Administrator (ONSITE)
Magna International
Brampton, ON
- Full-time
Proficiency in Microsoft Windows 11, Microsoft Server 2025, VMware vSphere.
Added 23 hours ago
JI
Database Administrator
J.D. Irving, Limited
Saint John, NB
- Full-time
The Database Administrator is a key member of the JDI IT team supporting the J.D. Irving group of companies in the creation, maintenance, and changes to key organizational data.
Added 1 day ago
JG
Windows 365 Cloud Engineer
J&M Group
Toronto, ON
- Contract
We are hiring for a Windows 365 Cloud PC Engineer. This role focuses on designing, deploying, supporting, and optimizing enterprise-scale Windows 365 Cloud PC environments.
Added 1 day ago
ST
Desktop Support Analyst
Skilled Trades Ontario / Métiers spécialisés Ontario
Mississauga, ON
- $25.83 to $31.79 CAD / hour
- Full-time
…Office 365, Adobe Acrobat Pro, SharePoint, Azure, MS Defender, Windows bitlocker, Microsoft Global Secure Access, PowerBI, Miro, Intune (admin)…
Added 1 day ago
FT
Office administrator
Friends Truck Service Ltd.
Winnipeg, MB
- From $31.35 CAD / hour
- Full-time
- On-site
Added 1 day ago
SL
Analyst - Helpdesk II
Sioux Lookout First Nations Health Authority
Sioux Lookout, ON
- Full-time
IT related certifications (e.g. Microsoft Certified: Modern Desktop Administrator Associate, CompTIA Network+, Security+, ITIL Foundation, or PMP/CAPM) are a definite asset
Added 1 day ago
AC
Senior System Architect
Amphenol Communications Solutions
Markham, ON
- Full-time
…Access, MFA, Delinea privileged access management, Intune, Windows Autopilot, PolicyPak, and PrinterLogic. Establish role-based access, least-privilege controls, device compliance,…

Ausenco

IT Administrator

Burnaby, BC, Canada

Salary range: $68,000 – $80,000 annually. · Full-time

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Applications open in a new tab.

Job details

Pay: Salary range: $68,000 – $80,000 annually.
Job type: Full-time
Apply by: Nov 8, 2026
Experience: 3+ years of experience using a ticketing system for issue resolution
Posting language: English
Posted: Oct 9, 2026

Original job description

Ausenco is a fast-growing company with big ideas. We redefine what’s possible in some of the world’s most complex projects and toughest environments. Delivering innovative, value-add consulting, project delivery, asset operations and maintenance solutions is what we do. From 22 offices in 9 countries, with projects in over 80 locations worldwide, we create sustainable outcomes for our people, clients and communities.

Our team in Burnaby is growing, we are currently recruiting for an IT Administrator to join our team in the Burnaby office.

About The Role

Administer and resolve Level 1 & 2 IT incidents and service requests using ITSM tools
Provide hands-on support for hardware and software issues, including installation, configuration, and troubleshooting of laptops, printers, and peripherals
Support collaboration tools (M365: Outlook, SharePoint, OneDrive).
Manage user access to corporate systems and resources (e.g., enterprise storage systems, licensing, applications)
Support onboarding/offboarding processes: accounts, IT equipment, asset tracking, and user orientations
Create training materials and deliver basic user training.
Respond to IT security alerts and assist with remediation.
Provide support for telecommunications systems, including video conferencing, phones, mobile devices
Document resolution efforts, time logs, and maintain clear records of support activities. Contribute to knowledge base
Assist with IT infrastructure projects (network/server/storage)
Investigate, troubleshoot, and resolve complex software problems using systematic root cause analysis

About You

Associate degree or Technical Certification in Computer Science, Information Technology, or a related field
3+ years of experience using a ticketing system for issue resolution
Strong problem-solving and analytical skills.
Strong knowledge of Windows 11 Enterprise environments
Experience with installation and maintenance of IT hardware and peripherals
Excellent communication skills
Detail-oriented with strong organizational and documentation skills
Customer-focused mindset with proven troubleshooting abilities

We’re committed to a fair and human hiring process. All applications are reviewed by a member of our team and are not automatically screened or rejected by AI.

Why Ausenco?

We Support Individual Growth And Aim To Allow You To Work In a Way That Plays To Your Strengths. Beyond a Competitive Remuneration Package, We Offer

Career advancement - Embark on a journey of continuous growth through technical training, mentorship initiatives, and networking opportunities
Holistic approach to wellness – Take a proactive approach to your overall wellbeing. Access to confidential counselling, information services and a benefits program that supports your health & wellness
Accessible leadership team – Work with highly reputable industry leaders who value your contribution.

Our people don’t settle for the status quo. If you have an entrepreneurial spirit and want to help set a new standard in sustainability, we’ll help you find your place. This means working with you to develop a unique career path and skillset to match your ambition.

We’re proud of the work we do, and we do it within a culture that is open, honest, and cooperative. We have a history of attracting visionary people who embrace challenges and deliver creative solutions for every project, and your voice is an important part of the conversation.

As a global company we embrace and encourage diversity in its fullest sense – gender identity, gender expression, sexual orientation, age, experience, nationality, colour, language, religion, location, disability, education, skills, working styles and time availability. Our work environments are based on mutual trust and respect for the rights and opportunities of every individual.

Salary range: $68,000 – $80,000 annually.

Expected Salary: Variation in salary is determined by factors such as qualifications, relevant years of experience, and prevailing market conditions for the specific role.

Join us and work a better way.

Apply About employer

More about this job

Responsibilities

Resolve Level 1 and 2 IT incidents and service requests, troubleshoot hardware and software, manage user access and IT assets, and support onboarding, collaboration tools, telecommunications, and security remediation. Document support activities, contribute to the knowledge base, train users, and assist with infrastructure projects and complex problem investigations.

Requirements

Requires an associate degree or technical certification in computer science, information technology, or a related field, plus at least three years of experience using a ticketing system. Candidates should have strong Windows 11 Enterprise and IT hardware support knowledge, troubleshooting and analytical abilities, and excellent communication, organization, and documentation skills.

Skills

IT Incident Management
IT Service Management
Hardware Troubleshooting
Software Troubleshooting
Windows 11 Enterprise
Microsoft 365
User Access Management
IT Asset Management
Root Cause Analysis
IT Security Remediation
Telecommunications Support
Network Support
Server Support
Customer Service
Technical Documentation
User Training

Benefits

Career Advancement
Technical Training
Mentorship
Networking Opportunities
Confidential Counseling
Information Services
Health and Wellness Benefits

Visa sponsorship

Not detected in the job text

Keywords

IT Administration
Level 1 Support
Level 2 Support
ITSM
Ticketing System
Windows 11 Enterprise
Microsoft 365
Outlook
SharePoint
OneDrive
Hardware Installation
Hardware Configuration
Printers
Peripherals
User Access Management
Enterprise Storage Systems
Software Licensing
Onboarding
Offboarding
IT Asset Tracking
User Training
IT Security Alerts
Video Conferencing
Mobile Devices
Network Infrastructure
Server Infrastructure
Storage Infrastructure
Root Cause Analysis
Knowledge Base
IT Documentation

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