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Added 15 mins ago
RH
Sales Executive
Renaissance Hotels
Vancouver, BC
- Contract
…is turned over properly and in a timely fashion for quality service delivery. Achieves group revenue goals by actively up-selling each business opportunity to maximize revenue opportunity.…
Added 15 mins ago
TH
Paint Sales Associate : Part Time - CAMBIE
The Home Depot
Canada
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 15 mins ago
TH
Hardware Sales Associate : Full Time - PRINCE GEORGE
The Home Depot
Prince George, BC
- Full-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 42 mins ago
CI
Immigration Case Manager
Crossbridge Immigration Solutions
Canada
- Full-time
Added 43 mins ago
G
Canadian IT Analyst (Burnaby)
Gallagher
Burnaby, BC
- $47,500 to $92,500 USD / year
- Full-time
As an IT Analyst, you are responsible for coordinating IT service delivery, managing projects, and overseeing the acquisition and deployment of technology assets for offices across British…
Added 44 mins ago
BS
Front Desk Agent
Bridgemans Services
Squamish, BC
- $21.33 CAD / hour
- Full-time
…members who ensure our residents and crew experience top-tier service on board our…
Added 59 mins ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Moose Jaw, SK
- Full-time
…location and processes recovery merchandise from the Customer Service desk and other areas of the…
Added 1 hour ago
TH
Paint Sales Associate Part Time - 7175 Grande Prairie
The Home Depot
Grande Prairie, AB
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 1 hour ago
Plumbing & Electrical Sales Associate : Part Time - PRINCE GEORGE
The Home Depot
Prince George, BC
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 1 hour ago
LT
Business Applications Analyst I
LMI Technologies
Burnaby, BC
- Full-time
…environment, this position serves as the primary point of contact for service desk resolution, role management, and reporting capabilities across NetSuite, Concur, and RF-Smart. To…
Added 1 hour ago
AC
IT Care Analyst
Aviva Canada
Markham, ON
- Full-time
We are seeking a skilled IT Care Analyst / Service desk / access management / desktop services professional with strong customer service experience and a proven ability to deliver effective…
Added 1 hour ago
A
Order Desk Administrator
Aplin
AB · Edmonton, AB
- Contract
The successful candidate will assist with order desk coverage, customer inquiries, filing, and general administrative tasks. Training and call scripts will be provided, making this a great…
Added 1 hour ago
WC
(CAN) General Merchandise Associate
Walmart Canada
ON · Hannon, ON
- Full-time
…location and processes recovery merchandise from the Customer Service desk and other areas of the…
Added 1 hour ago
PH
Unit Clerk, Oncology Clinic - BC Cancer Kelowna
Provincial Health Services Authority
Kelowna, BC
- Full-time
Added 1 hour ago
CH
Front Desk Agent - Lake Louise
Canadian Hostelling Association
Lake Louise, AB
- $18.14 CAD / hour
Front Desk Agents are the face of HI, welcoming our travelers from all over the world and providing excellent customer service. Ensuring that our guests experience a pleasant stay is the…
Added 1 hour ago
WR
Room Attendant
Westin Resort and Spa Whistler
Whistler, BC
- Up to $23.43 CAD / hour
…best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to assist them throughout their stay. We are looking for dynamic people who are…
Added 1 hour ago
H
Senior Workplace Coordinator
Harvey
Canada
- $76,000 to $114,000 CAD / year
- Full-time
…team in Toronto. You run the office end to end: the space, the service partners behind it, the experience employees and clients have in it, and the front door. You are the person everyone…
Added 1 hour ago
AC
Purchasing Analyst
Aston Carter
Cambridge, ON
- $28.16 to $32 CAD / hour
- Contract
Negotiate annual contract renewals for products and services to ensure favorable pricing, terms, and service levels.
Added 1 hour ago
T
Office Manager (12 month contract)
Tipalti
Toronto, ON
- $65,000 to $76,000 CAD / year
- Contract
Manage relationships with third party vendors, service providers and landlord
Added 2 hours ago
W
(CAN) General Merchandise Associate
Walmart
Moose Jaw, SK
- Part-time
…location and processes recovery merchandise from the Customer Service desk and other areas of the…
Added 2 hours ago
TH
Order Picker : Part Time - RICHMOND
The Home Depot
Richmond, BC
- Part-time
…out of the store and loaded onto the truck. As part of the Service Desk team, Order Picker associates need to be comfortable handling basic customer order-related transactions, such as POS…
Added 2 hours ago
TO
PT Technology Support
Town of Oakville
Oakville, ON
- Internship
…Oakville’s staff and Members of Council by responding to incoming Service Desk contacts in person at Town Hall as well as by phone, email, and self-service portal. The position includes the…
Added 2 hours ago
C2
Real Estate Representative – New & Experienced Agents
Century 21 AAA Realty
Surrey, BC
- Full-time
CENTURY 21 AAA Realty is celebrating 10 years in business, and we’re marking the occasion with a current $0 desk-fee promotion. Franchise fees still apply.
Added 2 hours ago
D
Office Manager
Dexterra
Mississauga, ON
- $60,000 to $62,000 CAD / year
- Part-time
…administrative support team in a multi faceted fast-paced food service…
Added 2 hours ago
A
Spécialiste principal(e), Opérations de ventes / Senior Sales Operations Specialist
Acumatica
Montreal, QC
- Full-time
This role will initially focus on Deal Desk operations, developing a strong understanding of our commercial processes, quoting and order workflows, policies, systems, and cross-functional…

Auto Air Export, Inc.

Parts Representative

Ingersoll, ON, Canada

$21 to $24 CAD / hour

Apply About employer

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Job details

Pay: $21 to $24 CAD / hour
Posting language: English
Posted: Sep 22, 2026

Original job description

The Parts Representative will support the company’s customers by identifying parts requirements, providing product and order information, processing parts orders, and resolving customer inquiries or concerns.

Duties/Responsibilities:

Interacts with customers via telephone, email, online chat, or in person to provide support and information on parts, products, availability, pricing, and order status.

Collects, enters, and processes orders for new or additional parts, products, or services, ensuring order details and part information are accurate.

Monitors customer orders while working with the Purchasing department to confirm parts availability and ensure customer requirements and delivery expectations are met.

Fields customer questions and complaints, including parts and order-related inquiries; when the issue is beyond the representative’s knowledge, forwards it to the assigned specialist or other appropriate staff.

Ensures that appropriate actions are taken to resolve customer problems and concerns, including order discrepancies, availability, and delivery-related issues.

Maintains customer accounts and records of customer interactions, orders, inquiries, complaints, or comments.

Performs other related duties as assigned, including occasional backup in the Shipping area.

Assists with Accounts Receivable collection.

Required Skills/Abilities:

Excellent communication skills including active listening.

Service-oriented with strong problem-solving skills and the ability to resolve customer, parts, and order-related concerns.

Ability to understand customer requirements and accurately identify or confirm the correct parts/products using available product information, catalogues, or internal systems.

Proficient computer skills (Word, Excel, Outlook) with the ability to learn parts, inventory, order-entry, or ERP software.

Able to multi-task, prioritize customer and order requirements, and work accurately in a fast-paced environment.

Education and Experience Requirements:

High school diploma or equivalent.

2+ years' experience in parts, automotive/truck, industrial equipment, distribution, order desk, or related B2B customer service environment preferred.

Physical Requirements:

Prolonged periods sitting at a desk and working on a computer.

Must be able to lift up to 15 (30-50) pounds at times.

Apply About employer

More about this job

Responsibilities

The Parts Representative supports customers by identifying parts requirements, processing orders, and resolving inquiries via phone, email, or in person. They also maintain customer accounts and collaborate with the purchasing department to ensure accurate order fulfillment and delivery.

Requirements

Candidates must have a high school diploma or equivalent and at least two years of experience in a parts, automotive, or industrial distribution environment. Proficiency in Microsoft Office and the ability to lift up to 50 pounds are also required.

Skills

Customer Service
Order Processing
Communication
Active Listening
Problem-solving
Inventory Management
Data Entry
Microsoft Word
Microsoft Excel
Microsoft Outlook
ERP Software
Multi-tasking
Time Management
B2B Support
Accounts Receivable

Visa sponsorship

Not detected in the job text

Keywords

Parts Representative
Customer Support
Order Entry
Inventory
Purchasing
Logistics
B2B
Accounts Receivable
Microsoft Office
ERP
Automotive
Industrial Equipment
Distribution
Order Desk
Customer Inquiries
Shipping
Data Accuracy
Problem Resolution

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