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Program Assistant (English & Mandarin/Cantonese Speaking)

  • Richmond Hill, ON, Canada

Pay: $42,000.00-$50,000.00 per year · Full-time

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Job details

Pay
Pay: $42,000.00-$50,000.00 per year
Job type
Full-time
Apply by
Experience
· 3+ years of experience operation and administration in a fast pace environment
Posting language
English
Posted

Original job description

AIM is looking for a mature and task-oriented Program Assistant to work closely with our supervisors and administrative team to assist in charity development and administrative support. This role is also responsible for organizing AIM's fundraising events and assists in cultivating and soliciting donations and sponsorships.

Key Roles and Responsibilities:

· Answer, screen, and transfer inbound phone calls in a friendly, professional, and knowledgeable manner.

· Provide general clerical duties including photocopying, scanning, filing, and mailing.

· Present a positive and professional image at the reception desk and greet staff, volunteers, visitors, students, and families.

· Maintain an organized, clean, safe, and welcoming environment.

· Respond to program inquiries and provide administrative support to clients and team members.

· Maintain office supply inventories and coordinate maintenance of office equipment.

· Organize internal and external meetings and support daily staff/client scheduling.

· Assist in preparing presentations, reports, PowerPoint slides, and other materials.

· Support the CEO, Program Manager, and leadership team with special projects and administrative initiatives.

· Assist project teams by gathering information, coordinating communications, and maintaining project timelines and calendars.

· Support fundraising initiatives, donor stewardship activities, sponsorship outreach, and community engagement efforts.

· Assist with organizational communications, newsletters, event promotion, and maintaining donor and sponsor records.

· Maintain familiarity with donor management systems such as CanadaHelps and DonorPerfect.

· Promote a positive image of AIM to the public, community partners, and clients.

· Maintain professional relationships with clients, families, donors, sponsors, staff, and volunteers.

· Participate in and provide administrative support for AIM's fundraising and special events.

· Perform other duties as assigned by the CEO and Program Manager.

Qualifications:

· Strong administrative and problem-solving skills with the ability to interact professionally on all levels with individuals inside and outside the company

· Strong oral and written communication skills

· Must be able to work well with others as part of a cohesive unit

· When necessary be able to independently carry out tasks with minimal initial supervisory input

· 3+ years of experience operation and administration in a fast pace environment

· Strong computer skills, including Microsoft Office programs and Internet skills, are essential

· Ability to work under pressure and maintain composure is essential

· Ability to multitask

· Language: English/Cantonese/Mandarin speaking preferred

· Availability to work a full-time Tuesday to Saturday schedule.

Job Types: Full-time, Permanent

Pay: $42,000.00-$50,000.00 per year

Benefits:

· Casual dress

· Company events

· Dental care

· Employee assistance program

· Extended health care

· On-site parking

· Paid time off

· Vision care

· Wellness program

Ability to commute/relocate:

· Richmond Hill, ON: reliably commute or plan to relocate before starting work (required)

How to Apply:

To apply, please email your resume and cover letter to info@autisminmind.org.

More about this job

Responsibilities

Provide reception, clerical, scheduling, and general administrative support to AIM’s leadership, staff, clients, and families. Assist with fundraising, donor and sponsor relations, communications, and the planning and delivery of organizational events.

Requirements

Requires at least three years of operations and administrative experience in a fast-paced environment, strong communication and problem-solving skills, and proficiency with Microsoft Office and internet tools. Candidates should be able to multitask, work effectively with others, remain composed under pressure, and work independently when needed; English, Cantonese, and Mandarin are preferred, and the schedule is full-time Tuesday through Saturday.

Skills

  • Administrative Support
  • Problem-Solving
  • Oral Communication
  • Written Communication
  • Microsoft Office
  • Multitasking
  • Scheduling
  • Event Planning
  • Fundraising
  • Donor Stewardship
  • Sponsorship Outreach
  • Community Engagement
  • Recordkeeping
  • Project Coordination
  • Customer Service
  • English

Benefits

  • Casual Dress
  • Company Events
  • Dental Care
  • Employee Assistance Program
  • Extended Health Care
  • On-Site Parking
  • Paid Time Off
  • Vision Care
  • Wellness Program

Visa sponsorship

Not detected in the job text

Categories

  • Administrative
  • Social Services
  • Marketing
  • Customer Service & Support

Keywords

  • Reception
  • Clerical Duties
  • Administrative Support
  • Microsoft Office
  • Internet Skills
  • Scheduling
  • Meeting Coordination
  • Presentation Preparation
  • Report Preparation
  • Project Coordination
  • Fundraising
  • Donor Stewardship
  • Sponsorship Outreach
  • Community Engagement
  • Donor Management Systems
  • CanadaHelps
  • DonorPerfect
  • Newsletters
  • Event Promotion
  • Fundraising Events
  • Office Supply Inventory
  • Equipment Maintenance
  • English
  • Cantonese
  • Mandarin
  • Non-Profit Organizations

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