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Added 8 mins ago
Aquatic Development Supervisor
Recreation Manitoba
Winnipeg, MB
Full-time
Under the direction of the Recreation Coordinator, the Aquatic Development Supervisor (ADS) provides expertise in aquatic specific training, including planning, organization, and scheduling…
Added 2 hours ago
NICU Parent Partner Coordinator
Shared Health-Soins Communs
Winnipeg, MB
Full-time
…and Values of St. Boniface Hospital, the NICU Parent Partner Coordinator is responsible for co-leading the NICU Parent Partner Program This role is instrumental in creating a supportive…
Added 2 hours ago
Corporate Safety Training Coordinator
Thyssen Mining
Regina, SK
Full-time
Thyssen Mining is currently seeking a Corporate Safety Training Coordinator for a fulltime permanent position in Regina, SK. The Corporate Safety Training Coordinator is responsible for…
Added 2 hours ago
Corporate Safety Coordinator
Thyssen Mining
Regina, SK
Full-time
Thyssen Mining is currently seeking a Corporate Safety Coordinator for a fulltime permanent position in Regina, SK. The Corporate Safety Coordinator will have expert knowledge and skills in…
Added 3 hours ago
Human Resources Coordinator
EFW Radiology
Calgary, AB
Full-time
Support employee learning and development initiatives through the administration and coordination of training programs, resources, and educational activities.
Added 3 hours ago
Academic Integrity Coordinator
University Canada West
Vancouver, BC
$55,000 to $65,000 CAD / year
Full-time · Temporary
Reporting to the Executive Director, Academic Operations & Initiatives, the Academic Integrity Coordinator provides administrative support for all academic integrity related functions…
Added 3 hours ago
Purchasing Agent
BV GLAZING
Concord, ON
$50,000 to $60,000 CAD / year
Full-time
We’re delighted that you’re considering building a career with BVG. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to…
Added 3 hours ago
Health & Safety and Fleet Coordinator
Quincaillerie Richelieu Ltee
Kitchener, ON
Full-time
Richelieu Hardware is looking for a Warehouse Team Leader as Health & Safety and Fleet Coordinator, for the Richelieu Hardware Canada Limited at the Onward, Kitchener, Ontario Location.
Added 3 hours ago
Project Coordinator - Security Systems
Convergint Technologies Ltd
Calgary, AB
Convergint is currently recruiting for a Project Coordinator to join our growing team in our Calgary, AB location. As the Project Coordinator, you will be responsible for providing…
Added 3 hours ago
Document Management Coordinator
PROVINCIAL AEROSPACE LTD
Ottawa, ON
Full-time
At PAL Aerospace, you’ll be part of a team where your expertise is valued, your career development is supported, and your contributions will have a lasting impact.
Added 3 hours ago
Flight Attendant Training Coordinator
PROVINCIAL AEROSPACE LTD
St. John's, NL
Full-time
PAL Airlines is currently recruiting for a Flight Attendant Training Coordinator to join our team in St. John's, NL.
Added 4 hours ago
Events Coordinator
The Glencoe Golf & Country Club
Calgary, AB · AB
Full-time
…recreation facilities; grow and excel in our vast array of programs; enjoy our specialist services; dine in our first-class restaurants; and create lifelong memories with family and…
Added 4 hours ago
Coordinator, Community Engagement
MLSE (Maple Leaf Sports & Entertainment Partnership)
Toronto, ON · MLSE Launchpad
Full-time
As the Community Engagement Coordinator, you will be responsible for the overall positive experience of the MLSE LaunchPad members participating in our amazing programs, cool opportunities…
Added 4 hours ago
Senior Safety Coordinator
EBC Inc.
Toronto, ON · Downsview East (CFB Toronto), Ontario
…incentives, extended health and wellness benefits, retirement savings programs, and career development…
Added 5 hours ago
Service Coordinator
Laura Canada
Winnipeg, MB
…every customer. You will be joining a Company focused on the development and career growth of its…
Added 5 hours ago
Individual and Family Therapist
Strides Toronto
Toronto, ON
$72,340 to $83,881 CAD / year
Full-time
…Toronto. We offer community-based, residential and treatment programs - including mental health counselling, autism services, early intervention, day treatment, education, outreach and…
Added 5 hours ago
Business Development Coordinator - Sterling Honda
AutoCanada Inc.
Hamilton, ON
Full-time
Professional development and the opportunity to grow your career
Added 5 hours ago
Internet/Business Development Coordinator - Rose City Ford
AutoCanada Inc.
Windsor, ON
$50,000 to $65,000 CAD / year
Full-time
Position: Internet/Business Development Coordinator
Added 5 hours ago
Warehouse Coordinator
BELFOR CANADA INC.
Hamilton, ON
$25 to $28 CAD / hour
Full-time
The Warehouse Coordinator is critical in ensuring seamless operations across warehouse management, inventory control, and project logistics. This position is responsible for the maintenance…
Added 5 hours ago
Office Coordinator
Corrpro Canada Inc
Edmonton, AB
Full-time
Corrpro Canada is looking for an Office Coordinator to join our Team in Edmonton, Alberta!
Added 5 hours ago
Program Coordinator - Noor Gardens
The Muslim Association of Canada
London, ON
$17.95 to $24 CAD / hour
Part-time · Contract · Temporary
Program coordinator supports the Admin Team by performing administrative duties related to
Added 5 hours ago
Automotive Technical Coordinator - 24 Month Contract/Acting
Toyota Motor Corporation
Kamloops, BC · Toyota Canada Inc - Head Office
Full-time
Professional growth and development programs to help advance your career
Added 5 hours ago
Coordinator, Planning & Development
Regional Municipality of Wood Buffalo
Fort McMurray, AB
Under general supervision, the Coordinator, Planning and Development provides project, program, and service delivery support through communication and coordination with internal and…
Added 5 hours ago
Program Coordinator, Home Support Services (Part-Time)
Yee Hong Centre For Geriatric Care
Toronto, ON · Scarborough McNicoll
Part-time
…strong reputation for excellence in long-term care, community programs, and aging-in-place initiatives, Yee Hong is committed to supporting seniors in living with dignity, independence, and…
Added 5 hours ago
Retail Store Coordinator Full Time Marshalls/HomeSense - Yonge & Gerrard
TJX Companies
Toronto, ON
Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…

AutoCanada Inc.

Business Development Coordinator - Sterling Honda

Hamilton, ON, Canada

Pay: Salary: Anticipated earnings: base + ($50,000-$65,000)
Job type: Full-time
Posting language: English
Posted: Aug 10, 2026

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Original job description

Join the ride!

Position: Business Development Coordinator

Dealership: Sterling Honda

Location: Sterling, ON

Classification: Full-Time, Immediate Hire

Salary: Anticipated earnings: base + ($50,000-$65,000)

Sterling Honda is proud to be a part of the AutoCanada dealership network. AutoCanada is the largest Canadian owned and publicly traded automotive dealer group operating in Canada and the US. We are innovative, data-driven and our commitment to our Team Members, customers and operational excellence fuels our success.

Our dealership Team Members are at the heart of our success, building long-lasting, trust-based relationships with customers across Canada. Our national network provides opportunities and support to build the career that’s right for you. Working here is fast-paced, non-stop, and a little unpredictable - and we love it.

Your area of focus.

The BDC will play a key role in driving service and customer satisfaction by handling inbound and outbound customer inquiries, setting appointments, and facilitating communication between customers and various departments within the dealership. This position requires someone who is tech savvy, has strong communication skills, a customer-focused mindset, and the ability to contribute to the growth of the business.

What drives your day-to-day?

Handle inbound and outbound calls, emails, and live chat inquiries from customers, addressing their needs and providing relevant information about products, services, and promotions.
Schedule appointments for service, liaising with customers, understanding their needs, and coordinating with the appropriate team members.
Regularly follow up with existing and potential customers to ensure satisfaction, answer any questions, and encourage continued engagement with the dealership.
Utilize the dealership’s Customer Relationship Management (CRM) software to track customer interactions, update customer information, and follow up on sales opportunities or service reminders.
Focus on improving customer retention by providing exceptional service, solving problems, and ensuring that customers are fully satisfied with their experience.
Work closely with the sales, service, and management teams to ensure a seamless customer experience, providing updates on customer interactions and feedback.
Track and report on key performance metrics, including call volume, appointment scheduling, customer follow-ups, and lead conversion rates.

What are the must-haves…

Previous experience in a customer service, sales, or call center role, preferably in the automotive industry.
Excellent verbal and written communication skills with the ability to interact professionally with customers and team members.
Strong ability to identify customer needs, handle objections, and provide solutions in a positive and efficient manner.
Ability to manage multiple tasks and prioritize responsibilities effectively in a fast-paced environment.
Experience with CRM software or similar tools to manage customer information and interactions.
Ability to resolve customer concerns or inquiries in a timely and professional manner.
Strong collaborative skills, working well with others across different departments to achieve common goals.

The Perks:

Competitive Compensation and Benefits Package
Employee Vehicle Purchase & Service Plans
Employee and Family Assistance Programs
Professional development and the opportunity to grow your career

And those are just the basics. We strive every day to create a workplace culture that embraces diversity and inclusivity, ensures fairness and equal opportunities, and fosters a sense of belonging for all Team Members. As an equal opportunity employer, we actively support everyone in expressing themselves and reaching their full

Can you picture yourself here already?

We hope so. It’s equally as important that you choose us as we choose you. Take a sneak peek at what we think makes this one of the best workplaces around.

If you think you’re a good fit to come along on our ride, apply now through our website at www.autocan.ca/careers. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Our commitment extends to reaching out to individuals from various backgrounds and identities. We do not discriminate based on gender identity, race, national origin, ethnicity, religion, age, sexual orientation, marital or family status, or mental/physical disabilities. At AutoCanada, we want every candidate to have an equal opportunity to showcase their skills. We welcome applications from individuals of all backgrounds, identities, and abilities. If you require accessibility accommodations at any point during your application process, please let our team know so we can support you.

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More about this job

Responsibilities

The Business Development Coordinator manages inbound and outbound customer inquiries via phone, email, and chat to schedule appointments and facilitate dealership communication. They also utilize CRM software to track interactions, report on performance metrics, and ensure high levels of customer satisfaction and retention.

Requirements

Candidates should have previous experience in customer service, sales, or a call center environment, preferably within the automotive industry. Strong verbal and written communication skills, proficiency with CRM tools, and the ability to manage multiple tasks in a fast-paced environment are required.

Skills

Customer service
Sales
Call center operations
Communication skills
CRM software
Appointment scheduling
Lead conversion
Problem solving
Data entry
Relationship management
Conflict resolution
Multitasking
Technical proficiency

Benefits

Competitive compensation and benefits package
Employee vehicle purchase and service plans
Employee and family assistance programs
Professional development

Visa sponsorship

Not detected in the job text

Keywords

Business Development
Automotive
Dealership
CRM
Inbound calls
Outbound calls
Lead management
Customer retention
Appointment setting
Service department
Sales department
Performance metrics
Customer satisfaction
AutoCanada

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