IT & data jobs in Canada

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Added 1 month ago
QI
Business systems analyst
QuestEnterprise Inc.
North York, ON
- $70,000 to $80,000 CAD / year
- Full-time
- Hybrid
Added 1 month ago
C
Senior Technical Project Manager
CGI
Vancouver, BC
- Full-time
Familiarity with enterprise applications, cloud, data, or modernization initiatives
Added 1 month ago
AC
Consultant Fonctionnel Principal Oracle ARCS
Aston Carter
Montreal, QC
- $80 to $95 CAD / hour
- Contract
Added 1 month ago
BT
IT Support Administrator
Beanfield Technologies Inc.
Toronto, ON
- $70,000 to $90,000 CAD / year
- Full-time
Added 1 month ago
AI
IT Service Desk Analyst
AutoCanada Inc.
Edmonton, AB
- Up to $55,000 CAD / year
- Full-time
…dealer group operating in Canada and the US. We are innovative, data-driven and our commitment to our Team Members, customers and operational excellence fuels our…
Added 1 month ago
FC
Data administrator
Futures Canadian College of Business Health & Technology
Mississauga, ON
- From $45 CAD / hour
- Full-time
- On-site
Liaise with staff on data requirements, collection and availability
Added 1 month ago
4
Computer systems development coordinator
4CAD
Montréal, QC
- From $39.49 CAD / hour
- Full-time
- On-site
Added 1 month ago
RP
Database analyst (DBA)
Richards Packaging Inc
Mississauga, ON
- From $100,000 CAD / year
- Full-time
- On-site
Collect data to identify areas for improvement within an organization’s IT infrastructure
Added 1 month ago
SM
Information systems business analyst
STI Maintenance Technologie
Jonquière, QC
- $31 to $49 CAD / hour
- Full-time
- Hybrid
Assess physical and technical security risks to data, software and hardware
Added 1 month ago
TB
business systems analyst
The Breakfast Group
Barrie, ON
- Full-time
Added 1 month ago
T
Analyste Des Systèmes D'affaires (BSA) / Business Systems Analyst (BSA)
TEKsystems
Montreal, QC
- $80 to $90 CAD / hour
- Contract
Added 1 month ago
IT Systems Administrator - Security & Operations
Tree Time Services
Sherwood Park, AB
Maintain 100% data integrity in AssetTiger for all physical hardware assets.
Added 1 month ago
R
Senior Principal DSX Data Scientist
Roche
Mississauga, ON · Canada Pharma Campus
- Full-time
This role is in Analytical Data Science, a core function within Product Development Data Sciences (PDD) that provides strategic leadership and scientific rigor across Development at Roche.…
Added 1 month ago
BL
IT Support Specialist
BC Legal Management Association
Vancouver, BC
- Other
Added 1 month ago
CT
IT Support Specialist
CubePeaks Technology
Brampton, ON · Regional Municipality of Peel, ON
- Full-time
Added 1 month ago
GG
Applications analyst - computer systems
GENERIX GROUPE
Montréal, QC
- From $38.67 CAD / hour
- Full-time
- Hybrid
Night shift premium
Added 1 month ago
SM
System integration consultant
Solutions Metrix
Montréal, QC
- From $47 CAD / hour
- Full-time
- On-site
Added 1 month ago
C
Business Systems Analyst, Winter 2027 Co-op
CIBC
Toronto, ON
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 1 month ago
CS
Computer network technician
Condor Security
North York, ON
- From $36.92 CAD / hour
- Full-time
- On-site
Implement data, software and hardware security procedures
Added 1 month ago
B
Software Tester II
Bluberi
Moncton, NB
- Full-time
Added 1 month ago
Software Development Manager, Rendering Foundations
Amazon
Vancouver, BC
Added 1 month ago
PF
Business data analyst
Prime Floor Distribution Inc
Edmonton, AB
- From $48.1 CAD / hour
- Full-time
- On-site
Added 1 month ago
IC
Senior Business Systems Analyst (ServiceNow)
Interac Corp.
Toronto, ON · Interac Corp. Head Office
- Full-time
Added 1 month ago
H
IT Support Agent
Hillenbrand
Richmond, BC
- Full-time
Added 1 month ago
IC
Network system administrator
ICON Creative Studio
Vancouver, BC
- $60,000 to $80,000 CAD / year
- Full-time
- On-site

AutoCanada Inc.

IT Service Desk Analyst

Edmonton, AB, Canada

Up to $55,000 CAD / year · Full-time

Apply on workforcenow.adp.com About employer

Applications open in a new tab.

Job details

Pay: Up to $55,000 CAD / year
Job type: Full-time
Posting language: English
Posted: Oct 5, 2026

Original job description

Join the Ride!

Position: IT Service Desk Analyst
Location: Winnipeg, MB (Remote)
Classification: Full Time, Immediate Hire

Salary: $55,000 per year + 10% annual bonus

AutoCanada is the largest Canadian owned and publicly traded automotive dealer group operating in Canada and the US. We are innovative, data-driven and our commitment to our Team Members, customers and operational excellence fuels our success.

We find opportunities to reward high-performers regularly and are looking for managers that empower and motivate their teams to do their very best. We want someone whose values align with our own and can support our people-driven culture of learning and continuous development. Working here is fast-paced, non-stop, and a little unpredictable - and we love it.

What drives your day-to-day?

Be first point of contact for AutoCananda staff experiencing difficulties with or enquiring about information technology. Presenting a professional, diplomatic and pleasant image.
Log all incidents and create tickets with complete and pertinent documentation.
Answer phones, dispatch queue and emails.
Triage, first level support, password resets, basic troubleshooting and user instructions.
Complete employee onboarding and offboarding tasks quickly and accurately.
Provide resolution to most first level calls, dispatching and prioritizing tickets accordingly.
Alert management when necessary for high visibility and critical issues.
Document resolutions and update knowledge base.
Follow up with customers and check in to see if there is anything that IT can do to provide a higher level of service.
Assist with PC Builds, shipping and receiving as needed.
Some on site work required as needed

What are the must-haves…

Enjoy being part of a team that makes a difference.
Excellent interpersonal and customer service skills.
Ability to manage time effectively and to be motivated and reliable.
Analytical thinking and judgment.
Attention to detail.
Basic computer skills including familiarity with Windows & MS Office products.
Excellent oral communications is a must.
ServiceNow Software experience a plus.
Knowledge of ITIL service delivery framework an asset.
Having a personal vehicle is preferred

The Perks.

Competitive Compensation and Benefits Package
Employee Vehicle Purchase & Service Plans
Employee and Family Assistance Programs
Company-wide appreciation events and contests throughout the calendar year
Professional development and the opportunity to grow your career

And those are just the basics. We strive every day to create a workplace culture that embraces diversity and inclusivity, ensures fairness and equal opportunities, and fosters a sense of belonging for all Team Members. As an equal opportunity employer, we actively support everyone in expressing themselves and reaching their full potential.

Can you picture yourself here already?

We hope so. It’s equally as important that you choose us as we choose you. Take a sneak peek at what we think makes this one of the best workplaces around.

If you think you’re a good fit to come along on our ride, apply now through our website at www.autocan.ca/careers. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Our commitment extends to reaching out to individuals from various backgrounds and identities. We do not discriminate based on gender identity, race, national origin, ethnicity, religion, age, sexual orientation, marital or family status, or mental/physical disabilities. AutoCanada is committed to collaborating with and providing reasonable accommodations to individuals with disabilities. If you need accommodation during the recruitment process, please inform your recruiter.

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Apply on workforcenow.adp.com About employer

More about this job

Responsibilities

The IT Service Desk Analyst acts as the first point of contact for staff, managing incident tickets and providing first-level technical support. Responsibilities include troubleshooting, user onboarding, documenting resolutions, and assisting with hardware tasks like PC builds.

Requirements

Candidates should possess excellent interpersonal and customer service skills, along with basic proficiency in Windows and MS Office. Familiarity with ServiceNow and the ITIL framework is considered an asset, and a personal vehicle is preferred.

Skills

Customer Service
Interpersonal Skills
Troubleshooting
Technical Support
ServiceNow
ITIL
Windows
MS Office
Communication
Analytical Thinking
Attention to Detail
Time Management
Onboarding
Offboarding
Documentation

Benefits

Competitive Compensation
Annual Bonus
Employee Vehicle Purchase Plan
Employee Service Plan
Employee and Family Assistance Programs
Company-wide appreciation events

Visa sponsorship

Not detected in the job text

Keywords

IT Service Desk
Technical Support
ServiceNow
ITIL
Windows
MS Office
Troubleshooting
Onboarding
Offboarding
Hardware
PC Builds
Customer Service
Incident Management
Ticketing System
Automotive Industry

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IT & data jobs in Canada

Business systems analyst

Senior Technical Project Manager

Consultant Fonctionnel Principal Oracle ARCS

IT Support Administrator