Jobs in Canada

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Added 36 mins ago
AT
Warehouse Representative | Winnipeg, MB
Ames Tile & Stone
Winnipeg, MB
- Full-time
…our customers receive their orders accurately, safely, and on…
Added 36 mins ago
AT
Warehouse Representative | Winnipeg, MB
Ames Tile & Stone
Winnipeg, MB
- Full-time
…our customers receive their orders accurately, safely, and on…
Added 36 mins ago
GE
Senior Sales Executive | Fabricated Steel
Grey Eagle Consulting
ON · Durham, ON
- Full-time
Hybrid Flexibility: Minimum one day per week at the Whitby facility, with flexibility to work remotely and visit clients
Added 36 mins ago
AT
Warehouse Representative | Winnipeg, MB
Ames Tile & Stone
Winnipeg, MB
- Full-time
…our customers receive their orders accurately, safely, and on…
Added 52 mins ago
J
Senior Clinical Trial Manager (Sr CTM), Dermatology & Rheumatology
Jobgether
Canada
- Full-time
The Senior Clinical Trial Manager will oversee clinical trial operations and monitoring activities across dermatology and rheumatology studies, ensuring high-quality delivery and compliance…
Added 52 mins ago
S
Store Director
sephora.com
Lethbridge, AB
- Full-time
…the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind…
Added 52 mins ago
S
Stage Experience Lead - Full Time
sephora.com
Dartmouth, NS
- $20.7 to $25.9 CAD / hour
- Full-time
The Stage Experience Lead - Full Time will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare, Fragrance & Haircare or…
Added 1 hour ago
LH
Care Coordinator Manager
Lifemark Health Group
Calgary, AB
- $47,000 to $50,000 CAD / year
- Full-time
…efficient, high-quality administrative support and seamless clinic…
Added 1 hour ago
GC
Production Coordinator - EA SPORTS™ NHL
Game Companies
Vancouver, BC
- Full-time
This position is hybrid and requires onsite presence in our EAV office three days per week
Added 1 hour ago
S
Operations Lead - Full Time
sephora.com
Oakville, ON
- $22.2 to $26.1 CAD / hour
- Full-time
As Team Lead, Operations, you will be supporting all Operations related aspects of a specific Sephora store location. This includes direct management of all members of the Operations team.…
Added 1 hour ago
S
Operations Lead - Full Time
sephora.com
Winnipeg, MB
- $20.8 to $24.45 CAD / hour
- Full-time
As Team Lead, Operations, you will be supporting all Operations related aspects of a specific Sephora store location. This includes direct management of all members of the Operations team.…
Added 1 hour ago
S
Client Experience and Services Manager, Stores
sephora.com
Thunder Bay, ON
- Full-time
…the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind…
Added 1 hour ago
W
Administrative Assistant I
Worley
Vancouver, BC
- Full-time
…includes world class experts and dynamic go-getters. This is a full-time position based in Vancouver, British…
Added 1 hour ago
EL
Assistant Manager - Jo Malone London - Fulltime - Chinook Centre - Calgary AB
Estée Lauder Companies
Calgary, AB
- Full-time
Candidates should have proven supervisory, coaching and retail operations skills gained in a fast paced retail environment. If you are an ambitious and high performing self-starter with a…
Added 2 hours ago
S
Account Development Representative II - Toronto
Samsara
Georgina Beach, ON
- Full-time
…the range applicable to you, which may be narrower than the full range displayed.Annual on-target earnings (OTE) range for full-time employees for this position is below and depends on your…
Added 2 hours ago
S
Account Development Representative II - Toronto
Samsara
East Gwillimbury, ON
- Full-time
…the range applicable to you, which may be narrower than the full range displayed.Annual on-target earnings (OTE) range for full-time employees for this position is below and depends on your…
Added 2 hours ago
S
Account Development Representative II - Toronto
Samsara
Ajax, ON
- Full-time
…the range applicable to you, which may be narrower than the full range displayed.Annual on-target earnings (OTE) range for full-time employees for this position is below and depends on your…
Added 2 hours ago
S
Account Development Representative II - Toronto
Samsara
Aurora, ON
- Full-time
…the range applicable to you, which may be narrower than the full range displayed.Annual on-target earnings (OTE) range for full-time employees for this position is below and depends on your…
Added 2 hours ago
S
Account Development Representative II - Toronto
Samsara
Brampton, ON
- Full-time
…the range applicable to you, which may be narrower than the full range displayed.Annual on-target earnings (OTE) range for full-time employees for this position is below and depends on your…
Added 2 hours ago
S
Account Development Representative II - Toronto
Samsara
Caledon, ON
- Full-time
…the range applicable to you, which may be narrower than the full range displayed.Annual on-target earnings (OTE) range for full-time employees for this position is below and depends on your…
Added 2 hours ago
S
Account Development Representative II - Toronto
Samsara
Halton Hills, ON
- Full-time
…the range applicable to you, which may be narrower than the full range displayed.Annual on-target earnings (OTE) range for full-time employees for this position is below and depends on your…
Added 2 hours ago
CS
Youth Experience Coordinator (Calgary)
Circuit Stream
Calgary, AB
- $22 CAD / hour
- Internship
We are looking for an organized, dependable Youth Experience Coordinator to lead daily camp operations at our university campus location. You’ll help prepare your campus for summer, train…
Added 2 hours ago
Senior Security Ops Analyst
Insurance Corporation of British Columbia
North Vancouver, BC
…investigation, and response. The role leads day-to-day SOC operations, guides analysts during incidents, manages coverage and on-call schedules, and turns security roadmap initiatives into…
Added 2 hours ago
GC
Talent Acquisition & HR Manager
Game Companies
Toronto, ON
- Full-time
This is a hybrid role based in Toronto, with an expectation of working from our Queens Quay West office four days per week · Ability to work from our downtown Toronto office 4 days per week
Added 2 hours ago
GC
Senior Manager, Financial Planning and Analysis – EA SPORTS, Catalyst Studios
Game Companies
Vancouver, BC
- Full-time
…vacation (3 weeks per year to start), 10 days per year of sick time, paid top-up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4…

AutoCanada

Customer Service Representative - ACX Dartmouth

Dartmouth, NS, Canada

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Apply by: Nov 28, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Join the ride!

Position : Customer Service Representative

Collision: ACX Dartmouth

Location: Dartmouth, NS

Classification: Full-Time, Immediate hire

ACX Dartmouthis a leading national collision repair organization with operations across Canada, including home offices in Edmonton and Montreal and more than 30 OEM-certified collision centres across eight provinces. Certified by 28 global vehicle manufacturers, our commitment to safety, quality, and customer satisfaction is stronger than ever. The ACX brand reflects our dedication to precision and excellence, ensuring every vehicle is repaired efficiently and returned to its original factory standards.

Your area of focus.

The Customer Service Representative helps create appointments for our Loyalty Department, as well as handle our lease finance and cash portfolios.

What drives your day-to-day?

Deliver exceptional customer service, ensuring the company’s expectations of quality and authenticity are being consistently delivered to customers.
Maintain a high Net Promoter Score by focusing on key customer expectations, including regular follow-ups, email capture, first service visits, and timely reminders for key lease milestones.
Handle inbound and outbound calls, leveraging scripts and CRM tools to prospect leads, book appointments, and engage with clients effectively.
Collaborate with Service and Retention departments to identify upgrade opportunities, during service visits and key lease milestone reminders.
Stay informed about leasing and financing changes, providing clear explanations to customers on residuals, payments, and vehicle upgrades.
Educate customers on vehicle features, benefits, and updates, attending training sessions to maintain product knowledge.
Participate in marketing campaigns, to increase opportunities through strategic outreach and heavy phone engagement.
Generate and analyze regular performance reports, including KPIs such as appointments set, conversions, and customer interactions.
Demonstrate values and behaviors consistent with the company’s culture.

What Are The Must-haves…

Experience in dealership sales administration is an asset
Professional Communication: Strong verbal (phone & in person) and written skills with a professional tone.
Comfortable working effectively to meet proposed targets.
Industry Knowledge: Familiarity with the automotive industry, leasing, and financing is preferred but not mandatory (training provided).
Tech-Savvy: Proficient with Microsoft Office, Google Workspace, and CRM tools is preferred but not mandatory (training provided).
Detail-Oriented: Ability to manage multiple tasks efficiently while maintaining high attention to detail.
Social Media Knowledge: A plus for supporting marketing initiatives.
You must be legally authorized to work in Canada

The Perks.

Competitive Compensation and Benefits Package
Employee Vehicle Purchase & Service Plans
Employee and Family Assistance Programs
Company-wide appreciation events and contests throughout the calendar year
Professional development and the opportunity to grow your career

And those are just the basics. We strive every day to create a workplace culture that embraces diversity and inclusivity, ensures fairness and equal opportunities, and fosters a sense of belonging for all Team Members. As an equal opportunity employer, we actively support everyone in expressing themselves and reaching their full potential.

Can you picture yourself here already?

We hope so. It’s equally as important that you choose us as we choose you. Take a sneak peek at what we think makes this one of the best workplaces around.

If you think you’re a good fit to come along on our ride, apply now through our website at www.autocan.ca/careers. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Our commitment extends to reaching out to individuals from various backgrounds and identities. We do not discriminate based on gender identity, race, national origin, ethnicity, religion, age, sexual orientation, marital or family status, or mental/physical disabilities. ACX is committed to collaborating with and providing reasonable accommodations to individuals with disabilities. If you need accommodation during the recruitment process, please inform your recruiter.

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More about this job

Responsibilities

Handle inbound and outbound customer calls to prospect leads, book appointments, support lease and financing customers, and provide clear information about payments, residuals, and vehicle upgrades. Maintain customer satisfaction through follow-ups and milestone reminders, collaborate with service and retention teams, support marketing campaigns, and report on performance metrics.

Requirements

Strong professional verbal and written communication, attention to detail, and the ability to manage multiple tasks while meeting targets are required. Dealership sales administration experience is an asset; automotive, leasing, financing, CRM, and office software knowledge are preferred but can be learned through training, and applicants must be legally authorized to work in Canada.

Skills

Customer Service
Verbal Communication
Written Communication
Appointment Booking
Inbound and Outbound Calling
CRM Tools
Lead Prospecting
Lease and Financing Knowledge
Microsoft Office
Google Workspace
Attention to Detail
Multitasking
Performance Reporting
Marketing Outreach
Social Media

Benefits

Competitive Compensation and Benefits Package
Employee Vehicle Purchase and Service Plans
Employee and Family Assistance Programs
Company-Wide Appreciation Events and Contests
Professional Development and Career Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Collision Repair
Automotive Industry
Loyalty Department
Lease Finance
Cash Portfolios
Net Promoter Score
Customer Follow-Ups
Email Capture
First Service Visits
Lease Milestones
Inbound Calls
Outbound Calls
CRM Tools
Lead Prospecting
Appointment Booking
Leasing
Financing
Residuals
Vehicle Upgrades
Vehicle Features
Marketing Campaigns
Performance Reports
Key Performance Indicators
Microsoft Office
Google Workspace
Social Media
Customer Satisfaction

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Work requirements

Jobs in Canada