Concierge - Mercedes-Benz Heritage Valley

Join the ride!

Position: Service Concierge

Dealership: Mercedes-Benz Heritage Valley

Location: Edmonton, AB

Classification: Full Time, Immediate Hire

Mercedes-Benz Heritage Valley is proud to be a part of the AutoCanada dealership network. AutoCanada is the largest Canadian owned and publicly traded automotive dealer group operating in Canada and the US. We are innovative, data-driven and our commitment to our Team Members, customers and operational excellence fuels our success.

Our dealership Team Members are at the heart of our success, building long-lasting, trust-based relationships with customers across Canada. Our national network provides opportunities and support to build the career that’s right for you. Working here is fast-paced, non-stop, and a little unpredictable - and we love it.

Your area of focus.

In this position, the Service Porter will be responsible for transporting customers as needed, cleaning the interior and exterior of vehicles owned by customers and those that will be placed into inventory. Success in this role will require someone who has the physical capabilities to effectively maneuver around, under, and inside the vehicle to ensure a thorough and satisfactory detail has been completed. 

What drives your day-to-day?

• Transporting customers and dealership personnel, as needed
• Building and grounds maintenance as needed
• Service and Sales Department duties
• Daily Organization and parking of vehicles for sale and service department
• Remove vehicle protective coverings and ID tags prior to returning completed vehicle to customer
• Inspect vehicles for stains, debris and damages before returning the vehicle to the customer, and report any damage immediately
• Assist with service write-ups and tagging of customer cars and trucks
• Pick up parts from the Parts Department  
• Assist with shop clean-up and deliveries when needed
• Cleaning off vehicle exteriors based on seasonal needs (i.e. snow removal) 
• Identify any lot merchandising needs or issues to the appropriate manager 
• Placing signage in and on vehicles for advertising purposes
• Monitoring and organizing vehicles daily based on their progress in the reconditioning process 
• Lot tidiness (garbage clearing, etc) 
• Responsible for the detailing of interior and exterior of customer vehicles
• Perform general car detailing activities, including, vacuuming, deodorizing, and washing
• Ensure the exterior of cars are clean and smudge free, including showroom displays
• Deliver dealer trades to neighboring stores and drive customers home as necessary
  
  

What Are The Must-haves…

• High school diploma or GED
• Interest in automotive industry, and knowledgeable about vehicles
• Valid driver’s license with a clean driving record
• Ability to drive automatic and manual transmission vehicles
• Experience working with cleaning products and cleaning tools including power washers is an asset
• Must be dependable, reliable, possess a strong attention to detail and the ability to prioritize effectively
• Excellent customer service skills
  
  

The Perks.

• Competitive Compensation and Benefits Package
• Employee Vehicle Purchase & Service Plans
• Employee and Family Assistance Programs
• Company-wide appreciation events and contests throughout the calendar year 
• Professional development and the opportunity to grow your career
  
  

And those are just the basics. We strive every day to create a workplace culture that embraces diversity and inclusivity, ensures fairness and equal opportunities, and fosters a sense of belonging for all Team Members. As an equal opportunity employer, we actively support everyone in expressing themselves and reaching their full

Compensation

The expected range of compensation for this position is $18 – $20 Hourly - No bonus. The actual compensation offered will be based on a variety of factors, including job-related knowledge, education, skills and experience.

Can you picture yourself here already?

We hope so. It’s equally as important that you choose us as we choose you. Take a sneak peek at what we think makes this one of the best workplaces around.

If you think you’re a good fit to come along on our ride, apply now through our website at www.autocan.ca/careers. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Our commitment extends to reaching out to individuals from various backgrounds and identities. We do not discriminate based on gender identity, race, national origin, ethnicity, religion, age, sexual orientation, marital or family status, or mental/physical disabilities. AutoCanada is committed to collaborating with and providing reasonable accommodations to individuals with disabilities. If you need accommodation during the recruitment process, please inform your recruiter.

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