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Added 3 mins ago
RB
Associate Advisor
Royal Bank of Canada
Toronto, ON
- Full-time
RBC Dominion Securities is Canada’s leading full-service investment and wealth management firm and is backed by Canada’s leading financial institution. We take pride in hiring and nurturing…
Added 3 mins ago
T
Customer Evolution Manager, SAP AMS
Talan
Toronto, ON · Montreal, Québec
- $140,000 to $200,000 CAD / year
- Full-time
…SAP clients. The role owns the client relationship as well as service health and commercial account performance across both RUN operations and Evolution…
Added 3 mins ago
A
Senior Civil Engineer - Part Time
AECOM
Winnipeg, MB
- $175,000 to $192,000 CAD / year
- Part-time
…infrastructure projects from concept through construction, as an Owner Advisor as well as a Designer. You'll also play a key role in developing client relationships, leading pursuits, and…
Added 3 mins ago
R
Associate Advisor
RBC
Toronto, ON
- Full-time
RBC Dominion Securities is Canada’s leading full-service investment and wealth management firm and is backed by Canada’s leading financial institution. We take pride in hiring and nurturing…
Added 3 mins ago
R
Associate
RBC
Toronto, ON
- Full-time
By providing ongoing, exceptional service and support to our clients and our Advisor team, you will help our team deepen existing relationships and welcome new clients to the firm. As an…
Added 3 mins ago
R
Administrative Assistant
RBC
Toronto, ON
- Part-time
…Administrative Assistant. By providing ongoing, exceptional service and support to our clients and our Advisor team, you will help our team deepen existing relationships and welcome new…
Added 3 mins ago
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Banking Advisor
RBC
Placentia, NL
- Full-time
Track record in building rapport and maintaining client relationships within the financial or service industry
Added 4 mins ago
JA
Business Development Manager – Substation Services & Lifecycle Solutions
JR Automation
BC · British Columbia, Canada
- Full-time
The Business Development Manager is responsible for driving growth of the Substation Service, Modernization, and Lifecycle Management business across North America. The role focuses on…
Added 4 mins ago
JA
Head of Contract Management Hub North America - Grid Automation
JR Automation
Montreal, QC · Saint-Laurent, QC
- Full-time
More than seven years of relevant professional experience as a Contract Manager, legal counsel, legal advisor, or in a comparable contractual and commercial role.
Added 4 mins ago
NS
Senior Microsoft SQL Server and Azure Database Administrator
N2P Systems
Montreal, QC
- $110,000 to $120,000 CAD / year
- Full-time
Govern Azure SQL automatic tuning and Database Advisor recommendations with production safeguards and rollback readiness.
Added 4 mins ago
P
System Configuration Specialist / Spécialiste en configuration de systèmes (CS004)
Potenco
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
This individual will also serve as the first point of contact for troubleshooting service requests, conducting remote diagnostics, resolving technical issues whenever possible, and…
Added 18 mins ago
Service Advisor
Camions Excellence Peterbilt
Laval, QC
…customers feel confident and taken care of. Join our team as a Service…
Added 19 mins ago
SL
Conseiller/Conseillère stagiaire, Programme de perfectionnement du conseiller -Possibilités d'emploi -futures/Advisor Trainee- Advisor Development Program -Future Opportunities
Sun Life
Montreal, QC · Pointe-Claire, QC
- Full-time
…help them plan financially for the various stages of life. Our Advisor Development Program is designed to prepare you for a successful launch to an advisory career at Sun…
Added 19 mins ago
SL
Conseiller/Conseillère stagiaire, Programme de perfectionnement du conseiller -Possibilités d'emploi -futures/Advisor Trainee- Advisor Development Program -Future Opportunities
Sun Life
Brossard, QC · Montreal, QC · Saint-Jean-sur-Richelieu, QC
- Full-time
…help them plan financially for the various stages of life. Our Advisor Development Program is designed to prepare you for a successful launch to an advisory career at Sun…
Added 19 mins ago
SL
Conseiller/Conseillère stagiaire, Programme de perfectionnement du conseiller -Possibilités d'emploi -futures/Advisor Trainee- Advisor Development Program -Future Opportunities
Sun Life
Blainville, QC · Laval, QC · Rouyn-Noranda, QC
- Full-time
…help them plan financially for the various stages of life. Our Advisor Development Program is designed to prepare you for a successful launch to an advisory career at Sun…
Added 19 mins ago
RD
Administrative Assistant
RBC Dominion Securities
Toronto, ON
- Part-time
…Administrative Assistant. By providing ongoing, exceptional service and support to our clients and our Advisor team, you will help our team deepen existing relationships and welcome new…
Added 19 mins ago
RD
Associate
RBC Dominion Securities
Toronto, ON
- Full-time
By providing ongoing, exceptional service and support to our clients and our Advisor team, you will help our team deepen existing relationships and welcome new clients to the firm. As an…
Added 19 mins ago
RD
Associate Advisor
RBC Dominion Securities
Toronto, ON
- Full-time
RBC Dominion Securities is Canada’s leading full-service investment and wealth management firm and is backed by Canada’s leading financial institution. We take pride in hiring and nurturing…
Added 33 mins ago
D
Advisor, Business development and sales support
Desjardins
Montreal, QC · Quebec, QC
- Full-time
As a sales and business development support advisor, you help serve and maintain business relationships with members and clients. You help sell products and services through multiple…
Added 33 mins ago
C
Associate Financial Advisor
CIBC
Montreal, QC
- Full-time
…difference in our clients' lives. As an Associate Financial Advisor, you’ll form a deep understanding of your personal and small business clients’ needs as you recommend simple,…
Added 33 mins ago
CF
Investment Operations Associate
CI Financial
CDA-Aligned-Head Office
- Full-time
…expanding our business. Our corporate culture encourages teamwork, service excellence, creativity, and initiative. We are currently hiring for a full–time Investment Operations Associate to…
Added 33 mins ago
B
Manager, Digital Strategy & Insights
BMO
Toronto, ON · BMOPLACE
- Full-time
Acts as a trusted advisor to assigned business/group for assigned initiatives/business programs.
Added 33 mins ago
Team Coordinator Customer Service (Living Benefits)
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Montreal, QC · Regina, SK
…team, and play a central role in delivering an exceptional advisor and client experience? Insurance Operations is pleased to announce an exciting opportunity for the role of a Team…
Added 48 mins ago
IF
Associate, Sales and Customer Service
Intact FC
Montreal, QC · Sherbrooke, QC
- Full-time
…skills, we may be a good fit! As an Associate, Sales and Customer Service, you’ll become a trusted advisor in helping Canadians protect the things they care…
Added 48 mins ago
FC
Team Manager Insurance Operations
Fidelity Canada
Mississauga, ON
- Full-time
Fidelity Wealth is a wealth management service designed to help advisors navigate succession planning. We offer retiring advisors a fair valuation for their business and ensure a seamless…

AutoCanada Inc.

Service Manager - 417 Nissan

Ottawa, ON, Canada

$75,000 to $125,000 CAD / year · Full-time

Apply About employer

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Job details

Pay: $75,000 to $125,000 CAD / year
Job type: Full-time
Posting language: English
Posted: Sep 21, 2026

Original job description

Join the ride!

Position: Service Manager

Dealership: 417 Nissan

Location: Ottawa, ON

Classification: Full Time, Immediate Hire

417 Nissan is proud to be a part of the AutoCanada dealership network. AutoCanada is the largest Canadian owned and publicly traded automotive dealer group operating in Canada and the US. We are innovative, data-driven and our commitment to our Team Members, customers and operational excellence fuels our success.

Our dealership Team Members are at the heart of our success, building long-lasting, trust-based relationships with customers across Canada. Our national network provides opportunities and support to build the career that’s right for you. Working here is fast-paced, non-stop, and a little unpredictable - and we love it.

Your area of focus.

You will play a crucial role in overseeing and managing the performance of service advisors, technicians, and other staff in the service department. You will need to ensure that staff are well-trained, motivated, and working together effectively to provide exceptional customer service and efficient repair and maintenance services. Leveraging your extensive leadership skills and knowledge of Parts, Service, and customer service excellence, you will be accountable for the Service Department's annual financial performance goals.

What drives your day-to-day?

Oversee team members performing vehicle inspections, preparing reports and when required, necessary, carries out these job duties 
Effectively organizes and manages team members, including technicians and advisors, to ensure team objectives and service goals are achieved
Own creating an exceptional customer service experience by: maintaining customer relationships and ensuring repeat customers by delivering quality service, recommending additional products and services and by addressing any customer concerns or complaints quickly and professionally
Set up and maintain service desk, including managing service desk team members and evaluating desk efficiency 
Resolve service desk problems and improve current service desk operations to increase productivity and enable amazing customer service
Monitor department operations and client concerns to define patterns and work to improve efficiency
Regularly audit work being done and customer service being provided to ensure all standards are met and that repair work is carried out effectively, correctly, and thoroughly
Control department budgets and other expenses
Demonstrate and champion a healthy and safe work environment

What are the must-haves…

Completed a related post-secondary program and or training courses would be valuable
5 years of experience in an automotive dealership Service Department
3-5 years of management experience 
A provincially recognized Journeyman Automotive Mechanic Certificate would be an asset but is not required
Working knowledge of industry standards and practices, including product details and company services offered
Experience with service applications with ADP / CDK including dispatch also considered an asset
A valid driver's license and a safe driving history
Ability to train, coach, direct and encourage technicians, advisors and shop foreman
Excellent communication and organizational skills

The Perks.

Competitive Compensation and Benefits Package
Employee Vehicle Purchase & Service Plans
Employee and Family Assistance Programs
Company-wide appreciation events and contests throughout the calendar year
Professional development and the opportunity to grow your career

And those are just the basics. We strive every day to create a workplace culture that embraces diversity and inclusivity, ensures fairness and equal opportunities, and fosters a sense of belonging for all Team Members. As an equal opportunity employer, we actively support everyone in expressing themselves and reaching their full potential.

Compensation

The expected range of compensation for this position is $75,000 - $125,000 annual compensation. The actual compensation offered will be based on a variety of factors, including job-related knowledge, education, skills and experience. This position will also be eligible to participate in the Company's annual cash bonus program, subject to the terms and conditions of the applicable plan documents.

Can you picture yourself here already?

We hope so. It’s equally as important that you choose us as we choose you. Take a sneak peek at what we think makes this one of the best workplaces around.

If you think you’re a good fit to come along on our ride, apply now through our website at www.autocan.ca/careers. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Our commitment extends to reaching out to individuals from various backgrounds and identities. We do not discriminate based on gender identity, race, national origin, ethnicity, religion, age, sexual orientation, marital or family status, or mental/physical disabilities. AutoCanada is committed to collaborating with and providing reasonable accommodations to individuals with disabilities. If you need accommodation during the recruitment process, please inform your recruiter.

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More about this job

Responsibilities

The Service Manager oversees the daily operations of the service department, including managing staff performance and ensuring efficient repair and maintenance services. They are responsible for achieving financial performance goals while maintaining high standards of customer service and operational excellence.

Requirements

Candidates must have at least 5 years of experience in an automotive dealership service department and 3-5 years of management experience. A post-secondary program or relevant training is valued, and a valid driver's license with a safe driving history is required.

Skills

Leadership
Automotive service management
Customer service
Team management
Financial performance management
Budgeting
Staff training
Coaching
Operations management
Conflict resolution
Vehicle inspection
Organizational skills
Communication skills
ADP/CDK software
Automotive industry knowledge

Benefits

Competitive compensation and benefits package
Employee vehicle purchase and service plans
Employee and family assistance programs
Company-wide appreciation events and contests
Professional development

Visa sponsorship

Not detected in the job text

Keywords

Automotive
Service Manager
Dealership
Management
Customer Service
Operations
Budgeting
Financial Performance
Staff Development
Automotive Mechanic
ADP
CDK
Vehicle Inspection
Leadership
Retail
Service Advisor
Technician
Shop Foreman
Customer Retention
Safety Standards

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