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Added 20 mins ago
NB
Financial Planner
National Bank of Canada
Gatineau, QC
- Full-time
Make sure that service and operational quality standards are applied, and compliance and risk management rules are followed
Added 20 mins ago
NB
BANKING ADVISOR
National Bank of Canada
Sainte-Thérèse, QC
- Full-time
This role offers opportunities for development. By obtaining your mutual fund representative licence, if you don’t already have it, you’ll be able to progress in your role and expand your…
Added 50 mins ago
FO
Future Opening: Customer Service Representative/Inside Sales
FASTSIGNS of West Metro, MN
Burnaby, BC
- Full-time
FASTSIGNS #530801 is hiring for a Customer Service Representative to join our team!
Added 50 mins ago
QR
Sales Representative - Industrial
Quincaillerie Richelieu
Mississauga, ON
- Full-time
Richelieu Hardware is looking for an Outside Industrial Sales Representative for the Mississauga area.
Added 1 hour ago
CC
Sales Representative
Cellcom Communications - Cellcom.ca
Cobourg, ON
- Full-time
🚨 I AM HIRING | SALES REPRESENTATIVE – COBOURG, ON! 🚨
Added 1 hour ago
CI
Insurance Broker
CMB Insurance Brokers
AB · Edmonton, AB
- Full-time
As an Insurance Broker, under the direction of the Service Supervisor, you are responsible to support the growth, renewal and servicing of small business and personal lines accounts within…
Added 1 hour ago
RP
Counter Sales Representative
Reliable Parts Ltd.
Calgary, AB
- Full-time
As a Customer Service Representative, you play an essential role in providing excellent customer service and driving sales for our company. You are the first point of contact customers have…
Added 1 hour ago
I
Seasonal Customer Experience Representative
Indigo
Burnaby, BC
- Part-time
Ability to be mobile on the sales floor for extended periods of time
Added 1 hour ago
OT
Customer Service Representative
Olympia Tile+Stone Inc.
Toronto, ON · North York, ON
- $37,440 to $41,600 CAD / year
- Full-time
We are seeking an Customer Service Representative to join the team at our Toronto branch. In this role, you will be the first point of contact for showroom and order desk customers,…
Added 4 hours ago
B
Customer Service Representative
Boomerang
Toronto, ON
- Full-time
Boomerang is growing its Toronto team and hiring a Customer Service Representative to be the friendly face of our clients' brands at live events and in-store promotions across the GTA.…
Added 4 hours ago
I
Seasonal Customer Experience Representative
Indigo
Fredericton, NB
- Part-time
Ability to be mobile on the sales floor for extended periods of time
Added 4 hours ago
RB
Private Banker
Royal Bank of Canada
Mississauga, ON
- Full-time
Proven track record of sales success, business development, and effective relationship management in a team environment
Added 4 hours ago
A
Commercial/Sales Account Director I
AMECO
Terrace, BC
- Full-time
Knowledge of commercial contract terms and negotiation strategies associated with equipment, service, and integrated solution sales.
Added 4 hours ago
A
Commercial/Sales Account Director I
AMECO
Kitimat, BC
- Full-time
Knowledge of commercial contract terms and negotiation strategies associated with equipment, service, and integrated solution sales.
Added 4 hours ago
TI
Customer Experience Representative
Techtronic Industries Canada Inc. - TTI Canada
Toronto, ON
- Full-time
We are looking for an enthusiastic and experienced individual to fill the role of Customer Experience Representative. The Customer Experience Representative will be responsible for…
Added 4 hours ago
TS
Bilingual (French) Sales Coordinator
TalentSphere Staffing Solutions
Whitchurch-Stouffville, ON
- Full-time
Responding to customer and Sales Representative inquiries.
Added 4 hours ago
OT
Commercial Sales Development Representative
Open Text Corporation
Waterloo, ON
- Other
OpenText has developed global Centres of Excellence for Sales Development to support best in class cloud software technology and solutions.
Added 4 hours ago
TI
Tech Support Representative
telMAX Inc.
Markham, ON
- $40,000 to $45,000 CAD / year
- Full-time
Reporting to the Customer Service Team Lead, the Tech Support Representative is dedicated to assisting customers with inquiries, concerns, complaints, or any issues related to our products…
Added 4 hours ago
FC
Member Service Representative (Part-Time)
FirstOntario Credit Union
Ingersoll, ON
- Part-time
Provide prompt, efficient and courteous transactional sales and service to members. Proactively assist members to ensure that their needs have been met and refer to other staff, as…
Added 6 hours ago
TH
Merchandising Associate Part Time 4am-8am (CARLETON PLACE)
The Home Depot Canada
Carleton Place, ON
- Part-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…
Added 6 hours ago
DB
Part Time Bridal Sales
David's Bridal
Langley (District), BC · City of Langley, BC
- $16 to $25.8 CAD / hour
- Part-time
…customers. Stylists are responsible for providing 5-Star Customer Service to all David’s Bridal customers, achieving sales goals and productivity by expertly following our selling…
Added 6 hours ago
DB
Alterations Specialist
David's Bridal
Langley (District), BC · City of Langley, BC
- $21.55 to $23.9 CAD / hour
- Full-time
…them and taking care of them with one of the highest customer service scores in…
Added 6 hours ago
SP
Cement Technical Sales Representative
Stubbe's Precast
Canada
- Full-time
Reporting to the VP of the Cement Division, the Technical Sales Representative will develop and grow sales of Stubbe’s cement products throughout the Greater Toronto Area. This role…
Added 6 hours ago
Customer Sales and Service Representative (C.S.S.R.)
Abilities Centre
Whitby, ON
Position: Customer Sales & Service Representative (C.S.S.R.)
Added 7 hours ago
A
Client Service Representative - La Crete (7-month Term)
ATB
La Crête, AB
- Full-time
At ATB Financial, we're more than just a bank. We're a team dedicated to making banking work for people. As a Client Service Representative, you'll be the welcoming face of ATB, providing…

AutoCanada

Customer Service Representative - ACX Dartmouth

Dartmouth, NS, Canada

Apply About employer

Applications open in a new tab.

Job details

Apply by: Nov 28, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Join the ride!

Position : Customer Service Representative

Collision: ACX Dartmouth

Location: Dartmouth, NS

Classification: Full-Time, Immediate hire

ACX Dartmouthis a leading national collision repair organization with operations across Canada, including home offices in Edmonton and Montreal and more than 30 OEM-certified collision centres across eight provinces. Certified by 28 global vehicle manufacturers, our commitment to safety, quality, and customer satisfaction is stronger than ever. The ACX brand reflects our dedication to precision and excellence, ensuring every vehicle is repaired efficiently and returned to its original factory standards.

Your area of focus.

The Customer Service Representative helps create appointments for our Loyalty Department, as well as handle our lease finance and cash portfolios.

What drives your day-to-day?

Deliver exceptional customer service, ensuring the company’s expectations of quality and authenticity are being consistently delivered to customers.
Maintain a high Net Promoter Score by focusing on key customer expectations, including regular follow-ups, email capture, first service visits, and timely reminders for key lease milestones.
Handle inbound and outbound calls, leveraging scripts and CRM tools to prospect leads, book appointments, and engage with clients effectively.
Collaborate with Service and Retention departments to identify upgrade opportunities, during service visits and key lease milestone reminders.
Stay informed about leasing and financing changes, providing clear explanations to customers on residuals, payments, and vehicle upgrades.
Educate customers on vehicle features, benefits, and updates, attending training sessions to maintain product knowledge.
Participate in marketing campaigns, to increase opportunities through strategic outreach and heavy phone engagement.
Generate and analyze regular performance reports, including KPIs such as appointments set, conversions, and customer interactions.
Demonstrate values and behaviors consistent with the company’s culture.

What Are The Must-haves…

Experience in dealership sales administration is an asset
Professional Communication: Strong verbal (phone & in person) and written skills with a professional tone.
Comfortable working effectively to meet proposed targets.
Industry Knowledge: Familiarity with the automotive industry, leasing, and financing is preferred but not mandatory (training provided).
Tech-Savvy: Proficient with Microsoft Office, Google Workspace, and CRM tools is preferred but not mandatory (training provided).
Detail-Oriented: Ability to manage multiple tasks efficiently while maintaining high attention to detail.
Social Media Knowledge: A plus for supporting marketing initiatives.
You must be legally authorized to work in Canada

The Perks.

Competitive Compensation and Benefits Package
Employee Vehicle Purchase & Service Plans
Employee and Family Assistance Programs
Company-wide appreciation events and contests throughout the calendar year
Professional development and the opportunity to grow your career

And those are just the basics. We strive every day to create a workplace culture that embraces diversity and inclusivity, ensures fairness and equal opportunities, and fosters a sense of belonging for all Team Members. As an equal opportunity employer, we actively support everyone in expressing themselves and reaching their full potential.

Can you picture yourself here already?

We hope so. It’s equally as important that you choose us as we choose you. Take a sneak peek at what we think makes this one of the best workplaces around.

If you think you’re a good fit to come along on our ride, apply now through our website at www.autocan.ca/careers. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Our commitment extends to reaching out to individuals from various backgrounds and identities. We do not discriminate based on gender identity, race, national origin, ethnicity, religion, age, sexual orientation, marital or family status, or mental/physical disabilities. ACX is committed to collaborating with and providing reasonable accommodations to individuals with disabilities. If you need accommodation during the recruitment process, please inform your recruiter.

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More about this job

Responsibilities

Handle inbound and outbound customer calls to prospect leads, book appointments, support lease and financing customers, and provide clear information about payments, residuals, and vehicle upgrades. Maintain customer satisfaction through follow-ups and milestone reminders, collaborate with service and retention teams, support marketing campaigns, and report on performance metrics.

Requirements

Strong professional verbal and written communication, attention to detail, and the ability to manage multiple tasks while meeting targets are required. Dealership sales administration experience is an asset; automotive, leasing, financing, CRM, and office software knowledge are preferred but can be learned through training, and applicants must be legally authorized to work in Canada.

Skills

Customer Service
Verbal Communication
Written Communication
Appointment Booking
Inbound and Outbound Calling
CRM Tools
Lead Prospecting
Lease and Financing Knowledge
Microsoft Office
Google Workspace
Attention to Detail
Multitasking
Performance Reporting
Marketing Outreach
Social Media

Benefits

Competitive Compensation and Benefits Package
Employee Vehicle Purchase and Service Plans
Employee and Family Assistance Programs
Company-Wide Appreciation Events and Contests
Professional Development and Career Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Collision Repair
Automotive Industry
Loyalty Department
Lease Finance
Cash Portfolios
Net Promoter Score
Customer Follow-Ups
Email Capture
First Service Visits
Lease Milestones
Inbound Calls
Outbound Calls
CRM Tools
Lead Prospecting
Appointment Booking
Leasing
Financing
Residuals
Vehicle Upgrades
Vehicle Features
Marketing Campaigns
Performance Reports
Key Performance Indicators
Microsoft Office
Google Workspace
Social Media
Customer Satisfaction

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