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2027 Summer Sales Intern
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- Full-time
…model that revolutionized how homeowners access fast, reliable…
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Lead professional, persuasive property tours that showcase the value of living at Avana.
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- Full-time
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Added 19 mins ago
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Added 19 mins ago
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Added 19 mins ago
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Pharmacy Assistant, Hourly Full Time Flexible Shifts
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Added 19 mins ago
SD
Pharmacist, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
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Commitment to providing exceptional customer service
Added 35 mins ago
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Financial Advisor CIRO-ID
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- Full-time
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Added 35 mins ago
SC
store manager - Sherwood Park, AB
Starbucks Coffee Company
Sherwood Park, AB
- $61,000 to $80,875 CAD / year
- Full-time
3 years retail / customer service management experience

AutoCanada

Customer Service Representative - ACX Waverley

Winnipeg, MB, Canada

$40,000 to $45,000 CAD / year

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Job details

Pay: $40,000 to $45,000 CAD / year
Apply by: Dec 23, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Join the ride!

Position: Customer Service Representative

Dealership: ACX Waverley

Location: Winnipeg, MB

Classification: Full Time, Immediate Hire

ACX Waverley is proud to be a part of the AutoCanada dealership network. AutoCanada is the largest Canadian owned and publicly traded automotive dealer group operating in Canada and the US. We are innovative, data-driven and our commitment to our Team Members, customers and operational excellence fuels our success.

We find opportunities to reward high-performers regularly and are looking for managers that empower and motivate their teams to do their very best. We want someone whose values align with our own and can support our people-driven culture of learning and continuous development. Working here is fast-paced, non-stop, and a little unpredictable - and we love it.

Your area of focus.

This role helps create appointments for our Loyalty Department, as well as handle our lease finance and cash portfolios.

What drives your day-to-day?

Create preliminary estimates and submit warranty claims for dealership approval
Assist with scheduling customer’s vehicles in for repair and collect payment upon delivery
Check in collision vehicles by taking intake photos and creating a work order
Support customer calls pertaining to repair status, insurance details and car rental inquiries
Proactively educate customers on the insurance and repair process to enhance the customer experience
Update customer information in the management system as required
Provide continuous repair updates to customers during the repair process
Assist with resolving customer issues as they arise in a professional and timely manner

What Are The Must-haves…

College diploma or two years’ relevant experience
Ability to speak Mandarin/Cantonese considered a strong asset
Proficient with Microsoft Office/Outlook, Mitchell Connect and Audatex
Exceptional customer service and problem-solving skills
Previous experience working within a body shop or auto claims
Able to work independently as well as part of a team
Excellent verbal and written communication skills

The Perks.

Competitive Compensation and Benefits Package
Employee Vehicle Purchase & Service Plans
Employee and Family Assistance Programs
Company-wide appreciation events and contests throughout the calendar year
Professional development and the opportunity to grow your career

And those are just the basics. We strive every day to create a workplace culture that embraces diversity and inclusivity, ensures fairness and equal opportunities, and fosters a sense of belonging for all Team Members. As an equal opportunity employer, we actively support everyone in expressing themselves and reaching their full potential.

Can you picture yourself here already?

We hope so. It’s equally as important that you choose us as we choose you. Take a sneak peek at what we think makes this one of the best workplaces around.

If you think you’re a good fit to come along on our ride, apply now through our website at www.autocan.ca/careers. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Our commitment extends to reaching out to individuals from various backgrounds and identities. We do not discriminate based on gender identity, race, national origin, ethnicity, religion, age, sexual orientation, marital or family status, or mental/physical disabilities. AutoCanada is committed to collaborating with and providing reasonable accommodations to individuals with disabilities. If you need accommodation during the recruitment process, please inform your recruiter.

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INCT

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More about this job

Responsibilities

Create customer appointments, prepare preliminary estimates and warranty claims, coordinate vehicle repairs, and manage customer payments and repair updates. Handle collision vehicle intake, respond to customer inquiries about repairs, insurance, and rentals, and resolve issues professionally.

Requirements

Applicants need a college diploma or two years of relevant experience, along with strong customer service, problem-solving, and communication skills. Experience in a body shop or auto claims and proficiency with Microsoft Office/Outlook, Mitchell Connect, and Audatex are required; Mandarin or Cantonese is an asset.

Skills

Customer Service
Problem-Solving
Appointment Scheduling
Warranty Claims
Vehicle Repair Coordination
Collision Vehicle Intake
Work Order Creation
Insurance Process Education
Customer Issue Resolution
Microsoft Office
Outlook
Mitchell Connect
Audatex
Verbal Communication
Written Communication
Teamwork

Benefits

Competitive Compensation And Benefits Package
Employee Vehicle Purchase And Service Plans
Employee And Family Assistance Programs
Company-Wide Appreciation Events And Contests
Professional Development And Career Growth

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Automotive Dealership
Loyalty Department
Lease Finance
Cash Portfolios
Preliminary Estimates
Warranty Claims
Vehicle Repair Scheduling
Collision Vehicle Intake
Intake Photography
Work Orders
Insurance Claims
Car Rental Inquiries
Repair Status Updates
Customer Information Management
Microsoft Office
Outlook
Mitchell Connect
Audatex
Body Shop
Auto Claims
Mandarin
Cantonese
Problem-Solving

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