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Added 3 mins ago
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AutoCanada Inc.

Service Advisor - Grande Prairie Hyundai

Grande Prairie, AB, Canada

Pay: $40,000 to $70,000 CAD / year
Job type: Full-time
Posting language: English
Posted: Sep 30, 2026

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Original job description

Join the ride!

Position: Service Advisor
Dealership: Grande Prairie Hyundai
Location: Grande Prairie, AB
Classification: Full-Time, Immediate Hire

Grande Prairie Hyundai is proud to be a part of the AutoCanada dealership network. AutoCanada is the largest Canadian owned and publicly traded automotive dealer group operating in Canada and the US. We are innovative, data-driven and our commitment to our Team Members, customers and operational excellence fuels our success.

Our dealership Team Members are at the heart of our success, building long-lasting, trust-based relationships with customers across Canada. Our national network provides opportunities and support to build the career that’s right for you. Working here is fast-paced, non-stop, and a little unpredictable - and we love it.

Your area of focus.

We are looking for an experienced Service Advisor who is passionate about delivering an exceptional customer experience to join our growing team! We're looking for a friendly and motivational individual to fill this position. You will play a key role in curating the service experience for our valued clients who choose to service their vehicles at our dealership.

What drives your day-to-day?

Estimating the cost and time needed for a wide range of repairs.
Welcoming customers and discussing their needs
Answering customer inquiries, either in person or on the phone
Develop repair estimates by taking the cost of materials, supplies, and labor into consideration.
Prepare repair orders by detailing the vehicle’s problems or symptoms.
Connecting customers to the right auto technician
Test-driving vehicles to confirm the customers’ vehicle is repaired as needed.
Maintaining automotive records by keeping track of problems and corrective actions

What are the must-haves…

Minimum of 2-year dealership experience in a Service Advisor role required
CDK experience is an asset
Automotive knowledge
Proven ability to provide an exceptional customer experience
Ability to set and achieve targeted goals
Ability to thrive in a fast-paced environment with many priorities
Demonstrated communication and interpersonal skills
Must be able to remain calm when customers and/or situations are not
Organization and follow-up skills
Experience and desire to work with technology

The Perks.

Competitive Compensation and Benefits Package
Employee Vehicle Purchase & Service Plans
Employee and Family Assistance Programs
Company-wide appreciation events and contests throughout the calendar year
Professional development and the opportunity to grow your career

And those are just the basics. We strive every day to create a workplace culture that embraces diversity and inclusivity, ensures fairness and equal opportunities, and fosters a sense of belonging for all Team Members. As an equal opportunity employer, we actively support everyone in expressing themselves and reaching their full potential.

Compensation

The expected range of compensation for this position is $40,000 – $70,000 Salary. The actual compensation offered will be based on a variety of factors, including job-related knowledge, education, skills and experience. This position will also be eligible to participate in the Company's bonus program for this role, subject to the terms and conditions of the applicable plan documents.

Can you picture yourself here already?

We hope so. It’s equally as important that you choose us as we choose you. Take a sneak peek at what we think makes this one of the best workplaces around.

If you think you’re a good fit to come along on our ride, apply now through our website at www.autocan.ca/careers. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Our commitment extends to reaching out to individuals from various backgrounds and identities. We do not discriminate based on gender identity, race, national origin, ethnicity, religion, age, sexual orientation, marital or family status, or mental/physical disabilities. AutoCanada is committed to collaborating with and providing reasonable accommodations to individuals with disabilities. If you need accommodation during the recruitment process, please inform your recruiter.

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More about this job

Responsibilities

The Service Advisor is responsible for welcoming customers, discussing their vehicle needs, and preparing accurate repair estimates. They also manage automotive records and coordinate with technicians to ensure timely and effective vehicle repairs.

Requirements

Candidates must have a minimum of two years of dealership experience in a Service Advisor role and possess strong automotive knowledge. Proficiency in communication, organization, and the ability to thrive in a fast-paced environment are essential.

Skills

Customer service
Automotive knowledge
Repair estimation
Communication skills
Interpersonal skills
Organization
Follow-up skills
CDK software
Problem solving
Time management
Technical documentation
Conflict resolution

Benefits

Competitive compensation and benefits package
Employee vehicle purchase and service plans
Employee and family assistance programs
Company-wide appreciation events and contests
Professional development

Visa sponsorship

Not detected in the job text

Keywords

Service Advisor
Automotive
Dealership
CDK
Repair orders
Customer experience
Vehicle maintenance
Estimating
Labor costs
Auto technician
Test-driving
Record keeping
Fast-paced
Communication
Interpersonal skills
Professional development
Diversity and inclusivity

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